ADE won't let me read DRM books - 4.0 crashes when opening library books (EVERY. SINGLE. TIME) so I installed 3.0 and now I get an "activation error". I have it authorized to my ID....WHERE IS THE STAFF TO ANSWER QUESTIONS?!?!?!?!?!?!?!?!?!?!?!?!?!!?!?
Working on a MAC with a Kobo. ADE won't let me read DRM books - 4.0 crashes when opening library books (EVERY. SINGLE. TIME) so I installed 3.0 and now I get an "activation error". I have it authorized to my ID....WHERE IS THE STAFF TO ANSWER QUESTIONS?!?!?!?!?!?!?!?!?!?!?!?!?!!?!? I have wasted hours on this and I'm getting really annoyed.
Thank you! This worked. But now I copied my files back, which was successful. But the last file did´t work. I even loaded this file from the bookstore. When I try to load this file, ADE crashes and gives me the following report:
Process: Adobe Digital Editions [1042]
Path: /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
Identifier: com.adobe.adobedigitaleditions.app
Version: 4.0.3 (1)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Digital Editions [1042]
User ID: 501
Date/Time: 2015-03-17 17:24:50.622 +0100
OS Version: Mac OS X 10.10.2 (14C1510)
Report Version: 11
Anonymous UUID: 39575296-9512-7D9E-6037-5A7F3189509D
Time Awake Since Boot: 3000 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
VM Regions Near 0x20:
-->
__TEXT 000000010fa2d000-0000000110299000 [ 8624K] r-x/rwx SM=COW /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.adobedigitaleditions.app 0x000000010ff7ff1f uft::Value::inlineSet(uft::Value const&) + 7
1 com.adobe.adobedigitaleditions.app 0x000000010ff74e54 uft::Value::operator=(uft::Value const&) + 14
2 com.adobe.adobedigitaleditions.app 0x000000010fbcbdbc css::StyleHandler::verifyXMLStylesheetTree(mdom::Node const&) + 300
3 com.adobe.adobedigitaleditions.app 0x000000010fbc868d css::StyleHandler::processXMLStylesheet(uft::URL const&, mdom::Node const&, uft::String const&) + 227
4 com.adobe.adobedigitaleditions.app 0x000000010fbc8586 css::StyleHandler::resourceDownloadComplete(mdom::Node const&, uft::String const&, uft::URL const&, uft::String const&) + 142
5 com.adobe.adobedigitaleditions.app 0x000000010fcef047 pxf::ResourceStreamReceiver::bytesReady(unsigned long, dp::Data const&, bool) + 207
6 com.adobe.adobedigitaleditions.app 0x000000010fcc84cf rmsdk::zip::ZLibDecompressorStream::bytesReady(unsigned long, dp::Data const&, bool) + 683
7 com.adobe.adobedigitaleditions.app 0x000000010fca66b0 package::AESZipDecryptor::bytesReady(unsigned long, dp::Data const&, bool) + 576
8 com.adobe.adobedigitaleditions.app 0x000000010fcc71e6 rmsdk::zip::ZipEntryStream::bytesReady(unsigned long, dp::Data const&, bool) + 34
9 com.adobe.adobedigitaleditions.app 0x000000010fcc7151 rmsdk::zip::Entry::bytesReady(unsigned long, dp::Data const&, bool) + 235
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Process: Mail [500]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 6.5 (1508)
Build Info: Mail-1508000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [136]
User ID: 501
Date/Time: 2013-08-01 17:17:40.746 -0700
OS Version: Mac OS X 10.8.4 (12E3067)
Report Version: 10
Interval Since Last Report: 2239 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report: 548 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: 5784DED5-2605-391F-7CD8-FEA331113A18
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSSet initWithArray:range:copyItems:]: array argument is not an NSArray'
Performing @selector(showViewerWindow:) from sender NSMenuItem 0x7fb883c44280
abort() called
terminate called throwing an exception
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff88c90b06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff856833f0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff88c6f454 -[NSSet initWithArray:range:copyItems:] + 212
3 Message 0x00007fff8a0d654c -[SmartMailboxUnreadCountManager smartMailbox:didInitializeWithDictionaryRepresentation:] + 98
4 Message 0x00007fff8a0d5d6c -[MailboxUid initWithDictionaryRepresentation:] + 1289
5 Mail 0x000000010dbdc22b Mail + 33323
6 Mail 0x000000010dbdbcbf Mail + 31935
7 Mail 0x000000010dbdb990 Mail + 31120
8 Mail 0x000000010dbdec7f Mail + 44159
9 Mail 0x000000010dbde133 Mail + 41267
10 Mail 0x000000010dd77d73 Mail + 1719667
11 libdispatch.dylib 0x00007fff8762f0b6 _dispatch_client_callout + 8
12 libdispatch.dylib 0x00007fff8762f041 dispatch_once_f + 50
13 Mail 0x000000010dbddfe8 Mail + 40936
14 Mail 0x000000010dbddea6 Mail + 40614
15 CoreFoundation 0x00007fff88c888e9 -[NSSet makeObjectsPerformSelector:] + 201
16 AppKit 0x00007fff86ad7136 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1168
17 AppKit 0x00007fff86ab611d loadNib + 317
18 AppKit 0x00007fff86ab5649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
19 AppKit 0x00007fff86cf2653 -[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 150
20 CoreMessage 0x00007fff890553d6 -[NSBundle(MessageFrameworkAdditions) loadNibNamed:owner:] + 95
21 Mail 0x000000010dbdd002 Mail + 36866
22 Mail 0x000000010dbdcecc Mail + 36556
23 Mail 0x000000010dd558ac Mail + 1579180
24 AppKit 0x00007fff86c06959 -[NSApplication sendAction:to:from:] + 342
25 AppKit 0x00007fff86d3c36c -[NSMenuItem _corePerformAction] + 406
26 AppKit 0x00007fff86d3c05a -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 133
27 AppKit 0x00007fff86a2920f -[NSMenu _internalPerformActionForItemAtIndex:] + 36
28 AppKit 0x00007fff86a29097 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 135
29 AppKit 0x00007fff86d35165 NSSLMMenuEventHandler + 342
30 HIToolbox 0x00007fff8d4b6d1a _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1206
31 HIToolbox 0x00007fff8d4b61e9 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 410
32 HIToolbox 0x00007fff8d4cbfc9 SendEventToEventTarget + 40
33 HIToolbox 0x00007fff8d502ca9 _ZL18SendHICommandEventjPK9HICommandjjhPKvP20OpaqueEventTargetRefS5_PP14OpaqueE ventRef + 443
34 HIToolbox 0x00007fff8d4a7a21 SendMenuCommandWithContextAndModifiers + 59
35 HIToolbox 0x00007fff8d4a79d3 SendMenuItemSelectedEvent + 254
36 HIToolbox 0x00007fff8d4a785f _ZL19FinishMenuSelectionP13SelectionDataP10MenuResultS2_ + 94
37 HIToolbox 0x00007fff8d4838bb _ZL14MenuSelectCoreP8MenuData5PointdjPP13OpaqueMenuRefPt + 605
38 HIToolbox 0x00007fff8d482ec8 _HandleMenuSelection2 + 565
39 AppKit 0x00007fff86bf48c6 _NSHandleCarbonMenuEvent + 245
40 AppKit 0x00007fff86b16a9f _DPSNextEvent + 2073
41 AppKit 0x00007fff86b15df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
42 AppKit 0x00007fff86b0d1a3 -[NSApplication run] + 517
43 AppKit 0x00007fff86ab1bd6 NSApplicationMain + 869
44 libdyld.dylib 0x00007fff8b5577e1 start + 0
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8bfe0212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff854f9704 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff8553db41 abort + 143
3 libc++abi.dylib 0x00007fff8649c9eb abort_message + 257
4 libc++abi.dylib 0x00007fff8649a39a default_terminate() + 28
5 libobjc.A.dylib 0x00007fff85683873 _objc_terminate() + 91
6 libc++.1.dylib 0x00007fff84ecc8fe std::terminate() + 20
7 libobjc.A.dylib 0x00007fff856835de objc_terminate + 9
8 libdispatch.dylib 0x00007fff8762f0ca _dispatch_client_callout + 28
9 libdispatch.dylib 0x00007fff8762f041 dispatch_once_f + 50
10 com.apple.mail 0x000000010dbddfe8 0x10dbd4000 + 40936
11 com.apple.mail 0x000000010dbddea6 0x10dbd4000 + 40614
12 com.apple.CoreFoundation 0x00007fff88c888e9 -[NSSet makeObjectsPerformSelector:] + 201
13 com.apple.AppKit 0x00007fff86ad7136 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1168
14 com.apple.AppKit 0x00007fff86ab611d loadNib + 317
15 com.apple.AppKit 0x00007fff86ab5649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
16 com.apple.AppKit 0x00007fff86cf2653 -[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 150
17 com.apple.CoreMessage 0x00007fff890553d6 -[NSBundle(MessageFrameworkAdditions) loadNibNamed:owner:] + 95
18 com.apple.mail 0x000000010dbdd002 0x10dbd4000 + 36866
19 com.apple.mail 0x000000010dbdcecc 0x10dbd4000 + 36556
20 com.apple.mail 0x000000010dd558ac 0x10dbd4000 + 1579180
21 com.apple.AppKit 0x00007fff86c06959 -[NSApplication sendAction:to:from:] + 342
22 com.apple.AppKit 0x00007fff86d3c36c -[NSMenuItem _corePerformAction] + 406
23 com.apple.AppKit 0x00007fff86d3c05a -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 133
24 com.apple.AppKit 0x00007fff86a2920f -[NSMenu _internalPerformActionForItemAtIndex:] + 36
25 com.apple.AppKit 0x00007fff86a29097 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 135
26 com.apple.AppKit 0x00007fff86d35165 NSSLMMenuEventHandler + 342
27 com.apple.HIToolbox 0x00007fff8d4b6d1a DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1206
28 com.apple.HIToolbox 0x00007fff8d4b61e9 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 410
29 com.apple.HIToolbox 0x00007fff8d4cbfc9 SendEventToEventTarget + 40
30 com.apple.HIToolbox 0x00007fff8d502ca9 SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 443
31 com.apple.HIToolbox 0x00007fff8d4a7a21 SendMenuCommandWithContextAndModifiers + 59
32 com.apple.HIToolbox 0x00007fff8d4a79d3 SendMenuItemSelectedEvent + 254
33 com.apple.HIToolbox 0x00007fff8d4a785f FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 94
34 com.apple.HIToolbox 0x00007fff8d4838bb MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 605
35 com.apple.HIToolbox 0x00007fff8d482ec8 _HandleMenuSelection2 + 565
36 com.apple.AppKit 0x00007fff86bf48c6 _NSHandleCarbonMenuEvent + 245
37 com.apple.AppKit 0x00007fff86b16a9f _DPSNextEvent + 2073
38 com.apple.AppKit 0x00007fff86b15df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
39 com.apple.AppKit 0x00007fff86b0d1a3 -[NSApplication run] + 517
40 com.apple.AppKit 0x00007fff86ab1bd6 NSApplicationMain + 869
41 libdyld.dylib 0x00007fff8b5577e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8bfe0d16 kevent + 10
1 libdispatch.dylib 0x00007fff87631dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff876319ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8bfe06d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff854faafc _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff854fa8c3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff854e4d71 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8bfe06d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff854faafc _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff854fa8c3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff854e4d71 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8bfe06d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff854faafc _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff854fa8c3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff854e4d71 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8bfe06d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff854faafc _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff854fa8c3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff854e4d71 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8bfe06d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff854faafc _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff854fa8c3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff854e4d71 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8bfe06d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff854faafc _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff854fa8c3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff854e4d71 start_wqthread + 13
Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8bfde686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8bfddc42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff88c2d233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff88c32916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff88c320e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff8ce9b546 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation 0x00007fff8cef9562 __NSThread__main__ + 1345
7 libsystem_c.dylib 0x00007fff854f8352 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff854e4d81 thread_start + 13
Thread 9:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8bfe0322 __select + 10
1 com.apple.CoreFoundation 0x00007fff88c71f46 __CFSocketManager + 1302
2 libsystem_c.dylib 0x00007fff854f8352 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff854e4d81 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5202a1e8 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff5202a210 rsp: 0x00007fff5202a1e8
r8: 0x00007fff72d2c278 r9: 0x00007fff5202a1f0 r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x00007fff5202a370 r13: 0x00007fb88691abf0 r14: 0x00007fff72d2d180 r15: 0x00007fff5202a250
rip: 0x00007fff8bfe0212 rfl: 0x0000000000000206 cr2: 0x00007fff72d25ff0
Logical CPU: 0
Binary Images:
0x10dbd4000 - 0x10df73fff com.apple.mail (6.5 - 1508) <C9B7426D-8772-3B4B-9DF6-BB10980F682C> /Applications/Mail.app/Contents/MacOS/Mail
0x11013b000 - 0x11013cfff com.apple.AddressBook.LocalSourceBundle (2.1 - 1170) <F902B042-3BD2-3FD5-98E5-8F0563D687D1> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
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0x7fff8aee6000 - 0x7fff8af00fff com.apple.CoreMediaAuthoring (2.1 - 914) <5637F52D-3AB9-38FD-B851-265B9F5A2FE8> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
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0x7fff8b022000 - 0x7fff8b026ff7 com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff8b027000 - 0x7fff8b2cbff7 com.apple.CoreImage (8.4.0 - 1.0.1) <8A129E8D-9BDA-3784-A99B-68FFFD7E774D> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8b2cc000 - 0x7fff8b317fff com.apple.CoreMedia (1.0 - 926.104) <31EAF297-9C42-3D6F-A8A1-CDAB94A26113> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff8b318000 - 0x7fff8b37bfff com.apple.audio.CoreAudio (4.1.2 - 4.1.2) <FEAB83AB-1DE5-3813-BA48-7A7F2374CCF0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8b37c000 - 0x7fff8b3c8fff com.apple.framework.CoreWLAN (3.4 - 340.18) <3735FB49-30C0-3B11-BE25-2ACDD96041B5> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8b3c9000 - 0x7fff8b3f7fff com.apple.CoreServicesInternal (154.3 - 154.3) <A293D1E9-3254-370E-9CA1-2B5D95042C75> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff8b403000 - 0x7fff8b403fff com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff8b45f000 - 0x7fff8b4b9ff7 com.apple.opencl (2.2.19 - 2.2.19) <CE982F17-0AE9-3E26-9CD0-BEEF7379CB93> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff8b4ec000 - 0x7fff8b554fff libvDSP.dylib (380.6) <CD4C5EEB-9E63-30C4-8103-7A5EAEA0BE60> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff8b555000 - 0x7fff8b558ff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff8b559000 - 0x7fff8b870ff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <941403A8-C0CC-337F-8B93-8E7E77CC07DA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff8b871000 - 0x7fff8b877ff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
0x7fff8b878000 - 0x7fff8b88ffff com.apple.iChat.InstantMessage (7.0.1 - 3306) <B20BB0A7-BEE5-3453-8B3E-5E93126200A8> /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x7fff8b890000 - 0x7fff8b955ff7 com.apple.coreui (2.0 - 181.1) <83D2C92D-6842-3C9D-9289-39D5B4554C3A> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8b956000 - 0x7fff8b958fff libquarantine.dylib (52.1) <143B726E-DF47-37A8-90AA-F059CFD1A2E4> /usr/lib/system/libquarantine.dylib
0x7fff8b959000 - 0x7fff8b95dff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff8b95e000 - 0x7fff8bd9afef com.apple.VideoToolbox (1.0 - 926.104) <9231E12F-3D46-3F3D-B24F-6E16127E5909> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff8bd9b000 - 0x7fff8bda3fff liblaunch.dylib (442.26.2) <16D518EF-B8F4-3FA2-8722-C1CDEA236912> /usr/lib/system/liblaunch.dylib
0x7fff8bda4000 - 0x7fff8bdd5ff7 com.apple.DictionaryServices (1.2 - 184.4) <FB0540FF-5034-3591-A28D-6887FBC220F7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff8bdd6000 - 0x7fff8bf84fff com.apple.QuartzCore (1.8 - 304.3)Triple-click the line below on this page to select it:
~/Library/Mail/V2/MailData
Right-click or control-click the highlighted line and select
Services ▹ Open
from the contextual menu.* A folder window should open. From that folder, move the following files to the Desktop:
SmartMailboxesLocalProperties.plist
SyncedSmartMailboxes.plist
Test. If Mail now works, delete the files you moved and recreate your smart mailboxes, if necessary. Otherwise put the files back where they were, overwriting any that may have created in their place.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return. -
I changed my email address and my password on my ipad but when I tried to change the address on my icloud account it keeps asking me for my old password which I no longer know. I can't delete the account because I can't access it without the old password
Hey rid23466,
Thanks for using Apple Support Communities.
If you forgot the password to your Apple ID, you can follow this article to recover it.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Have a nice day,
Mario -
IBooks won't let me read a book
I downloaded iBooks and bought a book on iTunes. It says that it would have gone straight to my iBooks and it has. However it won't let me read the book and says the format is incorrect or not a format that iBooks can open. Any ideas of help?
Try deleting it and redownloading. If that doesn't work, try using the Report a Problem link on your receipt.
-
Adobe reader won't let me read PDF
Adobe reader won't let me read PDFs until I sign the end agreement which doesn't show up in black under the sign area.
Sorry, I don't understand that...
After you install or update Adobe Reader, you have to accept the end user license agreement by clicking on the Agree Accept button; is that what you mean? -
Adobe and my new Macbook Air won't let me read trusted website docs
I have bought a new Macbook Air. I migrated all the info from my old Mac but had to download Adobe again. It now won't let me read website docs that I trust. I guess I have to alter the filters but I'm not very good at this so need some help please?
You should be using 11.
10 was from the days of Snow Leopard.
Download AppZapper (it's a free trial)
Install it and open it.
Drag the Adobe reader app from your Applications folder to the AppZapper window.
"Zap" it and anything else in the window to the trash.
Close and quit AppZapper.
Go to: Mac HD/Library/ Internet Plugins
Trash the AdobePDFviewer.plugin and AdobePDFViewerNPAPI.plugin files.
Empty the trash.
Download the Reader XI FULL installer here: http://get.adobe.com/reader/enterprise/
Quit your browser and run the installer. -
my old back had a lot of movies on it and it was stolen. i got a new one and it won't let me download my 400 dollars in movies into my library..all the movies show up on my purchased itemsbut when i click on them it does nothing how do i get my movie back??
if you cant download them > email the iTunes Store emaill support adn explian the situation adn they will give you a regrant of all your purchases.
expresslane.apple.com > click on iTunes > then iTunes Store > and choose the right prompts
but you should try the pas purchase thing in iTunes first because the regrant is a one time thing. > IE iTunes Store > purchases > click what you want > redownload
> but you do need iTunes 10.5 or later for it to work correctly .
i woudl ask for the regrant it you dont have the options for movies yet
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