Acrobat 9 questions

Before I upgrade to version 9 I would like answers to a few questions.
Have there been any installation problems with an OS of Windows XP SP3?
Are there any specific installation instructions to installing this software? Such as uninstall version 7 or 6 before installing.
Is there any detailed instructions on how to install it?
Specifically about version 9 Standard.
Can you take a static PDF form and turn it a fillable form?
I have versions 6 and 7 Standard.
Is upgrading to version 9 worth it?

With regard to upgrading to Acrobat 9, please be aware that the foundation to Adobe's mode of development and customer service personifies the word arrogance.
Our company purchased multiple copies of the upgrade version of Acrobat 9 and after numerous attempts to install it on multiple machines, each has been unsuccessful. We receive an Error 1606 each time.
Calls to Adobe support have resulted in our being told that the problem lies with Microsoft Office and requires reinstallation of the entire Office suite which can then be followed by the installation of Acrobat 9.
This is completely reversed logic -- Acrobat is built to work with Office, not the other way around. Or so we thought. And if Acrobat 8 was successfully installed and working just fine, what has occurred in Acrobat 9 that breaks the partnership between the two products?
What if the cause were the inability to work with a file in Windows? Using their logic, the OS would have to be reinstalled. That simply makes no sense.
The vast majority of businesses today use Microsoft Office and Acrobat is used by most in conjunction with it, to quickly and easily turn Word, Excel, and PowerPoint files into PDF files. The inability to install an upgrade of Acrobat due to a previous installation of Office is just wrong on so very many levels.
If you're developing a product to operate properly with a another company's product, you need to develop your product so that it does.
The result has been the creation of a completely dissatisfied Adobe customer with the all of the Upgrades being shipped back as quickly as we can put them in an envelop.

Similar Messages

Adobe Acrobat Question(s)

I am evaluating Adobe Acrobat 9.0, but I have a couple of questions:
1. Is it possible to simply resize an inserted picture? (Like I can do easily with Word?) Specifically, I'd like to be able to set the height and width in pixels, not have to resize with the mouse.
2. Is it possible to add a frame around a picture, like I can with Word?
3. Is Adobe Acrobat Extended available in one of the Creative Suites?
Thanks in advance....

Most of what you want to do can be done, but not easily. To adjust the size of a graphic, the graphic has to be included as an image on a button, not as a main part of the document. As is mentioned by the other post, what you are trying to do is not the purpose of Acrobat. The main purpose is to create a portable document format that can be read by almost all. When you start trying to do other things, you are going beyond the original intent.

General Adobe Acrobat questions

Hi, just heard about this seemingly unreal program as a
possible way to help streamline some of our office
procedures/paperwork. Two main questions.
1. Is Adobe designer bundled in with the Acrobat 9?
2. Licensing -- we have a work server, is it something that
one can be put on server and everyone access or would we need to
buy a license for every computer. It would only need to be about 10
users max.
Appreciate the feedback in advance.
Thanks, Joy

Hello Joy1974,
Thank you for posting!
Allow me to inform you that these forums are specific to the
Acrobat.com website and its set of hosted services, and do
not relate the Acrobat family of desktop products.
Ultimately, this question would best be asked in the Acrobat
Forums.
Link to
Acrobat Forums
Thanks, and Regards,
Pete

Exporting from InDesign into a PDF to be used in Acrobat question.

Hi, I'm trying to figure out if there's a way when exporting to PDF to leave fields open/editable(not the word im looking for) so that when the form is opened in Acrobat the form can be typed on/on top of, dont want to change/edit the actual document.
What i have is an InDesign doc, that just a form for college classes (things like Course #, Course Title, Credit hours, Final Grade, College, ect) So there are blank spaces in the Table we made that need to be filled in at a later date, those In past times the completed form would have just been printed out and the person filling it out would just write that in. What i'm wanting to know is if there is way that i can set up the document for export to the PDF, that the program recognizes that those spaces need to be left so that we can type in it in another program, like Acrobat. Its for college office work so our office ladies dont have indesign and use acrobat regularly.
I hope that makes sense i can try to explain again if need be. A pic of the table is attached.
Thanks

Yeah that's the best bet, though if you don't want to make a bunch of fields, you can also just save it with the Typewriter tool enabled in Acrobat (Tools > Typewriter > Enable Typewriter Tool in Adobe Reader). Then, the person viewing it will get a little typewriter tool that they can use. I think they have to have version 9 of Adobe Reader.
But it looks the best to add in all the fields individually.
Hope that helps,
Phyllis

Muse/Acrobat question about interactive PDFs linked to in Muse...

So I made a link to email, gave it a blue rollover state, exported this in an interactive PDF which I then have a link to in Muse. When you click on it, it opens in a new window/tab, w/ this weird gray color behind it. Any ideas how I can remove this? See link below for a visual:
http://imgur.com/fAAKFLS
Thanks!

When a PDF is opened in a browser, it can either use Acrobat/Reader, or something else such as the default PDF viewers in Chrome and Firefox. If it is being opened in one of these non-Adobe PDF viewers, be prepared for behavior that's different than it is in Acrobat/Reader, especially with interactive elements. The one in Chrome is better than the one in Firefox.

Acrobat question

Last year I was having problems with retrieving my statements online from my bank because the .pdf file wouldn't generate. Somehow I managed to remedy the situation and had no problem launching them in Preview and I removed ALL traces of anything Acrobat when I fixed the problem.
Now I discovered on two sites, one being the bank -- and another biller, I have to use Firefox to generate the pdf file since the "open in Preview" option is grayed out on the context menu when I reload in an attempt to possibly have it reconnect to the file.
This is a hassle for it to all of a sudden reverted and forcing me to use Firefox to view and save these files. What's the point of going paperless if you have to go through as many steps as opening an actual envelope to see a document ONLINE?
Again, I have no traces of Acrobat anywhere on my system: no plug-ins, no library files, NOTHING. I refuse to download Acrobat 8 just to be able to retrieve these files monthly.
Any suggestions as to how I can get them to open in Preview AGAIN, since it did work up until the other day? And I know on most other sites than my bank and this one biller, the pdf launches within Safari with the Preview "controls" where I can zoom/save/open, etc....
(And pdfs are set to launch in Preview already, so it's not the global setting).

Let me clarify --- when I click the link to view/open it launches a new window where the statement is generated as a pdf.
The problem now is that the file is not being generated so I get a blank window. So, I have to use Firefox to access these two sites where I utilize this function.
I was able to generate a pdf at my bank's site from within Safari as recently as the last cycle, so I know it DID work in the past. It's just that when I went to retrieve this month's, it had stopped altogether & the empty window popped up and you cannot print a blank window. Believe me, I have racked my brain wondering what could've happened within a short period to cause this without having to accept it might be the programmers modifying those sites....
Also, this site works fine -- so it is not corruption within Safari on this user account
http://www.irs.gov/pub/irs-pdf/fw4.pdf
there is just something funny about those two sites refusing to generate pdfs now and it's annoying

Adobe Reader XI vs. Acrobat Questions

Hello. I am currently using Adobe Reader XI, and I am not able to combine files into a separate combined file. I am also having trouble extracting pages as separate files. Als, I am having trouble printing to pdf. I had to install CutePDF writer.
These are all functions I used on a daily basis at my previous company, and I need to use them now. Any help would be greatly appreciated.

Estimator wrote:
These are all functions I used on a daily basis at my previous company, and I need to use them now.
This means that you probably had Acrobat installed. Or a subscription to the Adobe PDF Pack service.

Firefox / Acrobat Question

I have downloaded the latest version of the Adobe Reader , but for some reason in Firefox when I click on something that is linked to a Adobe file, I get a screen that asked if it wants me to open it in preview. It does not give me adobe as a choice.
Any way in Firefox to associate the pdf file with the reader for clicked links?

I don't think Rosetta settings are the issue.
...for some reason in Firefox when I click on something that is linked to a Adobe file, I get a screen that asked if it wants me to open it in preview. It does not give me adobe as a choice.
Do you have PDF files set to open in Acrobat Reader by default? If you're not sure, find a PDF file on your hard drive, click on the file once to highlight it, and Command-I to get info on the file.
In the Info window, in the "Open with" section, is Acrobat Reader already selected in the dropdown menu? If Preview is selected, then this is the problem. Choose Acrobat Reader in the menu and click "Change all" to make this change affect all PDF files from now on. Click "Continue" in the dialog that pops up to confirm the change.

Blue tint added from PS CS3 to Acrobat 8 Pro

Since I've upgraded to CS3, I've had this problem. Every document I design in Photoshop will look perfect but will add a blue tint to the canvas when converted into a PDF. It will do this whether the file is a PSD or JPG. It doesn't matter if it's text only or text and a photo. It only puts the blue tint on the actual PS canvas area, so if the canvas size is 5x7 and the document size I choose for the PDF is 8.5x11 then the blue tint is only on the 5x7, not the outer edges of the PDF - it is white.
I made a PDF in Microsoft Word, and it is perfect. I also created a doc in InDesign with text and image with no blue tint. I seem to think it's some new setting in PS that I'm not aware of. The working space is Adobe RGB 1998 (I also tried other settings including sRGB with no success) and the document profile matches as RGB 1998, so there are no conflicts.
Any ideas how to get rid of the blue tint?
Thanks for the help.
Anne

1 - make sure Acrobat is fully updated
Acrobat Updates Here - Updates are NOT cumulative, so install in number order
http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows
2 - try opening Acrobat and converting from there, not from Photoshop "linking to" Acrobat
3 - ask Acrobat questions in that forum http://www.adobeforums.com/webx/.ee6b2f2/

Problems converting Wrod doc (2007) to PDF with Adobe Acrobat 8.x

I have been trying to save a word document (2007) to PDF. If I open Acro
bat and try to do it there by selecting a file I get a message that says unexpected error - no details. If
i try from Word, the file appears to process but there is no document.
I see nothing on line that answers this question.
Thanks in advance

Hi there,
Sorry to hear you're having trouble. While I can't help with your Acrobat question (you're not in the Acrobat forum, but rather in the Acrobat.com forum), I can tell you that there are two online services that can do this conversion for you:
1. Acrobat.com (www.acrobat.com) is a service for creating and sharing files, as well as web conferencing;
2. Adobe CreatePDF (http://createpdf.acrobat.com) is a service solely for creating PDF files from existing documents.
I would recommend either of those services to you for creating PDF files from your existing Word documents, as well as from image files and other text files (for a full list of supported documents, please see http://createpdf.acrobat.com/faq.html).
For help solving the Acrobat problem, you'll probably want to re-post your question to the forum on the Acrobat User Community site: www.acrobatusers.com/forum
Best of luck!
Rebecca

Unable to make Acrobat 8 (Professional) comments permanent

I have made several comments on an Acrobat PDF. Now I would like tell Acrobat 8 to save the file including making all the comments permanent, i.e. showing no comments but with the comments as part of the original document. Is this possible? I'm running Acrobat Professional on a Macintosh.

This forum is about problems with the forum itself. For Acrobat questions check out this link. http://forums.adobe.com/community/acrobat

Acrobat and Web Proxy Servers

Hi
I'm not sure if this is a Livecycle question or an Acrobat Question.
We have a Livecycle form that calls a WebService - this works fine on the internet.
One of our customers has a Proxy server, which does a redirect to force their users to enter a Username + Password. Acrobat generates a "Network error" in this environment
Is there anyway Acrobat can mirror this for the WebService call?
My expectation is no - and that the url for the WebService needs to be added to a Proxy whitelist or similar
Thanks,

You are correct ....Acrobat will not know what to do with the authentication prompt from the proxy.
Paul

Where is the 'Search Acrobat Windows Forum' button?

I've largely dropped out of this forum since it changed format (no particular reason, I can see the improvements, but it just seemed to take a bit more time to review and do things), so maybe I'm being dense with my subject line? The first thing I usually want to do when I enter a forum is search for a topic that may answer my question already, but all I see are options to search Adobe globally (no thanks) or all forums (no, I'm in the Acrobat forum because I have an Acrobat question). Once I've returned a list that uselessly includes all forums I get a new Search bar and a dropdown list of Adobe applications, so then I can narrow it down, but I've already used my daily allocation of mouse clicks and am losing interest. Am I missing something?

Bon dias,
You are at "top" of Acrobat Windows Forum.
Enter a string in the Search field.
Click the button at the right.
Wait a moment.
Search returns are presented from all Forums.
Click "More options" (under Search for: <you query string>
Observe the "Where" List.
Select Acrobat Windows (nested under Acrobat) - this is the third line item from the top.
If desired - provide a "When" &/or a "Who" filter.
Click the Search button again.
Search Results are listed for your query string from the Acrobat Windows Forum.
Retain the list by opening a new Tab in your browser when viewing a result.
Review the Search Tips to learn more about what is available with this particular search engine.
While search engines share many features in common, often they do no process the feature exactly the same.
In sum - rather adequate search of specific forums is available.
We might natter about the user interface but for most queries, the forum search is adequate.
Be well...

Acrobat and Distiller; is Postscript Driver necessary?

Hi. I'm using Adobe Technical Communications Suite (TCS), which includes FrameMaker 8 and Acrobat 8 3D. This is a more general Acrobat question, which is why I'm not posting in the 3D forum.
Where I work, there are are some long-standing procedures for installing and using software. A lot of these procedures go back many years and are not always kept up to date, or are not always examined very closely.
The procedure for installing and using FrameMaker and Acrobat includes a step for installing the generic Postscript printer driver (winsteng.exe). Then, you set up the Postscript driver to use Acrobat Distiller as its PPD.
But here's the thing: I set up a new system with a fresh install of TCS and skipped the whole Postscript driver thing. Didn't bother with it at all. And when I test FrameMaker and Acrobat everything works fine. I "Save as PDF," have access to all the same Distiller configurations, and create a perfectly good PDF with all components, fonts, and colors intact.
That begs the question of WHAT IS THE POINT of installing the Postscript driver? (Especially if it just points back to Distiller as the PPD...)
Can I safely assume that this whole Postscript driver is a hold over from long ago, when perhaps it was necessary? Or is there something I'm not aware of; some flaw or risk of making PDFs without the Postscript driver?
BTW, it's a WinXP environment, and we ship both PDFs and printed docs to the customer. Docs are printed in-house. I will test a non-Postscript PDF with the in-house printer, but in the meantime, are there any Postscript whiz kids here who can enlighten me?
Thanks!

A few things are a bit unclear. Sorry for all the ">" stuff, but it's the best way to keep track:
>>The fonts are not Zipped. Helvetica seems to be installed normally in WINDOWS/FONTS
> How can you tell, given that, as I said, you can't check this with
Windows Explorer? And especially, given that it doesn't show up on a
search.
I'm not sure what you mean. When I look in the WINDOWS/FONTS folder, I see the Helvetica fonts, both the font names and the file names. I agree that the Fonts folder doesn't show you everything in the folder, but this isn't an issue of something NOT being there; with Helvetica it IS there. So what do you mean by "can't check this with Windows Explorer?" I'm looking right at it.
However, I said that Zapf Dingbats was NOT in the WINDOWS/FONTS folder, and I was wrong; it's not visible (due to the reasons you're talking about) but when I do a search on the font's file name, the file is located in the WINDOWS/FONTS folder. (I don't know why you say it doesn't show up on a search...)
So what we have is that Helvetica at least APPEARS to be correctly installed, and Zapf Dingbats appears to NOT be correctly installed (because if it was correctly installed, it would show up in Explorer... Or so I surmise.)
>> I don't know how to install them elsewhere.
> When you install a font, you have the choice to select "copy font" or not.
OK, after writing a long paragraph about how your answer doesn't address the question, I realized there's a big disconnect here, on my part. I've always interpreted "Copy Fonts to Fonts Folder" as meaning "copy the fonts from the source to the local machine, versus leaving them on the source, which could be a CD or network location." In other words, I thought it was about copying vs. not copying. I didn't realize it was referring to the specific LOCATION. Thanks Microsoft. Grrrr!
WAIT! After writing that, I deleted the Zapf Dingbat files from WINDOWS/FONTS with the intention of reinstalling them elsewhere. So I clicked "Install New Fonts," turned OFF "Copy Fonts to Fonts Folder," and clicked OK, expecting to be prompted for a location.
No. It started installing (where? who knows?) and then came back with the following error message from the Windows Fonts Folder: "The copyright holder of the "Zapf Dingbats" font will not allow their font to be converted to TrueType. Please contact the font vendor for more information."
Um. (a) So I still don't know how to install to a location other than WINDOWS/FONTS, and (b) what's all this "convert to TrueType" stuff? I never asked for that. I just want to install it as-is, as a Type 1!
> Right, now we seem to be on to something. This doesn't seem like
anything to do with whether it can find the font. Distiller does NOT
make decisions like this. It suggests something at a higher level has
made the substitution before writing the PostScript file.
But what? Any ideas? Anyone?
>>One possibility is that perhaps my fonts are not licensed or whatever.
> No, you'd get specific errors.
That's what I would expect. But keep in mind that I don't know the origin or history of these fonts. They're just being tossed around amongst the people I work with. I don't know if there are any kind of DRM issues or whatever.

Is it possible to get the update status of a PDF form through automation

Hi All,
I'm working on adding the ability to load PDF files in a panel control inside a Tab control. Each new load of a PDF file I add a new tabpage and load the file into the new tabpage. When closing one of the tabs I'd like to see if I could check to see if the PDF file has changed since it was loaded. Is this possible through automation? Thanks for any suggestions.

It's not really a Acrobat question.
Attached a vbs, which can handle it.
HTH, Reinhard
Set fso = CreateObject("Scripting.FileSystemObject")
Set f = fso.GetFile("my.pdf")
msgbox(f.DateLastModified)

How do i link the online form to my pdf created on my desk top ?

I have created a pdf file on my desktop comp using Adobe Acrobat Standard X 10.1.3 and have also created an on line contact form as a reply for the client.
The first pdf will be sent to the client and then i want the client to reply via this form or a form of sorts, how do i link the on line form into the first pdf ? Or place it into the first Pdf file ?
Your help would greatly be appreciated if at all possible.
Thank you.

Are you using Adobe FormsCentral for the contat form? Is this an Acrobat question or one regarding the Adobe FormsCentral online service?
Randy

Acrobat 9 questions

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