Adobe files not printing text to HP Laserjet Pro CP1525nw via HP ePrint

Hi
I have two HP Laserjet Pro CP1525nw printers setup with HP ePrint. When this was first installed it worked. I can send attachments to both printers successfully. My issue is when I send a pdf with both text and images included the images print but the text does not. Some of the original text is underlined, the lines show up but the text that is underlined does not. I end up with a printed version with images in the correct locations and black lines running horizontally accross the page which is the underlining for the missing text. Can anyone assist with this.
I have tested this from multiple email addresses and recieve the same error. The adobe file prints fine to another printer.
This question was solved.
View Solution.

Are the PDF attachments being sent also crated with Adobe? IF the PDF attachments were not created through that program the ability for them to print cannot be guaranteed. What is the main email client that you are sending the attachment from?
I am a former employee of HP...
How do I give Kudos?| How do I mark a post as Solved?

Similar Messages

My iPhone 6 iOS 8.2 does not print on HP Color LaserJet Pro MFP M476nw. It displays "No AirPrint Printers Found'.

My iPhone 6 iOS 8.2 does not print on HP Color LaserJet Pro MFP M476nw.
It displays "No AirPrint Printers Found."
Same thing for iPhone 5S iOS 8.2.
Both iPhone and printer on the same wifi network.
I tried printing from different applications. AirPrint does not work.
I tried turning off and back on, reset, printing from different applications, ...
iPhone 6 prints through HP Wireless Direct printing.
Sony laptop works via wifi.

Hi mtotonji,
Thank you for using the Apple Support Community. Given the nature of the issues you are describing and your current configuration, you may be better served by reaching out to one of Apple's other available resources for more direct assistance - https://getsupport.apple.com/GetproductgroupList.action
Sincerely,
- Brenden

PDF file will not print text properly in Acrobat 9.5.0 and OS X 10.6.8

I have been having trouble printing PDF files from Acrobat ever since I upgraded from 10.5.8 to 10.6.8. I have read many posts about the issue having arisen for other people in 10.6.7 and 10.6.8 although it did not seem to be a problem in 10.6.6. However, I have yet to find a permanent solution to this issue. Specifically, I am printing to an Epson Stylus Pro 4000 via LPD. I think my issue revolves around the Open Type issue that people have been discussing in OS 10.6.8, since I have two identical files other than the font encoding. The one with Type 1 PS fonts prints fine, the other with fonts converted to CID does not. Both files make it to the printer, but only the Type 1 file prints the fonts properly. The CID version has all the font characters on a line stack up on top of each other to the left side of the page. Any help would be appreciated. I hoped the upgrade to 9.5.0 would help, but it does not. And yes, the file prints fine in Preview, as well as if I check the option to print page as image. But I don't want to rasterize my page, I'd like it to print as it should. Any thoughts would be appreciated.

I have been having trouble printing PDF files from Acrobat ever since I upgraded from 10.5.8 to 10.6.8. I have read many posts about the issue having arisen for other people in 10.6.7 and 10.6.8 although it did not seem to be a problem in 10.6.6. However, I have yet to find a permanent solution to this issue. Specifically, I am printing to an Epson Stylus Pro 4000 via LPD. I think my issue revolves around the Open Type issue that people have been discussing in OS 10.6.8, since I have two identical files other than the font encoding. The one with Type 1 PS fonts prints fine, the other with fonts converted to CID does not. Both files make it to the printer, but only the Type 1 file prints the fonts properly. The CID version has all the font characters on a line stack up on top of each other to the left side of the page. Any help would be appreciated. I hoped the upgrade to 9.5.0 would help, but it does not. And yes, the file prints fine in Preview, as well as if I check the option to print page as image. But I don't want to rasterize my page, I'd like it to print as it should. Any thoughts would be appreciated.

Will not print text from PDFs - all other print is fine - Using nitro reader - Win7- HP4255

Will not print text from PDFs - all other print is fine - Using nitro reader - Win7- HP4255

Mulga
Welcome to the HP Community Forum.
Have you tried asking your question on the Nitro-Reader Forum?
Nitro Reader Forum
If you would like to try using the Adobe Reader, you might find help here:
Manage Print Output with Print Preview
See the section on PDF files
Click the Kudos Thumbs-Up to show you appreciate the help.
Click Accept as Solution when the Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur

PDF Files not printed

Dear all,
r12.0.4.
solaris 5.10
bash-3.00$ which pdf2ps
/usr/bin/pdf2ps
I can able to print text files in the printer properly. When am printing PDF files am getting
the error :
PDF Files not printed
128mb Of Memory Is Required To Enable Direct Printing
For which, I followed the note :
128mb Of Memory Is Required To Enable Direct Printing- 742579.1
As per the note, file pasta_pdf.cfg is changed to
bash-3.00$ diff pasta_pdf.cfg pasta_pdf.cfg_orig_Mar17
122c122
< #preprocess=pdftops {infile} {outfile}
preprocess=pdftops {infile} {outfile}124c124
< preprocess=pdf2ps {infile} {outfile}
; preprocess=pdf2ps {infile} {outfile}Made the following change in arguments of PASTA_POTRAIT
FROM
-pn$PROFILES$.PRINTER -f$PROFILES$.FILENAME -c$PROFILES$.CONC_COPIESTO
-pn$PROFILES$.PRINTER -f$PROFILES$.FILENAME -c$PROFILES$.CONC_COPIES -Fpasta_pdf.cfgBounced concurrent managers, still we are getting the same error.
Any idea ?
Kai
Edited by: KaiS on Mar 18, 2009 3:13 AM

Kai,
Do you have pdf2ps presented in the PATH of applmgr user?
Did you run the concurrent program with (number of copies = 1)?
Regards,
Hussein

Adobe will not print anything

Adobe has the absolute worst software on the planet. I’ve already banned it from one computer due to the complete inability to prevent Adobe from performing updates, including attempting to prevent this by altering the registry settings. The problem I am having now makes it appear I’ll have to find another program in order to merely print PDF files as I can’t even do that with my Adobe product.
I have Adobe X Standard installed on my laptop and just tried to print an already saved PDF file. Adobe doesn’t want to print the file and automatically opens a menu that tries to force me to save the file I already have saved as a PDF. Seriously? For starters, you can’t overwrite an open document so I’d have to save with a new file name, a clearly ludicrous concept.
In short, Adobe will not print anything on my computer regardless of whether it was saved previously, or is just a document I found on the internet and want to print without saving. What a total waste of money.

My HP printer is set as 'default', both in my printer settings as well as the program I am trying to print from (CAD program and you have to specify printer).
Adobe fooled me once and got me to open up my wallet; it won't happen again. Absolute worst software I have had in my 25 years of using computers.

Not printing text-only graphics on Canon. Not printer problem-print ok on Brother and another network Apple prints ok on Canon. Believe a computer setting was inadvertently reset. What setting and how do I reset?

Not printing text only on Canon--grahics print ok. Not printer problem. Prints ok on a Brother and another network Apple prints ok on Canon. Believe a computer setting was inadvertently reset. What setting and how do I reset?

Without your printer model numbers, readers can only give you vague general directions.
System Preferences > Print&Fax > ...
... shows a list of all set-up printers.
If you are having serious problems, it makes sense to "Reset the Printing System" (which also removes all printer set-ups) and add back each printer. It only takes a few minutes.
Mac OS X 10.6 Help: Resetting the printing system

How to save the contents of a file(not a text file)

Hi all, I want to save the contents of a file(,png file, not a text file) as a field in a class. Shall I have it as a string or byte array or something?
I have tried saving a file in a string but there were some problems with loading the file from a different platform. Following is my code.
        String string;
        try {
            StringBuffer sb = new StringBuffer(1024);
            char[] characterArray = new char[1024];
            BufferedReader br = new BufferedReader(new FileReader(file));
            while(br.read(characterArray) != -1){
                sb.append(String.valueOf(characterArray));
            br.close();
            string= sb.toString();
        } catch (IOException ex) {
            ex.printStackTrace();
        }and I use the following code to recover the string back to a stream, and save that stream back to a time later.
    ByteArrayInputStream bais = new ByteArrayInputStream(map.getBytes());I realized that because this file is not a text file, the string could cause some problems. But anyone could tell me if I should use a byte array or someting? and how?
Any help would be appreciated!
Cheers,
Jing

You should use a byte array, and the binary streams (InputStream a& OutputStream). Never use Strings and Reader/Writer if you have binary data.
Kaj

In search results, Summary sometimes shows the top of file, not the text I searched for

I'm searching lots of html files, it's a web site that's not imported into Sharepoint. Search is returning the correct files, but about half the time the Summary contains the text at the top of the html file, not the text surrounding the text I searched
for. It's a big problem, users have to open the file then find the search text to see if it's useful.
If I search for 'potato' here's an example Summary which is ok:
All pages in issue FTDA-1983-0409:
00010002000300040005000600070008000900100011001200130014001500160017001800190020
… today's dieticians, the potato … most of us enjoy a
potato cooked …
Here's a Summary just showing text from the top of the file, 'potato' is present, but lower in the file:
0001000200030004000500060007000800090010001100120013001400150016001700180019002000210022002300240025002600270028
… issue: date: January 19, 1980, page …
Could anyone help me get it to consistently show the text around the search text please?

You can't attach a screenshot to the first post that starts a thread, but you can do that in subsequent replies.
Does this only happen on one specific website?
Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?
It is possible that there is a problem with that web page and that there is a clear:both CSS rule missing that causes Firefox to start the next line at the horizontal position where the previous line ended.
If you have made changes to Advanced font settings like increasing the minimum/default font size then try the default minimum setting "none" and the default font size 16 in case the current setting is causing problems.
*Firefox > Preferences > Content : Fonts & Colors > Advanced > Minimum Font Size (none)
Make sure that you allow pages to choose their own fonts.
*Firefox > Preferences > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

My printer will not print text but the paper will go through real fast

my printer hp deskjet845c will not print text document but will go through the printer with no text on it

Hey there @d888-777!
Thank you for posting on the HP Forums!
I should be able to provide some suggestions that may resolve the issue regarding text document not printing. Do you get this issue when printing all text document or from specific programs?
I suggest running a cartridge cleaning from the HP Toolbox. If the clean cartridge document prints with text, then you may be looking at a slight software issue. To run a print cartridge cleaning I suggest following this link regarding Cleaning the Inkjet print cartridges. In the document scroll down to cleaning the Inkjet print cartridges and follow the steps.
The printer does not have full feature software for Windows 7 operating system. The printer will need to use the basic in-OS print driver. I suggest removing the printer from the devices and printer menu and re-adding the printer.
To remove the printer from devices and printers:
Press the Start button.
Press devices and printers on the right column.
Select the printer and click remove device.
Unplug the USB cable.
Restart the computer.
To add the printer back:
Wait for the computer to restart.
plug in the USB cable.
Windows 7 should locate the basic print drivers and install the printer.
You may not have all the functions available for the printer with the basic drivers.
Pease post back and let me know how everything goes!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

Getting Darker Blacks from My HP LaserJet Pro CP1525nw Color Printer

Hi. I own an HP LaserJet Pro CP1525nw Color Printer and am on a Windows XP system. For regular printing, it works great. However, for some graphic work I am doing, I can not get the blacks to print out dark enough. I can not find any settings on the print properties panel that would allow me to set a darker black coverage. Anyone have any suggestions?

Hey,
I see you are having an issue with Air Print on your CP1525nw Color Laserjet Pro. Have you tried a full network power cycle?
Unplug the router and printer while on
Power down the iOS device completely. Check out the following link for how: http://ipod.about.com/od/iphonehowtos/qt/turn_off_iphone.htm
Wait 30 seconds
Power the router up and wait for it to completely initialize before proceeding
Power the printer up and wait for it to completely initialize before proceeding
Power the iOS device back up
It sounds like the network most likely lost communication with the bonjour service of the printer.
If you need to update the firmware of the CP1525nw please click the following link: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=lj-86473-9&cc=us&dlc=en&lc=en&...
Let me know how it goes.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
I am not an HP employee.

HP LaserJet Pro CP1525nw Color Printer with Apple iPad & iPhones

I have an HP LaserJet Pro CP1525nw Color Printer that I've successfully used as an "air print" device to print from both iPhones and iPads. For some unknown reason, I can't print from iPhones and iPads anymore. Is anyone else experiencing this problem?
Is this a result of Apple most recent iOS upgrades? Everything was working with iOS 6.0.x and seems to have stopped working with iOS 6.1.x.
I "think" I'm try to determine what I need to upgrade (printer firmware or iOS device firmware . . . or both).
Thanks in advance.

Hey,
I see you are having an issue with Air Print on your CP1525nw Color Laserjet Pro. Have you tried a full network power cycle?
Unplug the router and printer while on
Power down the iOS device completely. Check out the following link for how: http://ipod.about.com/od/iphonehowtos/qt/turn_off_iphone.htm
Wait 30 seconds
Power the router up and wait for it to completely initialize before proceeding
Power the printer up and wait for it to completely initialize before proceeding
Power the iOS device back up
It sounds like the network most likely lost communication with the bonjour service of the printer.
If you need to update the firmware of the CP1525nw please click the following link: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=lj-86473-9&cc=us&dlc=en&lc=en&...
Let me know how it goes.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
I am not an HP employee.

LaserJet Pro CP1525nw cannot connect to new router (Home Hub 2000)

In December, we replaced everything EXCEPT our LaserJet Pro CP1525nw colour printer - new laptop (Dell Inspirion 15), new operating system (Windows 8.1 - 64 bit), new internet provider (Bell) and new wireless router (Home Hub 2000).
Immediately, we were unable to connect to the router. We tried all of the suggestions, including connecting the printer directly to the router - which worked, until we disconnected it and then they could not communicate again.
At the time, the only solution we could find was to connect our printer and laptop via USB cable and print that way - no more wireless printing, so unable to print from phones and iPad, but at least we could print from the laptop.
In the past month, we have become unable to use many of the features on our printer - when we try to select print options, we get the message "HPMSN103.dll has stopped working." So, we can still print, but cannot select options.
We have tried using the CD that came with the printer, and it gets to a certain point and then a fatal error occurs. We have tried downloading the "full solution" printer install program from the HP website, and the same thing happens. We have tried skipping that and just choosing the appropriate printer driver in Windows: if we only use that driver, we get a printer that shows up, but we cannot print if we select it (interestingly, though, we can actually access the printer options!); if we say we have the disc, then we get two printers showing up - we can select print options on the one that will not allow us to print, but not on the one that actually prints. If we try removing one of the printers, they both uninstall and we're back to square one.
So, we WANT to be able to get back to printing wirelessly - after all, we paid (handsomely) for a wireless printer! And we still cannot get our printer and the router to recognize each other. Can somebody help? We don't want to have to buy another printer.
Thanks!

Hi @Capers2 ,
I see that you are experiencing issues setting up the printer on the new router. I will certainly do my best to help you.
Thank you for providing that detailed information.
If the network name has any spaces or special characters, the printer may not recognize it.
The printer is only capable of sending/receiving in the 2.4 ghz band.
If it is set to 5 GHZ network you may need to change to 2.4 ghz. (rename the 5 ghz or shut it off)
The WPA key setting needs to be on AES to work correctly not TKIP.
Multi casting needs to be turned on.
Firewall on router has to have open ports for printer.
If you have Mac Filtering you need to give printer hardware address from Configuration page.
You might need to contact your router company for further assistance to check those settings.
I would reset the printer first to clear out any previous network settings.
Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise.
Print out a configuration report and make sure the SSID and IP address are cleared.
Printing a Configuration Page.
The easiest way to setup the printer back on the wireless network is through a Ethernet connection and then switch over to wireless.
Disconnect the USB cable.
Remove any printer software by following these steps:
Go into Devices and Printers , click file then Server Properties, click on the Drivers tab at the top of print Server Properties window. Choose the printer you want to uninstall and click remove. Choose remove driver and package. Any that say Universal PCL 5 or Universal PCL 6 also remove and the Laserjet CP1525nw.
The next screen will give a warning, letting you know that deleting the driver package will remove it from the system. Click yes to say that you are sure you want to do this. (if the printer isn't listed that is OK)
Right click and delete any entries for the Laserjet in the Devices and Printers Window.
Run the uninstall from the CD.
Press the Windows key and the X key together. and select File Explorer, right click the CD for the
printer and left click open in new window.
Connect the printer to the router with a Ethernet cable.
Wait about 1 minute and the printer should have a valid IP address.
Print the configuration page to get the printer's IP address to configure the Wireless.
Type the IP address in Internet explorer's address bar which should open the printer's embedded web services page.
Setup the wireless through here now.
Click on the networking tab, wireless on the left, fill out the network information and apply the settings.
After the confirmation, then disconnect the Ethernet cable.
Now you should have a blue wireless light on the printer in about 1 minute.
Perform a clean boot on the computer and turn off the Antivirus Software. How to perform a clean boot in Windows.
Run the installation again.
If you are prompted to connect the USB cable during the installation, Then immediately after connecting the USB cable, follow the steps in this document to update the drivers so it doesn't error out. A Fatal Error Displays During Software Installation. Then the installation should continue.
Test the printer.
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Laserjet Pro M1217nfw, support for ePrint Home&Biz on Android devices

Got my new LaserJet Pro M1217nfw installed on my home (secure)wireless network and am printing wirelessly from 3 windows laptops.
Started trying to get my smartphones to connect and print to it. Droid X Verizon, running gingerbread latest Verizon update. Download ePrint and ePrint Home & Biz to it. Upgraded my printer to latest firmware and SmartInstall, got an EPrint email address assigned to it. Am able to ePrint from phone just fine, but Home & Biz does not print, it detects printer and says has printed the file, doc, or pic but nothing comes out on the printer. I see from your lists of supportted printers that it is not
supported on th 1217nfw. Is it planned to work on it in the future? Can you give my some hints or workarounds if it is possible to get Home and Biz to work?
I tried the Wireless Direct feature on the printer, but really don't understand its purpose, since the printer and my phone are both
connected to my local wireless network, why does the wireless direct use a different SSID and assigned a fixed IP address?
anyway disabled that feature.
Thanks for any help!
This question was solved.
View Solution.

At this time ePrint Home&biz app is not supported on the HP Laserjet Pro M1217nfw. Other than ePrint using the printer emial address there isn't another solution with an Android device.
I am an HP employee

I have a fairly new 27" iMac running Mac OS10.6.7, I'm trying to print to an Epson Stylus Pro 3800 via an in-house wireless network. I have installed the latest Epson drivers.

I have a fairly new iMac running OS 10.6.7. Im trying to print to an Epson Stylus Pro 3800 via an in-house wireless internet. I have installed the latest drivers. It was working a couple of months ago. My wife is on the same network using a MacBook Pro and the same OS and is having no problem.

I have been using an Epson 3800 with my I Mac for four years and up untill I upgraded to OSX Lion the only problem I had was colour issues associated with some ICC profiles. After upgrading to Lion and downloading the latest OSX update (10th May) I could not print.
One of the problms was that the print settings continuously defaulted to:
Page Setup: Sheet Feeder
Media Type: Ultra Premium Photo Paper Luster
I would change the settings to what I wanted, I saved them selected Print. My printer promptly started changing from Matte ink (what I had set my print setting s for) to Photo Black.
After trying all i could to correct this. I finally gave up and rang the Epson Helpline. After 3 telephone calls over a day and a half during which I was talked through the procedure you described, the problems were still not resolved.
My contact on the Epson Helpline then tried to simulate the problem on his MAC. He discovered that he had the same problem the print settings would not save, albeit on a Epson 3880 driver. He then advised me that the problem was not with thw Epson Drivers it was a MAC/Apple problem.
I then rang the Apple Helpline (at £1.35 a minute) described the problem and was eventually put through to a supervisor. Who asked me to send her a set of screen shots describing the problem, This I have done, I have received an acknowledgement of receipt and have been advised that I should get a response within two working days.
I am waiting hopefully.
I have tried to print both via CS5 and Aperture the problem is the same in both instances.

Adobe files not printing text to HP Laserjet Pro CP1525nw via HP ePrint

Similar Messages

Maybe you are looking for