Acrobat X plugin running in Browser cannot save pdf files locally

Hi,
I have a Digital Signature plugin written for Acrobat X and it handles both signature creation and verification. When a PDF with digital signatures is opened in a browser (specifically IE8, IE9) acrobat X runs in browser mode and it calls our digital signature plugin. Our plugin then saves the online PDF to local disk using the following Acrobat X SDK method:
PDDocSave()
This normally works fine without any problems under windows 7. However, there are some cases where the PDF does not get saved at all. In that case, if we try running Internet Explorer using "Run as admin", saving starts to work again. From this we have concluded that the saving functionality of our plugin requires Internet Explorer to be run as admin.
Problem is that, for users without admin rights this behavior is not ideal.
We have also noted that, if we try to save the PDF opened in a browser using the default save feature of acrobat X, then the save goes through successfully.
Question is, how can we make our plugin to save the pdf the same way acrobat X does when run under browsers?  What options do we have?
My system specs: Windows 7 64bit,   Acrobat X v.10.1.4 (occurs in 10.1.1 through 10.1.4),    IE9. 
Thanks in advance.

My question is then how is acrobat itslef able to save the same pdf locally at the same destination without any problems. I am assuming it is using the same save api itself.
If acrobat itself can do it, why cant a plugin running inside acrobat X.
And if the plugin cannot achieve the same behavior as acrobat then can we conclude that for a digital signature plugin running inside acrobat X which is running in browser mode to open a PDF:
- Acrobat X itself and the plugins which run inside it behave differently when saving an online pdf locally. And there is no way for the plugin to achieve the same behavior as acrobat itself in this regard.
- There is no way (either programmatically or otherwise) for the digital signature plugins, to save online PDFs locally, without either running the browser 'as admin' or adding the website, hosting the online PDF, to Trusted websites list of acrobat X.
- User of acrobat X plugin has to either run the browser 'as admin' or add the pdf hosting website to Trusted websites list to save the opened PDF locally.
Please confirm if my conclusions are right. And in cases they aren't please explain why. Thanks for you prompt replys.

Similar Messages

  • I cannot save PDF files that has a lock on the right hand side of the tab in safari iOS 5 from my iPad. Please help to find a solution.

    Can someone help find a fix of how to save PDF files from safari in iOS 5.0.1? The PDF files show a lock on the right hand side of tab. Only these lock PDF cannot be save. Any help will be highly appreciated.

    I assume that you have iBooks or GoodReader or Adobe Reader - some app that will open PDF files so my suggestion would be to start with the basic things, restart your iPad, reset it or quit Safari and restart.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    In order to close/quit apps - Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off.
    To power up hold the sleep button until the Apple logo appears and let go of the button.
    The lock to the right side of the tab indicates that the website is secure - or at least that is what it looks like in Safai on my iPad. Sites with the https in the address have the lock icon in the tab, non secure sites - web pages without the https - do not have the lock icon. I'm not sure if that has any bearing on it - none of the PDF files that I have opened in Safari have the lock icon.
    But if you can open the file - it doesn't make sense that it would be locked??? Try the basic suff and see if any of that helps.
    Message was edited by: Demo

  • Cannot save pdf files using Reader 9.1

    I cannot save the pdf files from online journals as .pdf files using Reader 9.1  The only options it gives me are html or plain text.   Previous versions of Reader saved the pdf files easily.  Configuration issue?

    What browser are you using? Are you positive that they are PDF files? If so, do you have a link we can look at?
    Typicaly, if they really are PDF fies, that's the only option you get when you use fie>save as. If they're just web pages, you get the options that you mention.

  • Cannot save pdf files of journals from adobe reader X

    i try to open a pdf file from my university website of some journals which i want 2 save .it shows the save icon but it doesnt save and disappears once you press the save icon and then you need to reset toolbars to get it back.but my problem remains same i cannot save to my computer .can any one help .thanks

    Right-click (PC) or control-click (Mac) on the url. You should be given the option to save the file to your PC.

  • Acrobat 8 Freezes can't no longer save pdf files or do anything else

    Mac OS X 10.5.6 - Acrobat 8 Prof 8.1.4
    I can no longer do anything on this application, I've been using this app for months already and I was able to save, save as, print, convert existing PDF as form. Everytime I open a PDF file and create a form from existing document it freezes even if I start from scratch, I can only view files, if I do something else it freezes and have to force to quit. Please help.
    The only thing I have not try is unistalling and re-installing the application
    Thanks!

    Same here Suzie - on my Mac all I'm doing is creating a simple PDF from ID. When I alter it and export as PDF, saving to the desktop to overwrite the previous version it goes through the motions - then up comes this message.
    If Bill is assuming correctly that you're on Windows then its a Mac OSX problem too.
    Acrobat is dormant here - only ID open.

  • I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet. I get a dialogue box saying the QuickTime plugin has failed. I have tried to download the latest plugin but this doesn't work. Can anyone help?

    I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet using either Safari or Firefox. I get a dialogue box saying the QuickTime plugin has failed. Can anyone help?

    Is this what you downloaded: iTunes 10.7?
    When the update fails what if any error report do you get, specifically? Please do this before trying again:
    Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

  • Acrobat XI cannot save the file, cannot read document

    Recently acquired Acrobat XI with a new scanner. with several specific files that were sent to me, I get an error message that it cannot save the file because it cannot read it error (135). 3 out of 4 documents are originals. The 4th was apparently printed out and scanned. No problem with it. Any suggestions? I've pretty much tried everything and only solution seems to be creating jpgs files and then turning them back into a PDF file. Another party who received the files reports she has no problem with it. My guess is that she has an older version of Acrobat. I'm having the same problem with the Reader version.

    Thanks for the response. I sent a response to the email notification but since I don't know if that puts my response on the forum, I'm putting it here as well. Yes, Under "help" I've run the updates multiple times and none are available. I did see a fix that sounded like it was for this type of situation but I could not find the switches in the program to carry out the recommendation. It sounded like the problem was that XI has trouble "reading" some documents and gets "hung" as a result. The solution was to turn off this feature. But I don't see how I can do that. I downloaded Soda PDF (alternative program) and it did not have any problem with it. Also, someone else opened it with no problem.

  • Using Adobe 11 reader, now comes up with an error, once file is opened. 'Invalid plugin detected, Adobe reader will quit. Closes the program so cannot view PDF files. Running windows 7. I have uninstalled and re-installed Adobe still the same. HELP

    Using Adobe 11 reader, now comes up with an error, once file is opened. 'Invalid plugin detected, Adobe reader will quit. Closes the program so cannot view PDF files. Running windows 7. I have uninstalled and re-installed Adobe still the same. HELP

    Sounds like something has been added into the Reader folder. I would recommend uninstalling, running http://labs.adobe.com/downloads/acrobatcleaner.html, removing any left over parts of the Reader folder (this might have been the problem), reboot, and reinstall. Hopefully that solves the problem. For future question about Reader, you should consider asking in the Reader forum, this is not it.

  • Hi I'm using the latest version of acrobat pro on a Mac i cannot save or print anything as a pdf from the internet i just get a black screen

    Hi I'm using the latest version of acrobat pro on a Mac i cannot save or print anything as a pdf from the internet i just get a black screen, my previous version worked fine, any ideas please

    You can read this article to see if it helps:
    http://kb.mozillazine.org/Problems_printing_web_pages

  • Hello. My safari (and i keep it updated) cannot open PDF files. Should i install Adobe Reader and which version????? I have Mac Book Pro running OS 10.9

    My safari (and i keep it updated) cannot open PDF files.Should i install Adobe Reader and which version????/ I have Mac Book Pro running OS 10.9
    Please help me!!!!

    Back up all data.
    If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
    Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
    /Library/Internet Plug-ins
    In the Finder, select
    Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
    From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
    The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • I keep getting error message (cannot save as "file name" because of a program error)

    I opened a pdf in photoshop and when I need to save it back as a pdf i get this error (cannot save as "file name" because of a program error). I need to save it specifically as PDF/X-1a:2001 but the only pdf options that will work are "highest quality print" and "smallest file size". None of the others work. I'm running Photoshop CS5 on a PC laptop and I tried it on my desktop and also a mac running CS 5.5 and always get the same error. I think the problem might be with the custom color settings I have but it works fine on my work computer with the same color settings. What could be going on?

    Yes, it's probably related to your color settings in some way. Why you are doing it in the first place...? Since they are ISO standards there is simply no liberty in choosing arbitrary settings for PDF/X, especially the archicval flavors... So in conclusion you will have to make your color settings compliant. The crash itself is probably a bug in the PDF libraries and it may work at your office because there you may use a different version of Acrobat/ Adobe Reader and the associated PDF libraries which do not have this bug. Still, the initial issue remains: You need to work within the spec, not against it.
    Mylenium

  • "You don't have permission to save in this location." Cannot save any files anywhere. All permissions open, all other browsers save OK in same place. Why?

    I cannot save any files anywhere. I always get the message "You don't have permission to save in this location. Contact the administrator to obtain permission. Would you like to save in the {} folder instead?"
    I have created a clean profile in Profile Manager, and used the Reset Firefox tool. The only way I can save files is to use another browser. IE and Chrome have no problems saving files to the exact same folders.
    This seemed to have started with the last update on 10/5/2013.

    Maybe something changed in the program shortcut you use to start Firefox. Can you check right-click > Properties > Compatbility tab and make sure nothing is selected there?
    ''I've never tried this myself, but the forum has a standard set of steps for a "clean reinstall" of Firefox to replace damaged program files. During this process, you are not removing personal settings, but you are removing some shared add-on folders, which would affect Windows Media Player and perhaps other plugins/extensions installed that way.''
    Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
    '''Note:''' You might want to print these steps or view them in another browser.
    #Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
    #After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
    #Delete (or if you're nervous, move or rename) the Firefox program folder, which is located in one of these locations, by default:
    #*'''Windows:'''
    #**C:\Program Files\Mozilla Firefox (32-bit)
    #**C:\Program Files (x86)\Mozilla Firefox (64-bit)
    #*'''Mac:''' Delete Firefox from the Applications folder.
    #*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
    #Now, go ahead and reinstall Firefox:
    ##Double-click the downloaded installation file and go through the steps of the installation wizard.
    ##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
    Does that help?

  • Cannot view pdf files in browser

    brand new imac cannot view PDF files in browser but the PDF's can be viewed if downloaded. All the data in the PDF online have question marks instead, maybe a missing font issue?

    Have Adobe Reader installed? If so, disable the AdobePDFViewer.plugin resident in /Library/Internet Plug-Ins., restart, and try again. For font-associated issues, peruse Font Management in OS X

  • Keep getting Cannot save library file error -50 message on my PC

    I keep getting "cannot save library file error -50 when I open up iTunes on my PC
    Won't download music purchased on iPhone4 to iTunes in my PC

    Same issue here. Running Windows Vista Home Premium Edition and newest version of iTunes. Normally happens when I am ripping a CD into iTunes and by chance multi task or the screen saver kicks in.
    What ***** is if you walk away while ripping a CD(because it takes 3 times as long in iTunes vs any other ripper), and it will halt your ripping until you click "ok". I have not tried the "dont tell me again" check box just in case it is a problem I need to know about. This happened about 2 or 3 days after upgrading to Vista and I got an empty library the next time I opened the library. Somehow it got corrupted. Luckily I back up the xml file and just restored that one file from last back up.
    (off subject but also getting the maxed our processor still in the newest version for Windows Vista. Wish they would fix that!)

  • Help Cannot Save As File

    I'm a brand new InDesign user.  Have had one class and am expected to do all types of collateral here at work.  I've opened files, started designing but when I click Save As, the whole thing freezes up.  The only way out is to cancel through the task manager.  I have InDesign CS3 running on Microsoft XP.  The same thing happens if I try Save As in Photoshop.  I am not going to be very effective if I cannot save my work.  I am in marketing and not a techie.  So if any one could help me without having to know a tremendous amount about program set up it would be greatly appreciated.
    C-

    Bob:
    Thanks for getting back to me so quickly.  Actually, Escape does get me
    back to work.  Unfortunately, I do not know if my monitor is set to
    native resolution.
    C-
    From: BobLevine [email protected]
    Sent: Thursday, February 25, 2010 1:48 PM
    To: Carolyn Doran
    Subject: InDesign Help Cannot Save As File
    Sounds like the save dialog is off the screen. Does escape get you back
    to work? Is your monitor set to native resolution?
    Bob

Maybe you are looking for

  • Getting Concatenated values in the entry list of a Dropdown

    I am trying to get "Product Family" values in a dropdown based on the "Product Category" that is selected in the previous dropdown. And I want the values of the "product Family" dropdown to be represented as a CONCATENATION of the  "Product Family ex

  • Ps3 on imac

    hi when i brought my imac someone in the shop told me that they knew someone who connected their xbox to their imac and was using the imac as a display to play the games on, i was wondering if it would be possible to do the same with my ps3? if so ho

  • Portlet compatibility

    Hi all.. is the portlet developed using Web dynpro can be run on any other portal server??? How do we deploy the portlet with out using studio??

  • What is error 101? i am trying to download elements 10

    Can anyone help me understand what error 101 is when I try to download Adobe Photoshop elements 10?

  • BOCW1% in the tax code

    Dear Sir, We have the Following difficulty while creating a tax code We have defined condition types for Ser, tax & Vat As discussed with our taxation dept Building & Construction Tax (BOCW)@ 1% on basic is applicable under Labour Law Can you please