Account gone and cant use old email because of verification problems.

In August of 2014 I got the full adobe creative cloud full on the student discount. Now all of a sudden, I had tho verify my email and then all of a sudden my subscription is gone and I can't verify my email address because when I click on the link I just get redirected to the same verification page a short time later. What happened?? I need tho use this email because it's tied to my account so I can get this discount, but I can't even buy it because of the verification thing. Can I recover my subscription? I absolutely need this for my school work if I don't have Adobe creative cloud im screwed

Hi Hunterblank,
Please go through the link below and check.
http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
Regards,
Anand

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