Accessing the itunes store

I am having a real problem getting into the itunes store now....for no apparent reason. I tried to update the newest itunes...and couldn't even download it...my Mac wouldn't recoginze I believe the 10.5...I guess I have 9. What the real point here is the store just won't let me in to redeem some gift cards and I am getting tired of that. Any ideas anyone?

OK, first, we need to find out what OS you really have. Go to the Apple menu at the upper-left of your screen, pull down to the "About This Mac", and post here what OS it says you have. Then we can take it from there.
Regards.

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