Acrobat 7.0 pro will not reinstall

I have CS2 Premium on XP. Had problems with printer not supporting pdfs. After techs fixed my computer Acrobat 7.0 pro will not work right. after 3 weeks with customer support and waiting days for them to get back to me they say they can't help - don't support CS2 (wished they would told me that initially). (I use this for volunteer newsletters and do not need CS4) I uninstalled CS2 and Reinstalled it. Probablem is when the components come up to install the Acrobat 7.0 pro is greyed out and will not reinstall or unistall it. Tried to go to the Acrobat componet on my disks and just install acrobat 7.0 pro is doesn't work - error says "Wrong OS or OS version for application".
Obviously it is still recognizing the initial installation. I mention this to the Adobe tech and ask how I could remove it completely so that I could reinstall and they would not give any suggestion, just kept saying we don't support it and refered me to the forums.
I really don't want to wipe my computer clean and reinstall all my software.
Any help would be appreciated.
Sondra

pnewk wrote:
will not let me complete
You need to supply more details; what exactly happens when you try?

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