Acrobat XI crashes when clicking in a from field

Acrobat XI fully upgraded, running Mavericks (though same behavior under Mountain Lion, and prior versions of Acrobat)
If I open a fillable form, whether its one I created or downloaded, the moment I click in a field, Acrobat crashes.  Consistently, everytime.  I open the file and edit just fine in Preview.  When I open a file I filled in in Preview, the form shows up blank, when I click in a field, it flashes the answers, and crashes... 
XI has been a total bust for me, between this and its inability to function after having several files open.  (while, Acrobat 8, which is still installed, has no problem with many files open, the same and more as in XI.)

I use Mavericks and Acrobat XI. I haven't had any issues so far.

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