Acrobat won't start on Ubuntu (similar to other distros)
I hacked thru acroread and got it to start on Ubuntu. Take a look at my post on the Ubuntu Forums: http://ubuntuforums.org/showthread.php?t=449096
I just downloaded the tar file from adobe.com today (5/19/07) which means that Adobe still has crap code in their current version.
Acrobat 10.1.4 and XI support Windows 8. Upgrading to Acrobat XI will help ensure compatibility with Windows 8 and access to the latest product enhancements. Enterprise customers with a Gold or Platinum support plan can contact Customer Support for upgrade tips and planning help.
See the link : http://www.adobe.com/products/acrobatpro/faq.html#acrobat-microsoft
Similar Messages
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Acrobat won't start after Reader for Palm OS
That's basically the problem. I can't open any PDF files since I got Adobe Reader for my new Treo running the Palm OS. It's ver 3.05, Build20030829. Should I uninstall Reader, or is there something I'm missing?
I have Acrobat 7.09 Professional. When I try to launch, I immediately get a message box that says:
"The application Acrobat quit unexpectedly.
Mac OS X and other application are not affected.
Click Reopen to open the application again. Click Report
to see more details or send a report to Apple.
{Three Buttons} Close Report... Reopen"
I have clicked them all, sent a report to Apple, tried to reopen. The same thing happens whether I open Acrobat directly, thru the dock or opening a PDF.
I'm a designer trying to get stuff done, and my frustration level is rising. -
Classic won't start, can't upgrade, and other problems...
There's something not quite right with my Mac, and I can't quite pinpoint it. Because of this, I'm not even certain I'm posting this in the right forum! Here's the situation:
I have a PowerMac G4, upgraded with a an extra hard drive, an ATI Radeon Pro graphics card, a Sonnet Duet G4 Dual 1.8GHz processor, and (as of today, prior to this 10.4.7) am running OSX 10.4.8.
When I got the machine, it came with OS 9.1 installed. I later upgraded to 9.2.2, and then eventually to OSX. My Classic system folder stayed at 9.2.2
About 10 days ago I installed the Sonnet processor upgrade. In order to do so, I had to rejig my system a bit, as the installer for the upgrade only works in 9.2 and not Classic (yeah, bad call on Sonnet's part).
I partitioned my Back-Up drive, and installed 9.2 on it, installed the software for the processor, and then the processor itself. After checking everything worked, I then unpartitioned my Back-Up drive and removed OS9.2.
Although the processor works fine, and has doubled the speed of most tasks, ever since it was installed, I have been prone to crashes. Most often when working with large files in various applications such as Photoshop.
Also, Classic won't start now. I hardly ever use Classic these days, only for one or two tiny programs I could live without, but the fact that it refuses to start is niggling me. I reinstalled OS9.1 from my original disk, and now I can't upgrade to 9.2: all that happens is I get a message saying that I have 9.1 and that it is recommended I upgrade to 9.2! But Classic won't open, so I can't upgrade to 9.2.
The next thing that's started happening is that my broadband connection keeps dropping. This never happened before. This is happening so frequently it's really annoying; the only thing that cures it is a restart, but restarting 10 times a day isn't funny. I'm using an Alcatel Speedtouch ADSL modem. This has worked fine for over a year.
Yesterday I tried setting up a wireless connection with a Belkin router, replacing my USB modem, so my wife can use her Windows laptop to surf from the same broadband connection (my Mac doesn't need to be wireless enabled itself). But this hasn't worked, even though we followed the instruction manual exactly. I suspect that the reason this hasn't worked was because of the underlying problem on my Mac, whatever it is. I've gone back to using the Speedtouch modem to connect to the internet for now.
I've just today done a complete system reinstall of OSX 10.4, and downloaded the upgrade to 10.4.8, in an effort to solve this. Unfortunately, my Mac still seems to be in the same state and it hasn't solved anything. Classic still won't open, the connection still keeps dropping, and I'm almost at the point of kicking the **** thing through a window! Please, has anyone got any bright ideas? I don't know where to start....
G4 Digital Audio Mac OS X (10.4.8)Hi, thanks for responding.
I've made a couple of changes, double-checked everything, and I have to say that now 10.4.8 has been on my machine for a few days, it's a lot more stable. No crashes. Maybe it just needed to "settle in", ha ha. I also got a router and went wireless, something I needed to do so my wife could use her laptop to get online. This seems to have solved the connection dropping.
So the only thing left is not being able to open Classic. I think maybe you're right, and the new processor doesn't like Classic. But, to tell the truth, I hardly ever use Classic anymore, and I can live without it. So I think I'll leave everything as it is for now, unless something major happens. I spent nearly £500 on the processor upgrade, and it has doubled the speed of my Mac: I really don't want to have to take it out:-) -
Adobe acrobat won't start and icon missing
When I try to start acrobat it opens and then closes. I don't even get a chance to open a file.
I have tried to delete it but it won't. It says its uninstalling but never finishes. (Waited 30min with no change) restarted my Playbook and it still doesn't work.
At some point I lost my adobe acrobat icon, its has a space on my screen with the name but no icon.
Any ideas how to get acrobat working again?
Right now I'm thinking a security wipe is the only way.(And I don't want to do that)
Thanks
Solved!
Go to Solution.hmmm, sorry I couldn't be of more help. Maybe try settings permissions to denied then try to delete. If that doesn't work then you might have to do a factory reset.. I am in the same boat, my video and games and freezing and am left with little choice but to try a total reset... I will let you know how it goes...
-
Hello, i've been working with this issue for more than a week now. Have tried all the solutions on the net without any success.
Windows 7 home premium x64 is installed on the machine.
When trying to use any application using camera shows up a message, that webcam is used by another application. This pops up on Skype and Dell Webcamcentral. Ms Silverlight shows black screen, no message. The device is present under imaging devices in device manager. The driver installed is Microsoft 6/21/2006 ver. 6.1.7601.18208, status "device is working properly". Driver files: ksthunk.sys, usbvideo.sys and ctclsflt.sys after installing webcam central.
Here is what i tried:
1. Installing drivers from Dell.com in the correct order
2. Uninstalling webcam driver and letting windows install the driver from windows update.
3. Uninstalling windows driver and installing Quanta webcam driver before restart. Note, that in all 3 steps quanta driver never showed up in driver details in device manager.
4. Uninstalled skype.
4.Uninstalled all "usb root" in device manager, restarted, windows installed it's drivers, installed Dell_SX2210-Monitor_Webcam SW RC1.1_ R230103.
5. Uninstalled Webcamcentral, downloaded and installed ver 6.1 Skype.
6. Started windows in a clean boot state.
7. Installed process observer. Webcam is used only by skype, but skype gives "camera used by another app" error message.
8. Turned off laptop, removed ac power and battery, pressed power on button for 30 secs.
9. Tried to update driver through device manager - driver is up to date.
10. Reinstalled windows and installed chipset drivers + wireless drivers and let the windows update. Then installed all Dells drivers in the correct order.
11. Restored to the point before windows update and installed Dell drivers in the correct order.
12. Restored to the point after windows update again. Installed ms Silverlight, camera shows black screen. Room is light, tried a sheet of white paper close to the camera.
13. Tried different skype versions again, uninstalled skype.
14. Process observer shows that nothing uses webcam. Supportassist shows failure in webcam at all checkup stages. Supportassist suggests to turn of programs that might be using camera.
15. Tried all the steps before windows reinstall.
16. I gave up and ask for your help.
Here is Supportassist diagnostics log:
SupportAssist Log File
Sunday, April 12, 2015 6:42:12 PM
Overall Test Result: Failed
WEBCAM
Driver Provider:
Microsoft
Driver Version:
6.1.7601.18208, 6/21/2006
Capture To Screen Test
Test Started
4/12/2015 6:26:18 PM
Error Message:
Error creating the filter graph for rendering video.
4/12/2015 6:30:55 PM
Test Finished:
Failed (Error code: WWC02-7TM)
4/12/2015 6:30:55 PM
Capture To File Test
Test Started
4/12/2015 6:30:55 PM
Error Message:
Error creating the filter graph for rendering video.
4/12/2015 6:36:27 PM
Test Finished:
Failed (Error code: WWC01-XEI)
4/12/2015 6:36:27 PM
Edge Detection Test
Test Started
4/12/2015 6:36:28 PM
Error Message:
Unable to capture video frames.
4/12/2015 6:36:58 PM
Test Finished:
Failed (Error code: WWC09-VFH)
4/12/2015 6:36:58 PM
Luminance Depth Test
Test Started
4/12/2015 6:36:58 PM
Error Message:
Unable to capture video frames.
4/12/2015 6:37:28 PM
Test Finished:
Failed (Error code: WWC08-5TS)
4/12/2015 6:37:28 PM
RGB Channel Test
Test Started
4/12/2015 6:37:28 PM
Error Message:
Unable to capture video frames.
4/12/2015 6:37:59 PM
Test Finished:
Failed (Error code: WWC05-OKO)
4/12/2015 6:37:59 PM
RGB Color Depth Test
Test Started
4/12/2015 6:37:59 PM
Error Message:
Unable to capture video frames.
4/12/2015 6:38:29 PM
Test Finished:
Failed (Error code: WWC07-WLL)
4/12/2015 6:38:29 PM
RGB Line Amplifier Test
Test Started
4/12/2015 6:38:29 PM
Error Message:
Unable to capture video frames.
4/12/2015 6:39:00 PM
Test Finished:
Failed (Error code: WWC06-IV1)
4/12/2015 6:39:00 PM
RGB Line Driver Test
Test Started
4/12/2015 6:39:00 PM
Error Message:
Unable to capture video frames.
4/12/2015 6:39:30 PM
Test Finished:
Failed (Error code: WWC04-YMZ)
4/12/2015 6:39:30 PM
RGB Pixel Test
Test Started
4/12/2015 6:39:30 PM
Error Message:
Unable to capture video frames.
4/12/2015 6:40:00 PM
Test Finished:
Failed (Error code: WWC03-1VT)
4/12/2015 6:40:01 PM
System Summary
Product
Dell System XPS L502X
Service Tag
JQNQCT1
Express Service Code
429-708-457-81
Operating System
Operating System
Name
Microsoft Windows 7 Home Premium Edition (64-bit)
Service Pack
Service Pack 1
Build Number
7601
DirectX Version
11
Windows Directory
c:\windows
System Directory
c:\windows\system32
Maximum OS Memory
16.00 GB
System Name
INDRE-PC
User Name
Indre
Windows Experience Index
Base Score
5.9
Processor Subscore
7.5
Memory (RAM) Subscore
7.6
Graphics (Aero) Subscore
6.2
Gaming Graphics Subscore
6.2
Primary Disk Subscore
5.9
Assessment State
Valid Scores
Assessment Date
4/9/2015 7:23:35 AM
Windows Update
Automatic Updates
Automatic download and install
Last checked
2015-04-11 22:25:37
Security
Windows Update
Automatic Updates
Automatic download and install
Last checked
2015-04-11 22:25:37
Firewall - Windows Firewall
Windows Firewall Enabled
Yes
Motherboard
Manufacturer
Dell Inc.
Product
0NJT03
Chipset
Intel PCH HM67
ePPID
CN0NJT034864324S0399
BIOS
Vendor
Dell Inc.
Release Date
09/07/2012
BIOS Version String
A12
ROM Size
2.50 MB
SMBIOS
Version
2.6
ACPI Thermal Zones
TZ00
Current Temperature
65 C
TZ01
Current Temperature
65 C
Intel(R) Mobile Express Chipset SATA AHCI Controller
Interface
PCI
Location
PCI bus 0, device 31, function 2
Type
SATA Controller
Class
01h:06h:01h
PCI Identification
Vendor Name
Intel Corporation
Vendor ID
8086h
Device ID
1C03h
Revision
05h
Driver Provider
Intel
Driver Version
10.1.2.1004, 1-12-2011
Driver
c:\windows\system32\drivers\iastor.sys
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Interface
PCI
Location
PCI bus 0, device 26, function 0
Type
USB EHCI Controller (USB 2.0)
Class
0Ch:03h:20h
PCI Identification
Vendor Name
Intel Corporation
Vendor ID
8086h
Device ID
1C2Dh
Revision
05h
Driver Provider
Intel
Driver Version
9.2.0.1013, 9-16-2010
Driver
c:\windows\system32\drivers\usbehci.sys
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Interface
PCI
Location
PCI bus 0, device 29, function 0
Type
USB EHCI Controller (USB 2.0)
Class
0Ch:03h:20h
PCI Identification
Vendor Name
Intel Corporation
Vendor ID
8086h
Device ID
1C26h
Revision
05h
Driver Provider
Intel
Driver Version
9.2.0.1013, 9-16-2010
Driver
c:\windows\system32\drivers\usbehci.sys
Renesas Electronics USB 3.0 Host Controller
Interface
PCI Express x1
Location
PCI bus 4, device 0, function 0
Type
USB xHCI Controller (USB 3.0)
Class
0Ch:03h:30h
PCI Identification
Vendor Name
NEC Corporation
Vendor ID
1033h
Device ID
0194h
Revision
04h
Driver Provider
Renesas Electronics
Driver Version
2.1.27.0, 9-13-2011
Driver
c:\windows\system32\drivers\nusb3xhc.sys
Processors
Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz (CPU:0)
Name
Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
Cores
4
Threads
8
Signature
206A7h
Family
6h
Model
2Ah
Technology
32 nm
Temperature
66 C
Performance
Max Qualified Speed
2.20 GHz
Max Turbo Boost Speed
3.09 GHz
Current Speed
2.79 GHz
Multiplier
x 28.0 (8 - 22)
Max Turbo Boost Ratio
x 31
Bus Speed
99.78 MHz
Features
MMX, PSE36, EM64T, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, AVX, AES, XD, VMX, IDA
Cache Summary
L1 Data Cache
4 x 32.00 kB
L1 Instruction Cache
4 x 32.00 kB
L2 Cache
4 x 256.00 kB
L3 Cache
6.00 MB
Core : 0
Temperature
65 C
Threads
2
Core : 1
Temperature
69 C
Threads
2
Core : 2
Temperature
67 C
Threads
2
Core : 3
Temperature
66 C
Threads
2
L1 Data Cache
Quantity
4
Level
L1
Type
Data
Size
32.00 kB
Associativity
8-Way Set-Associative
Line Size
64 bytes
L1 Instruction Cache
Quantity
4
Level
L1
Type
Instruction
Size
32.00 kB
Associativity
8-Way Set-Associative
Line Size
64 bytes
L2 Cache
Quantity
4
Level
L2
Type
Unified
Size
256.00 kB
Associativity
8-Way Set-Associative
Line Size
64 bytes
L3 Cache
Quantity
1
Level
L3
Type
Unified
Size
6.00 MB
Associativity
12-Way Set-Associative
Line Size
64 bytes
Memory
System Memory
Total Physical Memory
8.00 GB
Maximum Supported Memory
8.00 GB
Page Files
Total Size
7.90 GB
Page File c:\pagefile.sys
Location
c:\pagefile.sys
Size
7.90 GB
4096 MB DDR3 (1333 MHz)
Source
SMBIOS
Memory Size
4.00 GB
Memory Type
DDR3 (1333 MHz)
Memory Manufacturer
Hynix/Hyundai
Memory Part Number
HMT351S6CFR8C-H9
Memory Serial Number
3280B845
4096 MB DDR3 (1333 MHz)
Source
SMBIOS
Memory Size
4.00 GB
Memory Type
DDR3 (1333 MHz)
Memory Manufacturer
Kingston
Memory Part Number
9905428-045.A00LF
Memory Serial Number
3A2D9D10
Batteries
Main Battery
Battery Name
Dell
Manufacturer Name
SIMPLO
Type
LION - Lithium Ion
Battery Serial Number
1130
Designed Capacity Percentage
13
Current Charge Percentage
100
Current Charge
7.23 Wh
Full Charged Capacity
7.23 Wh
Designed Capacity
57.72 Wh
Voltage
12.41 V
Communications
Network Card - Intel(R) Centrino(R) Wireless-N 1030
Vendor Name
Intel Corporation
Serial Number
4C-EB-42-82-35-6B
Interface
PCI Express x1
MAC Address
4c:eb:42:82:35:6b
Adapter Connected
Yes
Current Speed
117.00 Mbps
IP Address
192.168.0.129
IP Mask
255.255.255.0
Gateway IP Address
192.168.0.1
DHCP Server
192.168.0.1
Adapter DHCP Enabled
Yes
Driver Provider
Intel
Driver VIqb,
Make a system restore point.
Start, control panel, device manager, Go to the USB Controller section and click the + sign. Go to each USB Root Hub. right click on it, left click uninstall.
Restart your computer. When you login, the new hardware wizard will reinstall everything. Please be patient, it could take up to 2 minutes.
Try the webcam and see if it works.
If no, then the webcam became detached from the motherboard, usually near the webcam
Rick -
Java won't start unless I kill some other processes; plenty of memory left
I am running Windows XP Pro (32-bits) with 4GB of physical RAM. XP reports 3.25GB of RAM. This is my desktop machine running IE7, Outlook, various other java or non-java apps. There are times when I cannot start another java application, even though TaskMgr reports Physical Memory Available at 2GB (or the Commit Charge is at 1.2 or 1.4GB.) If I kill IE7 or Outlook, for example, then the Java app will start and run fine. By the way, I have JRE 6update6 installed, though some (most?) Java apps have their own JRE included at various versions.
This is totally frustrating as I have all these available memory but I can't use it. Is there some tuning parameter in XP or JRE that I can set to allow me to use the rest of the memory? This might not be a Java problem but it is most apparent when I tried to start a Java app.
Thanks for your help.
Lawrence32-bit Windows can address 4gB, no more; it reserves the last 2gB for itself, and loads applications only below 2gB. But there are additional constraints that typically restrict applications to less memory than that. When Java loads, it needs memory for it's own code, structures, stack, etc., in addition to the heap, which is the memory that your application uses for objects. In my machine (23-bit XP, SP2) the limit is 1322mB of heap memory (other options are default values.) You can find your current heap limit by running the java command with a -Xmx option, like this (the -version option is needed):
java -Xmx1322m -versionYou'll see either something like this:
java version "1.6.0_10-beta"
Java(TM) SE Runtime Environment (build 1.6.0_10-beta-b2
Java HotSpot(TM) Client VM (build 11.0-b12, mixed mode)or this:
Error occurred during initialization of VM
Could not reserve enough space for object heap
Could not create the Java virtual machine.depending on whether the requested contiguous memory can be allocated to Java.
If you want more information, it's available at the MS site, and there have been quite a few threads in these forums that also discuss it - search for them. -
[SOLVED] Audacious won't start
audacious
WARNING: Audacious seems to be already running but is not responding.
(audacious:1810): Gtk-CRITICAL **: _gtk_css_section_to_string: assertion `section != NULL' failed
** (audacious:1810): WARNING **: Can't load fallback CSS resource: (null)Failed to import: The resource at '/org/gnome/adwaita/gtk-fallback.css' does not exist
(audacious:1810): Gtk-CRITICAL **: _gtk_css_section_to_string: assertion `section != NULL' failed
** (audacious:1810): WARNING **: Can't load fallback CSS resource: (null)Failed to import: The resource at '/org/gnome/adwaita/gtk-fallback.css' does not exist
(bootstrap.c:60) [mowgli_init]: mowgli_init() is a deprecated function, provided only for backwards compatibility with Mowgli-1. You should remove it if you no longer support using Mowgli-1.
[1] 1810 segmentation fault (core dumped) audacious
Audacious is not running, or it's not in the process list.
The GTK errors surely won't start it from running, as other GTK apps display that but they still work too. Seems something is going wrong with mowgli, which I have reinstalled.
Just rebooted and tried again, now it's an abort error not a segfault:
audacious
WARNING: Audacious seems to be already running but is not responding.
(audacious:786): Gtk-CRITICAL **: _gtk_css_section_to_string: assertion `section != NULL' failed
** (audacious:786): WARNING **: Can't load fallback CSS resource: (null)Failed to import: The resource at '/org/gnome/adwaita/gtk-fallback.css' does not exist
(audacious:786): Gtk-CRITICAL **: _gtk_css_section_to_string: assertion `section != NULL' failed
** (audacious:786): WARNING **: Can't load fallback CSS resource: (null)Failed to import: The resource at '/org/gnome/adwaita/gtk-fallback.css' does not exist
(bootstrap.c:60) [mowgli_init]: mowgli_init() is a deprecated function, provided only for backwards compatibility with Mowgli-1. You should remove it if you no longer support using Mowgli-1.
GLib-GObject:ERROR:gtype.c:1991:type_iface_vtable_base_init_Wm: assertion failed: (iface->data && entry && entry->vtable == NULL && iholder && iholder->info)
[1] 786 abort (core dumped) audacious
EDIT: Now this is getting weird. I have steam on my PC, and I went and played TF2 for a few minutes, took a screenshot, then exited the game. I'm now getting the audacious errors in STEAM's console output. WHAT.
SDL video target is 'x11'
SDL video target is 'x11'
SDL failed to create GL compatibility profile (whichProfile=0!
This system supports the OpenGL extension GL_EXT_framebuffer_object.
This system supports the OpenGL extension GL_EXT_framebuffer_blit.
This system supports the OpenGL extension GL_EXT_framebuffer_multisample.
This system DOES NOT support the OpenGL extension GL_APPLE_fence.
This system supports the OpenGL extension GL_NV_fence.
This system supports the OpenGL extension GL_ARB_sync.
This system supports the OpenGL extension GL_EXT_draw_buffers2.
This system supports the OpenGL extension GL_EXT_bindable_uniform.
This system DOES NOT support the OpenGL extension GL_APPLE_flush_buffer_range.
This system supports the OpenGL extension GL_ARB_map_buffer_range.
This system supports the OpenGL extension GL_ARB_vertex_buffer_object.
This system supports the OpenGL extension GL_ARB_occlusion_query.
This system DOES NOT support the OpenGL extension GL_APPLE_texture_range.
This system DOES NOT support the OpenGL extension GL_APPLE_client_storage.
This system DOES NOT support the OpenGL extension GL_ARB_uniform_buffer.
This system supports the OpenGL extension GL_ARB_vertex_array_bgra.
This system supports the OpenGL extension GL_EXT_vertex_array_bgra.
This system supports the OpenGL extension GL_ARB_framebuffer_object.
This system DOES NOT support the OpenGL extension GL_GREMEDY_string_marker.
This system supports the OpenGL extension GL_ARB_debug_output.
This system supports the OpenGL extension GL_EXT_direct_state_access.
This system DOES NOT support the OpenGL extension GL_NV_bindless_texture.
This system DOES NOT support the OpenGL extension GL_AMD_pinned_memory.
This system supports the OpenGL extension GL_EXT_framebuffer_multisample_blit_scaled.
This system supports the OpenGL extension GL_EXT_texture_sRGB_decode.
This system supports the OpenGL extension GL_NVX_gpu_memory_info.
This system DOES NOT support the OpenGL extension GL_ATI_meminfo.
This system supports the OpenGL extension GL_EXT_texture_compression_s3tc.
This system supports the OpenGL extension GLX_EXT_swap_control_tear.
GL_NV_bindless_texture: DISABLED
GL_AMD_pinned_memory: DISABLED
GL_EXT_texture_sRGB_decode: AVAILABLE
Installing breakpad exception handler for appid(gameoverlayui)/version(20121214145418_client)
Installing breakpad exception handler for appid(gameoverlayui)/version(1.0_client)
Installing breakpad exception handler for appid(gameoverlayui)/version(1.0_client)
Installing breakpad exception handler for appid(gameoverlayui)/version(1.0_client)
[1219/184327:WARNING:proxy_service.cc(646)] PAC support disabled because there is no system implementation
Using breakpad crash handler
Setting breakpad minidump AppID = 440
Forcing breakpad minidump interfaces to load
Looking up breakpad interfaces from steamclient
Calling BreakpadMiniDumpSystemInit
Installing breakpad exception handler for appid(440)/version(5148_client)
Looking up breakpad interfaces from steamclient
Calling BreakpadMiniDumpSystemInit
Steam_SetMinidumpSteamID: Caching Steam ID: 76561197989209372 [API loaded yes]
Steam_SetMinidumpSteamID: Setting Steam ID: 76561197989209372
ConVarRef m_rawinput doesn't point to an existing ConVar
GL_NVX_gpu_memory_info: AVAILABLE
GL_ATI_meminfo: UNAVAILABLE
GL_NVX_gpu_memory_info: Total Dedicated: 1047872, Total Avail: 1048576, Current Avail: 838248
GL_MAX_SAMPLES_EXT: 32
(process:1091): Gtk-WARNING **: Locale not supported by C library.
Using the fallback 'C' locale.
[1219/184328:ERROR:resource_bundle.cc(411)] Failed to load /media/F/steam4linux/Steam/SteamApps/briandam8/Team Fortress 2/cef_gtk.pak
Some features may not be available.
[1219/184328:WARNING:proxy_service.cc(646)] PAC support disabled because there is no system implementation
CShaderDeviceMgrBase::GetRecommendedConfigurationInfo: CPU speed: 3701 MHz, Processor: GenuineIntel
GlobalMemoryStatus: 4294967295
CShaderDeviceMgrBase::GetRecommendedConfigurationInfo: CPU speed: 3701 MHz, Processor: GenuineIntel
GlobalMemoryStatus: 4294967295
IDirect3DDevice9::Create: BackBufWidth: 1920, BackBufHeight: 1080, D3DFMT: 3, BackBufCount: 1, MultisampleType: 0, MultisampleQuality: 0
Loaded program cache file "glbaseshaders.cfg", total keyvalues: 266, total successfully linked: 266
Loaded program cache file "glshaders.cfg", total keyvalues: 596, total successfully linked: 596
Precache: Took 4507 ms, Vertex 1000, Pixel 2124
Game.so loaded for "Team Fortress"
Installing breakpad exception handler for appid(hl2_linux)/version(1.0_client)
Installing breakpad exception handler for appid(hl2_linux)/version(1.0_client)
Game update: AppID 440 "Team Fortress 2", ProcID 1091, IP 196.38.180.26:27015
warning: Unknown nb_ctl request: 4
warning: Unknown nb_ctl request: 4
warning: Unknown nb_ctl request: 4
warning: Unknown nb_ctl request: 4
warning: Unknown nb_ctl request: 4
warning: Unknown nb_ctl request: 4
Installing breakpad exception handler for appid(gameoverlayui)/version(1.0_client)
Installing breakpad exception handler for appid(steam)/version(1355789024_client)
Installing breakpad exception handler for appid(steam)/version(1355789024_client)
Game removed: AppID 440 "Team Fortress 2", ProcID 1091
saving roaming config store to 'sharedconfig.vdf'
roaming config store 2 saved successfully
WARNING: Audacious seems to be already running but is not responding.
(audacious:1163): Gtk-CRITICAL **: _gtk_css_section_to_string: assertion `section != NULL' failed
** (audacious:1163): WARNING **: Can't load fallback CSS resource: (null)Failed to import: The resource at '/org/gnome/adwaita/gtk-fallback.css' does not exist
(audacious:1163): Gtk-CRITICAL **: _gtk_css_section_to_string: assertion `section != NULL' failed
** (audacious:1163): WARNING **: Can't load fallback CSS resource: (null)Failed to import: The resource at '/org/gnome/adwaita/gtk-fallback.css' does not exist
(bootstrap.c:60) [mowgli_init]: mowgli_init() is a deprecated function, provided only for backwards compatibility with Mowgli-1. You should remove it if you no longer support using Mowgli-1.
GLib-GObject:ERROR:gtype.c:1991:type_iface_vtable_base_init_Wm: assertion failed: (iface->data && entry && entry->vtable == NULL && iholder && iholder->info)
WARNING: Audacious seems to be already running but is not responding.
(audacious:1181): Gtk-CRITICAL **: _gtk_css_section_to_string: assertion `section != NULL' failed
** (audacious:1181): WARNING **: Can't load fallback CSS resource: (null)Failed to import: The resource at '/org/gnome/adwaita/gtk-fallback.css' does not exist
(audacious:1181): Gtk-CRITICAL **: _gtk_css_section_to_string: assertion `section != NULL' failed
** (audacious:1181): WARNING **: Can't load fallback CSS resource: (null)Failed to import: The resource at '/org/gnome/adwaita/gtk-fallback.css' does not exist
(bootstrap.c:60) [mowgli_init]: mowgli_init() is a deprecated function, provided only for backwards compatibility with Mowgli-1. You should remove it if you no longer support using Mowgli-1.
GLib-GObject:ERROR:gtype.c:1991:type_iface_vtable_base_init_Wm: assertion failed: (iface->data && entry && entry->vtable == NULL && iholder && iholder->info)
WARNING: Audacious seems to be already running but is not responding.
(audacious:1198): Gtk-CRITICAL **: _gtk_css_section_to_string: assertion `section != NULL' failed
** (audacious:1198): WARNING **: Can't load fallback CSS resource: (null)Failed to import: The resource at '/org/gnome/adwaita/gtk-fallback.css' does not exist
(audacious:1198): Gtk-CRITICAL **: _gtk_css_section_to_string: assertion `section != NULL' failed
** (audacious:1198): WARNING **: Can't load fallback CSS resource: (null)Failed to import: The resource at '/org/gnome/adwaita/gtk-fallback.css' does not exist
(bootstrap.c:60) [mowgli_init]: mowgli_init() is a deprecated function, provided only for backwards compatibility with Mowgli-1. You should remove it if you no longer support using Mowgli-1.
GLib-GObject:ERROR:gtype.c:1991:type_iface_vtable_base_init_Wm: assertion failed: (iface->data && entry && entry->vtable == NULL && iholder && iholder->info)
WARNING: Audacious seems to be already running but is not responding.
(audacious:1215): Gtk-CRITICAL **: _gtk_css_section_to_string: assertion `section != NULL' failed
** (audacious:1215): WARNING **: Can't load fallback CSS resource: (null)Failed to import: The resource at '/org/gnome/adwaita/gtk-fallback.css' does not exist
(audacious:1215): Gtk-CRITICAL **: _gtk_css_section_to_string: assertion `section != NULL' failed
** (audacious:1215): WARNING **: Can't load fallback CSS resource: (null)Failed to import: The resource at '/org/gnome/adwaita/gtk-fallback.css' does not exist
(bootstrap.c:60) [mowgli_init]: mowgli_init() is a deprecated function, provided only for backwards compatibility with Mowgli-1. You should remove it if you no longer support using Mowgli-1.
GLib-GObject:ERROR:gtype.c:1991:type_iface_vtable_base_init_Wm: assertion failed: (iface->data && entry && entry->vtable == NULL && iholder && iholder->info)
It seems to display that error every time I click the "Show on disk" button on the screenshot manager.
Something is very broken.
Last edited by biltong (2012-12-19 18:39:49)Well changing back to my normal theme after starting audacious works. So that's a plus. I still don't get how it affected steam.
Or reinstalling it worked, because now Audacious is starting fine with my normal theme. This is really strange.
Okay I figured out why the errors were showing up in steam. For some reason, steam tries to open audacious as my file manager instead of nemo.
Last edited by biltong (2012-12-19 18:39:33) -
Help! Acrobat won't down sample documents, what is going on...
Hi,
maybe someone out there has experience with this.
I have CS4, but Acrobat won't 'optimize' or export out of other programs with optimized settings.
It goes through all the motions, acting like it is doing waht it should, but ends up not effecting the file size at all.
Like it goes through and does all the thinking, but the result is no different, it's missing a crucial step at the end.
Is there a patch or something?
Anyone else?
A few years back I had this issue at another job on a mac, but...i didn't fix it then either, just quit.
I'm on Windows 7 btw.
Any insight would be greatly appreciated!
Thanks,
GHere's an update:
Now the light is not blinking. It's a solid, consistant green. I don't know if it helps to narrow it down or anything, but I just figured I'd mention it. -
Hi
I did a fresh installation of Mastercollection CS6 on my new macbook. The other softwares such as photoshop, illustrator work perfectly fine except for Acrobat X.
It just simply won't start and it kept giving the "Acrobat X quit unexpectedly." I tried re-installing CS6, updating it to the latest version and re-activation but it is still the same error.
Please help!
Process:
AdobeAcrobat [355]
Path:
/Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier:
com.adobe.Acrobat.Pro
Version:
10.1.8 (10.1.8)
Code Type:
X86 (Native)
Parent Process: launchd [164]
Responsible:
AdobeAcrobat [355]
User ID:
501
Date/Time:
2013-12-30 19:29:22.019 +0800
OS Version:
Mac OS X 10.9.1 (13B3116)
Report Version: 11
Anonymous UUID: 042AFAE3-D5F7-D256-7947-B8101ECD4FD4
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO
0000000000000000-0000000000001000 [
4K] ---/--- SM=NUL /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
__TEXT
0000000000001000-0000000000002000 [
4K] r-x/rwx SM=COW /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.CoolType
0x027a702b CTInit + 106007
1 com.adobe.CoolType
0x028fbf10 CTCleanup + 903498
2 com.adobe.CoolType
0x0279c35b CTInit + 61767
3 com.adobe.CoolType
0x028e90b6 CTCleanup + 826096
4 com.adobe.CoolType
0x028d0d0a CTCleanup + 726852
5 com.adobe.CoolType
0x0287ad3c CTCleanup + 374646
6 com.adobe.CoolType
0x0287ab99 CTCleanup + 374227
7 com.adobe.CoolType
0x028ceade CTCleanup + 718104
8 com.adobe.CoolType
0x0281b49c CTInit + 582280
9 com.adobe.Acrobat.framework
0x003c002c RunAcrobatInBrowser + 133733
10 com.adobe.Acrobat.framework
0x003c0105 RunAcrobatInBrowser + 133950
11 com.adobe.Acrobat.framework
0x00eb232d AcroSecurityBailOutImpl + 11310619
12 com.adobe.Acrobat.framework
0x0002fed8 RunAcrobat + 135495
13 com.adobe.Acrobat.framework
0x0002fc91 RunAcrobat + 134912
14 com.adobe.Acrobat.framework
0x00018bce RunAcrobat + 40509
15 com.adobe.Acrobat.framework
0x00012ec0 RunAcrobat + 16687
16 com.adobe.Acrobat.framework
0x00012519 RunAcrobat + 14216
17 com.adobe.Acrobat.framework
0x00011eb5 RunAcrobat + 12580
18 com.apple.Foundation
0x996a4692 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke + 49
19 com.apple.CoreFoundation
0x9ab977e4 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 20
20 com.apple.CoreFoundation
0x9aa793fb _CFXNotificationPost + 3435
21 com.apple.Foundation
0x99692ebf -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
22 com.apple.AppKit
0x984cc7d5 -[NSApplication _postDidFinishNotification] + 367
23 com.apple.AppKit
0x984cc475 -[NSApplication _sendFinishLaunchingNotification] + 239
24 com.apple.AppKit
0x984c8da4 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 840
25 com.apple.AppKit
0x984c8691 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 277
26 libobjc.A.dylib
0x920d1304 -[NSObject performSelector:withObject:withObject:] + 77
27 com.apple.Foundation
0x996b33fa __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke + 121
28 com.apple.Foundation
0x996b2f31 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430
29 com.apple.Foundation
0x996b2d3b _NSAppleEventManagerGenericHandler + 218
30 com.apple.AE
0x9c341b15 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 387
31 com.apple.AE
0x9c310ed6 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
32 com.apple.AE
0x9c310dce aeProcessAppleEvent + 318
33 com.apple.HIToolbox
0x931ea7c1 AEProcessAppleEvent + 55
34 com.apple.AppKit
0x984c43a8 _DPSNextEvent + 1089
35 com.apple.AppKit
0x984c3ad0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
36 com.apple.AppKit
0x984b635c -[NSApplication run] + 727
37 com.adobe.Acrobat.framework
0x00010873 RunAcrobat + 6882
38 com.adobe.Acrobat.framework
0x0000eecd RunAcrobat + 316
39 com.adobe.Acrobat.Pro
0x00001e92 main + 94
40 com.adobe.Acrobat.Pro
0x00001e16 start + 54
Thread 1:
0 libsystem_kernel.dylib
0x99e65046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91c09dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x91c0dcce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x99e65992 kevent64 + 10
1 libdispatch.dylib
0x964e18bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib
0x964e1556 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib
0x99e65046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91c09dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x91c0dcce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib
0x99e65046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91c09dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x91c0dcce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib
0x99e647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x91c0ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x91c0cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x99c0a922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x99c0ab46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x99bd6f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x99bd756e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x91c085fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91c08485 _pthread_start + 130
11 libsystem_pthread.dylib
0x91c0dcf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib
0x99e647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x91c0ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x91c0cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x99c0a922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x99c0ab46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x99bd6f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x99bd756e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x91c085fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91c08485 _pthread_start + 130
11 libsystem_pthread.dylib
0x91c0dcf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib
0x99e647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x91c0ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x91c0cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x99c0a922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x99c0ab46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x99bd6f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x99bd756e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x91c085fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91c08485 _pthread_start + 130
11 libsystem_pthread.dylib
0x91c0dcf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib
0x99e647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x91c0ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x91c0cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x99c0a922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x99c0ab46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x99bd6f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x99bd756e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x91c085fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91c08485 _pthread_start + 130
11 libsystem_pthread.dylib
0x91c0dcf2 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib
0x99e647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x91c0ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x91c0cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x99c0a922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x99c0ab46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x99bd6f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x99bd756e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x91c085fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91c08485 _pthread_start + 130
11 libsystem_pthread.dylib
0x91c0dcf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib
0x99e647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x91c0ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x91c0cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x99c0a922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x99c0ab46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x99bd6f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x99bd756e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x91c085fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91c08485 _pthread_start + 130
11 libsystem_pthread.dylib
0x91c0dcf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib
0x99e647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x91c0ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x91c0cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x99c0a922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x99c0ab46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x99bd6f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x99bd756e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x91c085fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91c08485 _pthread_start + 130
11 libsystem_pthread.dylib
0x91c0dcf2 thread_start + 34
Thread 12:
0 libsystem_kernel.dylib
0x99e647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x91c0ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x91c0cbd9 pthread_cond_wait$UNIX2003 + 71
3 AdobeAGM
0x020f9dac AGMInitialize + 33770
4 AdobeAGM
0x020f9ce6 AGMInitialize + 33572
5 AdobeAGM
0x020f9841 AGMInitialize + 32383
6 libsystem_pthread.dylib
0x91c085fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91c08485 _pthread_start + 130
8 libsystem_pthread.dylib
0x91c0dcf2 thread_start + 34
Thread 13:
0 libsystem_kernel.dylib
0x99e647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x91c0ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x91c0cbd9 pthread_cond_wait$UNIX2003 + 71
3 AdobeAGM
0x020f9dac AGMInitialize + 33770
4 AdobeAGM
0x020f9ce6 AGMInitialize + 33572
5 AdobeAGM
0x020f9841 AGMInitialize + 32383
6 libsystem_pthread.dylib
0x91c085fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91c08485 _pthread_start + 130
8 libsystem_pthread.dylib
0x91c0dcf2 thread_start + 34
Thread 14:
0 libsystem_kernel.dylib
0x99e647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x91c0ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x91c0cbd9 pthread_cond_wait$UNIX2003 + 71
3 AdobeAGM
0x020f9dac AGMInitialize + 33770
4 AdobeAGM
0x020f9ce6 AGMInitialize + 33572
5 AdobeAGM
0x020f9841 AGMInitialize + 32383
6 libsystem_pthread.dylib
0x91c085fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91c08485 _pthread_start + 130
8 libsystem_pthread.dylib
0x91c0dcf2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x027a66ff ecx: 0xa03e8e88 edx: 0x00000000
edi: 0x00000019 esi: 0xbfffc9d0 ebp: 0xbfffcff8 esp: 0xbfffc950
ss: 0x00000023 efl: 0x00010246 eip: 0x027a702b cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU:
2
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x1000 -
0x1fff +com.adobe.Acrobat.Pro (10.1.8 - 10.1.8) <FDE8EED5-3FF3-C6CC-51BD-C25783A37C4E> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
0x6000 - 0x1d1aff7 +com.adobe.Acrobat.framework (10.1.8 - 10.1.8) <B478D28D-E617-5A40-998F-2933D2AA17EA> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x1faa000 - 0x20cbfff +AdobeACE (1) <B885D217-C2F6-8496-12D0-FCA0E620635B> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x20ee000 - 0x26b3feb +AdobeAGM (1) <D32ACDB7-2362-47C0-8D55-DBE2F4D82433> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x2766000 - 0x2783ff7 +AdobeBIB (1) <7C894693-F5AC-A9BF-E72A-097BDF33C329> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x278a000 - 0x2aafff7 +com.adobe.CoolType (AdobeCoolType 5.08.124.1 - 5.08.124.1) <7A42B517-029D-BDB6-38BB-7792AE56837B> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x2bd4000 - 0x2bdfffa com.apple.CommerceCore (1.0 - 42) <FB799100-F7E7-3515-AB46-C09E1A85C3E6> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x76b5000 - 0x76daff9 com.apple.framework.familycontrols (4.1 - 410) <1C51C102-191C-3EE5-BC56-24B7DE55B885> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x76ef000 - 0x76f0ffd com.apple.textencoding.unicode (2.6 - 2.6) <27946D57-CEFB-3EF1-B124-4A39D2621738> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x7f5f000 - 0x7f6dfff libSimplifiedChineseConverter.dylib (61) <6E42E198-9C8D-3F0F-9660-6D9975C2461E> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0xb80e000 - 0xb820ffd libTraditionalChineseConverter.dylib (61) <EFC81138-0455-321B-A93A-F4E9C4A3EB31> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x8fe06000 - 0x8fe38417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
0x90008000 - 0x90008fff libkeymgr.dylib (28) <43297D93-111A-3880-AE0D-55C7404C52DC> /usr/lib/system/libkeymgr.dylib
0x90009000 - 0x9001bfff libsystem_asl.dylib (217.1.4) <F4B8D4CC-71BC-3C45-8669-91747B456739> /usr/lib/system/libsystem_asl.dylib
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0x913e2000 - 0x913ebfff libsystem_notify.dylib (121) <C52DC28B-66DF-3F1C-8A2B-4D1F41DEB168> /usr/lib/system/libsystem_notify.dylib
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0x91bcc000 - 0x91bd0ffa libcache.dylib (62) <F69AA956-EA55-3562-8A8E-C6393662B1D6> /usr/lib/system/libcache.dylib
0x91c07000 - 0x91c0effb libsystem_pthread.dylib (53.1.4) <AD357A6E-6746-3FB2-B6F5-8101E9DE7671> /usr/lib/system/libsystem_pthread.dylib
0x91c0f000 - 0x91cdffef libvDSP.dylib (423.32) <E2FA7230-A001-3F6B-9ACF-6998C51AD7DC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x91ce0000 - 0x91d35fff libc++.1.dylib (120) <AE695E83-E3C6-3F13-BFC2-A2945AEAB0AC> /usr/lib/libc++.1.dylib
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0x920b7000 - 0x9225f4af libobjc.A.dylib (551.1) <18361D2F-0405-39B0-8354-2D865703118D> /usr/lib/libobjc.A.dylib
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0x9244c000 - 0x9244dfff liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib
0x9244e000 - 0x92459fff libcsfde.dylib (380) <9BF88593-920A-3BC3-AD21-71EA8AE48500> /usr/lib/libcsfde.dylib
0x9245a000 - 0x9245bfff libsystem_blocks.dylib (63) <2AC67D5E-ECD4-3644-A53C-9684F9B7AA33> /usr/lib/system/libsystem_blocks.dylib
0x9245c000 - 0x92499ffb libGLImage.dylib (9.3.1) <26AB4352-1F99-3170-B5E0-459F561233D6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x9249a000 - 0x9258efff libFontParser.dylib (111.1) <D8F9B2A4-41A6-3407-8D80-13A841F97BE5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x925af000 - 0x92602fff com.apple.htmlrendering (77 - 1.1.4) <E4988ECB-285F-3FC0-A8EC-48A1260A96C7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x92603000 - 0x92651ff9 com.apple.HIServices (1.22 - 466) <30636237-408A-3552-90C1-1279348DF7CB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x92652000 - 0x92656fff com.apple.CommonPanels (1.2.6 - 96) <CDB85D69-FF93-31CF-B530-5DA366C9288C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x92657000 - 0x92743ff7 libxml2.2.dylib (26) <32040145-6FD6-3AD2-B98B-39F73BF9AC47> /usr/lib/libxml2.2.dylib
0x9306b000 - 0x93086ff5 com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x9309d000 - 0x931afffc libsqlite3.dylib (158) <A1CDF363-AB65-3D3F-B62C-171C01DEE337> /usr/lib/libsqlite3.dylib
0x931b0000 - 0x931b0fff com.apple.Carbon (154 - 157) <33457512-4EA2-373B-BB04-A6A7B6D4E54A> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x931b1000 - 0x93526ff9 com.apple.HIToolbox (2.1 - 696) <43CB31D6-4C2B-30FA-A374-DB7C5728E7AD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x93527000 - 0x93534fff com.apple.Librarian (1.2 - 1) <AA456CBE-F102-3FC5-8980-E4C0ED6DEA3B> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x93535000 - 0x9354fff7 com.apple.GenerationalStorage (2.0 - 160.2) <D6235DD6-3039-383F-9378-294A2EC11E50> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x93550000 - 0x9358dff7 libauto.dylib (185.5) <CD008E66-4A0C-35F5-8D72-80D76A716A03> /usr/lib/libauto.dylib
0x93590000 - 0x93592ff2 com.apple.EFILogin (2.0 - 2) <A884A315-7857-3BF8-97FA-1EB4A61C97F8> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x93593000 - 0x935d2ff7 com.apple.bom (12.0 - 192) <B5E5E554-BFBD-3CB7-A43B-92F51F596FB4> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x935d3000 - 0x93840ff6 com.apple.security (7.0 - 55471) <5FCF76B2-92C6-3404-87D3-91B3F6E203AA> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x93889000 - 0x938c5ff4 com.apple.RemoteViewServices (2.0 - 94) <C08AC054-A318-3BC8-9634-510B39493C52> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x938ce000 - 0x938d1ffe com.apple.LoginUICore (3.0 - 3.0) <6FE961A4-3C17-3004-B50B-FD78FDC28350> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/LoginUICore. framework/Versions/A/LoginUICore
0x938d2000 - 0x938eeff9 com.apple.Ubiquity (1.3 - 289) <64DEF1B4-F874-3DF2-9D58-ABBF0A15C5BB> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x938ef000 - 0x938f1fff libsystem_configuration.dylib (596.12) <DE9038BB-0403-3263-885F-D949F8FBAFE7> /usr/lib/system/libsystem_configuration.dylib
0x938f2000 - 0x9391dff5 com.apple.ChunkingLibrary (2.0 - 155.1) <87D1076A-1EC8-3C26-93DB-E4AD394A45AF> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x9391e000 - 0x93922ffa libGIF.dylib (1038) <1108B78D-2B39-3823-8FF8-6A9FDC31AC4E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x93923000 - 0x93958ffd libssl.0.9.8.dylib (50) <F3BEA2DF-DB84-37F0-B4C7-97C0A4DF19C9> /usr/lib/libssl.0.9.8.dylib
0x9398a000 - 0x93990ff7 com.apple.AOSNotification (1.7.0 - 760.3) <6F809FD3-4DE6-32C4-9E8A-5CBCAE3A73C9> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotification
0x939e7000 - 0x93a43ffa com.apple.print.framework.PrintCore (9.0 - 428) <68C13032-D1B7-31C7-968B-E4C6325A0DA7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x93a44000 - 0x93a46ffe libCVMSPluginSupport.dylib (9.3.1) <771F15D1-AB7E-32ED-98F1-8335EF1F9E5C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dyl ib
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0x9421d000 - 0x94290fff com.apple.SearchKit (1.4.0 - 1.4.0) <B07169DD-5577-3898-8146-0E63A5FD31DF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x942c3000 - 0x9430bfff com.apple.PerformanceAnalysis (1.47 - 47) <48BE84A9-3753-3CDA-A092-2F8CA36C731C> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna lysis
0x94366000 - 0x9439efff com.apple.LDAPFramework (2.4.28 - 194.5) <77DAAC92-8442-3BBD-9782-A7D48BC74BE3> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94cfa000 - 0x94d01ff2 com.apple.NetFS (6.0 - 4.0) <D295AB6B-CB1D-39E3-9D2F-42273D928D70> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x94d02000 - 0x94d0cff7 com.apple.speech.synthesis.framework (4.6.2 - 4.6.2) <16E20DCD-89F4-3C8E-9DBA-EED359807038> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x94d0d000 - 0x94d0dfff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <DDAC0B59-F886-3AB1-98E8-C71FFF161CD4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x94d14000 - 0x94defff7 com.apple.LaunchServices (572.23 - 572.23) <7E52FB5C-9ECF-3CB9-BF18-6652B8D8CDEProblem solved. The Adobe chat support proposed a few solutions (reinstall, reactivate, repair disk permission) and the last solution works. Managed to get Acrobat to work through the following steps:
1) Un-install Acrobat X
2) Create a new account with Administrator rights
3) Log out and login using new account
4) Install Acrobat X
5) Launch Acrobat X
Acrobat works on the new account but the same problem persists on the old account. Both accounts have the same administrator rights, but according to Adobe chat support, there's a difference between a built-in Admin and newly created Admin on mac which I have absolute no idea.
Anyway I just migrated my data from the old account to the new account to make everything work -
Acrobat X Pro (10 and lower) won't start on Windows 7 (64-bit)
Hello, does anyone know why Acrobat X Pro (10 and lower) won't start on Windows 7 (64-bit)? It just doesn't respond whether I try to open files with it or double-click to start the program. Re-installation and Repair doesn't help. I had the same issue with the previous versions of Acrobat on this computer.
Thank you!Ditto to all of the above. Acrobat Pro was working fine until a day or two ago, then kaput. Reader still functions. I have Win 7 (64bit), CS6 Design and Web Premium. Anyone with any new ideas?
I don't seem to have an alm.log file, but I do have the amt3.log, see below.
amt3.log
2012-06-12 07:54:34 [5740] AMT: START SESSION, library version 3.5.0.34,3.5
2012-06-12 07:54:34 [5740] AMT: Initializing C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\
2012-06-12 07:54:34 [5740] AMT: Adobe License Manager version 3.5 (build 2.0) RELEASE
2012-06-12 07:54:34 [5740] AMT: Virtualization Turned off
2012-06-12 07:54:34 [5740] ServiceLoader: looking for library C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\adobe_caps.dll
2012-06-12 07:54:34 [5740] ServiceLoader: Found library C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\adobe_caps.dll
2012-06-12 07:54:34 [5740] PCDService: PCD Service in threaded mode
2012-06-12 07:54:34 [5740] performance: AMTPreObtainProductLicense took 4.550707 ms
2012-06-12 07:54:34 [5740] PCD thread: PCD thread started
2012-06-12 07:54:34 [5740] ServiceLoader: looking for library C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Adobe_OOBE_Launcher.dll
2012-06-12 07:54:34 [5740] ServiceLoader: Found library C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Adobe_OOBE_Launcher.dll
2012-06-12 07:54:34 [5740] AMT: App Product Locale [0] = en_US
2012-06-12 07:54:34 [5740] config: Loading configuration for C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\AMT\application.xml
2012-06-12 07:54:34 [5740] config: Found payload code {AC76BA86-1033-F400-7760-000000000005}
2012-06-12 07:54:34 [5740] PCDService: found driver code {402F6F2E-5683-491C-977D-0CA599A07CAF}
2012-06-12 07:54:34 [5740] config: config: Host app was installed, using installed license configuration.
2012-06-12 07:54:34 [5740] PCDService: No value for key [FLMap] in hive [AcrobatPro-AS1-Win-GM{|}ALL] in cache.
2012-06-12 07:54:34 [5740] config: Setting current license to the driver at startup because no mapping was found.
2012-06-12 07:54:34 [5740] config: Setting current license to DesignWebSuitePremium-CS6-Win-GM [ALL]
2012-06-12 07:54:34 [5740] config: payload code: {AC76BA86-1033-F400-7760-000000000005}
2012-06-12 07:54:34 [5740] config: driver payload code: {402F6F2E-5683-491C-977D-0CA599A07CAF}
2012-06-12 07:54:34 [5740] config: driver licensing code: DesignWebSuitePremium-CS6-Win-GM
2012-06-12 07:54:34 [5740] config: current licensing code: DesignWebSuitePremium-CS6-Win-GM
2012-06-12 07:54:34 [5740] config: current locale code: ALL
2012-06-12 07:54:34 [5740] config: Done loading configuration
2012-06-12 07:54:34 [5740] AMT: Locale from PCD [0] = en_US
2012-06-12 07:54:34 [5740] AMT: Reordered Installed App Product Locale [0] = en_US
2012-06-12 07:54:34 [5740] config: Setting insalled locales
2012-06-12 07:54:34 [5740] config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
2012-06-12 07:54:34 [5740] ServiceLoader: looking for library C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\asneu.dll
2012-06-12 07:54:34 [5740] ServiceLoader: Found library C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\asneu.dll
2012-06-12 07:54:34 [5740] AMT: config: Finding license info for payload: {402F6F2E-5683-491C-977D-0CA599A07CAF}
2012-06-12 07:54:34 [5740] AMT: config: PayloadCode: {AC76BA86-1033-F400-7760-000000000005}
2012-06-12 07:54:34 [5740] AMT: config: Driver PayloadCode: {402F6F2E-5683-491C-977D-0CA599A07CAF}
2012-06-12 07:54:34 [5740] AMT: config: Installed LicensingCode: DesignWebSuitePremium-CS6-Win-GM
2012-06-12 07:54:34 [5740] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2012-06-12 07:54:34 [5740] PCDService: No value for key [BridgeTalkCode] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2012-06-12 07:54:34 [5740] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:34 [5740] PCDService: No value for key [BridgeTalkCode] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:34 [5740] PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [AcrobatPro-AS1-Win-GM] in master.
2012-06-12 07:54:34 [5740] PCDService: No value for key [EULA] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:34 [5740] PCDService: No value for key [Registration] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:34 [5740] PCDService: No value for key [Registration] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2012-06-12 07:54:34 [5740] PCDService: No value for key [Growl] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:34 [5740] PCDService: No value for key [Growl] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2012-06-12 07:54:34 [5740] PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:34 [5740] PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2012-06-12 07:54:34 [5740] AMT: config: No BridgeTalkCode found in configuration; Bridgetalk will be disabled.
2012-06-12 07:54:34 [5740] PCDService: No value for key [SuiteFeatureCount] in hive [DesignWebSuitePremium-CS6-Win-GM] in master.
2012-06-12 07:54:34 [5740] AMT: Application can be serialized (sif file found).
2012-06-12 07:54:34 [5740] PCDService: No value for key [SN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
2012-06-12 07:54:34 [5740] config: No en_US licensed serial number found in AcrobatPro-AS1-Win-GM
2012-06-12 07:54:34 [5740] PCDService: No value for key [SN] in hive [DesignWebSuitePremium-CS6-Win-GM{|}ALL] in cache.
2012-06-12 07:54:34 [5740] config: No ALL licensed serial number found in DesignWebSuitePremium-CS6-Win-GM
2012-06-12 07:54:34 [5740] PCDService: No value for key [AMTConfigPath] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in cache.
2012-06-12 07:54:34 [5740] PCDService: No value for key [LineCV 6] in hive [DesignWebSuitePremium-CS6-Win-GM{|}ALL] in cache.
2012-06-12 07:54:34 [5740] PCDService: No value for key [LineCV 7] in hive [DesignWebSuitePremium-CS6-Win-GM{|}ALL] in cache.
2012-06-12 07:54:34 [5740] AMT: First launch (serial [90148700767331006075]).
2012-06-12 07:54:34 [5740] AMT: Application state initialized. Obtaining Product License.
2012-06-12 07:54:34 [5740] AMT: Obtaining client features from cache.
2012-06-12 07:54:34 [5740] AMT: Obtaining client product info from cache.
2012-06-12 07:54:34 [5740] AMT: Forcing first launch workflow because product is not licensed from previous launch.
2012-06-12 07:54:34 [5740] AMT: AMT: Obtaining Product License.
2012-06-12 07:54:34 [5740] AMT: Launch Workflow not yet done in foreground in this session.
2012-06-12 07:54:34 [5740] AMT: Starting First Launch Workflow
2012-06-12 07:54:34 [5740] AMT: Running in PROV_APP
2012-06-12 07:54:34 [5740] PCDService: No value for key [EULADelay] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:34 [5740] PCDService: No value for key [EULADelay] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:34 [5740] PCDService: No value for key [MediaTag] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:34 [5740] config: No media tag found for payload {402F6F2E-5683-491C-977D-0CA599A07CAF}
2012-06-12 07:54:34 [5740] config: Using default media policy RET
2012-06-12 07:54:34 [5740] uiswitch: EULA has already been accepted.
2012-06-12 07:54:34 [5740] AMT: Starting ALM workflow.
2012-06-12 07:54:34 [5740] AMT: Initializing ALM for serialized activation.
2012-06-12 07:54:34 [5740] ALMService: Initializing as licensed app
2012-06-12 07:54:34 [5740] ALM: _info_: Start ALM 3.5 Release (build 3.5.2.0)
2012-06-12 07:54:34 [5740] SLCoreService: Starting up SLCore 1.5 Release (build 1.5.21.224873).
2012-06-12 07:54:34 [5740] SLCoreService: Service construction took 0.0 ms and succeed.
2012-06-12 07:54:34 [5740] ALM: _info_: LEID passed DesignWebSuitePremium-CS6-Win-GM is used to configure SLCore = 0
2012-06-12 07:54:34 [5740] ALM: _info_: Host app is Licensable App
2012-06-12 07:54:34 [5740] PCDService: No value for key [AcrobatPro-AS1-Win-GM{|}16] in hive [SSC-AS1-LE-Dominance] in master.
2012-06-12 07:54:34 [5740] config: SSC LEID dir not found: C:\Program Files (x86)\Common Files\Adobe\ssc\TechnicalCommunicationSuite-TS3.5-Win-GM
2012-06-12 07:54:34 [5740] config: SSC LEID dir not found: C:\Program Files (x86)\Common Files\Adobe\ssc\TechnicalCommunicationSuite-TS3.5-Win-GM
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID AcrobatPro-AS1-Win-GM with AMT Path C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\AMT
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID AcrobatSuite-AS1-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\AcrobatSuite-AS1-Win-GM
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID FrameMakerServer-TS3-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\FrameMakerServer-TS3-Win-GM
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID TechnicalCommunicationSuite-TS3-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\TechnicalCommunicationSuite-TS3-Win-GM
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID DesignSuiteStandard-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuiteStandard-CS5.5-Win-GM
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID WebSuitePremium-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\WebSuitePremium-CS5.5-Win-GM
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID DesignSuitePremium-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuitePremium-CS5.5-Win-GM
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID MasterCollection-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\MasterCollection-CS5.5-Win-GM
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID ELearningSuite-ES2.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\ELearningSuite-ES2.5-Win-GM
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID TechnicalCommunicationSuite-TS3.5-Win-GM with AMT Path
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID V6{}TechnicalCommunicationSuite-TS4-Win-PR with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\V6{}TechnicalCommunicationSuite-TS4-Win-PR
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID V6{}FrameMakerServer-TS4-Win-PR with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\V6{}FrameMakerServer-TS4-Win-PR
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID DesignWebSuitePremium-CS6-Win-PR with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignWebSuitePremium-CS6-Win-PR
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID DesignSuiteStandard-CS6-Win-PR with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuiteStandard-CS6-Win-PR
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID MasterCollection-CS6-Win-PR with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\MasterCollection-CS6-Win-PR
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID V6{}ELearningSuite-ES6-Win-PR with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\V6{}ELearningSuite-ES6-Win-PR
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID CreativeCloud-CS6-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Win-GM
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID DesignWebSuitePremium-CS6-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT
2012-06-12 07:54:34 [5740] PCDService: No value for key [MediaTag] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:34 [5740] config: No media tag found for payload {402F6F2E-5683-491C-977D-0CA599A07CAF}
2012-06-12 07:54:34 [5740] config: Using default media policy RET
2012-06-12 07:54:34 [5740] ALM: _info_: MediaTagPolicy is RET
2012-06-12 07:54:34 [5740] PCDService: No value for key [NTL_WO_SN] in hive [DesignWebSuitePremium-CS6-Win-GM] in master.
2012-06-12 07:54:34 [5740] ALM: _info_: Canonical LEID is AcrobatPro-AS1-Win-GM
2012-06-12 07:54:34 [5740] ALM: _info_: Driver LEID is DesignWebSuitePremium-CS6-Win-GM
2012-06-12 07:54:34 [5740] PCDService: No value for key [901487007673310060752956] in hive [RejectedSNDomain_CS5] in cache.
2012-06-12 07:54:34 [5740] SLCoreService: Reading product config [C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT\SLConfig.xml]
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2012-06-12 07:54:34 [5740] ALM: _time_: (func: ALM_Initialize, duration: 0.016 sec)
2012-06-12 07:54:34 [5740] AMT: Performing ALM silent license verification.
2012-06-12 07:54:34 [5740] PCDService: No value for key [EncryptedSerial] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in cache.
2012-06-12 07:54:34 [5740] PCDService: No value for key [Serial] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in cache.
2012-06-12 07:54:34 [5740] config: No pre-serial number found in {402F6F2E-5683-491C-977D-0CA599A07CAF}
2012-06-12 07:54:34 [5740] PCDService: No value for key [PSN] in hive [DesignWebSuitePremium-CS6-Win-GM{|}en_US] in cache.
2012-06-12 07:54:34 [5740] config: No en_US provisional serial number found in DesignWebSuitePremium-CS6-Win-GM
2012-06-12 07:54:34 [5740] PCDService: No value for key [PSN] in hive [DesignWebSuitePremium-CS6-Win-GM{|}ALL] in cache.
2012-06-12 07:54:34 [5740] config: No ALL provisional serial number found in DesignWebSuitePremium-CS6-Win-GM
2012-06-12 07:54:34 [5740] ALM: _info_: Validate license at Pre-Chrome time
2012-06-12 07:54:34 [5740] ALM: _info_: Searching license for locale en_US ...
2012-06-12 07:54:34 [5740] PCDService: No value for key [SN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
2012-06-12 07:54:34 [5740] config: No en_US licensed serial number found in AcrobatPro-AS1-Win-GM
2012-06-12 07:54:34 [5740] PCDService: No value for key [970787040936944783527623] in hive [RejectedSNDomain_CS5] in cache.
2012-06-12 07:54:34 [5740] SLCoreService: Reading product config [C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\AMT\SLConfig.xml]
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2012-06-12 07:54:34 [5740] ALM: _info_: Found existing serialization under LEID AcrobatPro-AS1-Win-GM, the serial number locale is ALL
2012-06-12 07:54:34 [5740] PCDService: No value for key [970787040936944783527623] in hive [RejectedSNDomain_CS5] in cache.
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2012-06-12 07:54:34 [5740] PCDService: No value for key [970787040936944783527623] in hive [RejectedSNDomain_CS5] in cache.
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2012-06-12 07:54:34 [5740] ALM: _info_: Cached license is expired for locale en_US, continue the search to next locale
2012-06-12 07:54:34 [5740] ALM: _info_: No valid license found, fall back to the most preferred locale: en_US
2012-06-12 07:54:34 [5740] PCDService: No value for key [SN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
2012-06-12 07:54:34 [5740] config: No en_US licensed serial number found in AcrobatPro-AS1-Win-GM
2012-06-12 07:54:34 [5740] PCDService: No value for key [970787040936944783527623] in hive [RejectedSNDomain_CS5] in cache.
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2012-06-12 07:54:34 [5740] PCDService: No value for key [970787040936944783527623] in hive [RejectedSNDomain_CS5] in cache.
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2012-06-12 07:54:34 [5740] SLCoreService: Syncing to license store...
2012-06-12 07:54:35 [5740] SLCoreService: Found server mkey.
2012-06-12 07:54:35 [5740] SLCoreService: Loading license references...
2012-06-12 07:54:35 [5740] SLCoreService: Found 4 license file(s)
2012-06-12 07:54:35 [5740] SLCoreService: Parsing license file [20566957.lic] succeed.
2012-06-12 07:54:35 [5740] SLCoreService: Parsing license file [226832637.lic] succeed.
2012-06-12 07:54:35 [5740] SLCoreService: Parsing license file [28738525.lic] succeed.
2012-06-12 07:54:35 [5740] SLCoreService: Parsing license file [7412525.lic] succeed.
2012-06-12 07:54:35 [5740] SLCoreService: License store synchronization took 32.2 ms and succeed.
2012-06-12 07:54:35 [5740] SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
2012-06-12 07:54:35 [5740] config: Setting current license to AcrobatPro-AS1-Win-GM [ALL]
2012-06-12 07:54:35 [5740] PCDService: No value for key [LoadTrial] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:35 [5740] PCDService: No value for key [LoadTrial] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2012-06-12 07:54:35 [5740] PCDService: No value for key [PDApp_WF] in hive [AcrobatPro-AS1-Win-GM] in cache.
2012-06-12 07:54:35 [5740] PCDService: No value for key [ALM_Info_S1] in hive [AcrobatPro-AS1-Win-GM{|}ALL] in cache.
2012-06-12 07:54:35 [5740] ALM: _info_: Performing Block Check
2012-06-12 07:54:35 [5740] SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
2012-06-12 07:54:35 [5740] PCDService: No value for key [Subscription] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:35 [5740] PCDService: No value for key [Subscription] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2012-06-12 07:54:35 [5740] PCDService: No value for key [ACT_NOINTERNET] in hive [AcrobatPro-AS1-Win-GM] in cache.
2012-06-12 07:54:35 [5740] PCDService: No value for key [SERVICE_ONLINE] in hive [AcrobatPro-AS1-Win-GM] in cache.
2012-06-12 07:54:35 [5740] SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
2012-06-12 07:54:35 [5740] ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.046 sec)
2012-06-12 07:54:35 [5740] ALM: _info_: ALM_License_SilentValidate return license status: Invalid
2012-06-12 07:54:35 [5740] AMT: License check shows product is unlicensed.
2012-06-12 07:54:35 [5740] AMT: Product is not activated. Starting ALM launch-time product licensing UI.
2012-06-12 07:54:35 [5740] SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
2012-06-12 07:54:35 [5740] PCDService: No value for key [PDApp_WF] in hive [AcrobatPro-AS1-Win-GM] in cache.
2012-06-12 07:54:35 [5740] SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
2012-06-12 07:54:35 [5740] ALM: _info_: Entered ALM_NeedANAG
2012-06-12 07:54:35 [5740] SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
2012-06-12 07:54:35 [5740] PCDService: No value for key [ADOBEID_EXT_PROFILE] in hive [970787040936944783527623] in cache.
2012-06-12 07:54:35 [5740] ALM: _info_: Exiting ALM_NeedANAG
2012-06-12 07:54:35 [5740] AMT: NAG Ignored!!.
2012-06-12 07:54:35 [5740] AMT: Licensing has been refused. Application must exit.
2012-06-12 07:54:35 [5740] AMT: Starting Data Collection for SWTag_Init()
2012-06-12 07:54:35 [5740] AMT: DoISOTagging() productCanonicalLEID = AcrobatPro-AS1-Win-GM;outMappedLEID = AcrobatPro-AS1-Win-GM, unused =
2012-06-12 07:54:35 [5740] AMT: DoISOTagging() productPayloadCode = {AC76BA86-1033-F400-7760-000000000005};driverPayloadCode = {402F6F2E-5683-491C-977D-0CA599A07CAF}
2012-06-12 07:54:35 [5740] PCDService: No value for key [EPIC_APP_543] in hive [AcrobatPro-AS1-Win-GM] in master.
2012-06-12 07:54:35 [5740] AMT: SWTag_Init() Tags Arguments CS6 Design and Web Premium; AcrobatPro-AS1-Win-GM;
2012-06-12 07:54:35 [5740] AMT: DoISOTagging() License Status = unlicensed
2012-06-12 07:54:35 [5740] AMT: DoISOTagging() Tags 970787040936944783527623; 10.0; TRIAL
2012-06-12 07:54:35 [5740] AMT: DoISOTagging() Product Version 10; 0
2012-06-12 07:54:35 [5740] performance: AMTObtainProductLicense took 117.355057 ms
2012-06-12 07:54:35 [5740] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:35 [5740] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2012-06-12 07:54:35 [5740] PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:35 [5740] PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2012-06-12 07:54:35 [5740] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2012-06-12 07:54:35 [5740] ServiceLoader: looking for library C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\updaternotifications.dll
2012-06-12 07:54:35 [5740] ServiceLoader: looking for library C:\Windows\system32\updaternotifications.dll
2012-06-12 07:54:35 [5740] ServiceLoader: Failed to find updaternotifications.dll
2012-06-12 07:54:35 [5740] ALMService: Terminating
2012-06-12 07:54:35 [5740] SLCoreService: Shutting down SLCore 1.5 Release (build 1.5.21.224873).
2012-06-12 07:54:35 [5740] SLCoreService: Service destruction took 0.6 ms and succeed.
2012-06-12 07:54:35 [5740] ALM: _info_: End ALM
2012-06-12 07:54:35 [5740] performance: AMTReleaseProductLicense took 5.815388 ms
2012-06-12 07:54:35 [5740] AMT: END SESSION. -
Hi all,
My recently installed (Windows 8.1) Acrobat Pro (part of CS6) suddenly stopped working - now it won't start.
This happened on Windows 7 in 2012 and was eventually fixed.
Any advice on what I should do? [I can't find where to post a question to the adobe help people]
- DuncanWell, the computer stopped starting up at all. It could never find the operating system. I tried safe mode and virtually every other non-standard start-up option. I then did target disk mode with another MBP and got the message: "The disk you inserted was not readable by this computer." I then tried using disk utility and it couldn't retrieve retrieve the data using restore (writing to an external drive). I suspect that this means the hard drive would need to be replaced. In your expert opinions, is this necessarily true? Could this still be just a software problem, or perhaps some other piece of hardware?
Part of the reason I ask is that this laptop is now nearly five years old. It's needed a new battery for two years. If it's a virtual certainty that the hard drive is toast, I don't want to pay $150 for someone to take it out and try to recover any remaining data from it, only to reveal that the data is indeed irretrievable (since the computer itself is probably only worth $300-400 at this point). The nearest Genius Bar is also more than 2 hours away. Am I going about this the right way by using disk utility, given that the hard drive won't mount to the desktop of the other computer? If the hard drive can't be reat in target disk mode, does that confirm that it is the hard drive?
Thanks
Oh also, it does still make the startup noise, even though I can't run the AHT since I can't get it to start up in safemode. I thought this mean that it passing various hardware tests. Does this not apply to the hard drive?
Message was edited by: Euain_ *add-on* -
Hello,
For quite some time now I am unable to open Adobe acrobat reader / any other PDF file.
When I open it, in windows task manager I can see there is a running process, but it stays like that.
I have tried uninstalling, restarting my pc and reinstalling but it still won't start.
I am running on Windows 7 with all the important updates installed.
Can anybody help please?Now I'm trying to disabled reader_sl.exe from running on startup. I don't see it in Startup menu/Services/msconfig.
The only adobe related program that is running at starting is AdobeARM.exe.
Can anyone please point me in the right direction? Thank you
EDIT: Ok I found it myself. It was the AdobeARM.exe that was running reader_sl.exe. Disabling it in msconfig did the trick.
From this point I am not sure if it was both the eula.exe and reader_sl.exe or just the reader_sl.exe.
Good that I found it, now I can continue using my favorite PDF reader and it seems faster without the speedlauncher. Maybe because I have SanDisk ExpressCache.
Message was edited by: KTang -
Acrobat X Pro (standalone) Won't Start
I'm running Win 7 ultimate w/ 8G mem., plenty of disk space, just bought Acrobat X Pro to replace VIII Pro.
I uninstalled VIII, installed X. Seemed to work but when I clicked on the Acrobat X icon nothing happened. I was running Avira anti-virus. It identified hosts.exe as having malware, but I found out from a search that that was a false positive. Turned off the AV, disconnected from the Web, reinstalled, restarted computer. Same no-start problem. Tried several variations of all this, including using a new download, several clean re-installs, and twice choosing "repair installation" instead of new installation. None of which helped.
Used AdbeArCleaner_v2.exe, got "successful" message, rebooted. Acrobat wtill wont start won't start. It asppears to have installed the printer driver OK and if I click on acrodist.exe, I get a flash screen. If I right click on a PDF and then on Open With and choose Adobe Acrobat, nothing happens. Try it with Adobe Reader, the PDF opens.
What do I need to do to get Acrobat working?
Thanks,Got it at www.bestwholesalesoftware.com <Adobe Acrobat X Professional – Best Wholesale Software PC & More>. They sent me a registration code that was accepted.
Adobe LiveCycle ES2, which was apparently part of the installation process, works, but throws an error message when I try to preview the form as a PDF (There was a problem with Acrobat/Reader. If it is running, please exit and try again (1:1). -
On a Win7pro/64 machine I've been trying to upgrade form Acrobat 9 to 10. I uninstalled 9, installed 10, and at first got the dialog "internal error occured" then another dialog with a runtime error. I'm installing from an education licensing disk which I think only has 10.0.0, so after the error I downloaded the 10.1.3 update and ran it. Still won't start, but now all I get is "an internal error occurred." The runtime error is gone. And the program still won't start. Here's the details from administrative events.
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level> <Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-08-12T19:25:27.000000000Z" />
<EventRecordID>209396</EventRecordID> <Channel>Application</Channel>
<Computer>MN-PC</Computer>
<Security />
</System>
- <EventData>
<Data>Acrobat.exe</Data>
<Data>10.0.0.396</Data>
<Data>4cc5ebc0</Data> <Data>MSVCR90.dll</Data>
<Data>9.0.30729.6161</Data> <Data>4dace5b9</Data>
<Data>40000015</Data> <Data>0005beae</Data>
<Data>e2c</Data> <Data>01cd78c032854e50</Data>
<Data>C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat.exe</Data> <Data>C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7 eb57\MSVCR90.dll</Data>
<Data>7830f89c-e4b3-11e1-9d61-b8ac6fa97021</Data> </EventData>
</Event>
Any help would be appreciated.On a Win7pro/64 machine I've been trying to upgrade form Acrobat 9 to 10. I uninstalled 9, installed 10, and at first got the dialog "internal error occured" then another dialog with a runtime error. I'm installing from an education licensing disk which I think only has 10.0.0, so after the error I downloaded the 10.1.3 update and ran it. Still won't start, but now all I get is "an internal error occurred." The runtime error is gone. And the program still won't start. Here's the details from administrative events.
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level> <Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-08-12T19:25:27.000000000Z" />
<EventRecordID>209396</EventRecordID> <Channel>Application</Channel>
<Computer>MN-PC</Computer>
<Security />
</System>
- <EventData>
<Data>Acrobat.exe</Data>
<Data>10.0.0.396</Data>
<Data>4cc5ebc0</Data> <Data>MSVCR90.dll</Data>
<Data>9.0.30729.6161</Data> <Data>4dace5b9</Data>
<Data>40000015</Data> <Data>0005beae</Data>
<Data>e2c</Data> <Data>01cd78c032854e50</Data>
<Data>C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat.exe</Data> <Data>C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7 eb57\MSVCR90.dll</Data>
<Data>7830f89c-e4b3-11e1-9d61-b8ac6fa97021</Data> </EventData>
</Event>
Any help would be appreciated. -
Acrobat X Pro (10.1.6) won't start after Windows update on 3/13/13. Running Windows 7. I do not have CS6 and the Acrofix download does not solve the problem. I have reinstalled the software, applied Adobe updates (at least what I could find) and updated all Dell drivers. Does anyone have a fix for this problem?
Thanks Bill. I did try the repair first before I reinstalled the first
time. I’ll give another go and try the cleaner as well.
Starboard Storage Systems
Daryl W. Overholt
12303 Airport Way, Suite 230
Broomfield, Colorado 80021
(o) 720-446-5105
(m) 303-807-9332
[email protected]
www.starboardstorage.com
From: Bill@VT [email protected]
Sent: Saturday, March 16, 2013 6:38 PM
To: daryloverholt
Subject: Acrobat X Pro won't start
Re: Acrobat X Pro won't start
created by Bill@VT <http://forums.adobe.com/people/Bill%40VT> in *Acrobat
Installation & Update Issues* - View the full
discussion<http://forums.adobe.com/message/5154092#5154092
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