Serious lack of information in iTMS purchases
The coverfront is there, the music itself is there, obvious, the name of the band or the artist is there, all about date, bits, frequenzy etc. is there ...
But why can't I get the simple information, who is the band members and who is the session musicians on this recording? This used to be standard on even the covers of my grandad's old 33" records, so why can't I get these infos?
I regard this as a core reason NOT to buy online music.
What do YOU think about this?
Interesting point. From my view I buy music because it is something I like to listen. I do like being able to purchase only the tunes that I like and not an entire CD.
I imagine that all that info you do want is available on the CD insert. You would probably find that info online at at a bands website. If it is that important then stick with buying the CD at a brick and mortar outlet.
MJ
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Thank uHello and thanks for joining the HP forums. Since you have just purchased this machine and hopefully have not added many files yourself the first thing I would suggest for a floor unit is a system recovery. A system recovery will erase the operating system drive and reinstall it back to factory condition. This means that if you have saved any personal files you will need to back them up before doing the recovery. Follow these instructions to perform the system recovery:
Windows 7
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01867418&cc=us&dlc=en&lc=en
Windows 8
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03489643&cc=us&dlc=en&lc=en
Finally all of our product information which you did not receive can be found online. Follow this link and enter your specific model number to find the documentation for your product:
http://www8.hp.com/us/en/support-drivers.html
Thanks.
I am an HP employee.
Please post rather than sending a Private Message. It's good for the community and I might not be able to get back quickly.- Thank you.
Please click the White Kudos star on the left to say thanks.
Please mark Accept As Solution if this resolves your issue. -
ATTENTION!! RECEIVED FRAUDULENT EMAIL PRETENDING TO BE APPLE!! I received an email informing of a purchase made on my account and telling me to change my password if did not purchase the item, which I had not. I have received valid emails from Apple in the past asking letting me know a purchase had been made and asking if I had made the purchase, but the item listed has alway been a purchase that I had made. Since I had received similar emails in the past, I didn't think anything of it. Because I had not purchased the item listed, I immediately clicked on the link in order to change my password, which has been suggested in authentic emails i had received from Apple in the past. The site I was redirected to was exactly the same as the Apple site where you go to change your password. I entered my userID and password and it stated a verification email would be sent, if it was not sent click "resend email." When I did not receive an email, after about 10 seconds I went to the Apple site and followed the SAME EXACT step on pages that were IDENTICAL to the FRAUDULENT website I apparently had just been at. When I clicked "Send verification email," I DID receive an email within seconds, which had a special link that brought me to a page where I could change my password, which I did. I later compared a legitimate email to the FRAUDULENT email and I DID FIND A DIFFERENCE, BUT IT WAS ALMOST UNNOTICEABLE unless you were really, really looking. I doubt it would be noticed by anyone if not comparing it closely to a real email. THE DIFFERENCE WAS AT THE BOTTOM OF THE AUTHENTIC EMAIL, THERE WERE THREE LINKS THAT COULD BE SELECTED - My Apple ID/Support/Privacy Policy. ON THE FRAUDULENT EMAIL THESE LINKS WERE NOT PRESENT!!! Just today I received an email from Apple stating my password had been changed today. I did not change my password today. When I changed after getting the fake email, I did not think about my SECURITY QUESTIONS!!! If you forget your Apple password, you are able to answer the security questions in place of your ID and you get a confirmation email. Even though I changed my password within a one minute when I did not get a confirmation email with a link to change my password right away and I went dierctly to Apple's site, apparently it was enough time to take all the information on my account - INCLUDING MY DEBIT CARD NUMBER, WHICH HAD BEEN REQUIRED WHEN I INITIALLY SET UP THE ACCOUNT!!! Today I received a call from VISA FRAUD PROTECTION asking about strange activity on my account and stating they were concerned and wanted to ensure I had used the account. I HAD NOT, AND ALL THE MONEY IN MY BANK ACCOUNT HAD BEEN STOLEN!!!!! I am writing this in hopes that many people will see it and NOT FALL VICTIM TO THIS SCAM. Please pay close attention to any emails you supposedly receive from Apple - If the links "MY APPLE ID/SUPPORT/PRIVACY POLICY," PLEASE DO NOT ASSUME IT IS AN AUTHENTIC EMAIL FROM APPLE. I suggest you immediately forward the email to apple, which I didn't do because this happened days ago. Nothing was taken from my money that was already on the Apple account, and nothing had been taken from my checking account. I guess I assumed there had been something wrong with the link in the email directing me to where I could change my password, plus I had gone to the valid Apple website and changed my password for real, and I guess I was thinking that changing my password would prevent someone from being able to acces my account info. PLEASE DO NOT FALL VICTIM TO THIS SCAM AS I DID!!!!
No need for alarm. There are several folks a day posting like threads. Most folks know these phishing attempts for what they are and merely delete with prejudice.
To the bottom line... if you wish - and I am sure Apple will take notice - you should FORWARD the email to [email protected] and delete.
CCC -
Tracking of information in a Purchase Order
Hi,
Can anyone explain how to put and track the below mentioned information in a Purchase Order?
ETS (Expected Time of Shipment by Vendor)
ETA (Expected Time of Arrival of goods at Customer location)
Advance Payment made to Vendor
Thanks in advanceYou can use confirmation control in PO for tracking
1. OMGZ to Configure Confirmation control.
Here you can specify the order in which you expect confirmations from your vendors.
2. MK02 - to assign Confirmation Control to Vendor in Purchasing View.
3. To view acknowledgments that have been received,
in PO choose Item --> Confirmations --> Overview
To track downpayment - check this out
advance payment against PO -
My ex-boyfriend stole my email address and credit card information to make purchases with Apple and now my Apple ID has a balance. Is there any way I can retract the purchases so I don't have to pay for his theft? I had no idea he had done this until I tried to sign in to the ITunes store and found all his information and a whole bunch of song purchases. I had to go to my email and reset everything. I only have a 2.10 balance due to him, but I just want to find out if there is a way to erase it because of this circumstance.
You need to immediately pull credit reports to see what else he has done. Then "freeze" the credit report at all three agencies. That way even you need to lift the freeze to add credit cards or other credit items to your SSN.
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How can I activate my new (used) Ipad if the previous owner has the only log in information? I purchased it through Glyde and have no information on the seller.
What you've run into is the activation lock. Previous owners are supposed to wipe their devices, and to do that they have to enter their apple ID's. If yours wasn't wiped then it was a careless owner, or the dark side is that whomever sold it, it wasn't theirs to sell.
Regardless, what Deggie says is your only recourse. Get your money back or own an unusable brick. -
My e-mail bill says that I made a purhase om 9/11 and the account information says last purchase was 9/7 is it normal to get different dates on tne bill? I made no purchase on 9/11.
My e-mail bill says that I made a purhase om 9/11 and the account information says last purchase was 9/7 is it normal to get different dates on tne bill? I made no purchase on 9/11.
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my name is Robert Gomez. I have seen in my apple store account that someone used my information to make purchases.
someone use my account without AUTHORIZATIONWe are itunes users just like you.
You should contact itunes support. Click Support at the top of this page, then click the link under Contact Apple Support -
Where can I find information on the purchase date of my iCloud plan?
Could anyone help me locate where to find information on the purchase date of my iCloud plan?
Thank you in advance,Here are some tips on dealing with multiple contacts.
http://support.apple.com/kb/TS4147?viewlocale=en_US&locale=en_US
In particular, look at the section entitled Resolving duplicate Contacts using Contacts or Address Book.
Matt -
Why do you need my credit card information when I purchase songs from an already purchased Itunes gift card? If I cannot purchase goods with the prepuchased gift cards, then the card is useless and I want my money back.
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Just because you are being asked to enter your credit card details doesn't mean that it will be charged for your purchases.
Is it a newly created account ? If it is then unless you use the instructions on this page when creating an account then credit card details will need to be entered before the account can be used in the store : http://support.apple.com/kb/HT2534 -
My iPad will not let me download an iTunes movie due to lack of space but I purchased more space and it still won't work
As stated above - purchasing more space in iCloud has nothing to do with this. You do not have enough space left on the iPad for the movie to download, you need to delete content on the device itself.
You may want to transfer purchases to iTunes and then delete some content on the device to make room.
Transfer purchases.
http://support.apple.com/kb/HT1848
This article explains how to delete content from the device
http://knowledgebase.pearsonschool.com/kmp/public_kbase.php?action=showEntry&dat a=4408
Do not delete any important content without backing up, transferring purchases or transferring files to your computer. -
I recently purchased Foo Fighters Sonic Highways on iTunes. Where is the album artwork, liner notes and pictures? When purchasing/downloading entire album on iTunes, do you get this information with the purchase?
The album cover art should show on the album in the Music part of your library. For other pictures and/or notes, does the album description page in the store say that it's an iTunes LP (does it have an LP label against it in the store) ? If not then you will just get the tracks.
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Lack of information when ordering a phone from the store
I recently became eligible for an upgrade on my phone so I went to the store to get an iphone 4s. I should have called the stores before since none of them had the iphone in stock. I figured I could just order the phone at the store instead of going all the way home to order it on my computer. I went through the order with one of their representatives. Once it was done, I given a receipt and told the phone would arrive in two days.
I went online once I got home and noticed that the order status had not been updated on my recent order (I was sent the order confirmation via email). There was just a blank space next to the tracking number. I assumed that I had checked the order status too soon and that they would have a tracking number posted the next day. NOPE! Luckily, I went to My Verizon account to see if their was any information there and noticed that there was a red notice at the top of my page saying that I needed to approve the terms and conditions contract before my order would ship. I was never told by the representative that I needed to have this approved. If I hadnt happened to check my verizon page when I did then I may have not figured out what was going wrong with my order.
I was also confused about the terms and conditions stating that I was going to be charged the $350 early termination fee. As I said, I had become elibible for an upgrade one day prior to seeing this notice so an early termination fee should not have applied. I ended up calling Verizons customer service to get some answers. I found out that the phrasing on the website is horrible and that they were not charging me the early termination fee for my most recent purchase. The costomer service representative informed me that in addition to setting up a new two-year contact for the iphone 4s, I needed to approve the terms and conditions stating that if I need to get a new device after receiving my iphone that I will be charged the $350. That was not well communicated at all on verizons approval page.
The whole process was extremely frustrating. I hope this helps anyone else that has similar problems.
Here is a way that Verizon can remedy this problem:
Change the information on their order status page. Instead of having a blank space next to the tracking number, they should provide customers with a little feedback. Maybe provide customers of the actual status of their order. If Verizon needs more information before placing an order, such as approval of the terms and conditions, then it should say something such as "contact customer service" or "terms and conditions needs approval before shipment". If they have received the order but haven't shipped it yet then that should be helpful feedback too.God morning meowpants39,
Thank you for providing your feedback on the iPhone 4S order process. Please accept my apologies on the lack of communication about the terms and condition prior to leaving the store. May I ask did you receive your new iPhone 4S yet? If not then I will be happy to check the status of your order. If you have your confirmation number then you can check the status using the link posted below.
http://www.verizonwireless.com/b2c/orderstatus/OrderStatusForm
If you do not have your confirmation number or if you haven't received your tracking number then please send me a private message with your full name, mobile number, and a brief description of the issue on the iPhone 4S. I can contact you and provide you with the status of your order.
Thank you for allowing me the opportunity to assist you today... -
Activation and lack of information
Hello. I am a new customer with BT and have signed up for phone line/broadband/TV. I appreciate that this is a customer to customer forum but I am posting to see if anyone has any insight as existing customers as I am now exhausted with talking to the call centres.
Initially I had drafted a post about the issues I have had with BT and OpenReach (lies, lack of updates, no show engineers) but decided that moaning probably wouldn't solve the problem.
Anyway, a friendly OpenReach engineer came out first thing this morning and did everything he needed to do (new faceplate and connection to local BT unit). After he plugged in the BT router he said it was ready to go as the light was blue and I should try to connect a device. He also said it was a good connection and was responding quickly. So, he left quite quickly to go to his next job and I tried to connect my Ipad. The light quickly turned from blue to red on the router and a red "b" started flashing. I turned it off and on again and the same thing happened.
I've looked online and the information is a bit vague but all I can see is that the blinking light means that there is a problem with the connection. So, my question is this - Has anyone else had this problem and is there an actual problem with the connection, or do I have to wait for BT to activate my account hence the red blinking light?
So as not to drip feed, I've logged into the 'My BT' section on the website and I've noticed that the order completion date has changed from the 16th March to the 24th March.
ThanksAs you can see here http://bt.custhelp.com/app/answers/detail/a_id/36967/~/how-is-bt-infinity-installed-%28engineer-inst... Before leaving, the engineer will reconnect one of your computers so they can demonstrate a working fibre-based broadband connection.
As that didn't happen, I suggest you complain to the helpdesk and demand it gets fixed.
If you found this post helpful, please click on the star on the left
If not, I'll try again -
ITunes Store now forces credit card information for free purchases...?
Apple's support page here: http://support.apple.com/kb/ht2534 describes how to download free App Store applications without credit card information, however the option "None" does not appear under the credit card information when attempting to download any free application or when trying to establish the account.
It doesn't show up on the iPad, nor does it show up in the latest version of iTunes when trying to login.
I was assured at the Apple store when I purchased the iPad that I would be able to do so (it was the final selling point for me).
Am I doing something wrong?
I found this post here: http://discussions.apple.com/thread.jspa?threadID=2595632&tstart=30 which is useless to someone who does not have an account. Still no info from Apple about this.
Message was edited by: Kennel Bookstore with a lovely sensationalist headline to admittedly get more attention.Am I doing something wrong?
Since it works as it's supposed to, you must be doing something wrong.
I found this post here: http://discussions.apple.com/thread.jspa?threadID=2595632&tstart=30 which is useless to someone who does not have an account.
No it's not useless.
That user was already logged in with an iTunes account. The user needs to be logged out of the store.
I have notified Apple they need to amend that article and tell the user to log out of the store first (when using an iPad/iPhone/iPod).
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