Acrobat Professional 6.0 and Windows XP Servicepack 3

Are there any known compatibility problems with Acrobat Professional 6.0 and Windows XP Service Pack 3?

It has worked fine on one of my machines with XP SP3. It has been that way for 2 or more years with no problems.

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Acrobat Professional 9.2 and Epson Artisan 810 All-in-One

Acrobat is unable to initiate a scan from my new Epson Artificat all in one. I previously had an HP 6300 series all in one and had no problems with this device. My O/S is Windows 7 Professional.
I am able to initiate a scan from Adobe Photoshop Elements 7.0 (along with other programs), so the problem is not with the device installation. I can also scan to a PDF from the device, or using the device's native scanning program, just not from inside of Acrobat.
When I try to scan, I get a message that Epson Scan cannot be started (from the Epson program, follow by an Acrobat message box saying that "Either the scanner driver is not installed, or thescanner is not connected". Both are wrong - drivers are installed, and the scanner is connected via Ethernet connection to my router.
I also clicked on Configure Presets and selected the scanner from the drop down list (it is the only choice). I got the same Epson error message, followed by an Adobe message box saying "Acrobat could not communicate to this device".
This is happening on my Gateway laptop. Strangely enough, I also installed the same Epson software to a desktop comouter (actually did this install first) which also has Acrobat, and it works fine in this computer.
Finally, I treied uninstalling and reinstalling Acrobot, but the problem persists. I have also tried uninstalling and reinstalling the all-in-one software and drivers, but to no avail.
Frankly, I am at a loss - I would think that it is an Acrobat problem, but it works with the same program on a different PC. For the same reason, it does not seem to be problem with the Epson driver or software.
Any suggestions will be appreciated.

The drivers were downloaded from the Epson web site this morning.
This would not be so frustrating if I did not have two machines running the same version of Acrobat Professional, with the same scanning drivers, and the same version of Windows. You'd think if it works in one setup, it should work in the other, but this does not seem to be the case.

Issue with Acrobat 10.1.2 and Windows 7 64-bit Preview Handler

Hi. I work in an enterprise environment that is currently migrating to 64-bit Windows 7. The only version of Acrobat we have approved for Windows 7 is 10.1.2. We're seeing an issue with this version that causes the preview handler to not work. The preview panel in Explorer is just white and will eventually give the error "Preview handler surrogate host has stopped working." I've tried to fix listed on http://www.pretentiousname.com/adobe_pdf_x64_fix/index.html but that registry key is already correct. Our current work around for these users to just install Reader X1 and make it the default PDF handler, but I would like to find a better solution. Is there a known issue with Acrobat 10.1.2 and 64-bit operating systems? Or is there a way to change just the default preview handler?

Most of the info on the web page you link to is 2-4 years old. I doubt it applies. Your workaround is actually the best solution: It's always preferred to use the latest PDF viewer. Reader and Acrobat can exist on the same machine.
Also, why 10.1.2? There have been 6 releases since then with documented security enhancements (meaning there are also published vulnerabilities which are patched), bug fixesm, and feature enhancments.
I'll ping some folks about the error you are getting. . .
hth,
Ben

I can't send email with Adobe acrobat 9.2.0 and Windows mail

Hi, I have the problem mentioned in the subjet: I can't send e-mail with pdf attached from Acrobat 9.2.0...when I click on the envelope acrobat tells me it can't estabilish a link to Windows Mail (latest version).
Any idea?
Thanks in advance.
Massimo.
Ps: I try to use the search funtion but without luck.

Andrea. Just fixed my issue.
This worked for me.
1. I deleted my iCloud account from Mail settings on my iPhone and iPad. Make sure to keep all information in your iPhone
2. I then went back to settings and chose iCloud instead of mail and logged in using my Apple id (.mac). It asks you to merge data (say yes)
3. I went back to Mail setting and then iCloud account. You will notice apple Id reverts back to (.mac) address but if you select Account <apple id> and look under advanced the email address under mail will be your new (.me) address.
Hope this helps. I've been trying for 5 days. Just make sure to add back iCloud through the iCloud settings and not through Mail settings.

Are Acrobat 7.0 Standard and Windows 8.1 compatible?

Trying to install Acrobat 7 from cd onto new pc windows 8.1
Gets to the point where it says installing acrobat but installation never progresses
Retired and only really need to use it occasionally now so don't want to buy newer version if can be avoided

In purchasing Win 8.1 (and probably a new computer), you have effectively made some of your software obsolete. If AA 7 installation is successful with Acrobat and Distiller, you will still have to create a work around as the Adobe PDF printer drive and AcroTray are neither compatible with Win 8.1. You might try to install it in XP compatibility mode. The drivers I mentioned will still probably fail.

Help with Acrobat Pro 8.2 and Windows 7 strange error.

When I print something to the PDF printer, the PDF file is created successfully but the job stays in the print queue and says "error printing" when I look at the document in the print queue window. I have tried to "repair" the installation and this did not work. Any thoughts? It's annoying that every time I create a PDF I have to open the print queue and cancel the job becasue it says error after the file was created ok

I just installed 8.0 in compatibility mode for XP SP3, and then each update one after another until I got it up to 8.2 - worked just fine. Except I still have the problem I originally posted about so if anyone has any suggestions, let me know.

Adobe Acrobat Professional 8.1.1 / Windows XP 64 Bit

Hello
In the Windows Explorer I get no preview (as you know from pictures). What do I wrong?
Kind regards,
Martin Schweizer

Hello Swanson
Thanks for your reply. I updated to 8.1.2 but did not find any hotfix for Acrobat under XP 64 Bit on support.microsoft.com. Please give me the right direction.
Kind regards,
Martin Schweizer

Acrobat Professional XI register product window

I have a user on our campus that after installing the Creative Cloud ENT, when opeing Acrobat Pro XI gets this register screen and won't go away. Just keeps returning and never opens Acrobat Pro XI. We have tried creating a new account and using the enterprise credentials with no success. Even tried clicking the skip button but just comes back. What do I need to do to get the product to register? Uninstall and reinstall is an option but a poor one.

http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
OR
Asked to sign in after paying may help
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
or
Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Does Adobe Acrobat Professional 8 works fine on Windows 2008 64-bit R2 server?

Hi,
Currently, we use Adobe Acrobat Professional 8.1 on Windows 2003 server. We mainly use the Distiller to convert PDF files.
If we migrate the 2003 server to Windows 2008 64-bit R2 server, does version 8.1 works fine?
If not, which version support Windows 2008 64-bit R2 server?
Appreciate to have a feedback.

As long as you are looking to use it for local use only, and not as part of the server, I suspect it does work. AA X is the first that was certified for operation on Server 2008, but still only for local use. Any server use is a violation of the license. If you have Server 2008, why not just try it -- but be sure to abide with the license. Be sure to install the updates with the 64-bit system.

I have two computers - iMac and PC. What is the EARLIEST version of Acrobat I can run on each system. I am running 10.9.2 on iMac and Windows 8 on PC. Thanks.

I have two computers - iMac and PC. What is the EARLIEST version of Acrobat I can run on each system. I am running 10.9.2 on iMac and Windows 8 on PC. Thanks.

Adobe currently supports Acrobat X and Acrobat XI for Mac and Windows platforms. More details about base system requirements can be found here: Tech specs | Adobe Acrobat XI Pro and the changes to these requirements with the product updates can be found here : Overview — Acrobat and Adobe Reader Release Notes. So the earliest version would be Acrobat X and the Latest would be Acrobat XI.
Please let us know if that answers your query.
-Shashi

Failed to upgrade acrobat professional 7.0 to 7.1.0

I found the problem while I install acrobat professional 7.0 on Windows 7( 64 bit version), Adobe PDF port & printer was not created. So I tried to upgrade my acrobat professional 7.0 to 7.1.0, but I met the same problem. - please refer to the image below - If any more information, please feel free to ask me.
Thanks,
Xelloss

please delete me from your mailing list. tks.
Date: Wed, 10 Feb 2010 11:14:25 -0700
From: [email protected]
To: [email protected]
Subject: Re: Acrobat Professional 7.0 not able to PDF documents
Yes! Thank you. I played around with it some and found that is the case, that I can PDF through the printer as well as bring the application up. I suppose it's just not install-able in full because it just cannot link up with Windows 7 in any capacity.
That's all the ability that I need at the present time. Nothing special, just whether it can or can't. Thanks!
>

Need help with reviewing in acrobat professional 8.0

Hi,
I need help with reviewing in adobe acrobat professional 8.0 for windows.
When I click in Edit->Preferences->Reviewing I choose Network folder and in browse button I select the network folder.
It´s ok, but when I restart the computer, the configuration of reviewing dissapear.
Any sugestion for solve this problem?

The closest I came was:
// Custom calculation script
(function () {
    // Get the field values, as strings
    var s1 = getField("Charged").valueAsString;
    var s2 = getField("Reduction").valueAsString;
    // Perform the calculation if both fields are not blank
    // and Charged is not zero
    if (s1 && s2 && +s1 !== 0) {
        event.value = 100 * (+s1 - +s2) / +s1;
    } else {
        event.value = "";
which I got from another thread. It works, but the result tends to have a - before the number. Also when I use the formatting in acrobat and select percentage the decimal placement gets confusing. I'm creating this form for a bunch of morons in my HR department so extraneous numbers makes them confused. I need the most simplified result possible.

Acrobat Professional 11 Installation

Looking for information on how to install Acrobat Professional 11 on a Windows 2008 R2 Terminal server which already has Acrobat Professional 8.1 and Acrobat Reader 9.1.2 installed ???

So you want to install multiple versions of Acrobat on Windows. You want to deal in software installation VooDoo, and the installation "Dark Arts"! Be warned doing something like this can backfire on you in terrible ways.
http://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/properties.html?highlight=rem ove_previous
Installation
10.0 & later
REMOVE_PREVIOUS
Specifies whether to removes an already installed product. The property can only uninstall a previous version of the product when that same product is being installed. For example, REMOVE_PREVIOUS=YES during an Acrobat install will only uninstall previous Acrobat versions. It will not affect any version of Reader that is present. This property can be used during both Acrobat and Reader installs. The default is YES.

Adobe Acrobat Professional 7.0

Per a service rep, as Adobe Acrobat 7.0 is no longer supported, I downloaded the current CS2 program for Adobe Acrobat Professional 7.0 and the correct serial number to use with this version.
I installed the program, but get the following error message:
Warning 20225: Adobe Acrobat 7.0 Setup was unable to create a new item: Adobe PDF Port_Printer. The Adobe Printer may be unavailable.
GetLastError: The operation completed successfully.
As being able to create pdf files from other programs is an important part for using Adobe Acrobat, is there a fix being developed for this?

Bill, I purchased a new computer last week running Windows 8. I strongly suspect this is the issue, but don’t want to spend $500 to purchase the latest version of Acrobat. I would look at other lost cost programs first.
Jim Guetschow
5715 Hwy 85 North, #1194
Crestview, FL 32536
(503) 784-9330

How many Licenses of Acrobat Professional do I need for Adobe LC PDF Generator

Hi,
At our customer site we have purchased 6 licenses of Adobe LiveCycle PDF Generator and have recieved a license file with the keys for Adobe LiveCycle PDF Generator and Adobe Acrobat Professional. We bought the license from a reseller of the product. We understand that the Adobe LiveCycle PDF Generator is a server based software and needs 1 license per CPU. Each of our server (Dev, Val & Prod) have 2 CPU's so we have sufficient licenses (6). We are under the impression that this would suffice. How ever we are not sure on how many licenses we need for Acrobat Professional.
Here is a brief description of the way we would use Adobe LiveCycle PDF Generator. We are deploying a PLM system and one of the requirement is to render Word documents to PDF so we are using PDF Generator for this capability. On our Adobe servers we will install Microsoft Word, Acrobat Professional V9 Extended and the Adobe Livecycle PDF Generator. We will have around 150 users for the PLM system being deployed. The PLM system is a Web based system which means the PLM application server will be running on a Solaris server in our case. As part of the workflows in the PLM system, at the end of the workflow process, the PLM server would trigger a request to the Adobe server to convert the word document to PDF. The Adobe server processess the request and returns the PDF file that gets generated.
Based on the above usage of the system how many licenses of Acrobat Professional do we need? We will be installing Acrobat only on the server where we install the Livecycle PDF Generator. We had a call with our purchasing person today and she cautioned us that for Adobe Acrobat Professional we might need 1 license per user of the PLM system. She has asked us to check this with the Vendor of the product. Somehow I don't think it makes sense to purchase so many Acrobat Professional licenses even though we install only once.
So can someone tell me How does the licensing for Adobe Livecycle PDF Generator work? How many Acrobat Professional licenses we actually need? Is it based on the number of users in the system that is triggering the request? Appreciate your response on this.
Regards,
Ragha

You really should talk to your Adobe Sales Rep about this. There are all kinds of special deals, licenses and such for customers using LiveCycle. (For instance the license for PDFG may include Acrobat licenses for certain uses).

Acrobat Professional 6.0 and Windows XP Servicepack 3

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