Adobe icon for pdf download does not appear on a website w/ FF, but does w/ IE,AOL, Chrome. Why?

Have been accessing monthly statements for more than a year, by clicking on the adobe icon in the download statement column, most recently in mid September, 2010. On October 4 I attempted to access September's info and the icon did not appear. I went thru tech support for the site and it was suggested that it could be a flash problem. We tried several corrections, reloading Adobe flash, checking pop up blocker,etc. When Chrome was loaded and the icons appeared, it was determined that the problem was thru FF. I later tried successful access with IE and AOL.
Since I had been successful for so long thru FF, what might have caused FF to fail in this small but important function? Other than usual updates, nothing was done on my part that should have affected my FF browser.

Are you using the official Adobe website to download Flash?
*http://www.adobe.com/software/flash/about/
*http://www.adobe.com/special/products/flashplayer/fp_distribution3.html

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Call to predefined Report Query for PDF download does nothing

I am trying to download a PDF report which is based upon 2 queries. Each query has a where clause with values taken from page items. I have installed OBI Publisher 11.1.1.5 and used the OBI Publisher 11.1.1.5 Word plug-in to create the RTF file that I then uploaded to the Shared Components->Report Layout.
I created a new region button to call the Report Query. However, whenever I click on the button to download the PDF, nothing happens. I have looked at the debug and the button appears to be executing OK, except that nothing happens.
The APEX to OBIP configuration is working since I am able to have OBIP generate other report PDFs that aren't using the predefined query. Stated a bit differently, reports regions that have the Print Attributes set to "Enable Report Printing=Yes" and "Report Layout=Default Report Layout" work fine. Reports based upon the predefined query and launched using a region button do not do anything.
Environment: APEX 4.1, DB 11.2.0.2, OBIP 11.1.1.5
Any help with this PDF issue is greatly appreciated.
Thanks,
Reid

Thank you again for your reply, Udo.
Here are my responses:
* As a matter of fact, I am doing a copy / paste from the predefined query to the report region source.
** What exactly do you mean by that? Don't you print the actual region?
I need to produce a PDF that is the compilation of 4-5 queries. Therefore, I cannot print a region to PDF since APEX (as far as I know) does not allow for the printing of multiple regions (1 query per region) to a single PDF file. So, I am creating a PDF that is based upon multiple queries which I predefine in the shared components -> report queries. Then, I'm creating a region button that calls a downloadable report when it is clicked.
Your question has made me realize that indeed it doesn't matter what query I have in the report region since I am calling a predefined report. When nothing was happening when I attempted to generate the PDF, I guess I started to think that the problem was with the queries on the page and so I made them match exactly with what the queries are in the shared components->report queries.
Please advise if something is wrong with my understanding here.
I checked the OBI Publisher logs (at least what I could locate) and I didn't see anything show up there.
/u02/app/ohs/obip_mw/user_projects/domains/bifoundation_domain/servers/AdminServer/logs
I checked the OHS access_log and I didn't see anything that looks like an error. I also don't see anything in the APEX page debug. It appears to process normally when the button is clicked.
From the access_log:
192.168.1.137 - APEX_PUBLIC_USER [27/Dec/2011:22:17:30 -0500] "GET /pls/apex/f?p=4000:RUN_PAGE:55206340610065:BRANCH_TO_PAGE_ACCEPT:NO::FB_FLOW_ID,FB_FLOW_PAGE_ID,F4000_P1_FLOW:103,235,103 HTTP/1.1" 302 -
192.168.1.137 - APEX_PUBLIC_USER [27/Dec/2011:22:17:30 -0500] "GET /pls/apex/f?p=103:235:55206340610065::::: HTTP/1.1" 200 21588
192.168.1.137 - APEX_PUBLIC_USER [27/Dec/2011:22:17:32 -0500] "POST /pls/apex/wwv_flow.accept HTTP/1.1" 302 -
192.168.1.137 - APEX_PUBLIC_USER [27/Dec/2011:22:17:32 -0500] "GET /pls/apex/f?p=103:235:4495899155137965::::: HTTP/1.1" 200 21588
Here is a look at the page debug:
0.00246     0.00107     A C C E P T: Request="TRANSCRIPT_PDF"     4
0.00350     0.00501     Metadata: Fetch application definition and shortcuts     4
0.00851     0.00080     alter session set nls_language="AMERICAN"     4
0.00931     0.00060     alter session set nls_territory="AMERICA"     4
0.00991     0.00078     NLS: CSV charset=WE8MSWIN1252     4
0.01069     0.00067     ...NLS: Set Decimal separator="."     4
0.01136     0.00083     ...NLS: Set NLS Group separator=","     4
0.01219     0.00082     ...NLS: Set g_nls_date_format="DD-MON-RR"     4
0.01301     0.00079     ...NLS: Set g_nls_timestamp_format="DD-MON-RR HH.MI.SSXFF AM"     4
0.01380     0.00077     ...NLS: Set g_nls_timestamp_tz_format="DD-MON-RR HH.MI.SSXFF AM TZR"     4
0.01457     0.00064     ...Setting session time_zone to -05:00     4
0.01522     0.00077     Setting NLS_DATE_FORMAT to application date format: DD-MON-YYYY HH:MIPM     4
0.01599     0.00094     Setting NLS_TIMESTAMP_FORMAT to application timestamp format: DD-MON-YYYY HH:MIPM     4
0.01693     0.00077     ...NLS: Set g_nls_date_format="DD-MON-YYYY HH:MIPM"     4
0.01770     0.00078     ...NLS: Set g_nls_timestamp_format="DD-MON-YYYY HH:MIPM"     4
0.01848     0.00068     ...NLS: Set g_nls_timestamp_tz_format="DD-MON-RR HH.MI.SSXFF AM TZR"     4
0.01916     0.00046     NLS: Language=en-us     4
0.01962     0.00219     ...metadata, fetch translated application info     4
0.02181     0.00088     ...fetch session state from database     4
0.02269     0.00096     fetch items     4
0.02365     0.00090     ...fetched 32 session state items     4
0.02455     0.00170     Authentication check: CUSTOM TABLE AUTH (NATIVE_CUSTOM)     4
0.02625     0.00074     ... sentry+verification success     4
0.02698     0.00057     ...Session ID 4495899155137965 can be used     4
0.02755     0.00056     ...Check session 4495899155137965 owner     4
0.02811     0.00064     Setting NLS_DATE_FORMAT to application date format: DD-MON-YYYY HH:MIPM     4
0.02875     0.00080     Setting NLS_TIMESTAMP_FORMAT to application timestamp format: DD-MON-YYYY HH:MIPM     4
0.02955     0.00062     ...NLS: Set g_nls_date_format="DD-MON-YYYY HH:MIPM"     4
0.03017     0.00069     ...NLS: Set g_nls_timestamp_format="DD-MON-YYYY HH:MIPM"     4
0.03086     0.00053     ...NLS: Set g_nls_timestamp_tz_format="DD-MON-RR HH.MI.SSXFF AM TZR"     4
0.03139     0.00130     ...Check for session expiration:     4
0.03269     0.00055     ...Metadata: Fetch Page, Computation, Process, and Branch     4
0.03323     0.00102     Session: Fetch session header information     4
0.03425     0.00047     ...Setting session time_zone to -5:00     4
0.03472     0.00187     ...metadata, fetch page info     4
0.03660     0.00092     ...Validate item page affinity.     4
0.03751     0.00050     ...Validate hidden_protected items.     4
0.03801     0.00061     ...Check authorization security schemes     4
0.03862     0.00095     Session State: Save form items and p_arg_values     4
0.03957     0.00081     ...Session State: Save "P235_TRANSCRIPT_ID" - saving same value: "7"     4
0.04038     0.00065     Processes - point: ON_SUBMIT_BEFORE_COMPUTATION     4
0.04102     0.00082     Branch point: Before Computation     4
0.04185     0.00054     Computation point: After Submit     4
0.04239     0.00079     Tabs: Perform Branching for Tab Requests     4
0.04317     0.00065     Branch point: Before Validation     4
0.04382     0.00111     Validations:     4
0.04493     0.00165     Perform basic and predefined validations:     4
0.04658     0.00070     Perform custom validations:     4
0.04728     0.00054     Branch point: Before Processing     4
0.04782     0.00057     Processes - point: AFTER_SUBMIT     4
0.04839     0.00054     Branch point: After Processing     4
0.04893     0.00096     ...Evaluating Branch: AFTER_PROCESSING type: "REDIRECT_URL" button: (No Button Pressed) branch: (Unconditional)     4
0.04989     0.00071     Stop APEX Engine detected     4
0.05059     0.00055     Stop APEX Engine detected     4
0.05114     0.00122     Final commit     4
0.05236     -     End Page Processing

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Adobe icon for pdf download does not appear on a website w/ FF, but does w/ IE,AOL, Chrome. Why?

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