Adobe employees: Missing tech notes

To any Adobe employees reading this: Two tech notes are now missing from the knowledgebase:
Troubleshoot system errors or freezes in the Photoshop Elements 8 Organizer (
Windows XP) (TechNote cpsid_51385)
Troubleshoot system errors or freezes in the Photoshop Elements 8 Organizer
(Windows Vista) (TechNote cpsid_51386)
These tech notes show up in the results if you search the knowledgebase for “troubleshooting errors or freezes elements organizer 8”.  See the attached screenshot.  But if you click on those search results, you get “Sorry, this page is not available”.
These tech notes are critical for helping users troubleshoot problems with the PSE 8 Organizer.  I assume they were dropped by accident?
In the past, I reported such issues through the Adobe Customer Support Portal. But customer support is so clueless now (they argue or don’t understand or summarily withdraw the case), doing so would be pointless.
So if any Adobe employee reads this, and you care about your company’s service, you might take it upon yourself to fix this situation.

Hey John:
Thanks for pointing this out.
The team is on it.
Cheers
Bob

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