ActiveSyncCTPMonitor probe unhealthy, along with a few others

Question

Exchange 2013 is up and running (still in test mode) and I can process mail with POP, IMAP, Outlook Anywhere, and activesync (with my cellphone and tablet). Event logs are pretty normal except for the ProbeResult log. I see errors in there for ActiveSync,
IMAP and POP and some others. I ran the get-serverhealth cmdlet and then followed the instructions in the knowledgebase articles to reset stuff in IIS.  I am at a loss what else to do. Everything seems
to be working fine but I see those errors. (Maybe I shouldn't have looked in that log :)
Any suggestions? Thanks,
Lou

Answer 1

First one is typical activesync error posted frequently. Second one happens every so often, unhandled exception in the get-healthreport cmdlet:
Log Name:      Microsoft-Exchange-ActiveMonitoring/ProbeResult
Source:        Microsoft-Exchange-ActiveMonitoring
Date:          1/22/2015 10:44:42 PM
Event ID:      2
Task Category: Probe result
Level:         Error
Keywords:      
User:          SYSTEM
Computer:      <removed name>
Description:
Probe result (Name=ActiveSyncCTPProbe/MSExchangeSyncAppPool)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Exchange-ActiveMonitoring" Guid="{ECD64F52-A3BC-47B8-B681-A11B7A1C8770}" />
    <EventID>2</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>2</Task>
    <Opcode>0</Opcode>
    <Keywords>0x800000000000000</Keywords>
    <TimeCreated SystemTime="2015-01-23T03:44:42.151623700Z" />
    <EventRecordID>246015</EventRecordID>
    <Correlation />
    <Execution ProcessID="2984" ThreadID="3064" />
    <Channel>Microsoft-Exchange-ActiveMonitoring/ProbeResult</Channel>
    <Computer><removed></Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <UserData>
    <EventXML xmlns:auto-ns2="http://schemas.microsoft.com/win/2004/08/events" xmlns="myNs">
      <ResultId>262998</ResultId>
      <ServiceName>ActiveSync</ServiceName>
      <IsNotified>0</IsNotified>
      <ResultName>ActiveSyncCTPProbe/MSExchangeSyncAppPool</ResultName>
      <WorkItemId>117</WorkItemId>
      <DeploymentId>0</DeploymentId>
      <MachineName>EXCHANGE</MachineName>
      <Error>Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index</Error>
      <Exception>System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
   at System.Collections.Generic.List`1.get_Item(Int32 index)
   at System.Linq.Enumerable.ElementAt[TSource](IEnumerable`1 source, Int32 index)
   at Microsoft.Exchange.Monitoring.ActiveMonitoring.ActiveSync.Probes.ActiveSyncCustomerTouchPointProbe.GetMonitoringAccount()
   at Microsoft.Exchange.Monitoring.ActiveMonitoring.ActiveSync.Probes.ActiveSyncCustomerTouchPointProbe.DoWork(CancellationToken cancellationToken)
   at Microsoft.Office.Datacenter.WorkerTaskFramework.WorkItem.Execute(CancellationToken joinedToken)
   at Microsoft.Office.Datacenter.WorkerTaskFramework.WorkItem.&lt;&gt;c__DisplayClass2.&lt;StartExecuting&gt;b__0()
   at System.Threading.Tasks.Task.Execute()</Exception>
      <RetryCount>0</RetryCount>
      <StateAttribute1>[null]</StateAttribute1>
      <StateAttribute2>[null]</StateAttribute2>
      <StateAttribute3>[null]</StateAttribute3>
      <StateAttribute4>[null]</StateAttribute4>
      <StateAttribute5>[null]</StateAttribute5>
      <StateAttribute6>0</StateAttribute6>
      <StateAttribute7>0</StateAttribute7>
      <StateAttribute8>0</StateAttribute8>
      <StateAttribute9>0</StateAttribute9>
      <StateAttribute10>0</StateAttribute10>
      <StateAttribute11>[null]</StateAttribute11>
      <StateAttribute12>[null]</StateAttribute12>
      <StateAttribute13>[null]</StateAttribute13>
      <StateAttribute14>[null]</StateAttribute14>
      <StateAttribute15>[null]</StateAttribute15>
      <StateAttribute16>0</StateAttribute16>
      <StateAttribute17>0</StateAttribute17>
      <StateAttribute18>0</StateAttribute18>
      <StateAttribute19>0</StateAttribute19>
      <StateAttribute20>0</StateAttribute20>
      <StateAttribute21>PDWS;</StateAttribute21>
      <StateAttribute22>[null]</StateAttribute22>
      <StateAttribute23>[null]</StateAttribute23>
      <StateAttribute24>[null]</StateAttribute24>
      <StateAttribute25>[null]</StateAttribute25>
      <ResultType>4</ResultType>
      <ExecutionId>54042604</ExecutionId>
      <ExecutionStartTime>2015-01-23T03:44:42.1516237Z</ExecutionStartTime>
      <ExecutionEndTime>2015-01-23T03:44:42.1516237Z</ExecutionEndTime>
      <PoisonedCount>0</PoisonedCount>
      <ExtensionXml>[null]</ExtensionXml>
      <SampleValue>0</SampleValue>
      <ExecutionContext>[null]</ExecutionContext>
      <FailureContext>[null]</FailureContext>
      <FailureCategory>-1</FailureCategory>
      <ScopeName>[null]</ScopeName>
      <ScopeType>[null]</ScopeType>
      <HealthSetName>[null]</HealthSetName>
      <Data>[null]</Data>
      <Version>65536</Version>
    </EventXML>
  </UserData>
</Event>
Log Name:      MSExchange Management
Source:        MSExchange CmdletLogs
Date:          1/23/2015 5:15:55 AM
Event ID:      8
Task Category: General
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      <removed>
Description:
(PID 2984, Thread 189) Task Get-HealthReport throwing unhandled exception: System.ArgumentException: sessionState
   at Microsoft.Exchange.Configuration.Tasks.ExchangePropertyContainer.GetProvisioningBroker(ISessionState sessionState)
   at Microsoft.Exchange.Provisioning.ProvisioningLayer.GetProvisioningHandlersImpl(Task task)
   at Microsoft.Exchange.Provisioning.ProvisioningLayer.GetProvisioningHandlers(Task task)
   at Microsoft.Exchange.Configuration.Tasks.Task.<BeginProcessing>b__4()
   at Microsoft.Exchange.Configuration.Tasks.Task.InvokeNonRetryableFunc(Action func, Boolean terminatePipelineIfFailed).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="MSExchange CmdletLogs" />
    <EventID Qualifiers="49152">8</EventID>
    <Level>2</Level>
    <Task>1</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-01-23T10:15:55.000000000Z" />
    <EventRecordID>217</EventRecordID>
    <Channel>MSExchange Management</Channel>
    <Computer><removed></Computer>
    <Security />
  </System>
  <EventData>
    <Data>2984</Data>
    <Data>189</Data>
    <Data>Get-HealthReport</Data>
    <Data>Get-HealthReport</Data>
    <Data>System.ArgumentException: sessionState
   at Microsoft.Exchange.Configuration.Tasks.ExchangePropertyContainer.GetProvisioningBroker(ISessionState sessionState)
   at Microsoft.Exchange.Provisioning.ProvisioningLayer.GetProvisioningHandlersImpl(Task task)
   at Microsoft.Exchange.Provisioning.ProvisioningLayer.GetProvisioningHandlers(Task task)
   at Microsoft.Exchange.Configuration.Tasks.Task.&lt;BeginProcessing&gt;b__4()
   at Microsoft.Exchange.Configuration.Tasks.Task.InvokeNonRetryableFunc(Action func, Boolean terminatePipelineIfFailed)</Data>
  </EventData>
</Event>
Lou