ADD-ON Document Number is not Increase

Hi All,
        My Company use One Customize ADD-On . The Problem is that ADD-on From Document Number Some Time is not Increase Automatically in ONNM And NNM1 Table .Thats why when add any document the massege show_'Document Allrady exists* '_*. Becouse last DocNumber and new DocNumber is Same.When AutoKey and NextNumber is update use update Query  then document number is agin increase.
Pleace tall me  any Permanent Soltion for this problem.

Hi,
There are certain problems in the add-on source code.  It may not update table by using DI API only.  Check with add-on developer to find the solution.
Thanks,
Gordon

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