Adobe FMS4 Interactive License will not work in AMS5

Who do I need to contact at Adobe, I am trying to install AMS5 downloaded from our login and the license key will not work?
Is there a number to call to get this resolved?
An an unexpected error occurred.
Please seek help from Adobe. Falling back to the
Adobe Media Server Starter.
This is what I am receiving entering our License key from our Adobe Interactive Server FMS 4.

You cannot use an FMS 4 license key in AMS 5. If you have an active maintenance agreement you will be able to get an AMS 5 license key from the Adobe Licensing Website https://licensing.adobe.com. Otherwise you will need to purchase an upgrade.

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Please see this Microsoft KB article http://support.microsoft.com/kb/886549/
Some registry entry may have been corrupted, and it needs to be fixed. If you don't know how to edit the registry, do you have somebody who is confident enough to edit the Windows registry?
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Adobe Flash Player Installer Will Not Work

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Try the offline installer:
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My adobe flashplayer latest version will not work since firefox 7.0 update

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Hello, first update Firefox to v17.0.1 (or in the next days v18) please.
Are your drivers and DirectX up to date (very important) ?
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Adobe Creative Suite 2 Will not work after deactivation

First off, I don't get this company. I had to let that out.
I had an issue I started out with by not knowing which computer had my Adobe Photoshop on so I ended up Googling an answer over how to deactivate my product. It led me to a chat with a representative:
Please visit http://www.adobe.com/support/contact if there are more questions for Adobe. Thank you.
General Info
Chat start time
Jul 12, 2014 2:37:37 PM EST
Chat end time
Jul 12, 2014 2:49:01 PM EST
Duration (actual chatting time)
00:11:24
Operator
Pavithra
Chat Transcript
info: Hi, we are currently helping other customers in line ahead of you. We'll be with you as soon as possible.
While you wait, you can try our community forums where experts are online 24/7.
info: You are now chatting with Pavithra. To ensure we stay connected throughout our interaction , please don't click on the 'x' in the chat window. Doing so will disconnect our chat session.
Pavithra: Hello! Welcome to Adobe Customer Service.
Pavithra: Hi Preston.
Preston: Hi!
Pavithra: I understand that you would like to deactivate the software.
Pavithra: I will be glad to check and help you with this issue.
Preston: Yes, as its causing a headache for me to use on this computer and I don't know which one it was previously on.
Pavithra: May I please have the serial number of the product, so that I can assist you better?
Preston: Yes, serial #
Pavithra: Thank you for the serial number.
Pavithra: Adobe has disabled the activation server for CS2 applications, including Acrobat 7 and Audition 3, because of a technical issue.
Pavithra: CS2 applications require activation to run. To run a CS2 application, uninstall your existing CS2 application and install a special version that does not require activation. You cannot reinstall from your original discs.
Pavithra: Click here to know more :
Pavithra: Click on the above link and follow the steps to locate the serial number as well as the download link for CS 2 or Acrobat 7 software.
Pavithra: If you still have any issues with installation and download of CS 2 from the above link please visit forum.
Pavithra: Click here to visit forum :
Pavithra: Is there anything else I can help you with?
Preston: Nope, so my old discs won't allow me to use it anymore?
Pavithra: No Preston, Adobe has disabled activation server for CS 2 softwares.
Preston: When I click to uninstall it says Start Activation Transfer? I guess I had it on this computer but it still sees I had activated on another computer. . .
Pavithra: If you wish to activate the software on new computer you can use the above link.
Preston: Not sure which to go for: Skip Transfer or Start Transfer? I want it on my desktop I'm currently using for this.
Preston: So Start Transfer then?
Pavithra: Well in this case please visit forum to fix your issue.
Preston: Okay.
Preston: Thanks for your assistance!
info: Your chat transcript will be sent to (my email) at the end of your chat.
Pavithra: You are welcome.
Pavithra: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
After doing what she asked, I deactivated, and uninstalled my Adobe Creative Suite 2. Everything. So after all this, I reinstalled, entered in the new serial I got through their webpage for the special version after creating an Adobe ID. Guess what? After an unpleasant re-installation process (there is three downloaded parts you have to download for CS2 in which disc2 and disc3 are set on a default path that is separate from disc1 which you need to converge being it creates two folders with similar naming structures), and I ended up opening Adobe Photoshop only to find it say the very same thing I meant to avoid: your serial, name, organization, yadha, yadha, is incorrect/missing. Adobe will now close.
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Well, now I cannot reproduce the error because I cannot install it again! Woohoo! For some reason, all three discs executables try installing the folders, files, etc... into a different folder making it when I try installing CS2 impossible since it asks for Disc 2, Disc 3, etc..
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Adobe FMS4 Interactive License will not work in AMS5

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