Access to Business Catalyst

Hello,
I have just purchased the creative cloud. I am very new to all of these different types of programs. Over the past couple days I have been trying it all out and figuring out what I need and can use to help push my business to the next level. However, I seem to not be able to access business catalyst. I'm not sure if I need to download it as I have all of the other programs. I have tried accessing it from the adobe site itself, but I get a message saying ERROR 1. Any help would be very appreciated.

Business catalyst is a CMS. Content management system for websites.
With the CC you have 5 free webbasic BC sites. You need to use either Dreamweaver or Muse (Prefably dreamweaver) and create your sites. You should be able to make your BC sites in the creative cloud and when you have a url you can access them via the web and log into the admin /admin.

Similar Messages

  • Third party access to Business Catalyst admin console: dashboard freezing

    Hi,
    My client can't access his admin console in Business Catalyst to edit the website we've built for him. He's using both a Mac G5 2.1gh power pc OS 10.4.11 and a Mac Laptop 2.2gh intel core duo 10.6.8. He follows this link http://www.slowhome.co.uk/AdminConsoleXT/#dashboard but the screen just freezes. I've resent passwords, fiddled with admin persmissons but nothing has freed up access yet. Any suggestions, clues or answers please? We're using Adobe Muse to build and Business Catalyst to manage. His browser meets the system requirements.
    Cristina

    What browser is he using? The user account for the other admin at the site seems to be properly set up with all permissions assigned. I'm unable to reproduce the problem either. If the problem persists, can you ask the user to try another browser or clear cookies/temp data/cache for the current browser and re-try. If that doesn't help, please try logging into the admin using a different network connection.
    You could also try creating another admin account for the user and test it out. This would also help isolating the issue to being account specific. If that doesn't work either, please reach out directly to BC live chat support through http://helpx.adobe.com/contact.html?product=business-catalyst.
    Thanks,
    Vinayak

  • Can my client have access to Business Catalyst tools?

    Hi,
    I am going to build a web site for my brother's business and host it on Business Catalyst.  I would like to set this up so my brother has access to the Business Catalyst tools and pays for the account.  All I want to do is maintain the web site itself.  Can things be set up this way?  Thanks.
    Barbara Parkman

    Hi Barbara,
    Each site plan has starts with a number of 3 site admin accounts, which can be upgraded. To this extent:
    - If you have/are going to set-up your own partner portal account, when going live with your brother's site you will be able to choose to have him billed directly.
      You will always be able to access the site, without affecting the number of admin accounts available for the respective site plan.
    - If you set him up with his own free partner portal account he can choose whatever billing method preffered (billing the site owner or the partner portal user will mean your brother either way)
      You wll need one of the 3 admin accounts setup for accessing/developing the site. Having removed that account you'll than have lost all control over the site.
    Kind Regards,
    Alex

  • Access to business catalyst across team

    I'm using Creative Teams
    How can Team Member B access a site being worked on by Team Member A?
    Team member A is modifying a site live on Business Catalyst, using Dreamweaver the site is updated dynamically. I now need another member of our Creative Cloud for Teams group to access the BC site from within Dreamweaver and cannot figure out how to do this? Thanks

    Solved my own problem. The very simple solution is in Business Catalyst add the other team member as a user.

  • How do I link my Creative Cloud account with Business Catalyst Web Hosting service?

    Hello,
    I'm having difficulty understanding how to access the Business Catalyst service. I have attempted to log in directly to businesscatalyst.com/admin but continue to receive an error login message stating that my username and password are not recognized. I was not able to create a new business catalyst website via Dreamweaver either, despite having successfully logged into my Adobe Cloud account.
    The only way I was able to set-up a website for use with Business Catalyst was by logging in via http://www.adobe.com/products/business-catalyst.html, and pressing the "try now" button, which allowed me to create a demo site. This also allowed me to log into BC, but when I attempted to upgrade the site from a trial to the webbasic service, I am asked for a payment method.
    I understand that the creative cloud service includes basic web hosting for up to 5 sites and should work seamlessly with DW or Muse, or using the InContext editing options provided via browser, but I am unable to truly access any of this content. Am I doing something wrong here?
    Thank you

    Please approach our support and supply them with your Adobe ID and the site URL you want to take live and they will do this for you in couple of minutes.
    Cheers,
    -m

  • Business Catalyst not Recognizing Dreamweaver

    I am setting up a new site on Business Catalyst using the beta of Adobe Dreamweaver CS6.
    All seemed to be working fine until last week. I brought up a page and went to access the Business Catalyst widgets in the BC panel. Instead, the BC panel gave me a message saying
    "This document belongs to a site that is unavailable to the current user"
    This problem is happening only in Dreamweaver. I can edit pages fine from within BC itself.
    Has anyone else encountered this and, if so, what is the fix?
    Many thanks,
    Charles

    Hi Charles, first of all it's Beta ... things change. Second, if it's beta it should have been asked in the Beta forums. General users do not have access to the beta to be abe to help.

  • Only some pages of my website made with Muse can't be edit in the Business Catalyst Admin Console... How access all my pages edit possibilities ?

    My website is made with Adobe Muse and published with Business Catalyst.
    Some pages can be edit on the Business Catalyst Console, but, unfortunately, some other pages can't.
    Why some pages and not others ?
    Thanks for yours answers.

    Hi,
    I have try the edit mode with Firefox and Chrome and no one doesn’t work.
    For the french pages, I must reload the page to have the blue blocks. And if I do that on an english one, it switches on the french one...
    Caroline Duhamel
    +33 (0)6 08 34 33 61
    Le 24 oct. 2014 à 09:40, rohit776 <[email protected]> a écrit :
    Only some pages of my website made with Muse can't be edit in the Business Catalyst Admin Console... How access all my pages edit possibilities ?
    created by rohit776 in Help with using Adobe Muse CC - View the full discussion
    Hi,
    I have just checked at my end and it seems everything is working fine and I am able to edit even the English version pages.
    Can you please try some other browser or in a different system to edit your site and check if you are able to do so.
    Regards,
    Rohit Nair
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  • Business Catalyst access permissions for different users

    Hi there,
    We want to have specific people have access to specific areas of a website we are developing and are considering using BC.
    For example:
    - Distributors will have their own section to access resources such as training manuals, videos and service agreements.
    - Service techs - will have their own section to access resources such as service manuals, instal guides etc.
    How does Business Catalyst allow different people to access different areas? Is it by:
    - Password?
    - People in the database are tagged, so they use their profile to access their own area?
    - other?
    If it is possible, could we be pointed in the direction of how to set this up?
    Thanks in advance for any help.
    Cheers,
    Andrew

    Sounds to me like Secure Zones will do this for you...
    You can create as many secure zones as you like and asign (or use registration forms) anybody to any zone. Ofcourse each zone can have it's own content, theme, etc...
    Here's a good place to start:
    http://helpx.adobe.com/business-catalyst/partner/add-secure-area-your-site.html

  • Business Catalyst Admin - no longer have access to domain or site.

    Hello, we were using business catalyst with a domain that we have since given up and no longer have any access too. We are seeing the weekly status reports come in but can't find any way to stop them due to no longer having access to the associated domain. Does anyone know if there is a method to turn this off in a situation such as this?
    Thank you,
    Jason

    Hello,
    Try to take ownership of those folders as Administrator and set proper permissions. Please read the
    following article:
    http://www.tipandtrick.net/how-to-take-ownership-and-full-control-permissions-of-files-and-folders-in-vista/
    Hope this helps.
    Regards,
    Alberto Morillo
    SQLCoffee.com

  • No longer have access to Dreamweaver in Business Catalyst.

    Hello. I've just noticed I no longer have the option to use Dreamweaver in our Business Catalyst website. We had the website designed for us and now we manage it ie produce Pages, Web Apps, etc.
    Also, I can only view it in one format where as I could at one stage change how I viewed the Dashboard. Do I need an upgrade? I haven't spoken to anyone else yet. Thought it might just be me and forgetting how to do it.
    Thanks

    You cannot combine accounts at all.
    Why did you create a new one?
    Just change the e-mail address associated with the old one.

  • Creative Cloud and existing Business Catalyst partners - FAQ

    This FAQ will cover topics related to Creative Cloud, for existing Business Catalyst users.
    How can I signup for Creative Cloud?
         Your Business Catalyst account should have been already updated right now with your Adobe ID. If you haven’t updated it yet, visit the Adobe ID – Business Catalyst account update FAQ.
    What benefits do I get with Creative Cloud ?
         In addition to acccess to all Creative Suite programs, Lightroom and others in one place, a Creative Cloud membership enables you to host up to five Business Catalyst websites. These sites will be webBasics sites. For a full comparison between plans, see this page. If you purchase Muse or Dreamweaver as individual products in Creative Cloud, you can host one Business Catalyst website for each of them. 
    My web design shop has several employees, each with their own Business Catalyst login with access our Partner Portal. Do we need Adobe IDs for each of our employees?
        Yes. Since these users are partner users, they need to use an Adobe ID. Visit the Adobe ID – Business Catalyst account update FAQ for more details
    I have a paid website that I want to host using my Creative Cloud subscription. Can I do this?
         This is not possible. You need to create a new webBasics temporary website in Business Catalyst and push it live.
    Can I move a trial/live Creative Cloud site under a different Creative Cloud subscription?
          This is not possible right now.
    Do I get any discount if I upgrade a Creative Cloud website to a higher Business Catalyst plan such as webMarketing or webCommerce?
          Currently there are no upgrade discounts for Creative Cloud members.
    What are the limitations of the webBasics websites that come with Business Catalyst and Creative Cloud membership?
         You will be limited to 100 MB of storage and 1 additional user (such as your customer). You will not get email, SMS or newsletters for this web plan.
    Can I buy more users? Can I buy more space? Can I buy email?
         We are working on creating this workflow but at this point we don’t have an exact release date for this feature.
    How can I upgrade the webBasics websites that come with Creative Cloud to a higher Business Catalyst plan?
         We are working on creating this workflow but at this point we don’t have an exact release date for this feature.
    Do I get any discount for purchasing more websites if I am a Creative Cloud subscriber?
         Right now there is no discount for Creative Cloud members.
    If I am an existing Paid Partner and I have a few employees for whom I paid Creative Cloud subscriptions, how many websites can I claim?
         You will have 5 websites for each employee. However, you will pay different licenses for all of them. Before purchasing these licenses, please contact Adobe Support to add these users to your partner portal. After you have added users to your partner portal, you will be able to access all the websites from it.
    *NOTE: If you have already add employees to your partner portal, then everything will work automatically.
    If you don’t want to access all your websites from the same Partner Portal, you don’t have to do anything.
    How can I set permissions for my employees regarding these websites? What permissions can I set?
          This will be part of a later Creative Cloud that will be launched this year.
    What happens if I cancel or stop paying my Creative Cloud subscription?
         Each live website (among the free websites under your Creative Cloud subscription) will stay live for an additional 30 days. This gives you time to decide whether you want to keep the site(s) live or remove them.  You will be prompted to upgrade your website to a regular Business Catalyst site plan.
         After 30 days, your website will enter in temporary mode. When entering the temporary mode, your custom domain name will be removed from the website. In order to reactivate it, pay for your website directly with Business Catalyst.
         If you are inactive on a temporary website, it will automatically be deleted.
    === Dreamweaver CS6 FAQ ===
    I have logged in on Dreamweaver CS6 and I cannot see my partner site. How can I edit it?
    This is a known issue. For paid partners (Standard or Premium) you can use the workaround described below:
    export one of your sites as an .ste file
    Open the .ste file in another text editor, and modify it
    Replace the :
    httpaddress with your partner's site URL address
    secureURL with your partner site secure URL
    siteid with the site ID of your partner site
    Save the .ste file with another name
    Import this .ste file into Dreamwaver, choose a local root folder
    Please take a look at Brad's blog post here for more detailed steps on how to import your partner site in Dreamweaver.
    I'm trying to login to Dreamweaver CS6 with my Business Catalyst credentials, and it doesn't work. What credentials do I need?
         You can login to Dreamweaver CS6 with your Adobe ID. If you haven't merged your BC account with an Adobe ID account, you'll need to merge it and then you should be able to login.
    How do I access sites in Dreamweaver with an Adobe ID other than the one linked to my Creative Cloud or Dreamweaver subscription?
          Dreamweaver defaults to using the Adobe ID from your subscription to avoid the inconvenience of logging in multiple times. To use a different ID, just click the "Logout" button in the lower-right hand corner of the Business Catalyst panel and log in with a different Adobe ID:
    You'll need to have a file open in an existing BC site for the "Logout" button to be visible. Logging out will not affect the Adobe ID used in conjunction with your Dreamweaver subscription. To change the Adobe ID for your subscription, click Help -> Deactivate.

    At this point the upgrade workflow is not functional just yet, as mentioned here: http://forums.adobe.com/docs/DOC-2153
    So the webBasics Creative Cloud cannot be upgraded directly  to the webBasics+ level for now.
    But a workaround for this case would be to re-publish your Dreamweaver/Muse project (I suppose you've used one of these solutions to build the site in the first place, right?) in a new trial/temporary site  -> let us know what is the URL of that site (don't push it live) -> we will change the site plan from our backend to webBasics+ -> you will be able to publish it using the webBasics+ site plan.
    Please note that this is going to be a separate charge, besides your Creative Cloud subscription. The monthly fee for webBasics+ will be $12.21/month, as mentioned here: http://www.adobe.com/products/business-catalyst/buying-guide-subscriptions.html
    Another way to use the webBasics+ plan would be to simply trigger a new trial site here: https://syd.worldsecuresystems.com/PartnerPortal/FreeTrialSignup.aspx#splash with the same Adobe ID as the one used to buy the Creative Cloud subscription and  take that site live separately.

  • What is up with the Help and Support Section for Business Catalyst?

    It has been very difficult for my customers and myself to access the help and support section of the site for Business Catalyst issues as we are constantly diverted to non-related Abode issues. The portal for support on Business Catalyst issue needs to be ISOLATED from ADOBE's main support section. It is bad enough that there are so many issues to deal with, but to add all the issues for all the applications is simply impossible to decipher and discover a solution.
    Before the Adobe integration on the Cloud services it was much more simpler, wiith a much more efficient and cleaner layout, now every page looks like its generated by a bot that doesn't understand what I am looking for. Even the actual URL of the page is hidden so I can't even book mark it without opening the frame in a new window. My clients will not know how to do that.
    Simplify plesase!
    Teejay

    Teejay,
    Yes we are looking into this very thing and hope to improve this very soon.  Not only making things a bit clearer but also a central location for all your BC support needs. 
    Kind regards,
    -Sidney

  • How do I connect with Business Catalyst through my CC account

    I have a CC account.  How do I access Business Catalyst to use the free web basic sites that come with the plan?

    You need to create site and publish from DW/Muse on Business Catalyst, the sites would be published as trial sites. Then you can login to site admin and push the site live.
    For more details , please refer here :
    http://helpx.adobe.com/dreamweaver/using/dreamweaver-business-catalyst.html
    http://tv.adobe.com/watch/introducing-business-catalyst/getting-started-with-business-cata lyst-and-dreamweaver-cs6-creating-and-publishing-sites/
    http://tv.adobe.com/watch/learn-muse/publishing-your-site-to-business-catalyst/
    http://helpx.adobe.com/business-catalyst/using/business-catalyst-muse-users.html
    Thanks,
    Sanjit

  • Business Catalyst Novice

    i am using dreamweaver cs6 creative cloud. i have a basic subscription. in the business catalyst panel under site modules i can see pages content holder misc... if i click on pages i can choose from breadcrumbs late update name of current page. content holder i can choose sidebar menu etc. i know ther are many more modules available to use i just can't find any documentation on adding them to dreamweaver . or if not adding them to dreamweaver how can i access them and then add them to my webpage.any help would be greatly appreciated
                                                                                                              Thanks

    The modules to be seen depend on the plan your website ist set up with. If you go to the BCs admin panel and  create a new website you can chosse from different plans. The higher the plan, the more differnet modules modules you can use. Heres an overview: http://www.adobe.com/products/business-catalyst/buying-guide-subscriptions.html
    Important: if you set up a new BC site with dreamweaver its always a webBasic site. For any other plan (or site) with more features you have to go to the admins panel of BC and then import that site to DW
    Regards
    Citzwerth

  • Business Catalyst Fees

    Do I need to pay a monthly fee above and beyond my creative cloud membership to get access to advanced business catalyst features like ecommerce and blog modules. What actually comes with my creative cloud membership when it comes to business catalyst?

    With the Creative Cloud, you get webBasics.
    If you want more features, you pay more to upgrade.
    The various features of each BC plan are listed here:
    http://helpx.adobe.com/business-catalyst/kb/detailed-plan-breakdown.html
    and
    http://www.adobe.com/products/business-catalyst/buying-guide-subscriptions.html

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