ACR CS6 crop locked at 3:2 constrain

After opening a RAW file in ACR CS6, Win 7, the outline is constrained to a 3:2 box.  When I drag down, it's a vartical 3:2 box.  I try clicking on the crop icon at top, but there's no response.  There's no drop down menu when I click the icon.  Otherwise, ACR works fine, using the 2012 methods.  Setting to the 2010 algorithm doesn't help.
What's wrong?  How can I reset it? 
Tom B

Click and hold on the the Crop Tool icon, and set it to Normal.
-Noel

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