Adding categories in the helpdesk system

Is there a way I could add more categories to the helpdesk. I
attached a picture to show what I’m talking about
This topic first appeared in the Spiceworks Community

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Hi,
Im sending an IDOC from sap to a non-sap system. During this process, from sap system it is executing successfully without any erros and the status is also '03' .
The problem is that the other system is unable to receive the IDOC sent from SAP system.
The connection is like TCP/IP and the registered server program is given as 'PROGRID' in RFC destination.
I would like to know what would be the possible cases where this IDOC is not received at the receiver system.
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rohith

Hi,
If the IDOC is sent successfully from the sender system then the status of the IDOC will be '03' , no matter whether the receiver has received the IDOC or not.
As per your case,
Check the Partner Profile parameters , whether the basic and extended message types are used properly.
The message type Synchron (Sync) is generally needed in Inbound IDOC side. Check whether you have added SYNCH or not.
Hope this Helps.
Regards,
Abhinab Mishra.
Experience is the name everyone gives to their mistakes.

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Hi,
I'm facing issue in adding Space to the existing Virtual Machine (Guest OS) from added repository.
Environment details :
VM Server : /OVS => 130GB
/OVS/935970F2CC2D4B4391701397517F1001/ => 512 GB
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•     I created a VM (Guest OS) in the VM Server with 120 GB
•     After creating the VM (Guest OS) , When I tried adding a VIRTUAL DISK of size 150 GB , I got an error “Maximum available Disk space is only 10GB”.
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Cannot connect to the phone system. An unidentified error has occurred, Please try again.

Issue: Lync 2013 users with remote call control enabled cannot connect to the phone system. When the user logs into Lync, they see an exclamation in the bottom right corner
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Error: Cannot connect to the phone system. An unidentified error has occurred, Please try again. If the problem continues, please contact your support team.
Environment:
1 site: Site1
2 Pools:
1. Lync 2010
Trusted application is added here for the site.
2. Lync 2013
Avaya phone system: AES r6-1-2-32-0
I have not moved the trusted application to the Lync 2013 pool yet, but my understanding is that it should still work since it’s in the site. Is my understanding on this correct? (All of my other trusted applications do work for Lync 2013
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SIP/2.0 100 Trying
Authentication-Info: TLS-DSK qop="auth", opaque="5FD217E1", srand="E05700E2", snum="9", rspauth="f308eae87c0bbe64a1ab213574776cbdf9823ab6", targetname="lync03.domain.com",
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To: <sip:[email protected]>
Call-ID: 9eb0d23a3b8f4e0eafc6c6da622fbecf
CSeq: 1 INVITE
Via: SIP/2.0/TLS 10.155.48.96:61472;ms-received-port=61472;ms-received-cid=1FA400
Server: http%3A%2F%2Fwww.microsoft.com%2FLCS%2FUdcAgent
Content-Length: 0
SIP/2.0 200 OK
Authentication-Info: TLS-DSK qop="auth", opaque="5FD217E1", srand="15C0F9A2", snum="13", rspauth="4fd891e39a33e902fb1cec5d980e5bf0ccb172a0", targetname="lync03.domain.com",
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>;tag=bbb282ebbd;epid=a86d5b0a29
To: <sip:[email protected]
>;tag=A7A45C856ECD79121A1827265ABBD7F6
Call-ID: 9eb0d23a3b8f4e0eafc6c6da622fbecf
CSeq: 1 CANCEL
Via: SIP/2.0/TLS 10.155.48.96:61472;ms-received-port=61472;ms-received-cid=1FA400
Server: http%3A%2F%2Fwww.microsoft.com%2FLCS%2FUdcAgent
Content-Length: 0
SIP/2.0 487 Request terminated
Authentication-Info: TLS-DSK qop="auth", opaque="5FD217E1", srand="F46EC133", snum="14", rspauth="1d92718caa4f61d967faa46a5c256aafa8b4e740", targetname="lync03.domain.com",
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ms-diagnostics: 5002;reason="Request was cancelled";AppUri="http%3A%2F%2Fwww.microsoft.com%2FLCS%2FUdcAgent";source="lync03.
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Hi Suelizy,
To better understand the issue, I would like to collect the following information for troubleshooting:
1. Do you mean the Lync 2010 user can connect to the Phone System?
2. What’s next hop pool of the application?
In a mixed environment, you must set the next hop pool to be the Lync Server 2013 pool.
Best regards,
Eric

Is there a way to customize categories in the pop-up menu on the Transactions page for Personal Budget without having to do it one by one?

I want to use the Personal Budget template but customize my own categories. I can change the categories on the Budget sheet and know how to add the new data to the graphs but I am having trouble on the Transactions sheet. I know when I click on a cell in the category section there is a drop down menu of catefories that I can edit in the data format option but do I have to do this for every cell? Is there a way to edit for all cells at once? Everytime I add a new cell its has the original categories and I would hate to have to format each one individually.

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The user name or password is incorrect in the CRM system checks during installation

Hi everyone
I'm installing CRM 2013 on 2 servers (server 2012) - CRM Full server + SQL Server 2012.
I created 2 service accounts for this - CRMSVC + CRMSANDBOX (one for sandbox and another one for all the rest).
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Thanks
Please vote if you find my post helpful - Thanks

Not sure you understood my point.
The installation process necessarily runs under the account of the installing user. The installation will query AD to identify information about the service accounts, and will add them to the relevant CRM AD groups. It is possible that the installing user
account does not have sufficient privileges on the AD objects for the service accounts to be able to identify them, and to add them to groups. This scenario is consistent with the errors that you get, and also with being able to install CRM to run under NetworkServices
(which doesn't have its own AD object)
Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk
Hi David
I understand this, but as far as i know running it under NETWORK SERVICES will add the machine names to the OU security groups - hence the user installing still needs to have delegated permissions on that OU. Anyway as mentioned above - ignoring the checks
and running the installation solved this and also added the accounts to the security groups - so this whole mess looks like some bug to me - not sure i will ever find out what it was :)
Please vote if you find my post helpful - Thanks

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Senior Technical Consultant, MDS Computers

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Creating root device /dev/root with major 8 and minor 4.
error: /dev/root: No such device or address
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Either it contains no filesystem, an unknown filesystem,
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Try adding
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Last edited by SgrA (2011-07-05 20:45:36)

Autodetection failed on your first image, in both your previous kernel installs:
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Last edited by falconindy (2011-07-04 17:41:19)

I modified the budget categories on the numbers template so now the transaction tab does not communicate with the budget tab. I figured out how to change the drop down options but how do I get it to reflect on my budget sheet? Please help.

If you are familar with the Numbers Budget Template it has two tabs 'Budget' and 'Transactions'. If you use the template as it is designed when you input expenses on the transaction tab it will automatically add that amount into the selected category on the budget tab. I have madified my budget tab to reflect the caegories that I need, which included adding several to the template. I also added to the table so it reflects my income and expenses so I can track where I am at with a glance. Since I did this, I can't get my transactions tab to communicate with the budget tab. I figured out how to change the options in the drop down box for category but I con't figure out how to get it to reflect onto my budget tab. I'm sure that it is an easy fix, however, I am just not well versed in Numbers. I appreciate your time in helping me with this issue.
Respectfully,
Jon

My guess is that while you added catetories to your Budget Sheet by adding new lines and filling in the category column, you didn't also add the formulas to these new budget lines.
The proper way to add those lines would have been to select a cell in the line just above where you want to add a line and type Option/Alt-DownArrow. This would have copied the formulas into the new line. Maybe you did this, and maybe not. You didn't give details on how you added the lines.
Select C2 and D2 and Command-C to copy them to the Clipboard.
Select all the cells of Columns C and D except for the top and bottom rows and Command-V to Paste.
If I have properly guessed the problem, you should be in business. This assumes that your Categories are exaclty the same as the entries in your Pop-up menus. Spelling counts, as does case.
Jerry

The files in download folder keeps adding _b to the file name

I have a strange problem when downloading files on my Macbook Pro(running Mavericks). The name of the files being downloaded or already downloaded to the Download folder keep growing like this:
Say for a file called My_file_name.zip, the system keeps adding _b to the name, it becomes
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And for big files, frequently I get the error message saying the file could not be downloaded due because there is no enough disk space. However the file is infact downloaded. I just need to highlight the .download and select Show Package Content, and copy the real file out of it. Howerer this is very annoying.
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Thanks

I get the error message saying the file could not be downloaded due because there is no enough disk space.
How large is your HD and how much space do you have left?

In CIF customer exit there is no information about the logical system

Dear All,
we have a SAP R3 system (ver 4.7) connected to 2 SAP APO systems.
we need to differentiate the UE code in R3 by APO TARGET SYSTEM.
In the CIF userexit used:
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EXIT_SAPLCSRS_003
EXIT_SAPLPGS1_001
EXIT_SAPLCSTK_001
EXIT_SAPLMEAP_001
there is no information about the logical system (source, destination
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I found a note 1060634 where the parameter have been added to
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Thank you !!
Best Regards , Barbara

Found the answer, to bad i cannot give points to myself :-P
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That structure has several fields (sign, opt, low, high).
In my ABAP i stored the same value in the low and high field.
This should work fine for normal (flat) characteristic values.
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For details see: SAP NOTE: 912473
Regards

Add new characteristics in the ReleaseStrategies to PO in the PRD system

Dear all ,
We need to create 2 new characteristics and add it to our Release strategies in production systems.
we have more or less 2500 opened POs.
Can I add directly in the Production system ?
Does anyone knows the impacts on the system if we do that directly in the PRD ?
Someone have a list of things to do prior this change and a list to do after this change ?
Impacts ?
best regards,
Ale

Hi,
Try the same in Quality server and check for few POs.
If a new characteristic is added to a CLASS eg. in ur case Pur group is added as a new characteristic to CLASS then Release strategy tab gets triggered only to those POs for which all conditions are met.
In ur case if olds POs purchasing group is different from the one mentioned in the values of Pur Group characteristic then u will not be able to release POs once u go to change mode to old POs since release strategy tab itself disappears.
Hope its clear
Regards,
Uzair

Adding categories in the helpdesk system

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