ABOUT TO RAGE QUIT - HELP : To Apple and ALL Pro Aperture Users!

Hi,
I am involved in 2 Apple Aperture only facilities, one with 2 and the other with 5 top of the line Mac Pros, all $10,000+ each with 8 core, 16GB RAM, 8.64TB of SATA disk space and dual GT120s with dual 30" Cinema and Eizo displays.
All of these Mac Pros are used for photo editing and not one of them is working properly without any hanging, glitching, beachball running, etc.
We're trying all the methods available in the forums and out and it's just not working. Out of the box, Aperture is just pure crap to me.
If you are from Apple or if you are a professional running your system without the need to wait, force quit or restart your system, PLEASE let me know how it is possible.
Otherwise, our systems are just whole pieces of junk ready to be thrown into the garbage and honestly speaking, this is just what I want to do RIGHT NOW!!!!
Aperture 3 *****! If it doesn't for you, tell me how to get it straight, and honestly, I don't understand why Apple can't get it working properly right out of the box in the first place.
We can tolerate the cost of a couple hundred thousand dollars on Apple systems, but we can't afford to waste our time and not get the job done.
If we knew Aperture 3 had these issues, we would've steered far far away in the first place.
If you can provide a clear cut solution to this problem, please do let me know. Thanks.

"Step one is to realize that thousands of photogs are using Aperture very successfully, without the issues you and a few others describe."
This is what I want to know. How in the world do you run Aperture without these problems? or do you just live with it? I'm not saying A3 completely fails for us. We do edits and print stuff every day. But we do waste a lot of time getting interrupted, shutting down and restarting... very annoying and embarrassing. It's practically junk for us in terms of stability. If you know how to keep it stable, explain it reasonably and I will give it a try.
"Ergo the problem is with your specific setups, which means troubleshooting, which requires lots of very specific info from you. The only info provided so far is some of the base hardware, but how it is configured, workflow, etc. are also critical."
Ask me what you want to know. I can tell you that even a small library of 70GB, various RAW images all imported into the library, causes problems.
"In particular some of the things that large-system users are accustomed to (like many network setups) do not always play well with single-user heavy graphics apps like PS or Aperture."
What do you mean by a large-system? The Mac Pro is only a single computer, just more powerful. All of our computers run network independently. (no sharing over the net)
"Over decades many of us on the Photoshop forums have formed the opinion that although Repairing Permissions is seldom a "fix," always Repairing Permissions immediately before and after every installation of any kind is very helpful to long term trouble free operation with heavy graphics apps."
It may be a noob question, but why do you need to repair permissions every time? If it's always needed, why not include it in the start up and shut down of A3 or for any other program?

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Can you operate the mac book pro 15 inch with out the battery? I read somewhere in a post that it lowers the power to about 1 gig. I asked apple and they said it is not true because you can use it with or without both together without affecting op pw

can you operate the mac book pro 15 inch with out the battery? I read somewhere in a post that it lowers the power to about 1 gig with out the battery. I asked apple and they said it is not true because you can use the comp with the power adapter and battery together or either by itself and it will not effect the 2.16 gig. Thank you.

If you remove the battery the CPU power will be cut by 50% (whatever they told you) so that there's no lack of power or overheating issues. It's best to always keep the battery in.

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Try:
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I will pay for help, Media Encoder and Premiere Pro C4 won't work together

I know someone has two easy answers...help, help.
Big Problem one, exporting from Premiere C4, forced into using Media Encoder, which sit there and won't encode from the project/timeline.
The project is even small, 7 minutes, and I just want to me a AVI file and maybe Flash and Media Player. Is that too much to ask.
Then the versioncue.dll, decide to not let me right click in explorer and other links, get a windows error, and again, stuck with nothing.
Please, I will send someone a gift card if they can help me, really. $25-$50...depending on if you have the solutions.
[email protected]
828-778-4854

Stan, that's correct, however, it's a new computer now. And yes, I want to
export to avi from the premiere time line.
One thing that is weird, I can add to Media Encoder only finished encoded
files, say to send to a client in a media player
or flash format, and all works well. It's only the Premiere C4 project
export????
Thanks for any help you may be able to give me.
Ernie Sigmon

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Just before the problem occurred, a message appeared, "Your request could not be completed. The item you've requested is not currently available in the US store." Has anone had this problem, and if so, how did you solve it?

I have the same problem. Everything else in iTunes works fine, but when I go to the iTunes store, I just get the blank page labeled "iTunes Store." I don't get an error or anything, it just stops there. Or, like today, I tried to download a digital copy of a movie, and I got as far as having iTunes try to connect to the store again, and the little box came up with "Connecting to the iTunes Store" title, and the little green dots running across to tell me that it is still trying to connect. That box just sat there and ran for 4-5 minutes, to no avail. Also, and I don't know if it is connected to this issue or not, but AppleMobileDevice.exe kicks in everytime iTunes starts and ***** up 99% of my CPU. And if I end that program, then iTunes starts using the 99%, even though it isn't doing anything. I've had this problem for at least 3 or 4 months. I hope someone comes up with an answer; iTunes is losing my business, as I cannot shop or browse or anything.

Apple and the pro market

So upon a few days of playing and reflection, a few things are clear. Actually they've been coming into focus for a while and it's been pretty clear if you've been paying attention.
Bear in mind that I'm not bitter or angry about this, it's just business. But the bottom line is we need to find other solutions and move on.
1. Apple is no longer in the Professional market
Please let's not argue over "Professional". Obviously I don't mean if you upload to youtube you don't do good work. There is some genius work being done by kids sitting in the living room with an iMac. No doubt. "Professional" has nothing to do with quality. It has to do with worklfow, clients, and commerce. If you run a facility, you need to move away from Apple solutions. I'm not saying Apple won't magically add the features to FCPX to make it work for facilities, but it's so far off right now that it's not even in the discussion. To people who've never hired editors, or collaborated with audio post house, etc etc, please don't argue. Take my word for it when I say you might as well suggest that a facility begin deploying iMovie in their suites.
By the way, this is not only about video post production. Look across their product lines. Apple changed the game with low cost editing solutions, so we have them to thank for that. Be grateful it happened at all, and now look for other solutions. It was great while it lasted but it's over, at least from Apple.
2. Apple doesn't generally make these kinds of mistakes
Which is why I don't think it was a mistake. I don't think the product managers are particularly surprised by the reaction. Maybe they are disappointed, but I'll bet you anything they saw it coming. It's just part of the strategy. And that strategy involves selling more seats at a cheaper price to all the people buying DSLRs and finally shooting that movie they've had brewing in the back of their head. Which is great, and I don't begrudge them that at all. But essentially FCPX is not a replacement for FCP7. It's a replacement for FCP Express.
3. Apple might add the features necessary to use in a profession environment.
I'll grant that this is a possibility, but right now it feels like a long way off. And if you are running a shop you need one thing above all else. A plan. And if you don't know that these features are coming, why on earth would you spend any time investing in training? I doesn't make any sense. There are so many things missing that I just don't see it happening. For starters, I've never hired an editor that didn't completely re-arrange the layout of FCP to suit their style of working. The list goes on. Yes, there are some cool things in FCPX. We may even install it on the machines so we can modify some shots using those tools. I'm not sure, we need to keep investigating. But as facility tool it's a non-starter.
4. Why does a one man band care?
Well, here's where it gets tricky. And this is why this version may be a miscalculation on Apple's part. Even somebody sitting alone, editing at 10x speed due to FCPX's "revolutionary workflow" will likely eventually need to communicate with the outside world. Suppose you edit your masterpiece, submit it to a festival, but the audio *****? You realize this is your big break, but you don't have the skills to sweeting the audio yourself. Now what? Autoduck to OMF I suppose. Or maybe you've gotten your edit 90% there and you need a rock star editor to come in and really finish it off. Erm... who would that be, exactly? So I guess my point is, unless some real interchange is built in quick, people are going to be sandboxed without the ability to exchange and collaborate. And collaboration is the lifeblood of this industry.
5. What now?
Well, the prevailing attitude seems to be "What's your problem? Keep using FCP7 you Dinosaur Who Hates Progress! What, you want to go back to floppies too?!" I'm sure we will keep using FCP7, but eventually it's a dead end. There will be system update which fixes some other bug and simultaneously breaks something in FCP. So we'll be in a trap. Not to mention having no hope of the existing bugs (gamma shifts, cough) never being fixed. But the real issue is access to labor. Essentially there are Avid editors and there are FCP editors (with a lot of them doing both). I've never once tried to hire a Premiere editor, though I suppose it's possible some know Premiere it or could find their way around it, but I'm not exactly willing to pay an editor to learn how to navigate the UI. So... for this one I suppose what we'll do is add a Media Composer to an edit suite and start using Premiere on the graphics workstations and see how that goes.
There is obviously a split on this board. So to those of you who don't understand why many professionals have a negative reaction to this release, maybe this post will help explain why. It has nothing to do with "progress" of the fear thereof. I'll no doubt personally keep playing with FCPX at home to see what it has to offer, but generally speaking I use tools that play nice with other tools. For all the hysterical reaction, well, I *do* get it. It's bit like having the rug pulled out from under you. But oh well. It's not the end of the world. There are other tools out there. Personally I'm starting to wonder if Motion isn't the real story here.
And like I said, maybe Apple *does* have a plan for adding the required functionality. If they do, I wished they'd tell us straight up. I'd cheer that news. I'm just not convinced that they have any desire to be in this market any more. Apple didn't exit the professional marked because they hate you. I'm sure they did it because it wasn't profitable to them. Apple (or any company) doesn't really make emotional decisions, they make economic ones. We need to do the same.
Gary Jaeger // Core Studio
<Personal Information Edited by Host>

VERY well said.     Everyone who is furious and feels betrayed uses the word "clients"
All the folks calling us Ludite Greybeards have NEVER dealt with a client.
The only thing that i would disagree with is that i DO think this is a massive mistake.   This isn't the Steve Jobs Apple Corp that we knew and loved (yes, past tense).    I don't think anybodys hands are on the wheel of this ship.
They were the dominant, industry standard... and they snuffed a once proud FCP franchise out of existence in one day.
And this makes me VERY worried about Lion.
Speaking of Lion, in one months time.... you will only be able to buy new Macs that have Lion.   And you can't install FCP7 under Lion (and you can't buy FCP7 anyway).    So this is an absolute end of the road for any pro shop.   Right now. Today.

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HI ,
I have a nice "issue" here.
At present I am in a project.
We save the video images and sound by capture in FCP PRO with Mac Intel. Ans next to that using a Windows PC to stream live to internet.
We send the video by using a converter from analog to digital using S-video in and out Firewire. (from the converter).
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Our video runs through a video switcher which then outputs the signal to a PC (live streaming) and into a DRS-11 DV deck for recording as well as converting to FW which goes into the Mac for a live capture (redundancy) as well.
<
Yar, you want deal with the VIDEO, not the data stream, which is what you get on FW.
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Your boss/clients are not going to understand the technical requirements if they're Web geeks. Try this: If you want two copies of the same book, you don't use a copier. You buy two copies from the printer. You can't use a copier to distribute copies of a book in real time; each page has to be scanned and copied, one at a time, and they have to be collated separately. Anything that interrupts the process, like pulling out the stacks to staple them into, say, chapters (or insert your own metaphor here), causes the copier to stop since it can no longer knows the collation is correct.
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That is the way that permissions work. If you are the owner of a file and want others to be able to read and write it, then you have to give them the permission to do so. To automate this, you can attach a folder action to the shared folder, for example:
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I am trying to turn on my apple and all it does is goes to grey screen with apple logo and a update bar under it, it acts like it is updating and then just shuts down after it finishes. I restart it and it does the same thing. HELP!!

Hello rosavoyles,
The article linked below provides information and troubleshooting steps that can help get your Mac to boot properly again.
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Being impatient and SCREAMING at fellow users because no one has responded in 20 minutes is not only a bad way to get help, it is just plain dumb.
Do yourself a favor.. the next time you think about typing in all CAPS, slap yourself.
Then learn to use search, there are hundreds if not thousands of posts on battery issues.
If those do not help, take the device to Apple for evaluation, no product or company is perfect, it may simply be that your battery is defective.

New MacBook and NacBook Pros with Aperture

Thinking of buying a MacBook Pro.
How good are the news ones with large files. I have a D3x and the files are huge (30-50 MB depending on compression). I'm presuming a simple MacBook would be out of the wquestion.

Once we get past the usual caveat that laptops are limiting to the performance of heavy graphics apps like Aperture I also recommend the 17" MBP. I have not used one yet, but the new 17" MBP should provide a truly excellent mobile graphics platform. What I like about it rather than the 15" MBP:
• More screen real estate, a very big deal when in the field and no external display is connected.
• Much higher pixel count, a very big deal when in the field and no external display is connected.
• Available matte display, a very big deal (to many graphics pros) when in the field and no external display is connected. Note however that I not have actually seen the new 17" MBP because it just recently started shipping.
• Faster; the added size and easier heat dissipation of the 17" apparently allow Apple to make less engineering compromises.
• Twice the available RAM, a very big deal moving forward as app vendors evolve apps to better utilize available cheap RAM, OS 10.6 and boxes with more RAM access. Under OS X Photoshop (and probably Aperture as well) can already take advantage of up to 32 GB installed RAM, maybe more.
• Longer battery life is alleged by Apple and by the first users who have received the new 17" MBPs, which matters not to me but some folks care.
• After years of using 15" and smaller, starting with the Duo, I currently use a 2.33 GHz 17" and far prefer the larger size.
• All the above benefits and it only weighs 1.1 pound more than the 15" MBP.
Good mass storage management is one key to decent heavy graphics app performance. For best speed keep the internal drive underfilled.
A carefully set up external hard drive configuration and Referenced-Masters workflow will be necessary sooner or later, so start off with a Referenced-Masters Library rather than the default Managed Masters. Note that with a Referenced-Masters Library image Masters are backed up separately, not via Aperture's Vault.
The cost of maximizing RAM in the new MBP unfortunately is still exorbitant, but 4 GB will work OK in the short term and new 17" MBP RAM prices are already falling. Just watch OWC prices <http://otherworldcomputing.com/> and wait a bit to max out the RAM.
We buy laptops for their portability. The mobility componentry used to achieve thin boxes limits performance. Expanding on what I said in the first sentence, do not expect a laptop or an iMac to fully perform like a Mac Pro desktop would handling heavy graphics.
-Allen Wicks

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Funny you ask this - because I just went through the same thing with 500 user accounts. But Roger's looks a little more elegant than mine...
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There isn't really an option to "turn off" the feature. Do you mean to say that it should be set to "Smaller - 100% (default)"?

ABOUT TO RAGE QUIT - HELP : To Apple and ALL Pro Aperture Users!

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