Adobe Digital Editions will not launch on my Windows 8.1 laptop

Adobe Digital Editions will not launch on my Windows 8.1 laptop
I have uninstalled and re-installed several times.
I have successfully used previous versions of ADE on this laptop in the past.

Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Similar Messages

  • Hi my adobe digital editions will not recocnise my ereader?

    Hi my adobe digital editions will not recocnise my ereader? its a sony prs-1 my partner also has the prs-2 . I have plugged my ereader and put in data transfer mode before opening ade. but nothing?
    How can i get my ebooks I have bought on my reader or get program to recognise it?
    TIA

    Sorry, but you are at the wrong forum; this one is only for discussions on the forums themselves. The Digital Editions forum is here:
    http://forums.adobe.com/community/adobe_digital_editions

  • Adobe digital editions will not finish downloading ebook  even after double clicking on hard drive .

    ADE will not download and open the ebook automatially. After locating the .ascm (ebook) file on the hard drive and double clicking on that, it still will not open in ADE.

    I did all that and after I close the ADE and double click on the file, ADE opens right up and it looks like it is downloading (very fast), but nothing shows up in the ADE.
    How do I only get emails from you and not all the other people on the discussion?
    Date: Fri, 23 Dec 2011 15:48:24 -0700
    From: [email protected]
    To: [email protected]
    Subject: Adobe digital editions will not finish downloading ebook  even after double clicking on hard drive .
        Re: Adobe digital editions will not finish downloading ebook  even after double clicking on hard drive .
        created by Jeff A Wright in Adobe Digital Editions - View the full discussion
    Right click on the ACSM file or option click and go to Open With and select Other.  You can then navigate to your Adobe Digital Editions and set the file to open with that. I would then recommend closing Digital Editions, if you have it open, and try double clicking the file.  If Adobe Digital Editions opens then the file association is still correct.  If you continue to have difficulties then I would recommend contacting the vendor you obtained the e-book from.
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4101791#4101791
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4101791#4101791. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Adobe Digital Editions by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Adobe digital editions will not work

    Digital editions 2.0 will downlaod books but will not allow me to transfer to my e-reader.  It does not show the e-reader in the left hand side as it should.  Also each time I use it it asks to authorise my computer.

    It is on Windows 8.
          From: shreya <[email protected]>
    To: Marilyn Kelly <[email protected]>
    Sent: Thursday, March 26, 2015 1:06 AM
    Subject:  I see Adobe Digital Editions on desktop but when I click on it it will not open. I have uninstalled and re-installed Adobe Digital Editions but it still will not work. I used it a few days ago and it worked but won't now.
    I see Adobe Digital Editions on desktop but when I click on it it will not open. I have uninstalled and re-installed Adobe Digital Editions but it still will not work. I used it a few days ago and it worked but won't now.
    created by shreya in Adobe Digital Editions - View the full discussionYou are facing this problem on Windows or Mac ? and which version? Please let us know. Thanks If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7351396#7351396 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7351396#7351396 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Adobe Digital Editions by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • Adobe digital editions will not open

    I all of a sudden keep having this error pop up every time I try and open Adobe Digital Editions. It used to work fine and suddenly won't anymore. The computer is using windows 7 home premium 64 bit operating system. I can't even even put books on my kobo anymore Help please?

    There are lots of bugs in ADE2.0 (and 2.0.1).  Try replacing ADE2.0 with the older but more reliable v1.7.2.
    (You can have them both installed at once if you like.)
    Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
    http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
    The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

  • My Adobe Digital Editions will Not recognise my EZ601Ebook EZReader

    I was given an ebook as a gift. I found that i can down load books from calibre however when i purchase a book i can get it to appear in ADE but ADE will not recognise my ebook. I am going crazy trying to sort this out. Adobe have been no help what so ever other sites want you to pay for your answer. I have both ADE and Sony Library on my PC.
    Any suggestions would be appreciated.
    allison

    Not an expert, but a suggestion/question. Did you plug in the ereader first, then open ADE? Apparently, ADe
    automatically finds the device and then asks you to register. Didn't happen for me though! But since yours is a supposedly compatible devi
    ce (see here:
    http://blogs.adobe.com/digitalpublishing/supported-devices) it should work.

  • Adobe digital editions will not respond or open please help!!

    I really just need help getting the adobe reader to respond and open. I tried uninstalling and reinstalling multiple times. I tried restoring the settings. I tried troubleshooting and changing the settings. All it does is give me an error saying it stopped working everytime I try to open it. Please respond if you really know what your talking about thank you.

    There are lots of bugs in ADE2.0 (and 2.0.1).  Try replacing ADE2.0 with the older but more reliable v1.7.2.
    (You can have them both installed at once if you like.)
    Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
    http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
    The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

  • Adobe Digital Editions will not recognise my Elonex Ebook 621eb

    I have just received an Elonex Ebook 621eb and have gone through the process of downloading ADE and it has authorised my computer, however when I connect the Ebook via the usb to the computer nothing happens - it does not come up with the Adobe ID to authorise the device. I know the Ebook works as we have downloaded a pdf file and pasted it into the ebook as it appears on the H Drive in my computer.
    Does anyone have any ideas on how I can get it to work via ADE ?
    Thanks Sarah

    Not an expert, but a suggestion/question. Did you plug in the ereader first, then open ADE? Apparently, ADe
    automatically finds the device and then asks you to register. Didn't happen for me though! But since yours is a supposedly compatible devi
    ce (see here:
    http://blogs.adobe.com/digitalpublishing/supported-devices) it should work.

  • Adobe Digital Editions does not detect my e-reader

    Can anyone help please? My Adobe Digital Editions does not detect my Sony e-reader and does not appear in my bookshelves. My laptop detects the device without any issues but Adobe does not - I have re-installed twice but still the same.

    Re-installing is not the answer.  Most likely, the issue is either the
    sequence of events that you go through, whether the SONY ereader is
    supported and whether it is registered properly.  Let me go through these in
    reverse order.  I am assuming (dangerous) that the SONY is 'new to you'.  If
    not, then please accept my apologies.
    You start with making sure that the SONY ereader is supported by Adobe
    Digital Editions (ADE from now on).  Check the list of supported devices
    HERE <http://blogs.adobe.com/digitalpublishing/supported-devices>.  If it
    is, then you know that the rest of the process should work.
    Next, attach the ereader to your computer.  Let's assume a Windows
    machine: plug it into a USB port and wait for Windows to recognise it and
    tell you your hardware is ready to use.  If you've done this before, check
    that Windows has added your ereader as a device by going to My Computer and
    looking at the disk drives.  Your ereader should show up.  Then, if you
    haven't registered the ereader with SONY, you should go to their website.
    It will look for attached ereaders and confirm that it finds yours.
    Register it with SONY, using your Adobe ID and password.  SONY will then
    write a small record onto the ereader, which ADE needs to see.  Close the
    SONY website.
    Next, bring up ADE.  If all is well, ADE will recognise your ereader and it
    will show up on your bookshelf.  If there's a problem with the ereader, ADE
    will tell you that, and we can go from there.
    If all is well, you can transfer your ebooks via drag and drop.  When you're
    done, close ADE, but don't disconnect your SONY until it tells you it's
    finished updating itself.  THEN eject it via My Computer or the small icon
    in the system tray at the bottom right of the screen.
    Hope this helps!
    ==================

  • Adobe Digital Editions does not decect my e-reader

    Can anyone help please? My Adobe Digital Editions does not detect my Sony e-reader and does not appear in my bookshelves. My laptop detects the device without any issues but Adove does not - I have re-installed twice but still the same.

    Sorry, but you are at the wrong forum; this one is only for discussions on the forums themselves. The Digital Editions forum is here:
    http://forums.adobe.com/community/adobe_digital_editions

  • Why Adobe digital Edition does not accept my Adobe ID for authorisation my Computer?

    Hello, who has experience in this question?

    Most like answer is my first below.  Second added as a possible solution if the first doesn't work.
    1) ~~~~~
    Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
    Uninstalling and reinstalling does not help.
    Unfortunately, it often then gives misleading error messages about what is wrong.
    A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
    This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
    Restart ADE, and then reauthorize with your (old) Adobe ID.
    In extreme cases on the mac, the following extra step has helped some people.  Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0
    2) ~~~~~~~~~
    There are lots of bugs in ADE2.0 (and 2.0.1).  Try replacing ADE2.0 with the older but more reliable v1.7.2.
    (You can have them both installed at once if you like.)
    Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
    http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
    The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172
    Some people have found ADE trying to upgrade automatically. 
    It appears (not 100% sure) that if you install ADE2.0 as a new install (not as an upgrade) that your 1.7.2 will continue to run.
    Probably best to say no if 2.0.x installation asks if you want to migrate your library.

  • Digital Editions will NOT open secured PDF

    My PDF is secured with a permissions password, but does not require a password to open.  But when I drag it into the ADE window, the dialogue box says "This version of Digital Editions does not support password-protected documents."  I have ADE 1.7.2 on Windows 7 HP.  Is there a way to open my secured PDF with ADE?

    I have the exact same problem. When will Adobe fix this limitation?

  • Adobe Illustrator CC will not launch

    My Adobe Illustrator CC simply will not launch. It only opens a dialog that says, "Adobe Illustrator CC 2014 quit unexpectedly." There is a button that says "Reopen", but when I click there, it only opens the same dialog page. I have filled out the problem, which is suppose to notify the problem to Apple but so far so results have come to me with what might be wrong.
    Can anyone, please help me to get Illustrator up and running again. Thanks

    Cathy,
    I am afraid that Adobe will be closed down for the holiday be the end of the day, so I believ you had better act today.
    Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html
    Adobe Support (phone),
    http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

  • Digital editions will not authorize

    I have purchase an epub from an author.   I was provided with URLLINK to open/load the book.
    I downloaded and installed Adobe digital editions numerous times.
    I am able to read the starter ebook that downloads with the software
    The authorization screen continues to get "connection error" "Digital Editions could not connect to activation server.  Please make sure you are connected to the internet"
    I am currently using the same computer/network etc just fine.
    What is missing?  Why can not I not activate my copy of Adobe Digital Editions?
    I have reboot, uninstalled and resinstalled to no avail.
    Any ideas?

    I finally got this resolved by the Adobe tech in a chat session.  It turns out this version of Digital Editions is not compatible with Window Vista, which is what I was using. He gave me a link to an older version which is not on their website and this worked fine. I uninstalled the new version and use the older one and it works fine.
    Here is the link to the old software  http://download.macromedia.com/pub/developer/digitalpublishing/digitaleditions_172.exe
    I hope this helps.

  • Technote upate: "Adobe Digital Editions does not install on Windows Vista" now v1.6

    http://www.adobe.com/go/kb403051 has now been updated to contain the 1.6 version of Digital Editions.
    Note that the instructions remain the same. Only the download is new.
    Regards,
    Bentley Wolfe
    Senior Support Engineer, Flash/Flash Player/Digital Editions
    Adobe

    http://www.adobe.com/go/kb403051 has now been updated to contain the 1.6 version of Digital Editions.
    Note that the instructions remain the same. Only the download is new.
    Regards,
    Bentley Wolfe
    Senior Support Engineer, Flash/Flash Player/Digital Editions
    Adobe

Maybe you are looking for