Account Lockout repeatedly, even though lockout policy is disabled

I have a remote user who's domain account keeps getting locked out, and I'm completely stumped. Due to the lockout issues, we have disabled the domain lockout policy, and use the soft lockout function available in forefront TMG. This is working for everyone
but the 1 user.
On the DC that is locking the account, I see the event ID 4740 in the security logs. What makes ZERO sense is the Caller Compuer shows has her workstation. Her workstation is a surface pro, which is not on a VPN. So it has no connection to the domain controller.
When users that are connecting through TMG were getting locked out, the Caller Computer showed as the TMG machine.
I have gone through and cleared any saved credentials from the Credential manager on the workstation, yet the account is still getting locked out.
So why is this account getting locked out even though the lockout policy is disabled. And how is it showing the users workstation as the caller computer, when it has no direct connection to any domain controllers?

Try looking at the local policy on the Surface Pro machine.  It sounds like the policy is being applied from the local machine itself.
http://www.sevenforums.com/tutorials/3652-local-group-policy-editor-open.html
Paul Bergson
MVP - Directory Services
MCITP: Enterprise Administrator
MCTS, MCT, MCSE, MCSA, Security, BS CSci
2012, 2008, Vista, 2003, 2000 (Early Achiever), NT4
Twitter @pbbergs http://blogs.dirteam.com/blogs/paulbergson
Please no e-mails, any questions should be posted in the NewsGroup.
This posting is provided AS IS with no warranties, and confers no rights.
This could be the issue, as the machine is remote and hasn't updated the GPO with a DC since before it was disabled. I thought the DC is what disabled the account, and stopped authenticating the user. So even if the GPO existed on the client machine, it
still wouldn't be disabled.
But how is it even getting to the DC that the account is disabled? The DCs have no access to the internet, and the client has no VPN to the DC.
Local policy can have lockout set which could have come from the domain policy.
Paul Bergson
MVP - Directory Services
MCITP: Enterprise Administrator
MCTS, MCT, MCSE, MCSA, Security, BS CSci
2012, 2008, Vista, 2003, 2000 (Early Achiever), NT4
Twitter @pbbergs http://blogs.dirteam.com/blogs/paulbergson
Please no e-mails, any questions should be posted in the NewsGroup.
This posting is provided AS IS with no warranties, and confers no rights.

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