Acrobat quitting
I have a pdf from a client it is landscape. I send it to the
printer and the application quits, why?
Also when i look at the pdf in print preview the bottom half
gets cut off why?
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Similar Messages
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I have just updated Acrobat to version 10.1.13. I am using a MAC Running Yosemite. When I try to scan a document, after the printer scans Adobe Acrobat quits and I get an unexpected closure error. I am running Mac OS 10.10.1. This only started happening when I installed the update of Adobe Acrobat.
Hi MEW1,
Is the printer connected wirelessly or wired?
Go to Preferences and under categories go to > Convert to Pdf then select the Image Capture and then hit ok button.
Close Acrobat and then relaunch it and see if it helps you while you do scanning.
Regards,
Rave -
I just purchased the Acrobat XI Pro Subscription online. After downloading the software and receiving the message that the installation was complete I tried to open the software to no avail. It starts to open with a "please wait while we launch Acrobat..." screen, then I get an error message "Acrobat Quit Unexpectedly" with options to Ignor, Report, or Reopen. I've sent the report, but no matter how many times I try the 'Reopen' or 'Ignore' options the software will not open. I'm running a MacBook Pro with Mac OS X version 10.7.5.
Any suggestions on how to get the software to work. I've tried uninstalling and reinstalling to no avail.
Any help would be appreciated.Hi Ron,
Please try the steps below and let me know if it worked for you.
Delete all the files from following folders:
[Home]/Library/Application Support/Adobe/SLStore
[Home]/Library/Application Support/Adobe/SLCache
And, delete all files from following folder except cache.db
[Home]/Library/Application Support/Adobe/AdobePCD
Then launch Acrobat and try to activate and check.
Regards,
Rave -
On a wide variety of documents, Acrobat displays the spinning pinwheel for several seconds, then finally says:
"Acrobat quit unexpectedly"
Process: AdobeAcrobat [2162]
Path: /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 11.0.06 (11.0.06)
Code Type: X86 (Native)
Parent Process: launchd [277]
Responsible: AdobeAcrobat [2162]
User ID: 501
Date/Time: 2014-03-06 12:28:03.152 -0500
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: AAB58B09-1B25-3548-76B5-BBAE81D6BEA5
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7831ec
VM Regions Near 0xbf7831ec:
Stack 00000000b0d47000-00000000b0e48000 [ 1028K] rw-/rwx SM=COW
--> Stack 00000000bbf84000-00000000bf784000 [ 56.0M] ---/rwx SM=NUL
Stack 00000000bf784000-00000000bff84000 [ 8192K] rw-/rwx SM=COW
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
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8 libdispatch.dylib 0x98b9b396 _dispatch_client_callout + 50
9 libdispatch.dylib 0x98b9d457 _dispatch_root_queue_drain + 257
10 libdispatch.dylib 0x98b9e722 _dispatch_worker_thread2 + 39
11 libsystem_pthread.dylib 0x968c7dab _pthread_wqthread + 336
12 libsystem_pthread.dylib 0x968cbcce start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9ae0e7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x968c8d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x968cabd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9a4f9682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9a4f98a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9a4c5cf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x021ca4dc 0x21c8000 + 9436
7 com.adobe.ACE 0x021ca441 0x21c8000 + 9281
8 com.apple.CoreServices.CarbonCore 0x9a4c62ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x968c65fb _pthread_body + 144
10 libsystem_pthread.dylib 0x968c6485 _pthread_start + 130
11 libsystem_pthread.dylib 0x968cbcf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x9ae0e7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x968c8d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x968cabd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9a4f9682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9a4f98a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9a4c5cf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x021ca4dc 0x21c8000 + 9436
7 com.adobe.ACE 0x021ca441 0x21c8000 + 9281
8 com.apple.CoreServices.CarbonCore 0x9a4c62ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x968c65fb _pthread_body + 144
10 libsystem_pthread.dylib 0x968c6485 _pthread_start + 130
11 libsystem_pthread.dylib 0x968cbcf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x9ae0e7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x968c8d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x968cabd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9a4f9682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9a4f98a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9a4c5cf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x021ca4dc 0x21c8000 + 9436
7 com.adobe.ACE 0x021ca441 0x21c8000 + 9281
8 com.apple.CoreServices.CarbonCore 0x9a4c62ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x968c65fb _pthread_body + 144
10 libsystem_pthread.dylib 0x968c6485 _pthread_start + 130
11 libsystem_pthread.dylib 0x968cbcf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x9ae0e7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x968c8d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x968cabd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9a4f9682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9a4f98a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9a4c5cf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x021ca4dc 0x21c8000 + 9436
7 com.adobe.ACE 0x021ca441 0x21c8000 + 9281
8 com.apple.CoreServices.CarbonCore 0x9a4c62ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x968c65fb _pthread_body + 144
10 libsystem_pthread.dylib 0x968c6485 _pthread_start + 130
11 libsystem_pthread.dylib 0x968cbcf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x9ae0e7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x968c8d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x968cabd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9a4f9682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9a4f98a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9a4c5cf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x021ca4dc 0x21c8000 + 9436
7 com.adobe.ACE 0x021ca441 0x21c8000 + 9281
8 com.apple.CoreServices.CarbonCore 0x9a4c62ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x968c65fb _pthread_body + 144
10 libsystem_pthread.dylib 0x968c6485 _pthread_start + 130
11 libsystem_pthread.dylib 0x968cbcf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9ae0e7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x968c8d1d _pthread_cond_wait + 728Okay, the "fix" I described previously was bogus. I kept having crashes, but finally figured out why.
Steps to reproduce:
1. Open a PDF with Acrobat Pro 11.0.6
2. Press ⌘-F to search for a string.
3. Enter the string and press <return>.
4. Click in the document window. (The "Find" panel will stay around. Mine is in the upper-right corner.)
5. Press <left-arrow> or <right-arrow>.
6. Watch the spinning pinwheel and wait for the crash.
Work-around:
1. After step 3 above, press <escape> to dismiss that "Find" panel. -
Acrobat quits unexpectedly/Distiller unable to install/Patch outside range?
What the????
I uninstalled CS2, uninstalled Acrobat Pro...then reinstalled it....
When I try to launch Acrobat Pro 7.0 I get the warning:
The application Acrobat quit unexpectedly
When I try to launch Acrobat Distiller:
Error- Adobe Acrobat Distiller was unable to install and must quit
I downloaded the Acrobat 7.0 Pro Patch, client version 7.0.2:
The selected applications version is outside the range that can be updated with this installer.
HELP ME PLEASE!A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
Help! How to fix "Acrobat quit unexpectedly (error code: 0x00000004)"?
Help! How to fix "Acrobat quit unexpectedly (error code: 0x00000004)"?
Customer service ask me uninstall - restart PC - CC cleaner tool - restart PC again - reinstall, but still useless.
Who also facing this problem?I already check the permission, but still can't run.
-
Acrobat quits during saving and then the file and comments are lost
I'm working in acrobat pro x on a 300page pdf. I am commenting on pages throughout the pdf using stickies. I try to save the file. half way through the save process acrobat unexpectedly quits. when i reopen it says it has recovered the lost file - i click on it and am told that the file cannot be opened and it is lost. This happend yesterday also so about 4 hours work down the drain! is there any way around this? thanks for any suggestions. If I can't comment safely on the pdf then the wrole reviewing/commenting process becomes unusable...
As you have seen, documents with high page counts and large file sizes can become unstable. Adding several hundred comments to such a document further contributes to the problem. It's a great feature that everyone loves, but it's not omnipotent, as you have seen! To avoid this, I always recommend regular exporting of comments to an .fdf file, and always PRIOR to regular saves. That way, if your files does crash for some reason, the comments can easily be re-imported. It's also advisable to have a backup, pre-annotation version of your document, as a matter of course.
Other issues to be aware of are file size, CPU usage and, most importantly, available memory. These are usually the culprits in situations like the one you described, although they provide no advance warning. In fact, the warning is usually when the file becomes unstable and behaves exactly as you described. Although your machine may meet the minimum systems requirements to run Acrobat X, when you get into this type of workflow, there is much more at play than most users initially realize. I wish there was better information available to warn users in advance about these these situations, but I did address these issues extensively in my book, "The PDF Litigation Guide."
Hope that helps!
Jason Covey
PDF Litigation Solutions, LLC
www.pdflitigationguide.com -
Acrobat quit few seconds after start
After I starded Acrobat professional running on a Mac G5 with OSX 10.4, it quits after few seconds.
Here there is the acrobat.crash.log text.
Thanks for the help.
Host Name: power-mac-g5-di-g5
Date/Time: 2008-05-13 13:55:23.922 +0200
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Acrobat
Path: /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/MacOS/Acrobat
Parent: WindowServer [57]
Version: 8.0.0 (8.0.0)
PID: 304
Thread: 0
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000004
Thread 0 Crashed:
0 libobjc.A.dylib 0x90a410f0 objc_msgSend + 16
1 com.adobe.Acrobat.framework 0x840b7fd0 RunAcrobat + 1215452
2 com.adobe.Acrobat.framework 0x840b7f4c RunAcrobat + 1215320
3 com.adobe.Acrobat.framework 0x84454d64 CopiesPagesPDE_Open + 2694748
4 com.adobe.Acrobat.framework 0x83f9b3d8 RunAcrobat + 49124
5 com.adobe.Acrobat.framework 0x84454eb8 CopiesPagesPDE_Open + 2695088
6 com.adobe.Acrobat.framework 0x841919cc AcroBundleThreadQuitProc + 3772
7 com.adobe.Acrobat.framework 0x83f91478 RunAcrobat + 8324
8 com.adobe.Acrobat.framework 0x841935e4 AcroBundleThreadQuitProc + 10964
9 com.apple.Foundation 0x92bf3a5c _nsnote_callback + 180
10 com.apple.CoreFoundation 0x90805eac __CFXNotificationPost + 368
11 com.apple.CoreFoundation 0x907fdf0c _CFXNotificationPostNotification + 684
12 com.apple.Foundation 0x92bdde64 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
13 com.apple.AppKit 0x93792d28 -[NSApplication _postDidFinishNotification] + 112
14 com.apple.AppKit 0x93792c14 -[NSApplication _sendFinishLaunchingNotification] + 92
15 com.apple.AppKit 0x939c5b6c -[NSApplication(NSAppleEventHandling) _handleAEOpenDocuments:] + 104
16 com.apple.AppKit 0x937923d0 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 296
17 com.apple.Foundation 0x92bf4a68 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 380
18 com.apple.Foundation 0x92bf48c8 _NSAppleEventManagerGenericHandler + 92
19 com.apple.AE 0x91500960 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 208
20 com.apple.AE 0x915007fc dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
21 com.apple.AE 0x91500654 aeProcessAppleEvent + 284
22 com.apple.HIToolbox 0x932ae2e0 AEProcessAppleEvent + 60
23 com.apple.AppKit 0x93790a4c _DPSNextEvent + 856
24 com.apple.AppKit 0x93790538 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
25 com.apple.AppKit 0x9378ca7c -[NSApplication run] + 472
26 com.adobe.Acrobat.framework 0x83f9005c RunAcrobat + 3176
27 com.adobe.Acrobat.framework 0x83f8f4e4 RunAcrobat + 240
28 com.adobe.Acrobat.Pro 0x00003b2c start + 5956
29 com.adobe.Acrobat.Pro 0x0000257c start + 404
30 com.adobe.Acrobat.Pro 0x00002424 start + 60
Thread 1:
0 libSystem.B.dylib 0x9002c3c8 semaphore_wait_signal_trap + 8
1 libSystem.B.dylib 0x90030eac pthread_cond_wait + 480
2 ...ple.CoreServices.CarbonCore 0x90c044b0 MPWaitOnSemaphore + 184
3 AdobeACE 0x8fc39aa8 ACEInitialize + 6336
4 AdobeACE 0x8fc3978c ACEInitialize + 5540
5 ...ple.CoreServices.CarbonCore 0x90bc6794 PrivateMPEntryPoint + 76
6 libSystem.B.dylib 0x9002bd08 _pthread_body + 96
Thread 2:
0 libSystem.B.dylib 0x9000b348 mach_msg_trap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907de998 __CFRunLoopRun + 832
3 com.appI tried different suggestions from the Internet, but nothing worked. The following haiku came to mind:
Errors have occurred.
We won't tell you where or why.
Lazy programmers.
I finally completely wiped out entire Acrobat family from my computer - uninstalled it, then manually removed all Acrobat-related folders and registry entries I could find, and re-installed Acrobat Pro from scratch. That did it. -
Hi,
Can anybody advise how I can make my Adobe Pro work? Now it it gives me a note "Adobe quit unexpectedly" each time I launch it. I have it on iMac. The trial version worked no problem, glitches started after I bought a monthly subscription.
Thank you in advance.If you are on Windows, I would go to Control Panel>Programs & Features and do a repair.
-
CS6 - Acrobat quits working. Even after uninstall, unable to reinstall.
I've been through this process a couple of times, but now Adobe won't help fix it. I have CS6 Design and Web Premium. Randomly anything associated with Acrobat X won't work/do anything. It almost pretends to open for a second, but then nothing happens. In the past I've had to reinstall, but now that isn't working either. Below is the error log from the installation. Why does this keep happening? How do I get it up and running again?
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... WARNING: DW065, DW066 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 2 warning(s)
WARNING: DW065: Display requirements not met for {402F6F2E-5683-491C-977D-0CA599A07CAF} CS6 Design and Web Premium 6.0.0.0
WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1310.Error writing to file: C:\Config.Msi\PF31AD.tmp. Verify that you have access to that directory.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1310.Error writing to file: C:\Config.Msi\PF31AD.tmp. Verify that you have access to that directory.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
System RequirementsErrors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5
-
The application acrobat quits Unexpectedly
error listed below
Date/Time: 2007-05-17 16:11:25.885 +0100
OS Version: 10.4.9 (Build 8P135)
Report Version: 4
Command: Acrobat
Path: /Applications/Adobe Acrobat 7.0 Professional/Adobe Acrobat 7.0 Professional.app/Contents/MacOS/Acrobat
Parent: WindowServer [53]
Version: 7.0.0 (7.0.0)
PID: 874
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000001
Thread 0 Crashed:
0 MSL 0x188edf98 __unexpected + 4508
1 MSL 0x188ecc04 __throw + 768
2 MSL 0x188ec628 throwvec(char*, void*, void*) + 372
3 MSL 0x188ec9b8 __throw + 180
4 Acrobat 0x2500e19c RunAcrobat + 12752
5 Acrobat 0x2500e048 RunAcrobat + 12412
6 Acrobat 0x2500dfb0 RunAcrobat + 12260
7 Acrobat 0x2500d790 RunAcrobat + 10180
8 Acrobat 0x2500d214 RunAcrobat + 8776
9 Acrobat 0x2500cf1c RunAcrobat + 8016
10 Acrobat 0x2500bd64 RunAcrobat + 3480
11 Acrobat 0x2500b0c0 RunAcrobat + 244
12 com.adobe.Acrobat.Pro 0x00001f04 0x1000 + 3844
13 com.adobe.Acrobat.Pro 0x00001e44 0x1000 + 3652
14 com.adobe.Acrobat.Pro 0x00001cb8 0x1000 + 3256
Thread 0 crashed with PPC Thread State 64:
srr0: 0x00000000188edf98 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
cr: 0x24000442 xer: 0x0000000000000007 lr: 0x00000000188edf90 ctr: 0x0000000000000000
r0: 0x00000000188edf90 r1: 0x00000000bffff0f0 r2: 0x0000000000000000 r3: 0x000000000000205c
r4: 0x0000000000002050 r5: 0x0000000000000010 r6: 0x0000000000000000 r7: 0x000000000000205c
r8: 0x0000000000000044 r9: 0x0000000000000010 r10: 0x000000005e5e4b48 r11: 0x0000000000000808
r12: 0x0000000000000808 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000025d56d4c
r16: 0x0000000000000001 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x0000000000000000 r21: 0x0000000000000000 r22: 0x000000002500d1d0 r23: 0x00000000bffffb1c
r24: 0x00000000bffffc94 r25: 0x0000000000320870 r26: 0x0000000000000000 r27: 0x000000002500e0ac
r28: 0x0000000000000002 r29: 0x00000000188edf28 r30: 0x00000000bffffbe0 r31: 0x00000000bffff190
Binary Images Description:
0x1000 - 0x1fff com.adobe.Acrobat.Pro 7.0.0 /Applications/Adobe Acrobat 7.0 Professional/Adobe Acrobat 7.0 Professional.app/Contents/MacOS/Acrobat
0x182cb000 - 0x1835efff AdobeJP2K /Applications/Adobe Acrobat 7.0 Professional/Adobe Acrobat 7.0 Professional.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x183ce000 - 0x18474fff AdobePDFPort_HFT /Applications/Adobe Acrobat 7.0 Professional/Adobe Acrobat 7.0 Professional.app/Contents/Frameworks/AdobePDFPortHFT.framework/Versions/A/AdobePDFPortHFT
0x185d6000 - 0x185fafff AdobeAXE8SharedExpat /Applications/Adobe Acrobat 7.0 Professional/Adobe Acrobat 7.0 Professional.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/ AdobeAXE8SharedExpat
0x18631000 - 0x18656fff AdobeAXE16SharedExpat /Applications/Adobe Acrobat 7.0 Professional/Adobe Acrobat 7.0 Professional.app/Contents/Frameworks/AdobeAXE16SharedExpat.framework/Versions/A /AdobeAXE16SharedExpat
0x1868d000 - 0x186e2fff AdobeXMP /Applications/Adobe Acrobat 7.0 Professional/Adobe Acrobat 7.0 Professional.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x188eb000 - 0x18928fff MSL /Applications/Adobe Acrobat 7.0 Professional/Adobe Acrobat 7.0 Professional.app/Contents/Frameworks/MSL.framework/Versions/A/MSL
0x25000000 - 0x25b3dfff Acrobat /Applications/Adobe Acrobat 7.0 Professional/Adobe Acrobat 7.0 Professional.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x271bd000 - 0x27265fff AdobeACE /Applications/Adobe Acrobat 7.0 Professional/Adobe Acrobat 7.0 Professional.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x27318000 - 0x276d7fff AdobeAGM /Applications/Adobe Acrobat 7.0 Professional/Adobe Acrobat 7.0 Professional.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x27b6b000 - 0x27ba6fff AdobeARE /Applications/Adobe Acrobat 7.0 Professional/Adobe Acrobat 7.0 Professional.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x27bf0000 - 0x27c17fff AdobeBIB /Applications/Adobe Acrobat 7.0 Professional/Adobe Acrobat 7.0 Professional.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x27c55000 - 0x27c7efff AdobeBIBUtils /Applications/Adobe Acrobat 7.0 Professional/Adobe Acrobat 7.0 Professional.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBI BUtils
0x27cc6000 - 0x27eebfff AdobeCoolType /Applications/Adobe Acrobat 7.0 Professional/Adobe Acrobat 7.0 Professional.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCo olType
0x8fe00000 - 0x8fe52fff dyld 46.12 /usr/lib/dyld
0x90000000 - 0x901bdfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90215000 - 0x9021afff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021c000 - 0x90269fff com.apple.CoreText 1.0.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90294000 - 0x90345fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90374000 - 0x9072ffff com.apple.CoreGraphics 1.258.61 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907bc000 - 0x90895fff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908de000 - 0x908defff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908e0000 - 0x909e2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3c000 - 0x90ac0fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aea000 - 0x90b5cfff IOKit /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b72000 - 0x90b84fff libauto.dylib /usr/lib/libauto.dylib
0x90b8b000 - 0x90e62fff com.apple.CoreServices.CarbonCore 681.10 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec8000 - 0x90f48fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f92000 - 0x90fd3fff com.apple.CFNetwork 129.20 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe8000 - 0x91000fff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x91010000 - 0x91091fff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d7000 - 0x91100fff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91111000 - 0x9111ffff libz.1.dylib /usr/lib/libz.1.dylib
0x91122000 - 0x912ddfff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913dc000 - 0x913e5fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913ec000 - 0x913f4fff libbsm.dylib /usr/lib/libbsm.dylib
0x913f8000 - 0x91420fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91433000 - 0x9143efff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91443000 - 0x914befff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914fb000 - 0x914fbfff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914fd000 - 0x91535fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x91550000 - 0x91622fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91675000 - 0x91706fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9174d000 - 0x91804fff com.apple.QD 3.10.24 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x91841000 - 0x9189ffff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918ce000 - 0x918effff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91903000 - 0x91928fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x9193b000 - 0x9197dfff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x91999000 - 0x919adfff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919bb000 - 0x91a01fff com.apple.ImageIO.framework 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a18000 - 0x91adffff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2d000 - 0x91b42fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b47000 - 0x91b65fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b6b000 - 0x91c22fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c71000 - 0x91c75fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c77000 - 0x91cdffff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91ce4000 - 0x91d21fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91d28000 - 0x91d41fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d46000 - 0x91d49fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91d4b000 - 0x91e29fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91e49000 - 0x91e49fff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e4b000 - 0x91f30fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91f38000 - 0x91f57fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91fc3000 - 0x92031fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x9203c000 - 0x920d1fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x920eb000 - 0x92673fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926a6000 - 0x929d1fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92a01000 - 0x92aeffff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92af2000 - 0x92b7afff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bbb000 - 0x92de6fff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f13000 - 0x92f31fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f3c000 - 0x92f96fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fb4000 - 0x92fb4fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fb6000 - 0x92fcafff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92fe2000 - 0x92ff2fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92ffe000 - 0x93013fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x93025000 - 0x930acfff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930c0000 - 0x930cbfff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930d5000 - 0x93102fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9311c000 - 0x9312bfff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x93137000 - 0x9319dfff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931ce000 - 0x9321dfff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9324b000 - 0x93268fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9327a000 - 0x93287fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x93290000 - 0x9359efff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x936ee000 - 0x936fafff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93775000 - 0x93da8fff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94135000 - 0x941a7fff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941e0000 - 0x942a4fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x942f6000 - 0x942f6fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x942f8000 - 0x944b8fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94502000 - 0x9453ffff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94547000 - 0x94597fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945a0000 - 0x945b4fff com.apple.CoreVideo 1.4 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9475d000 - 0x9476cfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
Model: PowerMac3,6, BootROM 4.4.6f2, 2 processors, PowerPC G4 (2.1), 867 MHz, 1.5 GB
Graphics: NVIDIA GeForce4 MX, GeForce4 MX, AGP, 32 MB
Memory Module: DIMM0/J21, 512 MB, DDR SDRAM, PC2600U-25330
Memory Module: DIMM1/J22, 512 MB, DDR SDRAM, PC2600U-25330
Memory Module: DIMM2/J23, 512 MB, DDR SDRAM, PC2100U-25330
Modem: Dash2, Euro, V.92, 1.0F, APPLE VERSION 2.6.6
Network Service: Built-in Ethernet, Ethernet, en0
Parallel ATA Device: PHILIPS CDD5101
Parallel ATA Device: ST380011A, 74.53 GB
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Primax Electronics, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mADelete all Adobe-associated preferences, restart, relaunch, and see if that fixes things. If not, delete the preferences, uninstall Acrobat, and reinstall.
-
Installed 10.6.3 and now Acrobat Quits Unexpectedly! Please help!
Hello,
Adobe acrobat has been working ever since until I upgraded to 10.6.3 today.
This is what is says. Please help soon because I have alot of HW to do!
Process: AdobeAcrobat [658]
Path: /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 9.0.0 (9.0.0)
Code Type: X86 (Native)
Parent Process: launchd [271]
Date/Time: 2010-03-29 13:12:24.710 -0700
OS Version: Mac OS X 10.6.3 (10D573)
Report Version: 6
Interval Since Last Report: 10139 sec
Crashes Since Last Report: 6
Per-App Interval Since Last Report: 6 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 6BA86644-F7F7-43B8-942D-F2E0132A1DC6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000018
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 AdobeACE 0x7fc1f8cc ACEPooled::IncrementReferenceCount() + 6
1 AdobeACE 0x7fc202fc ACEString::Clone() + 18
2 AdobeACE 0x7fc689da BuildCacheIncrScanner(void*, t_ACEFileSpec const&, icDateTimeNumber const&, bool, bool) + 296
3 AdobeACE 0x7fc657d6 ScanOneProfileDirectory(void ()(void, t_ACEFileSpec const&, icDateTimeNumber const&, bool, bool), void*, ACEDirList&, t_ACEFileSpec&, bool, bool, bool) + 476
4 AdobeACE 0x7fc66f68 ScanProfiles(ACEGlobals*, void ()(void, t_ACEFileSpec const&, icDateTimeNumber const&, bool, bool), void*) + 838
5 AdobeACE 0x7fc691c4 ACEDatabase::AppendDiskProfiles(unsigned int (*)(unsigned int, unsigned int, void*), void*) + 880
6 AdobeACE 0x7fc69409 ACEDatabase::BuildProfileCache(unsigned int (*)(unsigned int, unsigned int, void*), void*) + 121
7 AdobeACE 0x7fc6970b ACEDatabase::Make(ACEGlobals*, unsigned int (*)(unsigned int, unsigned int, void*), void*) + 95
8 AdobeACE 0x7fc733fe ACEGlobals::ProfileDatabase() + 50
9 AdobeACE 0x7fc64e67 ACE_ProfileFromDescription + 55
10 AdobeACE 0x7fc1e678 ACE_MakeBufferProfile + 174
11 AdobeACE 0x7fc1e572 ACE_MakeBufferProfileProc2MakeBufferProfile + 48
12 com.adobe.Acrobat.framework 0x80a248d3 0x7feb8000 + 11978963
13 com.adobe.Acrobat.framework 0x7fefd149 RunAcrobat + 273359
14 com.adobe.Acrobat.framework 0x7febfdac RunAcrobat + 22578
15 com.adobe.Acrobat.framework 0x7febd5e0 RunAcrobat + 12390
16 com.adobe.Acrobat.framework 0x7febc624 RunAcrobat + 8362
17 com.adobe.Acrobat.framework 0x800f7f3d AcroBundleThreadQuitProc + 9767
18 com.apple.Foundation 0x985d6274 nsnotecallback + 345
19 com.apple.CoreFoundation 0x902d83f9 __CFXNotificationPost + 905
20 com.apple.CoreFoundation 0x902d7e2a _CFXNotificationPostNotification + 186
21 com.apple.Foundation 0x985cb098 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
22 com.apple.Foundation 0x985d8475 -[NSNotificationCenter postNotificationName:object:] + 56
23 com.apple.AppKit 0x93dcddba -[NSApplication _postDidFinishNotification] + 125
24 com.apple.AppKit 0x93dcdcca -[NSApplication _sendFinishLaunchingNotification] + 74
25 com.apple.AppKit 0x93fe73c9 -[NSApplication(NSAppleEventHandling) _handleAEOpenDocumentsForURLs:] + 975
26 com.apple.AppKit 0x93f24a2c -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 236
27 com.apple.Foundation 0x9860b408 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 511
28 com.apple.Foundation 0x9860b1cc _NSAppleEventManagerGenericHandler + 228
29 com.apple.AE 0x90c5bf58 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 166
30 com.apple.AE 0x90c5be57 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 43
31 com.apple.AE 0x90c5bd61 aeProcessAppleEvent + 197
32 com.apple.HIToolbox 0x94e2d487 AEProcessAppleEvent + 50
33 com.apple.AppKit 0x93d9e372 _DPSNextEvent + 1420
34 com.apple.AppKit 0x93d9d976 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
35 com.apple.AppKit 0x93d5fbef -[NSApplication run] + 821
36 com.adobe.Acrobat.framework 0x7febb18c RunAcrobat + 3090
37 com.adobe.Acrobat.framework 0x7feba6b8 RunAcrobat + 318
38 com.adobe.Acrobat.Pro 0x00002e8b start + 2371
39 com.adobe.Acrobat.Pro 0x0000264a start + 258
40 com.adobe.Acrobat.Pro 0x00002571 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x900eab42 kevent + 10
1 libSystem.B.dylib 0x900eb25c dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x900ea719 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x900ea4be dispatch_workerthread2 + 240
4 libSystem.B.dylib 0x900e9f41 pthreadwqthread + 390
5 libSystem.B.dylib 0x900e9d86 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x900e9bd2 _workqkernreturn + 10
1 libSystem.B.dylib 0x900ea168 pthreadwqthread + 941
2 libSystem.B.dylib 0x900e9d86 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x900f2262 _semwaitsignal + 10
1 libSystem.B.dylib 0x900f1f1e pthread_condwait + 1191
2 libSystem.B.dylib 0x900f3bb8 pthreadcondwait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9553baee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9552743d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x95522e0f MPWaitOnQueue + 250
6 AdobeACE 0x7fc1dd8d ACEMPThread::Task() + 133
7 AdobeACE 0x7fc1dd01 TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x95506eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x900f1a19 pthreadstart + 345
10 libSystem.B.dylib 0x900f189e thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x900c4342 semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x900f1eb8 pthread_condwait + 1089
2 libSystem.B.dylib 0x9013a42f pthreadcondwait + 48
3 AdobeAGM 0x7e574984 pthreadcondition_base::Wait(pthread_scoped_lockbase&) + 26
4 AdobeAGM 0x7e5748b5 AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e963fc4 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e96524f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e57476d thread_proxy + 45
8 libSystem.B.dylib 0x900f1a19 pthreadstart + 345
9 libSystem.B.dylib 0x900f189e thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x7fc688c3 ecx: 0x00000083 edx: 0x010bbe08
edi: 0x010bc1e0 esi: 0x00000000 ebp: 0xbfff7e48 esp: 0xbfff7e48
ss: 0x0000001f efl: 0x00010286 eip: 0x7fc1f8cc cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000018
Binary Images:
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0x7d848000 - 0x7dad1ff7 +AdobeCoolType ??? (???) <2A755FAF-87CF-4011-A219-0188280FBD2C> /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x7e4bb000 - 0x7e4d5fff +AdobeBIB ??? (???) <90688814-B575-4CC9-BCF7-870656209D54> /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x7e56c000 - 0x7ea7ffcf +AdobeAGM ??? (???) <E3F4E7B8-0ADC-4700-BCAC-2D9735DFC433> /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x7fc1b000 - 0x7fd29fe7 +AdobeACE ??? (???) <03B5B792-EB78-489B-8356-F305C3B2F02B> /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x7feb8000 - 0x81159fcc +com.adobe.Acrobat.framework 9.0.0 (9.0.0) <F4238975-A29E-4A23-924F-992EC50928B7> /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Acrobat
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <211AF0DD-42D9-79C8-BB6A-1F4BEEF4B4AB> /usr/lib/dyld
0x90007000 - 0x90007ff7 com.apple.vecLib 3.6 (vecLib 3.6) <7362077A-890F-3AEF-A8AB-22247B10E106> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x900c3000 - 0x90268feb libSystem.B.dylib 125.0.1 (compatibility 1.0.0) <06A5336A-A6F6-4E62-F55F-4909A64631C2> /usr/lib/libSystem.B.dylib
0x9027d000 - 0x903f6ffb com.apple.CoreFoundation 6.6.1 (550.19) <1E97FB1E-9E42-B8EB-E463-5C75315FDA31> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9042a000 - 0x904d7fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <DF8E4CFA-3719-3415-0BF1-E8C5E561C3B1> /usr/lib/libobjc.A.dylib
0x904d8000 - 0x90588ff3 com.apple.ColorSync 4.6.3 (4.6.3) <68B6A1B9-86CF-0C5A-7D63-56ED4BB2EB5B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x90589000 - 0x905d9ff7 com.apple.framework.familycontrols 2.0.1 (2010) <50E74916-19A5-F2FC-AB57-76F2C8DDF0A7> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x905da000 - 0x905eeffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x906e9000 - 0x9072cff7 com.apple.NavigationServices 3.5.4 (182) <753B8906-06C0-3AE0-3D6A-8FF5AC18ED12> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x90798000 - 0x907bafef com.apple.DirectoryService.Framework 3.6 (621.3) <05FFDBDB-F16B-8AC0-DB42-986965FCBD95> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x90812000 - 0x90892feb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x90abf000 - 0x90acdff7 com.apple.opengl 1.6.7 (1.6.7) <3C529790-DEE9-AC27-A879-806E4C23323C> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x90ace000 - 0x90ad1fe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x90ad2000 - 0x90ad8fff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x90ad9000 - 0x90b76fe3 com.apple.LaunchServices 362.1 (362.1) <885D8567-9E40-0105-20BC-42C7FF657583> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x90c56000 - 0x90c57ff7 com.apple.audio.units.AudioUnit 1.6.3 (1.6.3) <959DFFAE-A06B-7FF6-B713-B2076893EBBD> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x90c58000 - 0x90c8bff7 com.apple.AE 496.4 (496.4) <7F34EC47-8429-3077-8158-54F5EA908C66> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x90c8c000 - 0x90cb0ff7 libJPEG.dylib ??? (???) <EDA86712-F49C-760C-BE55-9B899A4A5D1B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x90d48000 - 0x90d85ff7 com.apple.SystemConfiguration 1.10.2 (1.10.2) <830FED9E-3E24-004C-35D5-2C1273F79734> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x90d86000 - 0x90dccff7 libauto.dylib ??? (???) <85670A64-3B67-8162-D441-D8E0BE15CA94> /usr/lib/libauto.dylib
0x90dcd000 - 0x90e5ffe3 com.apple.print.framework.PrintCore 6.2 (312.5) <7729B4D7-D661-D669-FA7E-510F93F685A6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
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0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <06A5336A-A6F6-4E62-F55F-4909A64631C2> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 4 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.27)
Bluetooth: Version 2.3.1f4, 2 service, 2 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS725050A9A364, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: Photosmart C4400 series, 0x03f0 (Hewlett Packard), 0x6c11, 0x24100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000Had the same exact problem. Just got off the phone with Apple Support. The tech asked me to create a test administrator account under Accounts in Systems Preferences. Then log out of account you are currently using and log in to the test account. If you are like me then you will find Adobe Reader and Adobe Acrobat under Applications. Open Adobe Reader and choose to update it. I actually did not have to choose anything as the program began to update both itself and Acrobat Pro automatically. It will take about 10 minutes, depending on speed of internet and computer speed. Once completed, then logout and log back into your normal administrator account. Both programs should now be updated and you can use them. Delete the test administrator account you created. And, good luck on that school work.
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question is in the discussion line
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
OR
Asked to sign in after paying may help
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html -
Acrobat Pro 7 quits when creating bookmarks
I can only go up to Acrobat 7 on my Mac unless I upgrade from OS 10.3.9. PDFs create fine. Create bookmark by highlighting text and hit command-b. Repeat a few times. Save document and Acrobat quits. Original document is Word 2004 for Mac 11.5.0. I suspect Acrobat doesn't like the hidden TOC data in the headings I am using for bookmarks. BUT, this never happened with Distiller 4.0, the last version I used extensively. Anybody got a fix? I have a 1GHz G4 eMac with 768MB ram.
Evidently I mispoke, it works on 10.4. I thought I had been using it on X.3.9.Because I have one hard drive that use X.3.9. Ther are some updates to 7.0 though. Make sure you your using the most up to date version. Sorry for misleading you.
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Acrobat 9 Pro Mac os x 4.11 Application Quit... Creating Multi-page pdf from scanner
Has anyone encountered this problem? I set my option to prompt me for more pages to scan. When the first page is done, I respond to the dialog box that there are more pages to scan. Then, Acrobat quits.<br /><br />This is the report from the error message:<br /><br />Date/Time: 2008-06-28 11:53:36.320 -0500<br />OS Version: 10.4.11 (Build 8S2167)<br />Report Version: 4<br /><br />Command: AdobeAcrobat<br />Path: /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat<br />Parent: WindowServer [61]<br /><br />Version: 9.0.0 (9.0.0)<br /><br />PID: 23356<br />Thread: 0<br /><br />Exception: EXC_BAD_ACCESS (0x0001)<br />Codes: KERN_INVALID_ADDRESS (0x0001) at 0x1f711f7b<br /><br />Thread 0 Crashed:<br />0 libobjc.A.dylib 0x90a594c0 objc_msgSend + 16<br />1 com.apple.Foundation 0x92812431 __NSFireMainThreadPerform + 352<br />2 com.apple.CoreFoundation 0x90860375 __CFRunLoopPerformPerform + 82<br />3 com.apple.CoreFoundation 0x9082cf06 CFRunLoopRunSpecific + 1213<br />4 com.apple.CoreFoundation 0x9082ca42 CFRunLoopRunInMode + 61<br />5 com.apple.HIToolbox 0x92df1878 RunCurrentEventLoopInMode + 285<br />6 com.apple.HIToolbox 0x92df0eb9 ReceiveNextEventCommon + 184<br />7 com.apple.HIToolbox 0x92df0dd9 BlockUntilNextEventMatchingListInMode + 81<br />8 com.apple.AppKit 0x93276f45 _DPSNextEvent + 572<br />9 com.apple.AppKit 0x93276b37 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137<br />10 com.apple.AppKit 0x932708c4 -[NSApplication run] + 512<br />11 com.adobe.Acrobat.framework 0x7febb18c RunAcrobat + 3090<br />12 com.adobe.Acrobat.framework 0x7feba6b8 RunAcrobat + 318<br />13 com.adobe.Acrobat.Pro 0x00002e8b start + 2371<br />14 com.adobe.Acrobat.Pro 0x0000264a start + 258<br />15 com.adobe.Acrobat.Pro 0x00002571 start + 41<br /><br />Thread 1:<br />0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7<br />1 ...ple.CoreServices.CarbonCore 0x90cb8e0d MPWaitOnQueue + 198<br />2 AdobeACE 0x7fc1dd8d ACEMPThread::Task() + 133<br />3 AdobeACE 0x7fc1dd01 TaskGlue + 17<br />4 ...ple.CoreServices.CarbonCore 0x90cb8c68 PrivateMPEntryPoint + 51<br />5 libSystem.B.dylib 0x90024227 _pthread_body + 84<br /><br />Thread 2:<br />0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7<br />1 AdobeAGM 0x7e574984 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26<br />2 AdobeAGM 0x7e5748b5 AGMMessageQueueImpl::Pull() + 65<br />3 AdobeAGM 0x7e963fc4 AGMWorkQueueTask::operator()() + 84<br />4 AdobeAGM 0x7e96524f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75<br />5 AdobeAGM 0x7e57476d thread_proxy + 45<br />6 libSystem.B.dylib 0x90024227 _pthread_body + 84<br /><br />Thread 3:<br />0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7<br />1 com.apple.Foundation 0x9284f2fc -[NSConditionLock lockWhenCondition:] + 39<br />2 com.apple.AppKit 0x9334dcb4 -[NSUIHeartBeat _heartBeatThread:] + 377<br />3 com.apple.Foundation 0x927f939c forkThreadForFunction + 123<br />4 libSystem.B.dylib 0x90024227 _pthread_body + 84<br /><br />Thread 4:<br />0 libSystem.B.dylib 0x90026d5c kevent + 12<br />1 com.adobe.Acrobat.framework 0x8076aa4f CopiesPagesPDE_Open + 6578747<br />2 libSystem.B.dylib 0x90024227 _pthread_body + 84<br /><br />Thread 5:<br />0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7<br />1 com.apple.Foundation 0x9284f2fc -[NSConditionLock lockWhenCondition:] + 39<br />2 ...adobe.acrobat.amtlibwrapper 0x0ea6b2d1 AVAMTForegroundUpdateCheckEnabled + 116699<br />3 ...adobe.acrobat.amtlibwrapper 0x0ea60341 AVAMTForegroundUpdateCheckEnabled + 71755<br />4 ...adobe.acrobat.amtlibwrapper 0x0ea69d60 AVAMTForegroundU
I don't have 9 yet. But you can try to fix permissions. If that doesn't
work you can try to work as another user. If it works now you have a
preference file problem. However, there is a remote chance that the
issue is a incomparability between Acrobat and the twain driver.
Mike
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