Adobe DPS device compatibility list

We are getting lots of complaints that the our App works on some Kindles, some Nooks, some Android tablets, but not all. It would be very helpful to have a list of supported devices.
What devices, brands are supported and what other requirements are needed.

I'm not aware of any issues with apps not working on Kindles or Nooks. Can you provide more details?
There are issues with DPS apps not working on newer Android tablets with 1920x1200 and 2560x1600 resolutions that run on 4.0.x or 4.1.x. With the v25 release in early February, the new version of AIR that's built in to the viewer should address these problems. In the future (2013?), Adobe plans to release Android viewers that do not require AIR.

Similar Messages

  • Adobe DPS compatibility with other devices

    Is Adobe DPS able to publish for devices and formats other than iPad? E.g. Android with its various dimensions and also on desktop for computers and also mobile phones.

    http://helpx.adobe.com/digital-publishing-suite/help/creating-documents-multiple-devices.h tml

  • How can I replace an existing app on iTunes that was created with PhoneGap to a new version created with Adobe DPS? I get a 'supported devices' error message when I try to upload to iTunes! HELP!

    I created an app using PhoneGap a couple of months ago, and have now just amended it using Adobe DPS. But when I come to upload it to iTunes, I get the error message "This bundle does not support on or more of the device supported by the previous app version" How can I correct this?

    I suspect your PhoneGap app was flagged as running on both iPad and iPhone. You'll need the same from DPS. You can do this in AppBuilder at the start of the wizard where it asks what kind of devices you want to support. Note that this is only available to DPS Professional and Enterprise customers. If you are a Creative Cloud customer building a Single Edition application it will only support iPad.
    Neil

  • Adobe DPS - using video

    I am trying to set up an FAQ page with a list of questions on the left which activate videos that appear in the same frame area on the right. I’ve uploaded the video as an object state, and used the button to activate and play the relevant video/state. It works ok in the SWF preview, but crashes InDesign everytime I attempt to upload it as an article. can anyone help me?

    Having spent quite a bit of time scratching my head and googling i ended up finding the answer to this myself - so i thought i best post it to help others out.
    What i could not comprehend was why a functioning backbone example on the ipad could not be directly copied across to work on the android device - what transpired was that the backbone example was using an older version of the AdobeLibraryAPI  - taken from Derek Lu articles (from a few years ago) whilst the Angular version was using the most up to date version of the AdobeLibraryAPI. I found this mentioned and explained on another forum post:
    https://forums.adobe.com/thread/1622729
    so i went to Adobe DPS - Library and Store SDK 2.32 : Class Index : JsDoc Reference and got the latest version of the API, swopped it out and hey presto the backbone version now works on the android.

  • Sending Push Notifications with Adobe DPS

    Question.
    I'm testing out all the Adobe DPS and Apple options. And one of the things I would like to test is Push Notifications.
    I followed the iPad publishing guide to be able to get all the certificates so that's ok. Then I was looking for a way to send
    push notifications. Because Adobe DPS doesn't really have a UI environment (PLEASE correct me if I'm wrong ;-) to send push
    notifications I have to do it 'by hand'. When I tested my app on my iPad I got the "app name wants to send you push notifications",
    so i'm sure my certificates are working. Now I just need to send a push message.
    So I followed this great tutorial:
    http://www.raywenderlich.com/3443/apple-push-notification-services-tutorial-part-12
    I was able to do everything and was able to send a push notification ... but I never received it. And the reason for this is because
    I don't have the app device token, which is a 64 character serial number which acts as your app address. So I don't have any way of sending the notification
    to my particular app. (which is a test sideload multifolio app).
    Because the Adobe DPS is cloud based you don't get any code (which I love). But I think that is currently stopping me
    from finding out my device token.
    What I'm asking:
    - Does this mean I can't send any push notifications to Adobe DPS created apps?
    - If this is supported somehow, I suppose (again, correct me) I need the app device token for the created app. Where do I get this?
    Thanks !

    At this time, it's not possible to manually push notifications. When you enable push, only publishing a new folio displays the red badge. At some point, when third-party push is supported, manual pushes will be possible.

  • Adobe DPS HTML/Javascript/CSS Web Console: why it is so difficult?

    Why?
    This is the type of question that i can not understand. Is it that difficult to make? Maybe an airpor to Google Chrome Adobe Edge Inspect? I have many files well written with CoffeeScript, that uses RequireJS, that is impossibile to forget a semicolon etc. that works like a charm on Google Chrome (desktop, AND Chrome iPad, AND Chrome Android). That works like a charm in the native iPad/iPhone web browser and in the native Android browser. But it didnt in Adobe DPS. And guess what: i cant find why it doesnt, because Adobe doesnt have a simple Web Console inside DPS / InDesign.
    Is there any news on this field? Because using Adobe Edge Inspect is not a option: my code works inside EI because im browsing the page with my desktop browser. I want to know what is going on inside DPS.
    And my code it is not "soooo" advanced. It is just a simple button with "on touchstart" event listener. Am i doing some stupid error? Fine! Just help me find out what it is, so i can fix it. Because in every single browser i tried, it works. But inside DPS. A sample code? Sure, here you go:
    [Javascript Code]
    Main.prototype.clicks = function() {
            var _this = this;
            $('#btnA').on('touchstart', function(evt) {
              evt.preventDefault();
              _this.buy('productA');
              return false;
            $('#btnB').on('touchstart', function() {
              return _this.buy('productB');
            return $('#clear_data').on('touchstart', function() {
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    [/Javascript Code]
    The Javascript above is being generated by Node.JS compiling a CoffeeScript file. The buttons do work at DPS for iPad, but doesnt on Android. Maybe Android has a problem with 'touchstart'. Maybe jQuery has a problem inside Adobe DPS. But who knows? I dont have a decent web console inspector to check what is going on. Really frustrating.
    Maybe Apple and Google dont give the neccessary hooks to implement the web console? But if you can do the Inspector from the desktop to the device, why not from the device to the desktop? Am i missing something on Edge Inspect? The strange part is: the above code works well on Edge Inspect but doesnt work on Android DPS.
    Sorry if im a little angry or pissed. But this would be really great: a simple web inspector: HTML, Javascript, CSS. A way to inspect the <head> tag of the HTML, what was loaded, in what order. What script is missing, Javascript breakpoints, etc.
    Thank you.

    There is this one little widget called Safari Web Inspector, provided that you're using a Mac: https://developer.apple.com/library/safari/documentation/AppleApplications/Conceptual/Safa ri_Developer_Guide/Introduction/Introduction.html.
    Besides, referring to http://helpx.adobe.com/digital-publishing-suite/kb/create-html-articles-android-viewers.ht ml, you can give window.onappear a try when you are doing JS initialization.

  • Is Adobe DPS available for Android phone?

    hi~
    is Adobe DPS available for Android phone?
    The app is not founded in googleplay..

    I encountered the same issue. You (in theory) would simply update the APK file. Find the AndroidManifest.xml
    right around line 42
    <supports-screens android:smallScreens="false" android:normalScreens="false" android:largeScreens="true" android:xlargeScreens="true" />
    change to
    <supports-screens android:smallScreens="true" android:normalScreens="true" android:largeScreens="true" android:xlargeScreens="true" />
    recompile, package, deploy.
    NOTE: I have not been able to get this to actually work LIVE in the play store where I have had some success with actually putting it on my device. I can get the app store to say that it is compatabile on small/medium/large/xlarge screens, teasing me with joy prior to the error I get when I attempt to install that the item is "not properly signed". This could be something with the META_INF xml file, the version of JDK and apktools or jarsign I am using, I certainly dont know... yet, but after about 10+ hours I am fairly certain of one thing: Adobe does not want it working on small/medium screens.
    (perhaps for good reason...)
    If I do come up with a solution I will post. As perhaps a feature request, would be great to have the following in the App builder:
    1- Advanced tab
    A: allows us to manually enter the
    android:versionCode="00000"
    android:versionName="0.0.0.0.0"
    B: allows us to change
      <supports-screens android:smallScreens="true" android:normalScreens="true" android:largeScreens="true" android:xlargeScreens="true" />
    values.

  • Publish two publications from different customers with the same Adobe DPS ID

    Hello:
    I have a publication made on InDesign and I have uploaded it to the Adobe Server with my Adobe DPS account. For the first publication, I published the publication with the Folio Producer on the digitalpublishing portal, and then I created the app using the Adobe Viewer Builder. Then, I tried it locally on my iPad. It was working fine and I could see my publication.
    Now, I do need to upload a new publication for a different customer with the same Adobe DPS account and I need to create a different app with the new customer look and feel but I don't want to show the first publication in this new app, only the last one.
    In a nushell, I need to keep separated two publications (or more) when they are published if I'm using the same DPS Account... Is that possible?
    Saludos Cordiales,

    Hi Leo,
    Every title should have its own publication AdobeID (a title can contain multiple editions / folios).
    So you have to request for every title you want to work on a provisioned account with Adobe. Make sure that you have setup the corresponding emailaddress / emailalias. For example [email protected] and [email protected]
    After the accounts have been provisioned you can:
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    * Create a viewer with your Viewer Builder and on the first page supply the AdobeID for the give publication
    You can request new publication accounts any time and these are included with your DPS subscription.
    When you first account got provisioned, you should have received an excel document to request provisioning for the various publications. In this document you can list the accounts you want to use for publications, individual users of the system and viewer builder access.
    With kind regards,
    Klaasjan Tukker
    Adobe Systems Benelux

  • Adobe Captivate LMS Compatibility Guide - Anyone Interested??

    Why is it so hard to find information about Captivate LMS Compatibility?
    I'll admit to being somewhat frustrated with the lack of easily procurable information about how to make Adobe Captivate content compatible with the plethora of LMS products now flooding the marketplace.  (There are over 100.) I had hoped for years that Adobe would put up a site (or at least a page or two) that listed LMSs and laid out the correct settings in Captivate to use for each one.  Sadly this hasn't happened.  And the search function on this forum seems to be broken, which makes it more than hard to find information about a given named LMS.
    So in desperation I've decided to try and provide a venue for this type of information myself.  I'm going to reserve a section on my website at www.infosemantics.com.au for information specific to Adobe Captivate LMS Compatibility.  I'll be listing anyLMS products there for which I can procure information related to using Captivate.  Headings on each LMS page will overview the LMS functionality, compatibilty with SCORM or AICC standards, any known issues with compatibility with Captivate content, what Cp quiz settings other users have found work successfully, as well as any modifications to templates, or workarounds that have proven useful.
    Naturally, I only have access to a small number of LMS products for testing. So I'm enlisting help from any LMS users on this forum to provide suggestions and information collaboratively.
    Here's what I need from you:
    Simply go to http://www.infosemantics.com.au/contact and leave a message stating the brand and version of LMS/s you use, and a contact email address where I can reach you for information on how you got your Captivate content to work with it.  I will add a new page to the LMS Guide covering every LMS for which people offer information and add the info under each heading.  Each LMS page will also allow comments so that other users can offer feedback and suggestions.  If the volume of response is to high for mere comments, I can add a forum for each LMS where users can exchange information on what worked for them.  User's interested in a given LMS can subscribe to that page so that they will be notified via RSS of any updates to information.
    I intend to create test projects in Cp5 that have various combinations of Quiz Settings which (according to user feedback) SHOULD WORK on each LMS.  You'll be able to download these zipped SCORM or AICC packages to test on your own LMS as well as the Captivate project files (cp and cptx format) used to create them, so that you can see the settings used.  Hopefully this will help you to debug compatibility with your own LMS.
    You can also leave a message on the contact form if you are trying to use a particular LMS but haven't had much success and would appreciate getting information about it.  I can't promise to find the answers, but someone else that chimes in might be able to do so once they know you're looking.
    My sincere hope is that over time this resource will build into something that will save a lot of time and angst for every Captivate developer trying to work with an ever-growing number of LMS products. More and more clients have them.  But it's a minefield out there.
    Anyone interested in participating in this attempt?

    No, I'm not only concerned with Cp5's LMS compatibility.
    I intend to put up information about all Captivate versions that anyone can supply information on.  Most likely this will be from about Cp3 onward.

  • Adobe DPS Android custom viewer using Angular

    Hi
    I have recently developed a custom viewer app for the ipad using the excellent articles and code examples that Derek Lu provided.
    This app used backbone as the MVP framework and communicated with Adobe DPS to retrieve folios and information using the provided API.
    I have now been tasked with developing a similar version for the Android device and have been able to get hold of example code for the Android device from.
    https://www.dpsapps.com/dpsapps/store_configurator/
    However this code uses Angular as the MVP framework instead of Backbone - whilst i appreciate there are going to be device specific differences between the IPad and Android which will impact on what can / cannot be done on Android, i wondered if there was any particular reason why the code example for the Android viewer uses Angular over Backbone?
    I was hoping to be able to leverage the Backbone code written for the IPad version  but when i try to put this on the Android device i seem to recall it either not allowing me (when using the webbuilder) or that nothing seemed to work / appear on the device, whilst the Angular version (freshly downloaded and unchanged - but configured to bring down my folios with the relevant guid) from the dps app store configuration link (provided above) does work.
    Additionally i seem to be unable to test the Android Angular version on my desktop in the same way i was the backbone version.
    Has anyone else encountered similar problems?
    Thanks
    Dave

    Having spent quite a bit of time scratching my head and googling i ended up finding the answer to this myself - so i thought i best post it to help others out.
    What i could not comprehend was why a functioning backbone example on the ipad could not be directly copied across to work on the android device - what transpired was that the backbone example was using an older version of the AdobeLibraryAPI  - taken from Derek Lu articles (from a few years ago) whilst the Angular version was using the most up to date version of the AdobeLibraryAPI. I found this mentioned and explained on another forum post:
    https://forums.adobe.com/thread/1622729
    so i went to Adobe DPS - Library and Store SDK 2.32 : Class Index : JsDoc Reference and got the latest version of the API, swopped it out and hey presto the backbone version now works on the android.

  • Where do I add the iAd code to an app generated by Adobe DPS?

    Where do I add the iAd code to an app generated by Adobe DPS?

    You would get the redemption code, or perhaps even the serial number, from whomever you purchased the software from, apparently Amazon, so talk to them.  This wouldn’t be the first time they’ve sold something that didn’t have all the numbers needed to license it.
    A redemption code is something that is usually on the inner disc packaging if you purchase the media in a box, and there is a barcode on the outside of the packaging that must be scanned at the checkout register to activate the hidden inner code so you can redeem it at home on that website.  This is what happens if you buy PSE from a brick-and-mortar store like Best Buy.  I don’t’ know what happens if you purchase the downloaded version as I have never done that.
    A redemption code is 24-digits of letters and numbers that you enter into a website to get a serial number, once and only once.  The serial number of only 24-digits, no letters, is what you enter into the software during the install or when you run it and it asks if you want to register or run in a trial mode—whatever the exact phrasing is.
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  • Creating and releasing (for private use) an app with Adobe DPS

    Dear all,
    I am creating an app for iOS devices with Adobe DPS.
    It will be a private app; I don't want it to be viewable on the app store. I only want to get a .ipa file so that I can send it to my contacts and the can install it on their devices through iTunes.
    Honestly I'm a bit lost. It's the first time I'll have to face all of this.
    I don't really know how to proceed for a private app. I guess even if it's not available on appstore, the app still have to be approved by Apple ? or am I wrong ? What are the steps to go through in order to get the .ipa file ?
    Do I have to follow the same step-by-step tutorial as for a common app ?
    Any advice from someone who have already faced the same kind of situation, or from anyone who knows a bit about all of this is very very welcome…
    Thanks all for your time.
    Best regards.
    F.

    With a pro account you get a .ipa file and a .zip file. The ipa file is for testing so the devices that you add in the apple developer account ( max 100 in a year ) can all install the ipa file. The .zip is for submitting to apple.
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  • Adobe DPS Reading SDK: how to get currently displaying page orientation?

    Hi All,
    I've been trying to extract page/article information using the Adobe DPS Reading SDK.
    There is a tutorial (New APIs and features in r30, including folio navigation, article metadata and calendar events | Adobe Developer Connect…) which i've heavily reused but there is on last thing in the puzzle that I need to extract.
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    adobeDPS.folioDataService only extract article metadata and those methods do not contain any reference to orientation or layout.
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    I haven't try this the "orientation" field description is not exactly what i want: "The orientations this view supports."
    I need the:  orientation which i'm currently displaying this page.
    Any thoughts? Should i be using a different SDK?
    Your help is very appreciated.
    Regards

    You can use the javascript native attribute "window.orientation".
    Something like this should work:
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              switch(Math.abs(window.orientation)){
                   case 90:
                         alert('landscape');
                         break;
                   default:
                        alert('portrait');
                        break;
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    currentOrientation();

  • Adobe.dps.store.getEntitledProducts returns an empty array

    Greetings,
    When using the function adobe.dps.store.getEntitledProducts, I would expect to see an array of product ids.
    But all I get is an empty object.
    When visiting the url we've entered as "service url" followed by "entitlements" and passing the authToken and appid etc. I get a list of productids.
    So, doesn't this function do the same?
    Please advice...
    Regards
    Mario

    Somewhat.  It returns a list of entitled products known to the viewer application.  If nothing is entitled - possibly the user has not signed in - then the list would be empty.

  • Adobe DPS App rejected by Apple

    An app I created for a client just got rejected by Apple.
    The reason given was:
    "We were unable to complete your review because we could not install your app on a device.
    The UIRequiredDeviceCapabilities key in the Info.plist is set in such a way that the app will not install on an iPad.
    Please ensure that the app's UIRequiredDeviceCapabilities key configuration is correct. Attributes should only be placed in the UIRequiredDeviceCapabilities key if the attribute is either required for the function of the application or if it must not be present on the device. "
    How am I supposed to change the UIRequiredDeviceCapabilities key configuration?
    I thought that the Viewer Builder did that for you. I used V21, as the instructions said to use the most recent version. Could that be the issue?
    The app, which is a simple catalogue, ran fine during testing.
    What do I need to modify for them to be able to install the app on an iPad?

    Yes. I did and it worked perfectly.
    I thought about just re-generating the packet and rolling back the version of the builder to V20 instead of V21, and seeing if that does it, but our client is  in quite a hurry to publish this catalogue, and would prefer to not have to waste time waiting for an approval, without really knowing what the problem is.
    Il giorno 20/ago/2012, alle ore 12:34, alistairgillan <[email protected]> ha scritto:
    Re: Adobe DPS App rejected by Apple
    created by alistairgillan in Digital Publishing Suite - View the full discussion
    Just to clarify, did you create the developer IPA file and install that on your ipad?
    Alistair
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