Acrobat 7 Pro & Office 2003

My end-user is receiving an error when attempting to create a PDF using the Acrobat 7.0 plug-in within Office 2003 running on Windows XP SP2. (note: Distiller 7.0 works without problems.) The error message received is: "The Acrobat PDFMaker Server could not be loaded. Do you want to run the installer in repair mode?" Choosing Yes to repair or No to not repair has not made any difference. The same error message is repeated each time an attempt is made. Suggestions?

If you are having problems creating a PDF, there are two steps you should do FIRST
Go to the appropriate vendor web site and apply all updates to the program you are using (several recent messages have concerned problems with MS Office conversion, with the response that different versions of Office have different BUGS that must be fixed by a download from Microsoft - and MS Office products are not the only ones which may, from time to time, need to be updated to work properly)
Go to the Acrobat update page and apply the updates for your version of Acrobat
IN NUMBER ORDER (updates are not cumulative so, using version 8 as an example, you must apply 8.1.0 before the 8.1.1 update)
I don't know the current update version (I use 8x) but I'm pretty sure that Acrobat 7.0 has been updated several times... and also that Office has been updated once or twice
http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows

Similar Messages

  • Bugs with Acrobat Pro & OFfice 2003

    Hello. I bought/downloaded Acrobat Pro yesterday and immediately started having probs with office 2003. I have lost most mouse functions in word and outlook. I can no longer click in the body of the documents. Tried closing and restarting and still same prob.  Any suggestions on how to fix?

    Good morning.
    I just installed acrobat 10 (it's the latest version that they are selling
    on adobe's website) and yes, when I uninstall, the issues go away.  I then
    tried reinstalling acrobat and the probs came back.
    Best,
    Michele and Crispim De Almeida

  • Visual Basic making pdf with hyperlink Acrobat 9 / Office 2003

    hello,
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    I have try with pdfmakerapilib an have an error (-10)
    If someone has an Idea for that operation ... It should be helpfull.
    thanks,
    BonandKlyd

    Thanks!!! It is version 9.3.1. Should I upgrade for better?
    But WHen I tried again changing the parameters as below: trying to print a few pages
    l_oCAcroPDDocPrint.PrintPagesSilent(0, 2, 0, 0, 0) - 0 first page and 2 last page. It works fine.
    In 7.0 I used -1 in place of last page and it printed all pages of that particular PDF.
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  • Acrobat Pro not working in Office Word 2003

    Hi!
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    Nikola,
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  • Error converting office 2003 apps to pdf - acrobat 9 pro

    I have today upgraded to Adobe Acrobat 9 Pro and I cant anymore convert to pdf from my office 2003 applications. (outlook - word - xl). It does however, converts from the Internet Explorer.
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    Everything was working fine prior to the upgrade.
    I reinstalled the OS (Windows Vista Ultimate) and performed a clean installation of Acrobat 9 Pro but still doesnt work.
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    In AA8 (I assume AA9 is similar) you simply open Distiller, select Settings and click on Add Adobe PDF Settings. However, you have to have a file to add. In vista, the standard location for the jobsettings files is C:\ProgramData\Adobe\Adobe PDF\Settings. I have 9 files there by default. They are also located under Settins in the Acrobat 8 folder (Program Files>Adobe) I would have to go to other machines to find the standard locations for those systems, but you might be able to search on line for "Acrobat <OS system> joboptions" with the appropriate OS listed. To see the current setup, open Distiller and check the settings files that are available.<br /><br />If there are none listed in Distiller, but they are on your system, then you might simply try to add. There are some joboptions files available online from several publishers for folks that submit manuscripts to their magazines. That might be an excellent place to get a file if you can not find one. Simply put it into the appropriate folder and use the Add menu in Distiller to add the file.

  • Disappearing content MS Office 2003 Acrobat 9 Pro

    After upgrading to Acrobat 9 Pro from Acrobat 8 Pro, a lot of PDF documents created from Microsoft Office 2003 had missing paragraphs. This happened in Microsoft Word.
    The problem did not happen when creating the PDF files through the print driver. Rather, it happened when creating the documents through the "Add-In" where folks can click in a toolbar or "Adobe PDF > Convert to Adobe PDF" from a menu.
    The solution was to turn off the "Enable Accessibility and Reflow with tagged Adobe PDF" option.

    I can  suggest to  try  this  one:
    Found that the file, PDFMOutlook.dll, is the culprit for many of your longstanding woes with the toolbar. A common way to eliminate the toolbar is to unregister the dll. This can be done by going to Start > Run and typing the following:
                  regsvr32 /u “C:\Program Files\Adobe\Acrobat 9.0\PDFMaker\Mail\Outlook\PDFMOutlook.dll”
    While this indeed does get rid of the toolbar, it’s not a recommended method as it basically just keeps the file from being loaded when you start Outlook. To  return  the PDFMaker on the  toolbar  I’ll recommend that you re-register the dll file. To  re-register the file, simply go to Start > Run and type the following:
                  regsvr32 “C:\Program Files\Adobe\Acrobat 9.0\PDFMaker\Mail\Outlook\PDFMOutlook.dll”

  • Where is the logfile for Acrobat Pro Extended 9.2 on Windows ? (regarding Microsoft Office 2003)

    My installation of Acrobat Pro extended works printing all types of Microsoft Office 2003 documents (Word, Excel, Pagemaker, etc) but NOT with Powerpoint and I'm trying to get more information other than what I'm seeing in Powerpoint when I try to create the PDF which is "an error occurred while trying to print the Adobe PDF"
    where would I look for the log file?
    thanks

    RESOLVED!!!
    The private data of the DEVMODE data structure may be corrupted when you use raw mode to print a document in a 32-bit application on a computer that is running a 64-bit version of Windows
    http://support.microsoft.com/kb/930627
    After installing the above patch, it works like a charm.

  • Adobe Acrobat Pro 9 causes MS Office 2003 to freeze & mouse to malfunction - HELP!

    After installing Acrobat 9.0 Professional on a 64-bit Windows Vista computer running Microsoft Office 2003 the following issues arose (note these issues were solved be uninstalling Acrobat). Does anyone have a fix?
    1. Microsoft Internet Explorer stopped working - program would not launch.
    2. Mouse click disabled - pointer worked but both click buttons disabled.
    3. The following dialogue box opens in word when closing Word - Acrobat was not in use at the time, but it was installed on the machine:
    "Do you want to save the changes to PDFMCustom?"
    The Microsoft Office Program "Word 2003" would freeze at this point.
    We need to run Acrobat on this machine - and unfortunately, we need Explorer and Office too, so any help would be appreciated.
    Thank you.

    I can  suggest to  try  this  one:
    Found that the file, PDFMOutlook.dll, is the culprit for many of your longstanding woes with the toolbar. A common way to eliminate the toolbar is to unregister the dll. This can be done by going to Start > Run and typing the following:
                  regsvr32 /u “C:\Program Files\Adobe\Acrobat 9.0\PDFMaker\Mail\Outlook\PDFMOutlook.dll”
    While this indeed does get rid of the toolbar, it’s not a recommended method as it basically just keeps the file from being loaded when you start Outlook. To  return  the PDFMaker on the  toolbar  I’ll recommend that you re-register the dll file. To  re-register the file, simply go to Start > Run and type the following:
                  regsvr32 “C:\Program Files\Adobe\Acrobat 9.0\PDFMaker\Mail\Outlook\PDFMOutlook.dll”

  • Acrobat Pro 8.1.2 won't create PDFs by itself or within an Office 2007 application. Please help.

    Well, needless to say, everything was working fine when our department was running Acrobat 7 and Office 2003. We made the choice a few weeks ago to upgrade to Office 2007 and Acrobat 8. Both are pushed via Group Policy. One other thing to note, as I think it might be an issue, is that our users have their My Documents redirected to a server. I only mention this, because the Default PDF Output Folder within Acrobat 8 is My Documents.
    Here are the strange things that we've noticed so far:
    1) When you open up the Adobe PDF Properties within Printers and Faxes, the Location displays an "x" followed by two non-standard box characters that I can't seem to write out here. I've uploaded a screen shot if that makes it easier. On a manually installed copy of Acrobat 8, this location box will say My Documents.
    http://i57.photobucket.com/albums/g223/daedalus42/adobe_weird_characters.png
    2) The Adobe PDF printer port grabs LPT1, even if there is another printer already on that port. This behavior is seen when being pushed via GPO. When it's manually installed via the disc, Adobe PDF gets it's own special port "My Documents\*.pdf" with a description of "Adobe PDF Port". When I try to see if I can add such a port on the GPO pushed computers, it doesn't list it as an option. Here again are two screen shots to show what I'm talking about.
    Weird Port:
    http://i57.photobucket.com/albums/g223/daedalus42/adobe_weird_port.png
    Adobe Port:
    http://i57.photobucket.com/albums/g223/daedalus42/adobe_correct_port.png
    Ok, so those are just the oddities seen after performing a GPO installation.
    3) When I right click on a Word 2007 (*.docx) file and choose "Convert to Adobe PDF", it asks me where I want to save the newly created PDF at. It will start converting it, but a few seconds later a balloon error pops up saying that the document failed to print.
    4) When I try to create a PDF via the Word 2007 ribbon add-on for Acrobat, I get the same error.
    I decided to bump a standard user up to administrator of the local machine. All these errors go away and they can create PDFs to their heart's content. As soon as I bump them back down to a standard user, new errors arise.
    5) Now when they try to create a PDF, they get prompted TWICE for the PDF Save As location. When I click on Convert to PDF via the context menu of the Word 2007 file, I get the Adobe PDF Status box, then a few seconds later, I get the Save Adobe PDF File As box. I tell it where to save the PDF to. I then get a second box asking me where to save the PDF to, but it's titled different. This new box is "Save PDF File As". Whatever location I choose there, I get an Access Denied error and an Adobe Printer error that the document has failed to print. I've created screen shots of those as well. Here they are in order:
    http://i57.photobucket.com/albums/g223/daedalus42/adobe_access_denied_01.png
    http://i57.photobucket.com/albums/g223/daedalus42/adobe_access_denied_02.png
    http://i57.photobucket.com/albums/g223/daedalus42/adobe_access_denied_03.png
    http://i57.photobucket.com/albums/g223/daedalus42/adobe_access_denied_04.png
    Does anyone have any solutions whatsoever to fix this? I'm not about to go around to 100 computers and install Acrobat manually when it should work correctly via GPO. If Acrobat doesn't like the fact that a user My Documents is redirected to the server, I noticed that I can change the default PDF file location within the Adobe Customization Wizard. I've not tested that yet to see if it would even help.
    I should mention that I have tried running a repair. Didn't help. Uninstalling and reinstalling via GPO. Didn't help. So, we've installed the Microsoft Office PDF Creator plug-in and that works perfectly. For the time being Acrobat Pro has basically dropped itself down to a reader for all intents and purposes.

    @ Bill@VT: I did try adding a port. That's the problem. When it's on a problematic installation, those special Adobe Port aren't available for me to choose from.
    OK, I have some new information regarding my issue. I've done some more testing and this is what I have learned and how I arrived at that conclusion.
    b It appears to be an issue with the 8.1.2 update.
    1) I manually installed Acrobat 8.0.0 via the executable file I downloaded from Adobe Licensing. I had to go through all the installation prompts, enter the serial key, accept the EULA, etc. I even applied the 8.1.0 update. At this point, everything was fine. Any user on this computer could create PDFs via any method. The Adobe PDF Port was correct and no listed under LPT1 like in the above screen shots. And My Documents was listed as the Default PDF Location, even though users have their My Docs redirected to the server. Like I said, everything worked perfectly.
    2) I decided to install via the Administrative Install Point (AIP) on the server for Acrobat 8.1.2 and the corresponding transform file. After doing this, the problems came back. My first assumption is that the transform file is causing the problem.
    3) To verify that it was in fact the transform file I perform an install from the AIP using the AcroPro.msi file only. No switches and no transform file. Guess what? Problems are still there. So, that wipes out the transform file problem.
    A couple of notes:
    It could be related to the AIP and doing administrative installation upgrades to 8.1.2. My next test is to install 8.0.0 from scratch and manually upgrade that installation to 8.1.0, then 8.1.1, then 8.1.2 to find out when and if it breaks.
    I was able to get a contact number for Adobe's "Volume Licensing" department, so I might end up giving them a call. In fact, even if I narrow down what appears to be the problem, I'm still going to have to give them a call to find out what can be done about it. Because at the moment, the issue is there for 100+ users and something needs to be fixed. All I'm doing at this point is working backwards to figure out what may have caused the problem in the first place.

  • PDFMaker failing Acrobat=7 XPpro Office=2003

    Something happened yesterday and I am left with 2 of 3 ways to make a PDF file no longer working. Was working, now not
    working. But with auto updates running who can tell if it was the OS, Adobe, or Office that dropped the ball.
    Symptoms:
    A) I can no longer use right-click to "Convert to Adobe PDF", I get the "Missing PDFMaker files. Do you want to run the
    installer in repair mode?" modal dialog box.
    B ) When I open Word my "Adobe PDF" menu at the top no longer contains any elements. "Acrobat Comments" has elements.
    C) in Word selecting File / Print / Adobe PDF works and it does generate a PDF file that can be read elsewhere. I
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    Versions:
    J) Adobe Acrobat Standard 7.0.9
    K) Microsoft Office Word 2003(11.8202.8202) SP3
    L) XP Pro version 2002 SP2
    M) Microsoft Update reports "No high-priority updates for your computer..." as of 4/17/2008 11:31 PST
    N) McAfee VirusScan Enterprise 8.501 Engine 5200.2160 DAT 5275.000 created April 16,2008
    Diagnosis:
    1) right-click on a word file
    2) Convert to Adobe PDF
    3) name sounds good, click Save
    4) dialog box from Create Adobe PDF: (X) Missing PDFMaker files. Do you want to run the installer in repair mode? Yes
    5) (Adobe Acrobat 7.0.9 is re-installed)
    6) dialog box from Adobe Acrobat 7.0.9 Standard: You must restart your system.... Yes
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    8 ) Convert to Adobe PDF
    9) name sounds good, click Save
    10) dialog box from Create Adobe PDF: (X) Missing PDFMaker files. Do you want to run the installer in repair mode? No
    11) Opened Word
    12) noted no elements in Adobe PDF menu in Word
    13) Help / About Microsoft Office Word
    14) Disabled Items
    15) addin: acrobat pdfmaker office com addin is on the list
    16) selected it, clicked Enable, Close, Close Word
    17) right-click on a word file
    18) Convert to Adobe PDF
    19) name sounds good, click Save
    20) dialog box from Microsoft Visual C++ Debug Library: (X) Debug Error! Program: C:\Program Files\Microsoft
    Office\OFFICE11\WINWORD.EXE abnormal program termination (Press Retry to debug the application)
    I am completely dumfounded at this point trying to consider if I should debug Word, when suddenly I get
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    this document, in the "Security Warning" dialog select the check box "Always trust macros from this source" and enable
    macros created by Adobe Systems Inc.
    22) not having much choice, I clicked on OK
    23) I am still confronted by the Visual C++ error, so I clicked on Ignore
    24) dialog box from Microsoft Visual C++ Cuntime Library: (X) Runtime Error! Program: C:\Program Files\Microsoft
    Office\OFFICE11\WINWORD.EXE abnormal program termination OK
    25) I checked my Word security level, it was low, and I was "Trust all install addons and templates" anyway.
    26) consulted the Internet, selected workaround 6
    27) Opened Word
    28) Help / About Microsoft Office Word
    29) Disabled Items
    30) addin: acrobat pdfmaker office com addin is on the list
    31) selected it, clicked Enable, Close
    32) Tools / Macro / Security
    33) set to High
    34) click on Trusted Publishers tab
    35) nobody was on the list
    36) remove "Trust all installed add-iins and templates"
    37) remove "Trust access to Visual Basic Project"
    38) click OK
    39) close Word
    40) I determined that the PDFMOfficeAddin.dll file was located in C:\Program Files\Adobe\Acrobat 7.0\PDFMaker\Office
    directory
    41) Start / Run
    42) Typed regsvr32 "C:\Program Files\Adobe\Acrobat 7.0\PDFMaker\Office"
    43) Clicked OK
    44) dialog from Regsvr32: (!) LoadLibrary("C:\Program Files\Adobe\Acrobat 7.0\PDFMaker\Office") failed- The specified module
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    so the workaround did not include the name of the dll
    45) clicked OK
    46) Start / Run
    47) Typed regsvr32 "C:\Program Files\Adobe\Acrobat 7.0\PDFMaker\Office\PDFMOfficeAddin.dll"

    48) dialog box from RegSvr32 (i) DLLRegisterServer in C:\Program Files\Adobe\Acrobat 7.0\PDFMaker\Office\PDFMOfficeAddin.dll
    succeeded. OK
    49) clicked OK
    50) started Word
    I think I got a dialog about trusting Microsoft macros here.
    51) Dialog box from Security Warning: "C:\Program Files\Adobe\Acrobat 7.0\PDFMaker\Office\PDFMOfficeA..." contains macros by
    Adobe Systems, Incorporated The security level is set to High. Therefore, you cannot enable macros from sources that you do
    not trust.
    feeling pretty good here
    52) clicked Always tryst macros from this publisher.
    53) clicked enable Macros
    54) dialog box from Microsoft Visual C++ Runtime Library: (X) Runtime Error! Program: C:\Program Files\Microsoft
    Office\OFFICE11\WINWORD.EXE This application has requested the Runtime to terminate it in an unusual way. Please contact the
    application' support team for more information
    55) clicked OK
    word dies
    56) started Word
    57) Help / About Microsoft Office Word
    58) Disabled Items
    59) addin: acrobat pdfmaker office com addin is on the list
    60) selected it, clicked Enable, Close
    61) right-click on a word file
    62) Convert to Adobe PDF
    63) name sounds good, click Save
    64) dialog box from Microsoft Visual C++ Debug Library: (X) Debug Error! Program: C:\Program Files\Microsoft
    Office\OFFICE11\WINWORD.EXE abnormal program termination (Press Retry to debug the application)
    I wait patiently for a few seconds and I get
    65) modal dialog box from Create Adobe PDF: (X) The Security level is set to High. Please run the application which created
    this document, in the "Security Warning" dialog select the check box "Always trust macros from this source" and enable
    macros created by Adobe Systems Inc.
    66) I clicked on OK
    67) I am still confronted by the Visual C++ error, so I clicked on Ignore
    68) dialog box from Microsoft Visual C++ Cuntime Library: (X) Runtime Error! Program: C:\Program Files\Microsoft
    Office\OFFICE11\WINWORD.EXE abnormal program termination OK
    69) Click OK
    maybe I have a virus?
    70) ensured that my VirusScan On access scan was disabled, bufferoverrun was disabled, access protection was disabled,
    Autoupdate ran last night, then a nightly scan of all disks with nothing found
    71) started Word
    72) Help / About Microsoft Office Word
    73) Disabled Items
    74) addin: acrobat pdfmaker office com addin is on the list
    75) selected it, clicked Enable, Close
    76) Tools / Macro / Security
    77) click on Trusted Publishers tab
    78) two items, microsoft and Adobe are on the list.
    79) change to "Trust all installed add-ins and templates"
    80) change to "Trust access to Visual Basic Project"
    81) click on Security Level tab
    82) change to low (not recommended) level
    83) close Word
    84) right-click on a word file
    85) Convert to Adobe PDF
    86) name sounds good, click Save
    87) dialog box from Microsoft Visual C++ Debug Library: (X) Debug Error! Program: C:\Program Files\Microsoft
    Office\OFFICE11\WINWORD.EXE abnormal program termination (Press Retry to debug the application)
    angry now I wait for a few seconds and I get
    88) modal dialog box from Create Adobe PDF: (X) The Security level is set to High. Please run the application which created
    this document, in the "Security Warning" dialog select the check box "Always trust macros from this source" and enable
    macros created by Adobe Systems Inc.
    From my co-workers I get the following suggestions:
    W) "Gee, I have no problems in Linux"
    X) "Have you tried Open Office?"
    Y) "Try printing to the Adobe PDF printer, it uses Distiller"
    I tried (Y) and it works.
    -Thomas Harris

  • Question on merging office 2003 PPTs in Acrobat 9

    I follow these steps to Merge office 2003 PPT files and combine the files in Acrobat 9.5.2 to create a combined PDF file with bookmarks. But only slides get printed please help me out.
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    The ability to generate bookmarks for the PDF file needs to be set in the source application. In PowerPoint, you should have a menu item named "Adobe PDF."    Select Adobe PDF -> Change Conversion Settings -> Settings tab, and then select "Add bookmarks to Adobe PDF".
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    Change the printing option on each PPT file. See Setting the PPT file printing options.
    Open Adobe Acrobat Pro 9.
    Click on the Combine icon and select Merge Files into Single PDF.
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    You will now see a window where you can add the individual PDF files.
    After adding the individual files, you can rearrange the files as needed.
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    Save the file in the location and using the filename as needed.
    Open the new file and review the bookmarks.
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    In the PDF preferences, there should be a check box for converting notes (I am using AA9). If this is selected, then when using PDF Maker, the notes are added to a layer in the PDF. To view the notes, select the little bubble icon in AA9.

  • Acrobat X Pro + Office 2010: missing text fields

    Win7/64
    Using the PDF printer
    Hi,
    very strange problem: simple TIF file (tried different bitmap formats) in a Word 2010 document (graphic before text) and a simple textfield -- not more.
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    With Word 2003 I did not have such annoying problems...
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    Carlos

    Problem seems to occur more often: http://forums.adobe.com/thread/838524
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  • Handwriting in Office 2007 wont convert to pdf file, Acrobat Pro 9

    Im using Acrobat pro 9 and Office 2007.
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  • Acrobat Pro and no menu in office 2011

    I recently switched to a Mac with office 2011 and bought acrobat x pro.  There is no ability to pdf a group of emails (as an archive) with embedded attachments which I found very useful on my old PC with office 2003 in tandem with acrobat pro 8 or 9.  I can group pdf within office 2011 but loose the attachments. Am i missing something or are adobe just running behind (this functionality is supported with office 2010 windows)?

    nickasmith wrote:
    In late 2010 I got an iMac with office 2008. it included a free upgrade to office 2011 via download. I just got a MacBook Pro and want to use office 2011 on it but don't have the product code. how can I get it?
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    Otherwise you will need to buy it like everyone else.
    Good Luck
    Pete

  • Acrobat 9 and 10 on the same computer with Office 2003

    I am using windows xp. I currently have acrobat 9.x pro installed and PDFMaker is installed in my Office 2003 application...works great. I am considering upgrading from CS4 to CS 5.5 which includes Acrobat 10. I would like to know if I can install Acrobat 10 on the same machine as 9 and if so, will PDFMaker be available for each version in the Office  2003.
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