Acrobat XI Standard ramdomly crashes scanning from Fujitsu fi6770a on Win7 64 bit

I have a user that a couple of time a day has Acrobat crash when the are scanning 8 1/12x11 2 sided B&W documents in the document feeder and says "Adobe Acrobat has stopped working". Screen shot and dump file link attached.
https://app.box.com/s/z60rw8gwe4d9pkk7wh0g

I have been dealing with the same problem, but we are using Win7 32 bit system and the same scanner, since prior to October 2013. (I only know this because I joined this forum to find an answer and have yet to do so.)
How is it that a product that is so costly only works about 30% of the time. Trust me when I say, if there was another program that was compatible with the other software I used, the company I work for would no longer use Adobe. I'm having to scan my documents anywhere from 2-7 times before I can get Adobe to stop crashing. Sometimes I end up giving up and hoping that the next day will have better results (it generally scans fine for about 30 minutes and then crashes consistently).
I also have different scanning stations, with different users and we are all experiencing the same thing.
Has anyone found a solution? I'm beyond frustrated and have tried every "fix" listed on this forum.

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Acrobat XI Standard ramdomly crashes scanning from Fujitsu fi6770a on Win7 64 bit

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