Adobe Acrobat Distiller 9 crashes on start

I recently bought a new notebook with Intel Pentium dual-core processor T3400 and Windows Vista Home Premium pre-installed.
This weekend, I have been installing some software, including Adobe Acrobat 9 Pro and Adobe Photoshop CS4 Extended.
Actually, I bought Adobe Acrobat 9 Pro just for having Acrobat Distiller (not: Distiller Server), to use in book publishing with Corel Ventura 10 and PostScript. The version I got is Acrobat Distiller 9.
However, when I now start up Acrobat Distiller 9 it shows up for one or two seconds and then crashes (just vanishes from the screen without an error message).
I found the same problem described for earlier versions of Distiller (in XP and Mac) in various online fora, but thus far I have not seen a solution described anywhere.
It seems to be a common (and long-standing) problem, certainly there must be a fix?
(I already uninstalled an reinstalled Adobe Acrobat 9 Pro and also tried "Repair Acrobat Installation" under "Help" in the programme. To no avail.)
Let me know if you have an idea. Thanks.

Got Distiller to work. Seems the problem was with software activation/licensing. I got different software - and a free update to Acrobat 9 Extended - from my merchant and installed it. Distiller now does not crash anymore when starting it up and appears (thus far) stable.
However, I still get an error message at start up:
Adobe PostScript software version: 3018.101
Adobe PDF Settings file read error in PDFX4 2008.joboptions:
/CheckCompliance out of range
A quick web search shows that this is also not a new problem. Some say that Distiller is not able to create PDF/X4 files and that the error is thus a bug in Distiller itself. Is that true? (I can't find a joboptions file of that name in my system ...)
Do I need to do anything about it or can I just leave it?

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