Account Lockout source process / application

Hello There,
I am using "Account Lockout Status" and also "Netwrix Account Lockout Examiner" which is really helpful.
I have a situation one of the user account is getting locked out everyday i tried to trace the source but in all the cases it shows
the source as TMG (which is the gateway for email & lync access) through internet.
I am suspecting the account lockout source is the user's machine but i want to see which process is triggering this.
How can i check the process name which is causing account lockout on the source machine itself?
please suggest.
Regards,
Maqsood
Maqsood Mohammed Senior Systems Engineer MCITP-Enterprise Admin & ITILv3 Foundation Certified

1.    Run this command:
rundll32 keymgr.dll,KRShowKeyMgr
2. Backup the stored credentials using the Backup button. Then, remove them.
If the problem continues, we need to enable audit policies and analyze event log to troubleshoot this problem. For more information,
please refer to:
Troubleshooting Account Lockout
http://technet.microsoft.com/en-us/library/cc773155(WS.10).aspx
Account Lockout and Management Tools
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=18465
Hope below link helps.
http://social.technet.microsoft.com/Forums/windowsserver/en-US/8c0e9442-6df6-43b0-8b50-bd44f53dfdea/my-account-is-getting-locked-out?forum=winserversecurity
Regards,
Manjunath Sullad

Similar Messages

  • Random Account Lockout (How to trace source?)

    In Windows 2003 server native domain environment: XP Pro machines have no issues, but all ~10 PCs that have Win7 Pro (in different offices) have their domain accounts locked out randomly throughout the day. Workstations have no passwords listed in credentials
    management.
    Suspect it is something on the workstations that is sending incorrect logon and triggering the invalid password lockout limit on domain policy. Found MSFT tools to trace in XP, but nothing for Win7. Does anyone know how to use Procmon or similiar tool to
    trace such source on the workstations? Thank you.
    (Procmon.exe from systernals)

    Hi,
    The user account has been automatically locked because too many invalid logon attempts or password change attempts have been requested.
    We can run the LockoutStatus.exe on domain controller to identify and investigate the account lockout issue.
    Troubleshooting tools:
    By using this tool, we can gather and displays information about the specified user account including the domain admin's account
    from all the domain controllers in the domain. In addition, the tool displays the user's badPwdCount value on each domain controller. The domain controllers that have a badPwdCount value that reflects the bad password threshold setting for the domain are the
    domain controllers that are involved in the lockout. These domain controllers always include the PDC emulator operations master.
    You may download the tool from the link
    Download Account Lockout Status (LockoutStatus.exe)
    http://www.microsoft.com/downloads/details.aspx?familyid=D1A5ED1D-CD55-4829-A189-99515B0E90F7&displaylang=en
    Once we confirm the problematic computer, we can perform further research to locate the root cause. Actually, there are many possible
    causes for bad password, such as cached password, schedule task, mapped drives, services, etc. Please remove the previous password cache which may be used by some applications and therefore cause the account lockout problem.
    Troubleshooting steps:
    1. Click Start, click Run, type "control userpasswords2" (without the quotation marks), and then click OK.
    2. Click the Advanced tab.
    3. Click the "Manage Password" button.
    4. Check to see if these domain account's passwords are cached. If so, remove them.
    5. Check if the problem has been resolved now.
    If there is any application or service is running as the problematic user account, please disable it and then check whether the problem
    occurs.
    For your convenience, I'd like to list the common troubleshooting steps and resolutions for account lockouts as the following:
    Common Causes for Account Lockouts
    To avoid false lockouts, please check each computer on which a lockout occurred for the following behaviors:
    Programs:
    Many programs cache credentials or keep active threads that retain the credentials after a user changes their password.
    Service accounts:
    Service account passwords are cached by the service control manager on member computers that use the account as well as domain controllers.
    If you reset the password for a service account and you do not reset the password in the service control manager, account lockouts for the service account occur. This is because the computers that use this account typically retry logon authentication by using
    the previous password. To determine whether this is occurring, look for a pattern in the Netlogon log files and in the event log files on member computers. You can then configure the service control manager to use the new password and avoid future account
    lockouts.
    Bad Password Threshold is set too low:
    This is one of the most common misconfiguration issues. Many companies set the Bad Password Threshold registry value to a value lower
    than the default value of 10. If you set this value too low, false lockouts occur when programs automatically retry passwords that are not valid. Microsoft recommends that you leave this value at its default value of 10. For more information, see "Choosing
    Account Lockout Settings for Your Deployment" in this document.
    User logging on to multiple computers:
    A user may log onto multiple computers at one time. Programs that are running on those computers may access network resources with
    the user credentials of that user who is currently logged on. If the user changes their password on one of the computers, programs that are running on the other computers may continue to use the original password. Because those programs authenticate when they
    request access to network resources, the old password continues to be used and the users account becomes locked out. To ensure that this behavior does not occur, users should log off of all computers, change the password from a single location, and then log
    off and back on.
    Stored user names and passwords retain redundant credentials:
    If any of the saved credentials are the same as the logon credential, you should delete those credentials. The credentials are redundant
    because Windows tries the logon credentials when explicit credentials are not found. To delete logon credentials, use the Stored User Names and Passwords tool. For more information about Stored User Names and Passwords, see online help in Windows XP and the
    Windows Server 2003 family.
    Scheduled tasks:
    Scheduled processes may be configured to using credentials that have expired.
    Persistent drive mappings:
    Persistent drives may have been established with credentials that subsequently expired. If the user types explicit credentials when
    they try to connect to a share, the credential is not persistent unless it is explicitly saved by Stored User Names and Passwords. Every time that the user logs off the network, logs on to the network, or restarts the computer, the authentication attempt fails
    when Windows attempts to restore the connection because there are no stored credentials. To avoid this behavior, configure net use so that is does not make persistent connections. To do this, at a command prompt, please type net use /persistent:no. Alternately,
    to ensure current credentials are used for persistent drives, disconnect and reconnect the persistent drive.
    Active Directory replication:
    User properties must replicate between domain controllers to ensure that account lockout information is processed properly. You should
    verify that proper Active Directory replication is occurring.
    Disconnected Terminal Server sessions:
    Disconnected Terminal Server sessions may be running a process that accesses network resources with outdated authentication information.
    A disconnected session can have the same effect as a user with multiple interactive logons and cause account lockout by using the outdated credentials. The only difference between a disconnected session and a user who is logged onto multiple computers is that
    the source of the lockout comes from a single computer that is running Terminal Services.
    Service accounts:
    By default, most computer services are configured to start in the security context of the Local System account. However, you can
    manually configure a service to use a specific user account and password. If you configure a service to start with a specific user account and that accounts password is changed, the service logon property must be updated with the new password or that service
    may lock out the account.
    Internet Information Services:
    By default, IIS uses a token-caching mechanism that locally caches user account authentication information. If lockouts are limited to users who try to gain access
    to Exchange mailboxes through Outlook Web Access and IIS, you can resolve the lockout by resetting the IIS token cache. For more information, see "Mailbox Access via OWA Depends on IIS Token Cache" in the
    Microsoft Knowledge Base.
    MSN Messenger and Microsoft Outlook:
    If a user changes their domain password through Microsoft Outlook and the computer is running MSN Messenger, the client may become locked out. To resolve this behavior,
    see "MSN Messenger May Cause Domain Account Lockout After a Password Change" in the
    Microsoft Knowledge Base.
    For more information, please refer to the following link:
    Troubleshooting Account Lockout
    http://technet.microsoft.com/en-us/library/cc773155.aspx
    Account Passwords and Policies in Windows Server 2003
    http://technet.microsoft.com/en-us/library/cc783860.aspx
    Hope this helps!
    Novak

  • Need to find out which application is making an frequent account lockout in AD

    Hi ,
    In my environment two of the user accounts are having an frequent account lockout.
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    Please tell us how do we find that which application on their machines are making an frequent account lock with the help of event logs else do we have some other options.
    All of your suggestions are much appreciated.
    Thanks & Regards S.Nithyanandham

    Usage of Microsoft ALtools( https://www.microsoft.com/en-us/download/details.aspx?id=18465 ):
    LockoutStatus application
     Run LockoutStatus.exe and choose File > Set target > Define “Target User Name”
    and “Target Domain Name”
    Tool will show you user with its “User State” (Locked/Not Locked), time when
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    right click output string.
    EventCombMT application
     This tool gathers specific events from Windows event logs of single or several
    different servers to one central location.
     Run EventCombMT.exe > Right Click on “Select to search” field >Choose “Get DCs
    in Domain” > Mark your Domain Controllers for search> Select “Security” log file >
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    click “Quit”
     In the opened window investigate file or files named by your domain controllers
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    happened by searching for “Caller Computer Name”
    Aloinfo application
     This tool has 2 purposes:
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    run cmd > change directory to the one where ALtools were extracted > type
    @powershell > Enter > type “./aloinfo.exe /stored | out-file C:\temp\stored.txt” >
    Enter
    You may also enable Netlogon logging on DC through command shell:
    nltest /dbflag:2080ffff
    Netlogon.txt file is created in %systemroot%/debug directory
    Just don't forget to turn it off after investigation :) nltest /dbflag:0
    Or you can use
    Netwrix Account Lockout Examiner to troubleshoot account lockouts, it's free.
    --- Jeff (Netwrix)

  • Getting user account lockout continuosly

    I am getting lockout continuosly for one account. I tried reconfiguring user profile and system restart. But still user account lock out coming..
    I enabled audit logs and found failed logs. In that i am getting caller process id as 0x1a8. 
    I installed procmon, in that PID coming in numbers..
    How to convert caller process id into PID  or any other way to find which application that process is related to..

    You could download the Account Lockout Status tool to get more information where the source is.
    http://www.microsoft.com/en-us/download/details.aspx?id=15201

  • Active directory account lockout issue

    I have 1 main AD server which is on windows 2003 R2 and all users are authenticated from this server and second ADC i.e backup ADC which is on windows 2003 R2, we have 3rd ADC on windows 2008 R2 which is created for Exchange 2010 on windows
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    Can any one help on this.
     

    Hi,
    You can start with the below threads to see if you have prepared to determine lockouts sources.
    http://technet.microsoft.com/en-us/library/cc773155(v=ws.10).aspx
    http://blogs.technet.com/b/heyscriptingguy/archive/2012/12/27/use-powershell-to-find-the-location-of-a-locked-out-user.aspx
    Use Lokoutstatus from Altools (http://www.microsoft.com/en-us/download/details.aspx?id=18465) then check the source DC where lockouts are being reported. Use the event viewer on
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    any (disconnect RDP sessions, credentials manager, services running with domain accounts,applications,etc).
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    Regards,
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  • Account lockout problems

    Hi,
    I've a curious problem with account lockouts. I've read a lot of topics and pages but I can't identify the reason for this problem.
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    Logon Type: CachedInteractive
    So, the first entry seems to be a "valid" login failure, but after that, the next two are curious.
    I checked the security log on DC2 and found 2 entries for that time / user:
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    ID: 4771
    Kerberos pre-authentication failed.
    Client: UserWS
    Ticketoptions: 0x0
    Errorcode: 0x18
    Type: 2
    Source: Microsoft Windows-Security-Auditing
    ID: 4740
    A user account was lockout.
    Caller Computer Name:
    Is the problem realy UserWS? I'm not sure because caller computer name is empty. Typicaly things like password store etc. are checked.
    Could it be the exchange server? User has a smartphone syncing his mailbox. But the device does not show any error.
    After a successful login, the bad password count should be reset to 0, but it seems that it keeps 1 or 2 so that the account gets lockout after one auth failure
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    Smartphones and similar devices are common causes for account lockouts. You need to check applications running on them that require an AD authentication and be sure that you are using the correct password.
    Paul have created a great article about how to troubleshoot account lockout issues: http://blogs.dirteam.com/blogs/paulbergson/archive/2012/04/23/user-account-lockout-troubleshooting.aspx
    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
    Get Active Directory User Last Logon
    Create an Active Directory test domain similar to the production one
    Management of test accounts in an Active Directory production domain - Part I
    Management of test accounts in an Active Directory production domain - Part II
    Management of test accounts in an Active Directory production domain - Part III
    Reset Active Directory user password

  • Account Lockout issue between Apple devices and Exchange 2003

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    Hi Brian,
    I am so sorry for the delay.
    Do you have any progress by now?
    Since there are lots of devices which use user accounts to log on, failed logon attempts on these devices could be the cause for account lockout.
    If this issue persists, I suggest you refer to these troubleshooting articles below:
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    http://blogs.technet.com/b/instan/archive/2009/09/01/troubleshooting-account-lockout-the-pss-way.aspx
    Troubleshooting Account Lockout
    http://technet.microsoft.com/en-us/library/cc773155(v=WS.10).aspx
    In addition, you can also get efficient support at Active Sync forum below:
    http://social.technet.microsoft.com/Forums/exchange/en-US/home?forum=exchangesvrmobilitylegacy
    Best Regards,
    Amy

  • Event 4740 Not Logged for a Single Account Lockout

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    For quite a while now I have been relying on Event 4740 on the PDC Emulator to track account lockouts.  Usually when the RADIUS server causes an account lockout, the Caller Computer Name is blank in the
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    For quite a while now I have been relying on Event 4740 on the PDC Emulator to track account lockouts.  Usually when the RADIUS server causes an account lockout, the Caller Computer Name is blank in the
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    Hi,
    I suggest you use Auditpol command to check the current auditing status on Domain Controller.
    You can type this command below:
    Auditpol /get /Category:Logon/Logoff
    If the Account Lockout subcategory is set to no auditing, please use /set option to enable auditing:
    Auditpol /set /Subcategory:”Account Lockout” /Success:enable /Failure:enable
    More information for you:
    Auditpol
    http://technet.microsoft.com/en-us/library/cc731451.aspx
    Best Regards,
    Amy
    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

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    No. As SC that you have selected in carry out sourcing would then be used to create RFx.
    You have to create new SC & assign contract to it.
    SC can be transferred to back end, then it would convert to PR. (depends on configuration).
    I hope it helps.
    Regards,

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