Adobe Echosign included in Adobe Full CC?

HI all,
i was just going through acrobat. Learning how to sign documents etc when I came across Echosign. It's a superb solution. I tried a few documents with friends to see how it works. I am a full cc subscriber but not sure if Echosign is a part of it. Because I see upgrade but now buttons here and there. And when I click to see they are buying me Adobe acrobat individual app plan from cc itself.
So is Echosign included in full cc? Or do I need to purchase something? Because after seriously starting with it, I'd not like to see Adobe crash on me with a note that it was trial or I need to buy space to save documents or such. That will be a bummer so please let me know if it's included or if not what do I have to worry about.
Thank you so much

Then how is it that i am able to use echosign and Acrobat DC just got updated too. i also seem to have document cloud and i can see my sent for signature documents in echosign website as well. :S

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Adobe customer service AGAIN......

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but I FERVENTLY hope some company will come up with comparable, competing software 'cause I'll
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purchased... So essentially, Adobe's stance is that we're apparently all liars and cheats, and they don't
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Here's my story.
Paul g Wiegman
< personal info removed by forum host >
Adobe Customer ID number: < removed by forum host >
Regarding: Photoshop CS4 software exchange.
Case # 0202119921
DATE \@ "dddd, MMMM d, yyyy" Wednesday, June 24, 2009
On April 29, 2009 I ordered (Transaction # #< removed by forum host >), from Adobe Systems an upgrade of Photoshop from CS3 (Registered SN 1< removed by forum host >) The payment was made via Paypal (Transaction ID: < removed by forum host >)
These two upgrades of Photoshop were preceded by a full copy of Photoshop 7 (Registered SN < removed by forum host >) and an upgrade to PS 8 (Registered SN < removed by forum host >.
At the time of the upgrade I was working on a Dell Laptop with a Vista operating system. I was considering a switch to a Mac. Prior to the switch I researched how many of my PC applications could be transfered to the Mac and how many I would have to repurchase. A key point in my decision was my Photoshop since a new full version for the Mac would be $639.95 from B&H Photo in NY.
I got on the Adobe website and posted an inquiry via the Customer Support Portal as to an exchange of my present CS4, PC version for a new copy of CS4, Mac Version. The text of my post follows:
Tuesday, May 26, 2009 10:42:22 AM PDT
I just recently, April 29th, purchased Photoshop CS4. The transaction # was #AD002332406.
The software is running on a PC. I'm about to change from a PC to a Mac. Is it possible to disable the PC version, and exchange it
for a MAC version.
I've been a photoshop user for years and would like to be able to take advantage of the software I just purchased during this change
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Operating System: Windows Vista
Browser: Other
Printer model / driver version: Epson R1800
Video display card / driver version: NA
Scanner / driver version: NA
Type of network (server type and protocol for connection): NA
Has it ever worked? If so, what's changed? (provide comments in description field): Not Applicable
Same results with different file?: Not Applicable
I received a reply as follows:
Thursday, May 28, 2009 9:24:44 AM PDT
Hello Paul,
Thank you for contacting Adobe® Web Support for assistance with Adobe
Photoshop CS4.
I understand that you just recently purchased the Windows® version of
the software and would like to switch your software to the Mac version.
We do have a system set up to do just that but you will need to contact
our Customer Service Department to do so.
For more information on Adobe products or services please visit us at:
HYPERLINK "http://www.adobe.com/support" http://www.adobe.com/support
Kind Regards,
Evan S.
Adobe Web Support
Given this positive reply I purchased a MacBook.
On Friday May 29th I called the phone number provided. My intent was to process the exchange as promised - “We do have a system set up to do just that .....”. The system is called a “Xplat Swap”
The Customer Representative asked for my Customer Number. I provided it. She then asked for the SN of my recently purchased copy of CS4. I provided it.
Then she asked for the SN’s of all previous copies of Photoshop I had purchased, including the original Full Version. I didn’t have any of that data on hand. That was software that I wasn’t using, had removed from my computer, and had disabled those versions.
She then told me that without the old SN’s she wouldn’t be able to process the exchange. She asked if I had registered the software. I had. She checked the Adobe files and couldn’t find any record. She then suggested that that software might be registered under a different email address.
Over the past years I have changed internet providers and indeed have had to change my email address with each new provider. I wasn’t made aware at anytime during the years that I had owned and registered Adobe software that I would (1) be required at some point to provide the SN’s of all versions purchased, or (2) retain a record of the email addresses under which software was registered.
The “system to do just that” was becoming very frustrating. I asked to talk to a supervisor who could “solve the problem”.
After a long wait I was transfered. The new Customer Support Representative (CSR) asked for all the same information again. After some discussion he informed me that I had been transfered to Technical Support, they were just closing, and he couldn’t help me. With that I was transferred to another CSR..
The third CSR again asked for a long list of information that I had given previously. He listened to what I had to say and repeated that I would have to have all the necessary SN’s before the Xplat Swap could be processed.
After some discussion I was able to provide an old, unused email address. This address proved to be the one under which the previous upgrades and original full version were registered.
He then began the Xplat Swap process. His first step was to “destroy” all of the prior registrations. These were read to me because I was told that he would be sending a PDF of a “Letter of Software Destruction” (LOD). I would have to print the LOD, fill in the various items including all of the former SN’s, and sign the document. Then the signed copy needed to be scanned, made into a new PDF, and emailed back to an address given. He admonished me that this needed to be done “within” 48 hours or the case would close.
All of the above took nearly 4 hours.
The next day, Saturday, May 30th, I printed the LOD, filled out the form, signed the copy, scanned it, made it into a PDF and emailed it back to the address provided. I was sent an acknowledgement (KMM10907345I51L0KM) that the email had been received.
Then, on June 1st I received an email from Adobe. It noted that my case had been updated. It also had another copy of the blank LOD. I responded by sending another copy of the completed LOD.
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After posting messages on the CSP, none of which elicited a response, the process was becoming very frustrating.
Monday, June 15th I again called Customer Support. After being on hold for 1/2 hour I got a CSR. She told me that Adobe didn’t have my LOD. I told her that I had sent it several times via both the email address provided, and the CSP. Her response was simply that “Adobe didn’t have my LOD.”
I asked for a supervisor and was transfered.
The new CSR told me the same thing, that “Adobe didn’t have my LOD” and that without that the case couldn’t be processed. I explained that I had sent it multiple times. After he explained the same thing over and over I asked if he had access to the email. He said he did. I then sent a short message and attached a copy of the LOD. He said he saw the message but didn’t see the attachment.
I suggested that there might be a problem with the email system and was there another way to get the LOD to them, or might I have an improper file name, or could he suggest another solution. The reply was simply that “Adobe didn’t have my LOD” and without that the Xplat Swap couldn’t be made.
There was no attempt to solve an obvious problem and no concern for my frustration as a customer who was without critical software - I’m a freelance photographer.
I sent the LOD once more via the CSP.
On 16 June I sent a letter to the Adobe corporate office in San Jose, CA, to the attention of Customer Service. The letter outlined the situation above. To date - 24 June - I’ve had no reply. Also to date - the case on the CSP remains as “Pending Adobe Response”.
It has been nearly a month since this process has started. What appeared to be a simple exchange of software which was purchased and registered has become a very difficult and frustrating experience. Adobe Customer Service has been slow, unresponsive and at times rude. The problem is being placed on me and it has been suggested that I’m not actually sending the LOD and until I do so the exchange will not take place.
To add to the problem, when I check my account on the Adobe website the present copy of CS4 which I purchased in April in no longer registered. I do have the option of using that software on my MacBook under a program which emulates Windows, but since the software was “destroyed” by the Adobe CSR during the first call, I can’t use software that I purchased less than two months ago!
I can only imagine that if I did decide to go back to my PC to use Photoshop and tried to install the periodic updates that are part of the purchased software package that I would be rejected, again because the Adobe representative cancel my registration before the new software was sent.
At this point I’m at a complete loss to know how to solve the problem.
Sincerely,
Paul g Wiegman
My present efforts have been to contact the BBB in San Jose, CA and file a complaint as well as talk to the "Consumer Advocate" with the local newspaper here in Pittsburgh, PA. We'll see what that brings.
Meanwhile, the Customer Support Portal continues to read "Reply pending from Adobe".

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Hi,
here shiva kumar from hyderabad, i need some information regarding adobe Full suite. How to contact adobe people& how much its cost.
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Hyderabad.
Telangana.
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