Adobe does not recognise my password

I d like tp download free adobe illustrator for 30 days. I can download it but when i try to write down my email and password, it is not working. I ve changed my pasword, not working again. I removed cookies, still not working. I am using a mac book pro. Anybody has an idea?

I do not see a connection between installing a trial version of Illustrator and needing a password.  If this is a Mac issue you should try contacting the folks at Apple to see what can be done to get the software installed.

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