AD Synch 'Company Administrator'

Question

Hi all,
We are currently running a Project Online trial for a client. We changed the permissions mode from SharePoint to Project Server a week ago. No issues at all. Two days a go we decided to add couple of trial users to 'Administrator' group.  We noticed
that the users get dropped off the admin group next day and they complain that they cannot access PWA.
The only odd thing we can see is that there is AD Synch set up with 'Company Administrator'. Could this be the problem?
Our account doesn't get dropped off because we are the company administrator.
I don't want the trial users to be company administrators. What happens if we decide we don't want to use this AD Synch with Company Administrator group? Will we as company administrators lose permissions also?
Thank you,
SJ

Answer 1

Hi SJ,
Same problem I also got, this problem comes, when the user do not belongs to the global administrator in O365 and in Project Online Security groups, Administrator Group is assigned, then that administrator permission will be removed automatically in
next sync.
Here the workarounds:
Add those users in global administrator from O365. Or
Remove 'Company Administrator' from Administrator group, Add users manually in Administrator group. Or
If you don't want to remove 'Company Administrator', then create a custom Admin group(Assign all permissions) in Project Online Security groups and add the users manually. Or
Create a Custom Admin Group in SharePoint Groups, Add the User in this group and add this group in Project Online Administrator Group(In Active Directory Group).
For more information please refer the below link:
http://blogs.technet.com/b/projectsupport/archive/2013/10/22/project-online-where-did-my-administrator-permissions-go.aspx
Thnaks
PSN