Acrobat Reader XI not responding....

Reader was working fine until Adobe did an update. Now, I cannot open any PDF files either on my computer or from any other source - says reader is non responsive. running windows 7 Enterprise. I tried everything on the Adobe troubleshooting guide to include:
open adobe reader and try fix form "help - adobe reader non responsive.
closed reader and did fix from control panel - no fix
tried reinstalling reader - no fix
removed the new version with intent to install older version - cannot install
no help here - trying to get work done - this is extremely frustrating.
Please advise.

You can try using this tool to first remove all traces of Reader from your computer:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else.

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Acrobat PRO XI not responding when using Send File

We have 3 new Windows 7 Pro 64 bit workstations with latest service packs, Office 2013 latest service packs and Adobe Acrobat XI ver 11.0.4.
I have assigned the AD group Domain Users to the local pc Administrators group.
when trying to use the send file as an email attachment, the email is sent with the attachment but Acrobat goes to "not responding" state
When I login as me Domain Admin, works fine. When I login to my pc as one of these users works fine.
What am i missing?

I have the same issue, everything I do seems to only fix it temporarily. I can't believe we pay over $100 for a piece of software and the only support option is their forums, I can't call or even chat with a support rep, that is insane.
I have clients that this same issue is happening to and telling them it's fixed every other day only to have it break again and have no where to look for answers is extremely frustrating. Please help us out.

After completing my upgrade to Adobe Reader 11.0.10 When I attpemt to use "Tools/File/File Save As" from IE 11 I get a "Adobe Reader is not Responding" and my browser is locked up.

After completing my upgrade to Adobe Reader 11.0.10. when I attempt to save an online PDF to my local drive I receive a blank window where I would expect to see file directory structure to save to.
No local directories are displayed for "Saving To", it is all blank. When I try to Close (by clicking X) the "File Save As" box a message pops up on top that says "Adobe Reader is not Responding" It locks up all of my IE windows, not just the one with the PDF doc.
I then need to go Task Manager and stop the IE task. All my browser windows are then closed.
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Please don't post the same question multiple times!

Adobe Reader Does Not Respond in Windows 8

I need to do a simple edit of a pdf. I've been editing pdfs using nothing but the free Adobe reader for years. Now I got a new laptop - 64 bit Windows 8 and I installed the current reader. I need the Adobe reader for other programs I work with. I have noticed that the adobe reader is slow to open and constantly says "not responding." I also cannot get it to respond so that I can fill in a form (i.e., a basic edit), which I could always do. Please tell me how to fix this!

I figured it out! I have Adobe Reader XI on my desktop. I opened it up. I went to Edit/Preferences/Security (Enhanced) and disabled the "Protected Mode at startup." My Adobe pdfs now respond and I can edit them without issue.
Date: Tue, 28 Jan 2014 10:28:26 -0800
From: [email protected]
To: [email protected]
Subject: Adobe Reader Does Not Respond in Windows 8
    Re: Adobe Reader Does Not Respond in Windows 8
    created by Rob McAfee in Adobe Reader Touch for Windows 8 - View the full discussion
Do you have Adobe Reader Touch for Windows 8? Or Adobe Reader XI for Windows desktop?
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6061471#6061471
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When I print to PDF using Acrobat 11 Pro from any application the acrobat Reader does not launch automatically. Associations are correct. Thx for your help, Bruce

When I print to PDF using Acrobat 11 Pro from any application the acrobat Reader does not launch automatically. Associations are correct. Happens from Chrome, IE, Word, Excel, Powerpoint. Previously had deskPDF installed but uninstalled correctly. Can't find a preference setting for the auto launch. Thx for your help, Bruce

A simple way is to flatten the form fields, which converts the field appearances to regular page contents. You can do this with JavaScript or PDF Optimizer (Advanced > PDF Optimizer > Discard Objects > Flatten form fields). A very nice script that adds a custom menu item can be found here: http://www.uvsar.com/projects/acrobat/flattener/

When I click PDF file, the file does not open and installation software for creative suite automatically begin to start. Even after re-installation of creative suite 5.5, only acrobat reader dose not work and the same phenomena occurs.

When I click PDF file, the file does not open and installation software for creative suite automatically begin to start. Even after re-installation of creative suite 5.5, only acrobat reader dose not work and the same phenomena occurs.

Did you ever install Acrobat? It is not installed automatically with CS, but requires an extra installation step.

Adobe Acrobat Reader has not been installed on your computer

I get this error when trying to print from a website.
Adobe Acrobat Reader has not been installed on your computer.
You will be directed to a site where you can download
the most recent version of Adobe Acrobat Reader.
But I already have reader installed and its up todate. HELP. I use a mac, This happens on Chrome and Firefox.
I have tried disabling and re abling the plugin. I disabled the default browser viewer. still cannot view the item to print.

Have you done ALL OF THIS?
In Firefox make sure you have at least two (2) tabs open - (Ctrl+T opens a new tab)
In the address bar of one tab, type "about:config" - minus the quotes, of course
You'll see a warning. Click "I'll be careful, I promise" and continue to the configuration page.
There's a search bar at the top. Type "js" - again, minus the quotes.
In the results you'll see pdfjsviewer.disabled with a vaule of false. Click it once, then right click it and choose Toggle to make the value "True".
Close that tab.
Click Tools>Options and go to the Applications tab
Locate Adobe Acrobat Document (or Portable Document File (PDF)) in the list and click the drop-down to select "Use Adobe Reader (in Firefox)". (Mine doesn't have that because I also have Acrobat Pro installed)
Click OK.
Click Tools>Addons to see that the Acrobat plugin is installed
Close and restart Firefox. PDFs should now open in a browser window with the Reader plugin.

My Adobe reader is not responding or working

My Adobe reader is not responding or working can amybody help me saying somthing wrong with my pdf files or zipfiles
Never had this problem before!! Can anybody rescue me. I cannot use my PDF files pissing me off
Michael Ladd

I will try and thank you very kindly for your help!!
Michael Ladd

Launch Acrobat Reader 8 not-maximized

I have a flex 3 app (not AIR) for which I am launching the
acrobat reader 8 with a pdf that the user selects from a tree
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var pdfUrl:URLRequest = new URLRequest("
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navigateToURL(pdfUrl,"_blank");
I have set the Internet options in the Adobe Acrobat Reader
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would be good).
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Acrobat/Reader 9 were the first version to incorporate AES-256 code, so if you want to remain backwards compatible with Reader 7 or 8 you need to continue to use AES-128. I believe this is documented in the help for the section that describes how policy edit works.
Jonathan

PDF help. printing PDFs make acrobat or reader go not responding.

Whenever i try to print or go to print setup in either Acrobat or Reader it cause the program to not respond and i will have to exit the program and it will not print. But if i right-click a .pdf file (like saved on my desktop) and click print it will print just fine.... I am using Acrobat 8.2.6....i think. Any help would be greatly appreciated, thanks.

As Michael said, it is probably a conflict between the two. You may be able to uninstall Reader (assume you have Reader 9) and repair Acrobat. Uninstalling one will usually break the other and the repair should fix it.

Acrobat XI Pro "Not Responding

I recently updated to Windows 8 Professional and Acrobat worked like a charm for 3 days with instantaneous reponse.
Now progressively I am back to the old problem that I had under Windows 7 and with Acrobat X and 9 - Whenever I open a new PDF it takes an extraordinary amount of time to open and I usually get the message "not responding" with an opaque window.
We have had this problem on 2 PC's.
Any ideas would be greatly appreciated.

I agree with you, restarting the print spooler tends to work for me to get Acrobat working again about 50% of the time. Unfortunately for me, tonight is not in that percentage range.
Ironically the reason I always have to turn the print spooler back off is because when it is on, Adobe Illustrator gives me the "not responding" treatment!
The amount of time I spend troubleshooting my Adobe programs is oftentimes greater than the time I actually get to spend using them for their intended purpose!
Very, very, very frustrating! And yes, I have followed all of the tech advice etc., and the things still glitch up. I'm a student now, but I can't even imagine having to
cope with these problems after I graduate and begin my career in the working world!
Adobe, if you are listening: Please fix the bugs in your programs! My schoolwork is suffering because of them; which also means my health is suffering because I don't get any sleep since
I am having to spend so many hours fighting to get anything to work! (Illustrator, Acrobat, InDesign, Photoshop, Flash, etc., etc., etc.!) Also it is costing me grade points since my work has been
late at times due to these bugs. Tonight is a prime example, which is why I am here in this forum trying to find a way to fix Acrobat so I can make a simple PDF (since none of the other applications will work, either!).
Paying too much for too little. Very dissatisfied customer. /Rant.

Acrobat 8.1 "Not Responding"

Acrobat 8.1 takes about 2-5 minutes to start up. Clicking on its window gets a "not responding message". Even after it is done loading, it seems sluggish at times, especially when paging down. The "repair installation" menu option works for a few days, but now it's working sloooow again.
BTW, I posted on this Friday and now I can't find it. Is there another forum on this site?

The problem has not been fixed....
New computer: Win7 64
i7 processor, 8Gb memory.
Acrobat Professional 9.3.0 behaves exactly the same way as the old version on the old computer. Try to do anything and you get "not responding".
As a previous poster mentioned, when you start Acrobat, plan on doing something else for 5 minutes. This happens on several other computers that I know of with v8 and v9, so I suspect Adobe tech support will conclude it's not a problem with their software.
It seems to go slower when you have more fonts. Has this been confirmed? It's almost as if Acrobat "loads" every font on your computer when opening a document instead of checking the document first for necessary fonts.
Another thing...
You would think by now Adobe would streamline the printing setup pages when creating a pdf. You still have to go through 4 or 5 different windows and click options under options under options.

Reader dos not respond after update installation

My system is Win7 and yesterday after installation of an update for my Reader 10.0 version the program does not respond. I tried to uninstall and reinstall it many times but the result is always the same: when I double click onto the Reader symbole, the icon appears for 5 seconds trying to load the program and then disappears.
How to proceed?

Two more things to try...
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

Acrobat Standard 8 not responding

So i got a license of Acrobat Standard 8 installed on my Windows Server 2008 but for all my users on WTS it keeps not responding.
I open the software, start using and it just stop responding, so i close, and open again and do the same thing. Sometimes it stop respoding even before i start using it.
Any ideas ?
My server is OK, since any other program works fine, such as office and ERP.

This is the Reader forum. The Acrobat ones are here:
http://forums.adobe.com/community/acrobat

Adobe Acrobat Standard XI Not Responding

This is the third time this has happened. While scrolling down the page, Acrobat stops responding. I have to uninstall and reinstall the software and then it works again. Any ideas how to prevent this from happening again?

Anubha,
I did not receive a response to my comment (#7, Jan 29) for my specific situation. In it are all the details that have been requested by Adobe more than once. No, I have never used a third party pdf creator. If this is a Win 7 problem, as suggested by another member, we won't get any help from MS as the have stopped supporting Win 7. This problem may be an interesting marketing ploy for us to go to Win 8 or 10 and or buy a new computer.
Here is Item #7 copied and pasted to hopefully save some time.
"I am experiencing the same random "Not responding" issue. Here is some additional information. I am using Acrobat Pro 11.0.10 installed as part of Adobe Creative Cloud subscription. The Creative Cloud indicates the SW is up to date even though the update history does not show any updates applied.
I am running Windows 7 Ultimate SP1 64 bit. This happens in all applications where I use the Print command and select Adobe PDF printer. It does not matter when the files are created. Another symptom is the "Convert" button in Internet Explorer (v11.0.9600.17501) does not work. Nothing happens when it is clicked.
Hopefully we have provided sufficient information for Adobe to find the SW issue and fix it.
Ironically, Acrobat has been one of my most reliable go to tools."

Acrobat Reader XI not responding....

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