Adobe Connect Desktop

Does the Adobe Connect Desktop application work on a 64 bit OS ? ( Win 7 64 bit to
be exact ? )
When attempting to login , it automatically flashes " Connection Error".

Thanks.
reinstalling and clearing my temp dir appears to have worked !
Awesome.

Similar Messages

  • Adobe Connect Desktop App

    Hi,
    This is probably a simple fix for someone in Adobe. I'm trying to download the latest Adobe Connect Desktop Application for Windows.
    The download link keeps going to connectusers.com which is down for reasons known.
    Is there another link to download from?
    Thanks

    Just sharing a quick search tip to help in the future.
    I just ran this search query https://www.google.com/search?q=adobe+connect+desktop and the description of the second search result is "Adobe Connect Desktop. This AIR-based application helps meeting hosts quickly manage and edit their meetings from their desktop. Hosts can also access ..."
    In case you get stuck while searching, you can always use the search keyword 'site' (read here) to narrow down your search to adobe.com like this.

  • Adobe Connect Desktop - just doesn't download recordings any more...

    Hi all,
    Has anyone had issues since the upgrade of this?
    I have made the recordings downloadable in all places thru the adobce connect admin area, but when using the desktop client evcewn though i am able to search for the file i am not however able to download it.
    The recording does appear in the download queue but does not initiate. This is just unacceptable.
    Part of the service is to be able to playback the meeting recordings and while i know i can do this online, it would also be useful to USE ADOBE'S PRODUCTS TO VIEW ADOBE'S BESPOKE RECORDINGS (Since they are not available in any other downloadable format, wouldn't midn so much if it just worked for once without issues.)
    Add this to the whole "Adobe Presenter - the worlds most unstable and bugged out piece of software ever"
    Come on Adobe, whats happening to your stuff?!?

    Adobe Connect Desktop is no longer supported with Connect 9. However, it should still work. Also, be sure that the recording has been set to allow local downloads.

  • Adobe Connect Desktop local Folder???

    Hi,
    I'm running Adobe Connect Desktop on Mac, and I've already one recordings in Zip.
    I would like to see this recording using the Adobe Connect Desktop offline function, the problem is that I can't find/define the folder where to put the Zip file.
    Can anyone help.
    Regards

    Enabling this feature takes a couple steps, but once it is done, you should be able to download the recordings for offline viewing.
    First, go to Administration > Compliance and Control > Recordings and Notice and check the box to Allow for distribution of local copies of recordings to end users
    Next browse to the desired recording(s) and go to the Edit Information page. This is done through the Edit Information if the recording is in the Content library, or by selecting the recording name and then the Edit link in the Recording Information header (not the Edit Recording button). Check the box for Allow Users to download copy to local device
    Now in Connect Desktop, you will see the Fetch button for recordings that are set up to allow local downloads.

  • Launching air application like adobe connect desktop

    I will like to launch my adobe air application like adobe connect meeting room launches the desktop app

    Thanks.
    reinstalling and clearing my temp dir appears to have worked !
    Awesome.

  • Installing Adobe Connect Desktop

    There is no executable file when saving or opening from the download option, so how do I install it?
    The files are below, withthe folders only holding XML and images
    Thanks in the hope of a reply that causes me to go doh!

    Hi, thanks, after several re-tries it worked perfectly, so not sure what the issue was.
    Cheers Dave

  • Adobe CreatePDF Desktop Printer is not connecting

    I have tried printing an online document and a word document from my computer. Each time it states my Adobe CreatePDF Desktop Printer is not connecting. Help

    So how do I print to pdf now?
           From: Sara.Forsberg <[email protected]>
    To: Anthony Roth <[email protected]>
    Sent: Wednesday, March 25, 2015 8:46 AM
    Subject:  Adobe CreatePDF Desktop Printer is not connecting
    Adobe CreatePDF Desktop Printer is not connecting
    created by Sara.Forsberg in Adobe Acrobat.com Services - View the full discussionHi anthonyr, The CreatePDF Desktop Printer has been retired, which is why you're unable to use it. If you'd like, you can remove it by following the instructions in this document: Remove Adobe Create PDF Desktop Printer. Best,Sara If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7348750#7348750 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7348750#7348750 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Adobe Acrobat.com Services by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • My adobe cloud desktop app seems to have stopped working.  I keep getting a error message saying Unable to reach adobe servers, please check firewall settings.

    My adobe cloud desktop app seems to have stopped working.  I keep getting a error message saying Unable to reach adobe servers, please check firewall settings.
    The creative cloud icon on the top menu bar is greyed out, and not updates show.
    I have spoke to our internal IT and my settings are the same as my colleagues who's is working fine, can anybody help with this ongoing problem?

    Grafix121 please ask your I.T. department to review the Adobe Creative Cloud Security FAQ for IT section of Creative Suite Enterprise Deployment | Adobe Developer Connection for information on how to configure your network to allow connections to the Adobe servers.

  • Will we still be able to use the Adobe FormsCentral desktop app after FormsCentral retires?

    Is it just the online service that is expiring?
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    Thanks!

    Hi LeanneW,
    Please see this section from the End of support | Adobe FormsCentral document:
    You may continue to use the Adobe FormsCentral desktop app for creating PDF forms until you update or upgrade your Acrobat software. But the app will not connect to any online component or offer the ability to collect data or publish web forms. Furthermore, we will not be supporting the application once Adobe FormsCentral is retired in July, and so cannot ensure functionality moving forward.
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    Best,
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  • Trouble with Adobe CC desktop app and account

    Hi. I'm having trouble with my Adobe CC teacher and student subscrition and the Adobe CC desktop application. On my Macbook, adobe CC desktop application doesn't recognize my adobe subscription, but on the Adobe web site page there is my account page and i see the FREE subscription and the Premium, correctly paid. I try to uninstall the Adobe CC desktop app and to logout of adobe cc folder, but when i reinstall the desktop app, it recognize the free subscription and not the Premium. Someone could help me, please?

    Lo Zerba for information on how to resolve the connection error preventing your membership from being validated please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

  • Adobe Connect 9 and IE 9 can't open add-in

    I was working with a client, have Adobe Connect 9, they were using IE 9 and were not able to access any other web browser. I had provided them with the download link for the add-in and they said their IT person had installed it.
    When I gave them rights to share the screen, they choose Share screen but never got a popup window asking them if they wanted to choose an Application or their desktop. So they couldn't share screen. We tried logging off and logging back on still no luck.
    Is this a known issue?
    Where we doing something wrong?
    What is the solution?
    Thanks in advance.

    I was having an issue where everytime I connected to Adobe Connect room and attempted to share screen, the browser would crash:
    Problem Event Name:
    APPCRASH
      Application Name:
    adobeconnectaddin.exe
      Application Version:
    11.9.966.0
      Application Timestamp:
    5321754e
      Fault Module Name:
    StackHash_0a9e
      Fault Module Version:
    0.0.0.0
      Fault Module Timestamp:
    00000000
      Exception Code:
    c0000005
      Exception Offset:
    08ee2ca9
      OS Version:
    6.1.7601.2.1.0.256.48
      Locale ID:
    1033
      Additional Information 1:
    0a9e
      Additional Information 2:
    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:
    0a9e
      Additional Information 4:
    0a9e372d3b4ad19135b953a78882e789
    I tried the fixes proposed here and several others I found.
    What finally worked was disabling hardware acceleration in my flash settings (I did that from within the Adobe Connect room itself).
    I am running Windows 7 Pro 64 bit.  Browsers tested that crashed were IE 10, IE 11, Chrome, and Firefox. 
    I'm thinking it might have something to do with my IBM port replicator driver, but haven't narrowed down yet.  I just know that disabling hardware acceleration worked and got Adobe Connect Add in to work.

  • Adobe Connect UAC Pop Up Problems - Blocks Clicking

    We use Adobe Connect to trouble shoot problems with our end users.
    The biggest problem I have is with pop ups from Windows UAC wanting to allow an action. We can't click on those through Adobe Connect like you can with normal remote control software. Also, the popup doesn't even show up. On the controller's end is just a black blank screen. The only reason we know that the Allow/Deny screen is coming up is because we've had users on the phone tell us when it prompts them.
    If it was just getting past that screen, that'd be fine. We could warn the user to just click allow on those popups and be done with it. But it doesn't stop there. You can't interact with any window that involve the aforementioned UAC popup protection.
    Perfect example: We need to delete something out of the registry. When opening regedit a UAC popup comes up asking if we want to allow. They click yes and you lose control over the mouse while that program is up. If they user minimized regedit, then you regain control. If you restore the window you lose control again.
    We don't want to walk users through the registry. It just takes them deleting one wrong key to mess up a bunch of stuff. It's actually already happened once and the end user ended up having to reformat his computer because of it.
    Is Connect intentionally designed to work this way?
    If not, is this a known issue?
    Is there a way around it?
    I did a fair share of searching/googling and was unable to find any answers. If this has been answered already, please point me to the right post and I apologize for creating an unnecessary extra thread.

    Jorma Jennings wrote:
    OK, to be fair, Connect is not an RDP application, and simply gives remote access to someones computer through the Flash Player. So, that said, UAC is doing exactly what it is supposed to, stopping someone from changing something on your computer. This is a Windows setting issue, not Connect. The UAC controls have prevented more interaction with the shared control function since Windows 7.
    I wouldn't call it a known issue, but more of a known limitation of Windows. You can have the users click past the dialog (as you have mentioned) or reduce the setting of the UAC on their computer.
    I appreciate you taking time to reply, however you completely ignored the main problem of this post and only focused on one subcategory that honestly isn't that big of an issue.
    We have no problem getting by the popups. Asking people to click a button is easy. It's the fact that any screen that receives a UAC popup is completely inaccessible post message. If it has focus, the cursor stops working. After that window loses focus, we have control again. That's an issue.
    Also, I'm aware there's a difference between remote desktop applications and using adobe connect as a remote app. But after allowing UAC access, no application should be inaccessible. That completely defeats the point of *allowing* access.
    My question still stands and I'm hoping someone has some type of helpful solution or workaround to this problem.
    Thanks

  • Sound/Mic Failure in Adobe Connect Solved Only by Reboot

    Hi...
    HP p6620F
    Windows 7
    For my job, I must attend meetings in Adobe Connect using sound and mic. I'm using a Microsoft Lifechat headset/mic. My sound & mic began to fail & problem was resolved only by rebooting my computer. The fix would last a few hours at first, but began to last for only about an hour. I"m a work at home customer service agent, and I rely on my mic & sound. I'm having no problems at this point with sound when not working--such as listening to music or watching/hearing YouTube videos.
    My supervisors insist that my soundcard needs replacing, but I don't have one; mine is integrated into the motherboard, apparently. I have a backup computer which I worked off of for 2 days with my current headset, and it worked fine. It's the family computer and I must get my work computer up to par.
    How can I fix this without buying a new motherboard???
    Thanks in advance.
    TJ
    This question was solved.
    View Solution.

    Hello again tj777,
    If you need the instructions on how to recover your system you can always refer to my previous post. In the meantime I am providing you with the HP Support document: Adding or Replacing an Expansion Card (Video Card, Sound Card, etc...) in HP and Compaq Desktop PCs, which will walk you through step by step the process for add a sound card to your HP Pavilion p6620f Desktop PC. If you review the document prior to installing your new sound card you should have no problems with the process.
    I hope I have addressed your question to your satisfaction. Thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • Adobe Connect dropouts talking to Adobe Support in India

    This may be the wrong place to raise this. I don't usually use Adobe Connect. But this week I've been spending hours on the phone to Adobe technical support in
    India. They use Adobe Connect to see my desktop in an attempt to fix my problems (with
    Adobe Creative Suite 5 as it happens).
    What I found was that the Adobe Connect frequently experiences a network failure, causing the guy in India to no longer see my screen. He tells me this on the phone. I then have to wait for my Adobe Connect to notice that the connection has failed, and then go through the SHARE MY SCREEN dialogue again. This happens sometimes as often as once every ten seconds, but the connection sometimes lasts a minute or two.
    Adobce Connect does pop up a little box that says something like "Network connection failure" and has a button to "troubleshoot" it (or Cancel the session), but pressing that has no effect.
    The odd thing is that my internet service is pretty reliable and 4 Mbps. I have, for example, no problem downloading 50 MB files from the USA (I'm in UK). Unfortunately the Connect software tells me absolutely nothing about what has failed or how
    Anyone know what the problem is? It's making support from India almost impossible.

    Yes, that indicator is simply advising that the connection between your PC and the Server has been severed. Either there was some disconnect on your end or on the server end or somewhere in between. That popup tries to reconnect to the Adobe Connect Server located in the U.S., Europe or Asia depending on where you reside. I suspect the support engineer was using a server in the USA and you are located in Europe and the latency along with anything going on on the line could have had some effect. Normally, you would be using a UK based server if you had an account with Adobe Connect. Hard to tell at this stage which server you were on. Next time, make sure the technician knows you are in the UK and request he/she use a UK based server which would improve things. He/she may not have known where you were calling from. If you send me your ticket number for the support call, I can have the technician make sure he uses a UK based server.
    It could have been a wireless network issue (too much interference or hub needs rebooting...all kinds of issues with wireless networks). It could have been your provider having momentary issues or it could have been any number of hops in between. The popup simply is saying the connection was interupted and it is trying again to reconnect the session.  Make sure you are using a wired ethernet connection to get the best reliable experience with any web conference solution.
    All web conference solutions require a solid connection because they are instant. All of these solutions are sensitive to any momentary interuption unlike any other product except maybe instant messaging systems that require all the time access/connection.
    Just for explanation, you really cannot compare downloading a 50 MB file with a web conference session because there are a whole lot of other thoings going on while sharing a screen. When downloading a file, many times packets are lost and re-transmitted with no communication back to the end user that a lot of the data was lost and re-sent. With web conferencing it's all or nothing. If a lot of packets are lost then you end up with latency issues and dropped sessions...again it gets into the quality of the connection and not the speed. Speed is inconsequential compared to the quality of the connection and how many hops you are going through.
    Sorry you had that experience. That is not normal. Many customers large and small use Adobe Connect for mission critical work every hour of every day without problem. But...it all gets down to the quality of the network and all vendors can and will have an issue like this if there is some network problem on their end or the customer end.
    Heyward
    [email protected]

  • Having issues with importing a FLV from Adobe Connect. Either the file is too large to import, the file corrupt or the sound will not play. In the Flash Pro 5.5 version it can only be viewed with sound but will not import so it cannot be converted, the ne

    Anyone have a clue how I can open or convert the Adobe Connect FLV file?

    I'm searching for an answer to almost the same exact problem, using almost the same exact hardware and software. Has an answer been found?
    The files that I'm trying to burn come from eMusic, and they are formatted mp3. Recently, (after the iTunes update to 9.2.3?,) they would not drag and drop from iTunes into Toast. From several different discussions I've tried working around this by dragging to the desktop first then dragging and dropping to Toast, going to Toast from a programmer's homemade help window, " iToons," and today, after talking with Apple support, going directly to Toast from my eMusic folder. Alas, all recordings do not perform like they use to. Sometimes they play and sometimes not. There is one I managed, that is listenable, but sometimes I have to put it in my car stereo over and over again as it gets ejected with an error code, sometimes, finally it takes it... Some of the recordings on other disks I've burned are not clean - they have white-noise sounds creeping in... I use to have none of these problems. One time as I was listening to a CD that managed to play, and it just stopped playing... Is there an answer out there to get back to how it use to be? Thanks for you help.

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