Adobe Download Assistant appears to be completely useless

I'm just trying to get a trial of CS5.5, and when it launches, it asks me to sign in. I do that, and then the sign in button, and the box just stays greyed out. It doesn't appear to be downloading anything.
When I try to close, it still won't go away, so I always end up having to force quit. Do I really need to resort to using pixelmator?

I have been trying to get mine to work for 4 days. I have spent 5+ hours installing, un-installing, and re-installing all of the necessary applications and programs. If someone has an answer to this question that is not found on the support/troubleshooting I would be delighted. I have had no luck in finding an acceptable answer, I mostly just keep getting referred to the troubleshooting pages and support forums, which have given me nothing. I feel like I am going around in circles. My brower downloads other programs perfectly fine, so there is obviously no error on my end. Thanks Adobe, for wasting my time and computer space with your useless Download Assistant. I have not heard one positive comment on the new Download Assistant.

Similar Messages

  • Adobe Download Assistant Instant Crash

    My Adobe Download Assistant will not open at all. I instantly get the "...has encountered problems and needs to close immediately" message and can't do anything with the program. I've tried to reinstall a couple times now but keep getting this error.
    The Adobe Download Assistant appears to instal fine, but as soon as its done it gives me that message, and if I try to open it it still gives me that message.
    I am trying to instal the trial version of InDesign 6

    It would seem that you are having problems with Adobe AIR.  Which operating system are you using?
    You may also want to try initiating a direct download using the steps listed at http://forums.adobe.com/thread/981369.

  • Adobe download assistant download not complete

    adobe download showed download completed but every next time i open my system and check for acrobat it again shows download in process..what to do?

    After following the steps found in the link above, a window popped up stating that my computer was currently running the most recent update of Adobe AIR. Yet the Adobe Download Assistant will not open past the Adobe AIR Licesnsing Agreement box, which I have "Agreed" to. I tried uninstalling and re-installing Adobe AIR three times. I have downloaded everything to my desktop, as suggested, ran as the administrator, but still NOTHING. Any other suggestions? I have downloaded content from Adobe before successfully without using the Adobe Download Assistant, never had any issues at all. I have uninstalled and re-installed all of the necessary applications, and still no luck. I have been messing with this for 4 days! I am the administrator of the computer I am downloading to, there should be no restrictions.

  • Adobe Download Assistant won't complete download Acrobat Pro xi

    Adobe Download Assistant won't complete download. It says downloading 501mb, and when it does that it goes around again and again. My download speed is about 7mb, so it shouldn't take more that a couple of hours at most...

    Glyphodend I would recommend downloading Acrobat XI Professional directly from Download Acrobat products | Standard, Pro | XI, X.

  • I went through all the steps to download the trial of Adobe Photoshop Elements 13. It says download completed, but nothing happened afterwards prompting to launch the program. I checked finder (MAC OS) and couldn't find it. Only have Adobe download assist

    I went through all the steps to download the trial of Adobe Photoshop Elements 13. It says download completed, but nothing happened afterwards prompting to launch the program. I checked finder (MAC OS) and couldn't find it. Only have Adobe download assistant. How do I open and run the program?

    Jediii please see Photoshop Elements 13 download complete. What to do next? where this topic was just discussed.

  • Adobe Download Assistant:download complete message..then nothing else happens..

    After the download is finished, I get a message stating "download complete".  No prompts to install occur. How do I finish the installation?

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    Envoyé depuis Molto pour iPad
    De: christopherc60223473
    Envoyé: mardi, février 17, 2015 00:41 AM
    À: René Allamelle
    Objet:  Adobe Download Assistant:download complete message..then nothing else happens..
    Adobe Download Assistant:download complete message..then nothing else happens..
    created by christopherc60223473 in Adobe Acrobat.com Services - View the full discussion
    After the download is finished, I get a message stating "download complete".  No prompts to install occur. How do I finish the installation?
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7200815#7200815 and clicking ‘Correct’ below the answer
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  • I have problems getting Adobe Download Assistant installed

    I had to remove it and know i'm trying to download the try version of InDesign, but the download assistant doesn't install automatically like it should do. When the installation it's almost done a window appears saying that it needs administrator's privileges in order to complete the installation, and since i am using the administrator account i don't know why this happens.
    PS. sorry the grammar errors, english is not my mother language

    Hi, Thanks for the advice, but i already know how to do that when i ALREADY HAVE the file, this is the thing, i'll show you some screens. To explain better my problem
      It's in spanish, sorry :)well, there is the link to download InDesign, then when I click the link
    then; since i don't have the downloader assistant, wich is supossed to install automatiacally. It start downloading
    Then when the process is complete this window appears. It says: There has been found these problems: Adobe Application Manager wasn't able to install. Other times what it says is that it requires administrator's permisson or something like that, so i moved my Adobe folder to another place, to my public files. Then i try to do the same download again and now this is what the windows says. I can't do the click right on the file because there is no file. The Assistant wich I need in order to get the InDesign run file desn´t even finish installing.
    Hope you can help me.And thanks again.Date: Tue, 6 Aug 2013 17:25:12 -0700
    From: [email protected]
    To: [email protected]
    Subject: I have problems getting Adobe Download Assistant installed
        Re: I have problems getting Adobe Download Assistant installed
        created by Romsinha in Adobe Creative Cloud - View the full discussion
    Hi Medulla.90,
    Please right click on setup file and run the program as administrator. If still the same error try to enable hidden admin and install from there: http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-adminis trator-account-on-windows-vista/ .
    Regards,
    Romit Sinha
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  • Adobe Download Assistant, Photoshop Elements 11

    Altho' I've tried many times over the past few days, I've been unable to download Photoshop Elements 11 using the Adobe Download Assistant.
    I received an email from Adobe inviting me to download Elements 11, with a key to convert the trial version to a full version, which is an upgrade for me.  I think this is because I wa never able to download a workable Elements 10.  It constantly crashed, and sometimes brought my computer down with it.
    I'd love to do download a working version of Elements 10, and have spent many hours trying, but nothing ever results from the Adobe Download Assistant.
    Now it's telling me (in tiny grey letters on a black background) "The download product installation appears to be corrupted.  (Error 108)  Use the 'reset product download button' to try to download it again."  Unfortunately, there is no reset product download button to use.  I have clicked on a down arrow which produced a selection of whether to restart the download or continue trying with the download already started.  I've chosen to restart the download.  Unfortunately, nothing has changed on the window, and it is still telling me about the corrupted download.
    I have no idea what the next step is or where to go to determine whether this whole thing is a hoax or whether it will download Elements 11.  If it does, will Elements 11 work?
    Can anybody out there help?

    Key please see solution 3 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_3 for information on how to reset the Adobe Download Assistant.
    If you continue to face difficulties then you may wish to initiate a direct download of the software.  You can find directions on how to accomplish this at http://forums.adobe.com/thread/981369.

  • Mac CS6 Suite Adobe Download Assistant Error 110, 109, 108

    Hello,
    I am the IT Director for a Small College Campus and we are having problems with the Adobe Download Assistant in regards to downloading the Mac Adobe CS6 Trials. Regarding specifically the Design and Master Suites. I was able to download the Adobe Acrobat Pro XI trial as well as the Photoshop CS6 trial without problem, but when downloading the full Suite trial, I consistantly first get the 110 error, then if I try to restart the download from where it left off, I get an error 109 or 108. The download typically goes fine until the last couple percent, but near the end I get the error and can not restart the download short of starting over completely, in which case the cycle repeats.
    I've done everything in Solution 1 of http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html, with no success. I am also able to download the Windows version of the trial suites, inside a Parallels virutal machine running Windows 7 without error, on the same machine that gives me the error for the Mac version. It seems to only affect the Mac downloads. I tested the same download on the same machine, but off-campus and was able to complete the download, so I think it may have to be a communication error in regards to our firewall, but I'm not sure why it would only effect the Mac Suite downloads. Taking down our firewall completely is not an option.
    I have tried multiple browsers to start the ADA install from, as well as multiple machines running different operating system versions (Mac 10.8 Mountain Lion and 10.7 Lion/10.6 Snow Leopard - I'm not sure exactly which previous version it was) with no success. Both computers were on an Ethernet, hardline connection; no wireless. Any suggestions would be appreciated as our production department is starting a Creative Cloud account and would like to be able to use the download manager instead of the direct download links, from another support topic, I have provided them with for the time being, as they can be difficult to find at times, as well as less reliable.
    Thank you for any help you can provide.

    Creative Cloud uses the Adobe Application Manager as opposed to the Adobe Download Assistant.  You are right though the error messages which you are posting indicate a failure of the network connection.  Since the same computer works off your college network it does sound like a configuration problem with your firewall configuration.
    I would recommend working with the manufacturers of your firewall to determine how to properly allow access.  You may also want to review Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html which does provide some guidence for general system related errors.

  • I am getting error 100 with adobe download assistant

    I am getting error 100 when I try to log into adobe download assistant. I am using windows vista , on chrome, and use AVG firewall which I allow all adobe. What can I do trying to install Photoshop cs5 extended.

    After completing solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html you may also want to try temporarily disabling your AVG firewall.
    Alterantely you can follow the steps listed in http://forums.adobe.com/thread/981369 to initiate a direct download.

  • Connection problem with adobe download assistant

    Hello,
    I'm using windows 7 and I try to install the trial version of the Master Collection cs6.
    I have download Adobe Download Assistant (multiple times) but every time I try to connect myself with my Adobe ID, it doesn't work. I can click on Connection, the action is registered by the software but nothing happen. I also can't close the software with the simple click on close, I have to use the task manager (CTRL+ALT+SUPPR).
    I have already unistall my cs5 version using all the help I could find on the website (cleaner tool..).
    Can you help me ?
    Sorry for my broken english.. And thank in advance for your help
    Here's the contents of the file Install.log of my AIR software. (as mentionned in the help http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html) :
    [2012-03-12:22:25:49] Bootstrapper begin with version 2.5.0.16600 on Win x86
    [2012-03-12:22:25:49] Installed runtime (1.5.0.7220) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2012-03-12:22:25:49] Begin runtime download from http://airdownload.adobe.com/air/3/nai/windows6.1/x86/installer
    [2012-03-12:22:27:48] Download success
    [2012-03-12:22:27:48] Begin signature download from http://airdownload.adobe.com/air/3/nai/windows6.1/x86/installer.p7
    [2012-03-12:22:27:48] Download success
    [2012-03-12:22:27:49] Detached signature verified
    [2012-03-12:22:27:49] Begin cert chain validation
    [2012-03-12:22:27:49] Begin crl download from http://crl.adobe.com/prodSvce.crl
    [2012-03-12:22:27:54] Download failure: could not retrieve crl crypt object
    [2012-03-12:22:27:54] Begin crl download from http://crl.adobe.com/cds.crl
    [2012-03-12:22:27:59] Download failure: could not retrieve crl crypt object
    [2012-03-12:22:27:59] Begin crl download from ldap:///CN=CRL1, CN=Adobe Root CA, OU=Adobe Trust Services, O=Adobe Systems Incorporated, C=US?certificateRevocationList;binary,authorityRevocationList;binary,deltaRevocationList; binary
    [2012-03-12:22:27:59] Download failure: could not retrieve crl crypt object
    [2012-03-12:22:27:59] Cert chain validation succeeded
    [2012-03-12:22:27:59] Launching subprocess with commandline "C:\Users\Luce\AppData\Local\Temp\AIRRuntimeInstaller.exe" -x1 "C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant"
    [2012-03-12:22:28:02] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2012-03-12:22:28:02] Commandline is: -x1 "C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant"
    [2012-03-12:22:28:02] Installed runtime (1.5.0.7220) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2012-03-12:22:28:02] Invoking Application Installer for combined install
    [2012-03-12:22:28:02] Launching subprocess with commandline C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp -withRuntime -url "C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant"
    [2012-03-12:22:28:02] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2012-03-12:22:28:02] Commandline is: -runtime C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp -withRuntime -url "C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant"
    [2012-03-12:22:28:02] Installed runtime (1.5.0.7220) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2012-03-12:22:28:03] Validating app in folder C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant
    [2012-03-12:22:28:05] Application signature verified
    [2012-03-12:22:28:05] Unpackaging/validation complete
    [2012-03-12:22:28:05] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
    [2012-03-12:22:28:22] Launching subprocess with commandline C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -programMenu "C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant"
    [2012-03-12:22:28:22] Relaunching with elevation
    [2012-03-12:22:28:25] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2012-03-12:22:28:25] Commandline is: -stdio \\.\pipe\AIR_4956_0 -runtime C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -programMenu "C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant"
    [2012-03-12:22:28:25] Installed runtime (1.5.0.7220) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2012-03-12:22:28:25] Validating app in folder C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant
    [2012-03-12:22:28:25] Application signature verified
    [2012-03-12:22:28:25] Unpackaging/validation complete
    [2012-03-12:22:28:26] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
    [2012-03-12:22:28:26] Starting silent combined runtime update and app install.
    Updating runtime from version 1.5.0.7220 to version 3.1.0.4880.
    Installing app com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 to C:\Program Files (x86)  using the source file at C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant
    [2012-03-12:22:28:26] Installing msi at C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
    [2012-03-12:22:28:51] Installing msi at C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant\setup.msi with guid {969E11AA-8F3A-F162-1A5A-0965E216B6CE}
    [2012-03-12:22:28:53] Application Installer end with exit code 1
    [2012-03-12:22:28:53] Elevated install completed
    [2012-03-12:22:28:55] Application Installer end with exit code 0
    [2012-03-12:22:28:56] Subprocess app installer succeeded
    [2012-03-12:22:28:56] Runtime Installer end with exit code 0
    [2012-03-12:22:28:56] Subprocess Runtime Installer succeeded
    [2012-03-12:22:28:56] Bootstrapper end with exit code 0
    [2012-03-12:22:29:46] Bootstrapper begin with version 2.5.0.16600 on Win x86
    [2012-03-12:22:29:46] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2012-03-12:22:29:46] Launching subprocess with commandline "Adobe AIR Application Installer.exe" "C:\Users\Luce\AppData\Local\Temp\AIRB3E4.tmp\Adobe Download Assistant"
    [2012-03-12:22:29:46] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2012-03-12:22:29:46] Commandline is: "C:\Users\Luce\AppData\Local\Temp\AIRB3E4.tmp\Adobe Download Assistant"
    [2012-03-12:22:29:46] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2012-03-12:22:29:47] Validating app in folder C:\Users\Luce\AppData\Local\Temp\AIRB3E4.tmp\Adobe Download Assistant
    [2012-03-12:22:29:47] Application signature verified
    [2012-03-12:22:29:47] Unpackaging/validation complete
    [2012-03-12:22:29:47] Installed app (com.adobe.downloadassistant.AdobeDownloadAssistant) located at C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe
    [2012-03-12:22:29:52] Launching subprocess with commandline C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe
    [2012-03-12:22:29:52] Application Installer end with exit code 0
    [2012-03-12:22:29:52] Subprocess Application Installer succeeded
    [2012-03-12:22:29:52] Bootstrapper end with exit code 0
    [2012-04-11:14:12:19] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2012-04-11:14:12:19] Commandline is: -playerVersion=11,2,202,229 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.adobe.downloadassistant.AdobeDownloadAssistant adobe.com:air0.6966513507068157 onApplicationVersion
    [2012-04-11:14:12:19] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2012-04-11:14:12:19] Application Installer end with exit code 0
    [2012-04-11:14:12:44] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2012-04-11:14:12:44] Commandline is: -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.adobe.downloadassistant.AdobeDownloadAssistant adobe.com:air0.9661501375958323 onApplicationVersion
    [2012-04-11:14:12:44] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2012-04-11:14:12:44] Application Installer end with exit code 0
    [2012-04-11:14:13:50] Bootstrapper begin with version 2.5.0.16600 on Win x86
    [2012-04-11:14:13:50] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2012-04-11:14:13:50] Launching subprocess with commandline "Adobe AIR Application Installer.exe" "C:\Users\Luce\AppData\Local\Temp\AIR910B.tmp\Adobe Download Assistant"
    [2012-04-11:14:13:50] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2012-04-11:14:13:50] Commandline is: "C:\Users\Luce\AppData\Local\Temp\AIR910B.tmp\Adobe Download Assistant"
    [2012-04-11:14:13:50] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2012-04-11:14:13:51] Validating app in folder C:\Users\Luce\AppData\Local\Temp\AIR910B.tmp\Adobe Download Assistant
    [2012-04-11:14:13:53] Application signature verified
    [2012-04-11:14:13:53] Unpackaging/validation complete
    [2012-04-11:14:13:53] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
    [2012-04-11:14:14:00] Starting app installation to C:\Program Files (x86). Installing app com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 using the source file at file:///C:/Users/Luce/AppData/Local/Temp/AIR910B.tmp/Adobe%20Download%20Assistant
    [2012-04-11:14:14:00] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
    [2012-04-11:14:14:00] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "C:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)" -programMenu file:///C:/Users/Luce/AppData/Local/Temp/AIR910B.tmp/Adobe%20Download%20Assistant
    [2012-04-11:14:14:00] Relaunching with elevation
    [2012-04-11:14:14:03] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2012-04-11:14:14:03] Commandline is: -stdio \\.\pipe\AIR_4176_0 -runtime "C:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)" -programMenu file:///C:/Users/Luce/AppData/Local/Temp/AIR910B.tmp/Adobe%20Download%20Assistant
    [2012-04-11:14:14:03] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2012-04-11:14:14:03] Validating app in folder C:\Users\Luce\AppData\Local\Temp\AIR910B.tmp\Adobe Download Assistant
    [2012-04-11:14:14:04] Application signature verified
    [2012-04-11:14:14:04] Unpackaging/validation complete
    [2012-04-11:14:14:04] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
    [2012-04-11:14:14:04] Starting silent app installation to C:\Program Files (x86). Installing app com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 using the source file at file:///C:/Users/Luce/AppData/Local/Temp/AIR910B.tmp/Adobe%20Download%20Assistant
    [2012-04-11:14:14:04] Installing msi at C:\Users\Luce\AppData\Local\Temp\AIR910B.tmp\Adobe Download Assistant\setup.msi with guid {969E11AA-8F3A-F162-1A5A-0965E216B6CE}
    [2012-04-11:14:14:06] Application Installer end with exit code 0
    [2012-04-11:14:14:07] Elevated install completed
    [2012-04-11:14:14:09] Application Installer end with exit code 0
    [2012-04-11:14:14:10] Subprocess Application Installer succeeded
    [2012-04-11:14:14:10] Bootstrapper end with exit code 0
    [2012-04-11:14:15:32] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2012-04-11:14:15:32] Commandline is: -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.adobe.downloadassistant.AdobeDownloadAssistant adobe.com:air0.9074419755488634 onApplicationVersion
    [2012-04-11:14:15:32] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2012-04-11:14:15:32] Application Installer end with exit code 0
    [2012-04-11:14:15:33] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2012-04-11:14:15:33] Commandline is: -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch com.adobe.downloadassistant.AdobeDownloadAssistant -- eyJXQ0RTZXJ2ZXIiOiIiLCJwbGF0Zm9ybSI6IndpbmRvd3MiLCJwY2lkIjoiMTMzNDE0NjM1OTkxMS02NDc1OTMuM jEiLCJ0cmVhdG1lbnRpZCI6InVua25vd24iLCJzZXNzaW9uaWQiOiIxMzM0MTQ2MzU5OTExLTY0NzU5MyIsInByb2R 1Y3QiOiJtYXN0ZXJfY29sbGVjdGlvbiIsInJlZ2lvbiI6ImZyX0ZSIiwibGFuZ3VhZ2UiOiJGcmFuw6dhaXMiLCJ2a XNpdG9ySUQiOiJbQ1NddjF8MjdDMkJBQTIwNTMxMTAwMC00MDAwMDEwNTQwMDA4Q0QwW0NFXSIsInByb2R1Y3RGdWx sTGFiZWwiOiJDUzUuNSBNYXN0ZXIgQ29sbGVjdGlvbiJ9
    [2012-04-11:14:15:33] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2012-04-11:14:15:33] Launching subprocess with commandline C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe
    [2012-04-11:14:15:34] Application Installer end with exit code 0
    [2012-04-11:14:16:04] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2012-04-11:14:16:04] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2012-04-11:14:16:04] Commandline is: -updatecheck
    [2012-04-11:14:16:04] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2012-04-11:14:16:04] Performing pingback request
    [2012-04-11:14:16:05] Pingback request completed with HTTP status 200
    [2012-04-11:14:16:05] Starting runtime background update check
    [2012-04-11:14:16:05] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.1.0.4880/update
    [2012-04-11:14:16:05] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.1.0.4880/update to C:\Users\Luce\AppData\Roaming\Adobe\AIR\Updater\Background
    [2012-04-11:14:16:44] Unpackaging complete
    [2012-04-11:14:16:44] Download success
    [2012-04-11:14:16:44] Runtime updated downloaded
    [2012-04-11:14:17:03] User had deferred installing the update
    [2012-04-11:14:17:03] Runtime Installer end with exit code 0
    [2012-04-11:14:17:23] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2012-04-11:14:17:23] Commandline is: -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch com.adobe.downloadassistant.AdobeDownloadAssistant -- eyJXQ0RTZXJ2ZXIiOiIiLCJwbGF0Zm9ybSI6IndpbmRvd3MiLCJwY2lkIjoiMTMzNDE0NjM1OTkxMS02NDc1OTMuM jEiLCJ0cmVhdG1lbnRpZCI6InVua25vd24iLCJzZXNzaW9uaWQiOiIxMzM0MTQ2MzU5OTExLTY0NzU5MyIsInByb2R 1Y3QiOiJtYXN0ZXJfY29sbGVjdGlvbiIsInJlZ2lvbiI6ImZyX0ZSIiwibGFuZ3VhZ2UiOiJGcmFuw6dhaXMiLCJ2a XNpdG9ySUQiOiJbQ1NddjF8MjdDMkJBQTIwNTMxMTAwMC00MDAwMDEwNTQwMDA4Q0QwW0NFXSIsInByb2R1Y3RGdWx sTGFiZWwiOiJDUzUuNSBNYXN0ZXIgQ29sbGVjdGlvbiJ9
    [2012-04-11:14:17:23] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2012-04-11:14:17:23] Launching subprocess with commandline C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe
    [2012-04-11:14:17:23] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\adobe download assistant\adobe download assistant.exe"
    [2012-04-11:14:17:23] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2012-04-11:14:17:23] Commandline is: -applyupdates "c:\program files (x86)\adobe download assistant\adobe download assistant.exe"
    [2012-04-11:14:17:23] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2012-04-11:14:17:23] Installed app (com.adobe.downloadassistant.AdobeDownloadAssistant) located at c:\program files (x86)\adobe download assistant\adobe download assistant.exe
    [2012-04-11:14:17:24] Starting runtime background update installation
    [2012-04-11:14:17:24] Launching subprocess with commandline C:\Users\Luce\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\adobe download assistant\adobe download assistant.exe"
    [2012-04-11:14:17:24] Runtime updater successfully launched
    [2012-04-11:14:17:24] Runtime Installer end with exit code 0
    [2012-04-11:14:17:28] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
    [2012-04-11:14:17:28] Commandline is: -update "c:\program files (x86)\adobe download assistant\adobe download assistant.exe"
    [2012-04-11:14:17:28] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2012-04-11:14:17:28] Installed app (com.adobe.downloadassistant.AdobeDownloadAssistant) located at c:\program files (x86)\adobe download assistant\adobe download assistant.exe
    [2012-04-11:14:17:28] Application Installer end with exit code 0
    [2012-04-11:14:17:31] Relaunching with elevation
    [2012-04-11:14:17:31] Launching subprocess with commandline c:\users\luce\appdata\local\temp\aird589.tmp\adobe air installer.exe -ei
    [2012-04-11:14:17:34] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
    [2012-04-11:14:17:34] Commandline is: -stdio \\.\pipe\AIR_5416_0 -ei
    [2012-04-11:14:17:34] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2012-04-11:14:17:34] Starting silent runtime update. Updating runtime from version 3.1.0.4880 to version 3.2.0.2070
    [2012-04-11:14:17:34] Installing msi at c:\users\luce\appdata\local\temp\aird589.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
    [2012-04-11:14:17:37] Runtime Installer end with exit code 0
    [2012-04-11:14:17:38] Elevated install completed
    [2012-04-11:14:17:40] Launching subprocess with commandline c:\program files (x86)\adobe download assistant\adobe download assistant.exe
    [2012-04-11:14:17:40] Runtime Installer end with exit code 0
    [2012-04-11:14:18:11] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2012-04-11:14:18:11] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
    [2012-04-11:14:18:11] Commandline is: -updatecheck
    [2012-04-11:14:18:11] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2012-04-11:14:18:11] Performing pingback request
    [2012-04-11:14:18:12] Pingback request completed with HTTP status 200
    [2012-04-11:14:18:12] Starting runtime background update check
    [2012-04-11:14:18:12] Clearing unused background update directory
    [2012-04-11:14:18:12] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update
    [2012-04-11:14:18:12] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update to C:\Users\Luce\AppData\Roaming\Adobe\AIR\Updater\Background
    [2012-04-11:14:18:12] Runtime update not available
    [2012-04-11:14:18:12] Unpackaging cancelled
    [2012-04-11:14:18:12] Runtime Installer end with exit code 0
    [2012-04-11:20:47:56] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2012-04-11:20:47:56] Commandline is: -silent -eulaAccepted -programMenu AdobeHelp.air
    [2012-04-11:20:47:56] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2012-04-11:20:47:56] Invoking Application Installer for combined install
    [2012-04-11:20:47:56] Launching subprocess with commandline C:\Users\Luce\AppData\Local\Temp\AIR529C.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Luce\AppData\Local\Temp\AIR529C.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeHelp/AdobeHelp.air
    [2012-04-11:20:47:56] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2012-04-11:20:47:56] Commandline is: -runtime C:\Users\Luce\AppData\Local\Temp\AIR529C.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeHelp/AdobeHelp.air
    [2012-04-11:20:47:56] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2012-04-11:20:47:57] Unpackaging file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeHelp/AdobeHelp.air to C:\Users\Luce\AppData\Local\Temp\fla63BB.tmp
    [2012-04-11:20:48:02] Application signature verified
    [2012-04-11:20:48:02] Unpackaging/validation complete
    [2012-04-11:20:48:02] No app located for appID 'chc' and pubID '4875E02D9FB21EE389F73B8D1702B320485DF8CE.1'
    [2012-04-11:20:48:02] Converting unpackaged application to a native installation package in C:\Users\Luce\AppData\Local\Temp\fla76DF.tmp
    [2012-04-11:20:48:06] Native installation package creation succeeded
    [2012-04-11:20:48:06] Starting silent app installation to C:\Program Files (x86)\Adobe. Installing app chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.4.980 using the source file at file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeHelp/AdobeHelp.air
    [2012-04-11:20:48:06] Installing msi at C:\Users\Luce\AppData\Local\Temp\fla76DF.tmp\setup.msi with guid {1E9362FB-5844-A463-42F9-F45B29B11024}
    [2012-04-11:20:48:10] Application Installer end with exit code 0
    [2012-04-11:20:48:11] Subprocess app installer succeeded
    [2012-04-11:20:48:11] Runtime Installer end with exit code 0
    [2012-04-11:20:55:51] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2012-04-11:20:55:51] Commandline is: -silent -eulaAccepted -programMenu AdobeStory.air
    [2012-04-11:20:55:51] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2012-04-11:20:55:51] Invoking Application Installer for combined install
    [2012-04-11:20:55:51] Launching subprocess with commandline C:\Users\Luce\AppData\Local\Temp\AIR92B7.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Luce\AppData\Local\Temp\AIR92B7.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeStory1.0-mul/AdobeStory.air
    [2012-04-11:20:55:52] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2012-04-11:20:55:52] Commandline is: -runtime C:\Users\Luce\AppData\Local\Temp\AIR92B7.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeStory1.0-mul/AdobeStory.air
    [2012-04-11:20:55:52] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2012-04-11:20:55:52] Unpackaging file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeStory1.0-mul/AdobeStory.air to C:\Users\Luce\AppData\Local\Temp\flaA5BB.tmp
    [2012-04-11:20:55:55] Application signature verified
    [2012-04-11:20:55:55] Unpackaging/validation complete
    [2012-04-11:20:55:55] No app located for appID 'com.adobe.AdobeStory' and pubID '4875E02D9FB21EE389F73B8D1702B320485DF8CE.1'
    [2012-04-11:20:55:55] Converting unpackaged application to a native installation package in C:\Users\Luce\AppData\Local\Temp\flaAEA1.tmp
    [2012-04-11:20:55:56] Native installation package creation succeeded
    [2012-04-11:20:55:56] Starting silent app installation to C:\Program Files (x86). Installing app com.adobe.AdobeStory.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 1.0.571 using the source file at file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeStory1.0-mul/AdobeStory.air
    [2012-04-11:20:55:56] Installing msi at C:\Users\Luce\AppData\Local\Temp\flaAEA1.tmp\setup.msi with guid {CDDE6E3D-4433-4B84-39A3-4A049A5F0491}
    [2012-04-11:20:56:01] Application Installer end with exit code 0
    [2012-04-11:20:56:02] Subprocess app installer succeeded
    [2012-04-11:20:56:02] Runtime Installer end with exit code 0
    [2012-04-11:20:57:30] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2012-04-11:20:57:30] Commandline is: -silent -eulaAccepted -desktopShortcut -programMenu DesktopPreviewer.air
    [2012-04-11:20:57:30] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2012-04-11:20:57:30] Invoking Application Installer for combined install
    [2012-04-11:20:57:30] Launching subprocess with commandline C:\Users\Luce\AppData\Local\Temp\AIR154E.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Luce\AppData\Local\Temp\AIR154E.tmp -silent -withRuntime -url -desktopShortcut -programMenu -eulaAccepted file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeContentViewer-mul/DesktopPreviewer.air
    [2012-04-11:20:57:30] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2012-04-11:20:57:30] Commandline is: -runtime C:\Users\Luce\AppData\Local\Temp\AIR154E.tmp -silent -withRuntime -url -desktopShortcut -programMenu -eulaAccepted file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeContentViewer-mul/DesktopPreviewer.air
    [2012-04-11:20:57:30] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2012-04-11:20:57:31] Unpackaging file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeContentViewer-mul/DesktopPreviewer.air to C:\Users\Luce\AppData\Local\Temp\fla2739.tmp
    [2012-04-11:20:57:32] Application signature verified
    [2012-04-11:20:57:32] Unpackaging/validation complete
    [2012-04-11:20:57:32] No app located for appID 'com.adobe.dmp.contentviewer' and pubID ''
    [2012-04-11:20:57:32] Converting unpackaged application to a native installation package in C:\Users\Luce\AppData\Local\Temp\fla29E8.tmp
    [2012-04-11:20:57:32] Native installation package creation succeeded
    [2012-04-11:20:57:32] Starting silent app installation to C:\Program Files (x86)\Adobe. Installing app com.adobe.dmp.contentviewer version 1.4.0 using the source file at file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeContentViewer-mul/DesktopPreviewer.air
    [2012-04-11:20:57:32] Installing msi at C:\Users\Luce\AppData\Local\Temp\fla29E8.tmp\setup.msi with guid {A8EB1D0F-867D-8ECB-FA3D-22D07803ECC1}
    [2012-04-11:20:57:34] Application Installer end with exit code 0
    [2012-04-11:20:57:34] Subprocess app installer succeeded
    [2012-04-11:20:57:34] Runtime Installer end with exit code 0
    [2012-05-11:09:56:53] Application Installer begin with version 3.2.0.2070 on Windows 7 x86
    [2012-05-11:09:56:53] Commandline is: -playerVersion=11,2,202,235 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.adobe.downloadassistant.AdobeDownloadAssistant adobe.com:air0.6693857708014548 onApplicationVersion
    [2012-05-11:09:56:53] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2012-05-11:09:56:54] Application Installer end with exit code 0
    [2012-05-11:09:56:56] Application Installer begin with version 3.2.0.2070 on Windows 7 x86
    [2012-05-11:09:56:56] Commandline is: -playerVersion=11,2,202,235 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch com.adobe.downloadassistant.AdobeDownloadAssistant -- eyJwY2lkIjoiMTMzNjcyMjk1ODM2Ny00NTgxNjAuMjEiLCJ0cmVhdG1lbnRpZCI6IkVCWUZIIiwibGFuZ3VhZ2UiO iJGcmFuw6dhaXMiLCJzZXNzaW9uaWQiOiIxMzM2NzIyOTU4MzY3LTQ1ODE2MCIsInByb2R1Y3QiOiJwcmVtaWVyZV9 wcm8iLCJ2aXNpdG9ySUQiOiJbQ1NddjF8Mjc1RDU2ODc4NTMxMTNDNS02MDAwMDEwNTQwMDE3MUU2W0NFXSIsInBsY XRmb3JtIjoid2luZG93cyIsInByb2R1Y3RGdWxsTGFiZWwiOiJBZG9iZSBQcmVtaWVyZSBQcm8gQ1M2IiwiV0NEU2V ydmVyIjoiIiwicmVnaW9uIjoiZnJfRlIifQ==
    [2012-05-11:09:56:56] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2012-05-11:09:56:56] Launching subprocess with commandline C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe
    [2012-05-11:09:56:59] Application Installer end with exit code 0
    [2012-05-11:09:57:27] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2012-05-11:09:57:28] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
    [2012-05-11:09:57:28] Commandline is: -updatecheck
    [2012-05-11:09:57:28] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2012-05-11:09:57:28] Performing pingback request
    [2012-05-11:09:57:28] Starting runtime background update check
    [2012-05-11:09:57:28] Clearing unused background update directory
    [2012-05-11:09:57:28] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update
    [2012-05-11:09:57:28] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update to C:\Users\Luce\AppData\Roaming\Adobe\AIR\Updater\Background
    [2012-05-11:09:57:29] Runtime update not available
    [2012-05-11:09:57:29] Unpackaging cancelled
    [2012-05-11:09:57:29] Runtime Installer end with exit code 0
    [2012-05-11:14:19:25] Bootstrapper begin with version 2.5.0.16600 on Win x86
    [2012-05-11:14:19:25] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2012-05-11:14:19:25] Launching subprocess with commandline "Adobe AIR Application Installer.exe" "C:\Users\Luce\AppData\Local\Temp\AIR1830.tmp\Adobe Download Assistant"
    [2012-05-11:14:19:25] Application Installer begin with version 3.2.0.2070 on Windows 7 x86
    [2012-05-11:14:19:25] Commandline is: "C:\Users\Luce\AppData\Local\Temp\AIR1830.tmp\Adobe Download Assistant"
    [2012-05-11:14:19:25] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2012-05-11:14:19:26] Validating app in folder C:\Users\Luce\AppData\Local\Temp\AIR1830.tmp\Adobe Download Assistant
    [2012-05-11:14:19:27] Application signature verified
    [2012-05-11:14:19:27] Unpackaging/validation complete
    [2012-05-11:14:19:27] Installed app (com.adobe.downloadassistant.AdobeDownloadAssistant) located at C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe
    [2012-05-11:14:19:30] Starting app update of C:\Program Files (x86). Updating from com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 to com.adobe.downloadassistant.AdobeDownloadAssistant version 1.2 using the source file at file:///C:/Users/Luce/AppData/Local/Temp/AIR1830.tmp/Adobe%20Download%20Assistant
    [2012-05-11:14:19:30] Installing msi at C:\Users\Luce\AppData\Local\Temp\AIR1830.tmp\Adobe Download Assistant\setup.msi with guid {9866E5F0-121F-E018-E2D1-2E1770847ABF}
    [2012-05-11:14:19:33] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2012-05-11:14:19:33] Rolling back install of C:\Users\Luce\AppData\Local\Temp\AIR1830.tmp\Adobe Download Assistant\setup.msi
    [2012-05-11:14:19:33] Rollback complete
    [2012-05-11:14:19:33] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2012-05-11:14:19:33] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files (x86)\Common Files" -update -silent -logToStdout "C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe" file:///C:/Users/Luce/AppData/Local/Temp/AIR1830.tmp/Adobe%20Download%20Assistant 1.2
    [2012-05-11:14:19:33] Relaunching with elevation
    [2012-05-11:14:19:48] Application Installer begin with version 3.2.0.2070 on Windows 7 x86
    [2012-05-11:14:19:48] Commandline is: -stdio \\.\pipe\AIR_3640_0 -runtime "c:\Program Files (x86)\Common Files" -update -silent -logToStdout "C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe" file:///C:/Users/Luce/AppData/Local/Temp/AIR1830.tmp/Adobe%20Download%20Assistant 1.2
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