Address update service in Teammate Self Service

When UK employees update their addresses via the MySAP Portal Teammate Self Service the following error occurs  "Enter both the communication key and number".  I cannot find what is causing this error.

Hi,
That means you have not mentioned the Communication type for this employee, go to IT0105 and maintain the Subtype 1, that is system User name and the email id of the employee.
Good Luck
Om

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