Account Assignment Trigger not Working

I'm working on Siebel Assignment Manager.. first I try to Assign Service Request to an Employee and in two Assignment mode (Batch and Dynamic) and it's work fine.
but when I try to assign Account to a Position, and I follow the same steps I followed before, the monitor work and the owner change depending on the Score and the Rule not working ...on the other hand the trigger (Dynamic) not working at all, and there is no change
I have searched to know where is the problem …and didn’t find solution
please help me ASAP
Thanks & Regards,
Enas

Hi Glenn,
Thanks for u r replay.
We are using our own ZVIEWS. We have copied the Bupasearch view and we done some modifications according to our requirement.(added DOB field)
We got DOB in our Zview. But Customer search functionality is not working.
Plz help me to solve the issue.
Thanks,
Sreedhar

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poheadx-doc_type   = c_x.
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poheadx-vendor     = c_x.
poheadx-langu      = c_x.
poheadx-purch_org = c_x.
poheadx-pur_group = c_x.
poheadx-doc_date   = c_x.
poitem-po_item    = iLineItem.      "1.
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poitem-preq_no    = req_item-PREQ_NO.
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poitem-acctasscat = 'K'.
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poitemx-material   = c_x.
poitemx-plant      = c_x .
poitemx-quantity   = c_x .
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      poitemx   = poitemx
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I found the answer

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I have a problem with shopping carts (SC) of stock items:
1.- I add 5 items.
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3.- I push "Hold" button to set SC with held status.
4.- I modify the SC and push "Order as Direct Material" button for 2 items missing.
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Juan Alonso Valenzuela Rodríguez wrote:
> Hi Gurus,
>
> I have a problem with shopping carts (SC) of stock items:
>
> 1.- I add 5 items. -- O.K - Assumed that you have 5 items added
> 2.- I push "Order as Direct Material" button for 3 items only.O.K.You selected as ORDER as direct only for 3 rd item
> 3.- I push "Hold" button to set SC with held status.- O.K. now HOLD the shopping cart
> 4.- I modify the SC and push "Order as Direct Material" button for 2 items missing.- Now you went to 2 nd items and ORDER as direct
> 5.- I order the SC.but this 2 nd item account data was not removed though you selected as ORDER as direct-
check item data what is stored here DP ? if account assignment not cleared it could be a bug. but you need to convince them to get a correction note.
>
> One of the effects that it has the "Order as Direct Material" button is that it deletes the account assignment because the items will use to create a PO stock.
>
> But for the last 2 items (number 4.-) the account assignment is not deleted.
>
> This is causing that the PO's have error: "Invalid tax code".
>
> Somebody can say to me why is not deleting the account assignment for items previously hold?
>
> My systems are:
> SRM 4.0 (SRM_SERVER 500) level 8
> R/3 4.7 (SAP_APPL 470) level 24

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Victoria Xia
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Hi,
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