Acrobat X Pro no funciona

Buen Dia.
Por medio del presente me contacto con ustedes ya que he venido presentando unos problemas con el ACROBAT X pro contenido entro de la Suit standar del CS6, este aplicativo solo funciona aproximadamente por 1 mes y toca reinstalar la suit para que funcione, este programa no abre ni permite abrir archivos con el acrobar reader este se bloquea y no solo toca desinstalar el acrobat pro si no toda la Suit. aunque el resto de aplicativos funcionen bien.
Las pruebas que se han relizado son:
Desactivar actualizaciones automaticas
Reinstalar
Formatear y montar equipo nuevamente
Gracias

Hola Sonia,
Ante todo aclararte que esto es un Foro de usuarios de programas de Adobe, no se trata de las páginas de soporte de Adobe.
Te agradeceremos confirmes si la solución propuesta resuelve el problema y marques la respuesta si es el caso, como tema resuelto, para que otros usuarios puedan aprovecharlo.
Saludos
Instrucciones de Adobe para resolver un tema que suele aparecer a los 30 días de instalar Acrobat X.
Comprobar que estás conectado a internet.
Abre cualquier otro producto de la CS6 (Photoshop, Illustrator, …, no Acrobat ni Flash Builder)
Click en Ayuda -> Deactivar.
Deactiva el programa. Cierra el programa.
Abre de nuevo un programa (Photoshop, Illustrator, …, )
Acepta el Eula (Licencia).
Registrar a modo de prueba al activar sesión (sign in). Deja que se abra el programa.
Cierralo de nuevo y vuelve a abrirlo. Espera a que aparezca el interfaz.
Click en el botón de Licenciar este Software.
Click en Sign in (activar).
Aparece entonces la pantalla de número de Serie
Introduce el número de serie y pulsa en Siguiente.
Cierra el programa y comprueba que al abrirlo de nuevo mientras sigues conectado a Internet, se abre sin ninguna ventana de licencias.
Prueba ahora a abrir Acrobat X
For all the users who have faced a problem where Acrobat did not launch after 30 days of serializing with a suite serial number, please execute the following workaround:
Make sure you are connected to the internet.
Launch a regular  CS6 product other than Acrobat or Flash Builder (for example: Photoshop, After Effects, Premier Pro, InDesign, Flash Professional, Illustrator, Dreamweaver.)
Click on Help->Deactivate .
Deactivate the application. Quit application.
Launch a regular  CS6 product other than Acrobat or Flash Builder (for example: Photoshop, After Effects, Premier Pro, InDesign, Flash Professional, Illustrator, Dreamweaver.)
Accept Eula.
Register trial by signing in. Let the app launch.
Quit and relaunch the app. Wait for UI to come.
Click on License This Software button on the UI.
Click on Sign in .
Serial number screen will come
Enter the serial number in the serial number screen and click Next.
Quit app and relaunch the app while connected on the internet .

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