Activating HS from a trial install

I installed HS as a trial as i didnt have access to my hs
info at the time. When i finaly got around to getting it back to
the house from work the trial expired...how can I activate an
expired trial install with my reg key? The disks was lost a looong
time ago...

Hmm, not sure if the trial lets you enter your serial number
or not.
I'd suggest calling support. With any luck they can tell you,
and if they can verify that you bought it, could direct you to an
install download that would work.
(FYI, install issues are free with support)
hope this helps,
jeff

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How do i go from a trial of pscc to the new monthly plan , have paid but photoshop keeps asking for an activation code

Hi
I have moved from a trial to the PS and LR monthy payment plan , this has gone through but I cannot use Ps as it wants an activation code or download light room as it is not showing as an available app to download ?? can anyone help ??

First try chat, then UN-install and run the cleaner and RE-install if chat can't help
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
Discussions of RE-installing
-http://forums.adobe.com/thread/1408331?tstart=0
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

I previously had PS CS5 Trial installed but removed it using both Control Panel Programs and deleting all files from the CS5 directory on Program Files. I then installed a purchased product from Adobe disc using the serial number on the case. But when I

I previously had PS CS5 Trial installed but removed it using both Control Panel Programs and deleting all files from the CS5 directory on Program Files. I then installed a purchased product from Adobe disc using the serial number on the case. But when I try to launch it, I get a screen headed Photoshop CS5 Extended Trial. It asks for the serial number and says that my trial has expired. It rejects the serial number from the Adobe case saying "This Serial Number is not valid for this product". It thinks that I still have the expired Trial Version installed. How do I convince it (the program) that the Trial Version is long gone and the currently installed product was installed with a valid and accepted serial number????

Let me know how it goes. Go into your Adobe account and register your serial number asap.
https://www.adobe.com/account/my-products-services.html
That way, should you lose it or you need support, it is on record that it's yours and you can fetch your s/n it from anywhere.
There are too may sad stories here, where people forgot and the box is buried or lost.
Gene

I've just activated my 30 day trial and installed Photoshop however PS closes shortly after opening, what's wrong?

I've just activated my 30 day trial and installed Photoshop however PS closes with an error saying "Adobe Photoshop CC2014 has stopped working - a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". I'm using Windows 7 and have restarted my machine stince the install. Can anyone help please?

I've just activated my 30 day trial and installed Photoshop however PS closes with an error saying "Adobe Photoshop CC2014 has stopped working - a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". I'm using Windows 7 and have restarted my machine stince the install. Can anyone help please?

How can I access my music library from a laptop on the road, as if my PC is not active? I tunes is installed on both PC and Home Sharing is enabled on both devices.

How can I access my music library from a laptop on the road, as if my PC is not active? I tunes is installed on both PC and Home Sharing is enabled on both devices.

The key constraint for Home Sharing in this context is that both PCs need to be on the same wifi network. So once you get out of range of the wifi network covering your home PC, the laptop is not going to be able to Home Share.
Have you considered importing your iTunes music to the laptop? Then you could listen to a local copy of the music on the laptop while you're on the road. (You can do the import via home sharing when both computers are on the same wifi network.)

Activating product from trial

I have been using the InDesign 30 day trial software. Someone has now purchased the key for me. Can I activate the software from the trial version? If not, how do I activate it?

Yes you can. Please choose the option to, "License This Software," when you launch InDesign CS6. You can then enter your Adobe ID and serial number.

Activated CS6 reverting to trial problem for 2 years

I have had this issue for more than 2 years now and still I can't find a solution. Have worked with support on the phone and they were never able to help. All solutions including WMI etc. failed and I can't see where there was ever a fix. So all the money I paid for this software and I have to enter the serial number every time I use any of CS6 Design and Web Premium software. I use Photoshop continuously so most of the time I just keep it turned on. Does anyone at Adobe have a fix for this? I refuse to upgrade until this is resolved for what I have paid for. This has been played out for several months a few years ago on this thread: Activated CS6 reverting to trial. No update or fix except this idiotic fix Adobe put out: 64-bit products convert to trial on launch or prompts for activation after licensing. Please see if there is anything you can do. Looking for new software.

sj41
I have had this same problem since June with CS6 Production Premium on win7 64 bit (installed from DVD on Dell XPS15 laptop). As you state, this is a known problem. It has been with "engineering" for over a month, but that doesn't stop front-line support from having customers waste hours going through troubleshooting that won't work ; though to be fair it looks like your troubleshooting was some of the stuff they tried with me most recently and it looks like your experience of using different admin accounts etc has not long term benefit for the affected user (like my experience). See these discussions for more info on this problem:
http://forums.adobe.com/message/4591392#4591392
http://forums.adobe.com/message/4701379#4701379
http://forums.adobe.com/message/4751655#4751655
regards
Alan

Maximum Activations Exceeded from Pervious Installation

On my iMac I get a a message Maximum Activations Exceeded dialog , when i have installed cs6 trail version , i cannot open any program and see this screen , I did install adobe cs6 creative cloud , but that also showed me this screen that was valid as i had the creative could already running on two computer so I could not activate on third but now I have downloaded the trail version of cs6 and still i see this screen
I am not able to run any of the cs6 programs I have installed as a trial and still see the Maximum Activations Exceeded from the pervious installation
how do I fix it
also note I could not open any of my pervious installation programs because I always got this Maximum Activations Exceeded so I had to uninstall it

No, Support will not reset the activation count becuase you are trying to run the trial on the third machine.
You already have Creative Cloud on 2 machine with the same Adobe ID.
Use different Adobe ID with which you haven't bought creative cloud and use that one to "License the Software"

File + Edit menus missing from PSE9 trial version

I installed the trial version of PSE9 and am having a fundamental problem with the Organizer. Various functions require me to access File or Edit menus which, according to the Help file, should be at the top of the screen but they are nowhere to be found.
For example, I want to Move files offline to a CD or DVD. To do that - according to the Help facility - I have to start by clicking on File - Move, but nowhere can I find this "File".
Does anyone here know whether these menus are missing from the trial version of the Organizer ? Or are they hidden somewhere ?

Thanks very much.
When forwarding this to the product management you might mention that this problem was encountered on a Window 7 Ultimate 64-bit system. I mention this because I have discovered the the "Ultimate" and 64-bit versions sometimes behave significantly differently from the other versions of Windows 7. In particular, some of my recently-purchased software has been unable to deal with the 64-bits, possibly because parts of them were written 10 years ago albeit purchased recently.

How to avoid apps from my iPhone installed on my iPad?

I just bought an iPad 32Gb Wi-Fi, and as soon as I activated it I got all the apps from my iPhone installed on it, including the ones that don't work on the iPad.
I deleted them from the iPad, but everytime I sync it with my iTunes I get them back again.
Is there a recommended way to sync both an iPhone and a iPad using the same Mac? Or how do you handle that scenario?
Thank you
Simone

Hi-
Manually managing the apps will allow you to select which you wish to install/sync.
http://support.apple.com/kb/ht1535
Using the Applications Tab in the iPad iTunes window will allow you to select which apps are installed.

Fonts went missing when I upgraded from the trial version (mac)

I'd been happily working away in a file using ID CC with no problems whatsoever when my trial period expired. A couple of days later, I purchased a subscription, then opened ID back up and opened up the exact same file.
When I reopened the file, it told me that all my fonts were missing, and it was going to replace them with Minion Pro (no thanks).
I checked fontbook and confirmed that those fonts are, in fact, all installed on my computer. (Even though I was sure they were because I'd been successfully using them shortly before.) I tried uninstalling and reinstalling them. I also tried closing and reopening the document, and shutting down the program, as well as shutting down my computer. Nothing has made any difference. Trying to find the fonts in preflight hasn't helped at all.
The problem is not that my fonts aren't installed, it's that ID stopped recognizing them, even though they are installed, when I switched from the trial version to a subscription.
I haven't found anyone else with quite this same problem.
Any ideas?

I meant do you have a third-party font manager, and I see the answer is no.
And the font's don't appear inthe font list, or Find Font, at all?
If that's the case I might sayt it's time to uninstall, run the cleaner tool (CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3) and reinstall.

Trial Install Not Working

Hi, my trial install of Keynote will not run or open. When I click on the program icon nothing happens. However, something is being written to the Keynote crash log according to my growl program. The other iWork programs seem to be working fine.
Any ideas?

well caitlin i will go further and say i down loaded CS3 some 3 times and yes no luck in getting passed extracting the files. i have even purchased a trial CD still no luck. i have windows vista buisness.
As far as adobe are concerned it is only a trial and not worthy of there help. i have not found an answer as yet or got any response from adobe or help, and here we are bothe looking to possibly purchase software which in the uk costs £1000 +.
It beats me how a company like adobe hopes to encourage people like myself to upgrade from photoshop elements 6 to CS3.
if you get the download to work please let me know how you did it.

Where do i find the activation code for a trial download

where do I find the activation code for a trial download

There is no activation code or serial number for trial. You can download, install and use the application for 30 days after which you need to license it.

HT201456 I have tried to install Windows 8.1 64 on my new Mac Book Pro from a full install disc.

I have tried to install Windows 8.1 64 on my new Mac Book Pro from a full install disc. When I get the the choice of partitions to install Windows 8.1 on the Windows installer says that the Bootcamp partition is not valid.
Has anyone encountered the same issue?

BCA creates the partition as FAT, which the installer needs to format.
Please see https://help.apple.com/bootcamp/mac/5.0/help/#/bcmp173b3bf2 for reference. Where does it break in your case?

HT1338 I had the geek squad from bestbuy supposedly install iphoto 11 on my mac but it is not there and when i try to download it it say the app has been download by another user on this machine. What do i need to do get get this app on my system?

I had the geek squad from bestbuy supposedly install iphoto 11 on my mac but it is not there and when i try to download it it say the app has been download by another user on this machine. What do i need to do get get this app on my system? If they could not do it right the first time I do not have much faith in their advice.

Assuming you've done a system wide search for it including the Applications folder and it's not there......
I think you will need to address this with them - did you pay them for the application? Or was your purchase price to include it? And the question(s) to ask them:
If the app store states that it has been downloaded, ask them where it is and which Apple ID they used. (the store keeps track of Apple IDs and machine IDs on everything you download).
I have absolutely no faith in their advice; however, in this case, it's not so much technical advice, but an answer to your questions: you paid for something and it appears not to be there.

Activating HS from a trial install

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