Activation failure - Requesting I need to activate Photoshop CS5.1 despite having done this previously & used Photoshop. Adobe can't connect to internet to activate, yet program is allowed through Firewall and not having connectivity issues through Browse
Hi,
I currently have Photoshop CS5.1 on Windows 7 (64 bit) and it's now requesting I need to re-activate it, despite having already done this with a serial number when I installed it and even used the program numerous times.
I get a screen saying "Product activation is required" but every time I try to activate it, it says there was a connection issue and asks me to connect to the internet.
I've checked my firewall settings and Adobe is allowed through. No connection issues using my Browser, Skype etc.
Anyone got any solutions?
Thanks,
Westy
Sign in, activation, or connection errors | CS5.5 and later
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Spoiler (Highlight to read)
Hello,
Hello,
I just recently purchased a new headset for gaming but have been having some issues with it and the system sound. One major issue is when I call someone on skype, the sound from Skype or the call will go through the headphones, but any other audio comes out of the speakers. I have also notices that iTunes also does not function when I am in a call as well. Some examples would be if I were to want to watch a YouTube video while in a call, the sound would come through the speakers and not the headphones. However, I did find a fix for it. All I had to do was disable the main speakers and the audio was transmitted to the headphones. Another example would be if I wanted to run games via Steam (Garry's Mod, TF2, ect.), I wouldn't get any sound whatsoever from the game. Not through my speakers or headphones. With one exception, Garry's Mod volume I can hear through the speakers while in a Skype call, but I want the sound to come through the headphones. But with TF2, I get no sound whatsoever. If you need any more information about my issue, please feel free to ask. Thank you.
This question was solved.
View Solution.Hello @LayneStaley,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how certain programs are transmitting sound through speakers and not the headphones, and I would be happy to assist you in this matter!
To ensure that your headphones are utilized when plugged into your notebook, I recommend following the steps below:
1. Click the Start button
2. Click Control Panel
3. Click on Hardware and Sound (sorting the control panel icons by "category"), and then click on Sound
4. Under Playback, you should see one or two speaker icons. One of them should already have a green checkmark next to it (which will be your notebook's main speakers). If the second Speakers icon is not visible, right-click in the list of devices and select Show Disabled Devices
5. A second, disabled icon of "speakers" should appear. Right-click this icon and click Enable
6. Select the newly enabled speaker device, right-click it, and select "Set as Default Device".
7. Click Apply.
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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