Adobe on Holiday

Hi Folks,
Adobe’s US Holiday break has started. There may be little or no responses from Adobe until Jan 3. I won’t be going back over old messages so resend anything that needs attention on Jan 3.
Alex Harui
Flex SDK Team
Adobe Systems, Inc.
http://blogs.adobe.com/aharui

Have a relaxing break. You deserve it! Thanks for your continuing help and we look forward to seeing you on the Apache side of things.

Similar Messages

Adobe holiday shutdown week

Hi All,
Next week is Adobe's holiday shudown week so you might not see any answers from the Scout engineering team until the 2th of January 2013.
But we encourage you all to keep asking questions as and when you have them. This is a great community and other members can help you out. We will respond to the questions when we get back.
Thanks for your continued interest in Scout.
Happy holidays and have a great new year,
Gaurav

It is better to use the Outlook function Save Attachments, than opening it in Reader and save it from there.
Anyway, Reader disappearing: try to disable Protected Mode [Edit | Preferences | Security (Enhanced)].

What holiday gift would you like from Adobe to improve PDF accessibility?

I will start:
Dear Adobe, I have been good all year (well, mostly good most of the time). My perfect holiday gift would be a way to define once, then automatically perform at a click, a custom set of common accessibility remediations that I currently have to do manually on nearly every document. Things like: Set the document language, set the tab order on every page, embed fonts, append the PDF/UA metadata snippet, set the initial view to show bookmarks and document title, etc.
A good old-fashioned 1990s-style keystroke macro would be just the thing.
This request may seem a couple of days late, but Orthodox Christmas is still a few days away :-)
a ‘C’ student

Here are some tutorials on this topic to help you get started:
http://acrobatusers.com/tutorials/filter/search&channel=tutorials&category=+30&tut_type=Vi deo+OnDemand+Infographic+HTML/
You'll also find several pre-built actions located on the AcrobatUsers.com Actions Exchange.

Adobe Holiday next week

Hello Everyone,
There is Adobe Holiday for next full week. So, most of our team will be on vacations. We will try to get back to you as soon as possible, but there may be some delays.
We will definitely get back to all pending forum mails on next to next week.
Keep up the good work! It feels great to deal with all your practical problems. Your feedbacks help us strengthening our SDK.
Thanks
Regards
Hironmay Basu

Put your phone in Airplane mode. This turns off all iPhone radios, but you can go back into settings & turn both WiFi & Bluetooth back on.
No nasty surprises if you do that.

Happy Holidays. I have Adobe Actobat 7.0 Standard for quite a while, and I'm happy with it. I use it for mainly filings at the federal court. They require PDF. I use two computers in two different states for work. I realize my Adobe 7.1 is a few years

. I have Adobe Actobat 7.0 Standard for quite a while, and I'm happy with it. I use it for mainly filings at the federal court. They require PDF. I use two computers in two different states for work. I realize my Adobe 7.1 is a few years old, but sometimes I have difficulty using it with the other days downloading a boarding pass, and e filing at the USDC. . There's a problem with Adobe Flash, media, etc. and other Adobe programs, (which I use for downloading boarding passes for airlines, etc.) so basically I have to delete these other Adobe programs, besides the Adobe Acrobat 7.0 Standard if I want to 7.0 Standard to work. I periodically download the updates, but there's still a problem. My question is: Can or should I purchase another program to update the present Adobe Acrobat 7.0 standard, or just buy a new program such as the Adobe 11? Am I mistakenly doing something wrong, such as when I download? I'm an old valued customer so I don't want to spend a lot of money since I am replacing my Dell XP for a new computer now, and my other computer is a Dell Vista.
I'd appreciate your valued advice.

If you are getting a new computer (for a PC it would have Win 7 or 8), then you will need to purchase XI if you wish to continue using Acrobat. Acrobat 7 is not compatible with these systems (and probably the same for MAC systems), though sometimes workarounds are possible, though not easy to use. I guess the answer is to buy the new version. Try http://www.adobe.com/products/catalog/software._sl_id-contentfilter_sl_catalog_sl_software _sl_mostpopular.html, click on the Buy for Acrobat, and then select the version you want.

I want to refund on photoshop. My dead line in 21 on feb. but I can not connect adobe company because holidays.

The company's refund system is very inconvenient and unpleasant.
There is no part that can be processed on-line.
And anywhere, phone number is not listed.

This should help. Cancel your membership or subscription | Creative Cloud
~ Arpit

Keyword selection function in Adobe Bridge CS3

Hello,
Does anybody know if and how I can change the "selection criteria" of keywords in Adobe Bridge CS3?
-> selection criteria: If I want to use the filter with the keywords, it selects the images which include any of the selected keywords (OR-function), but I would like to select only those images which have all of the selected keywords(AND-function).
Example: In a holiday folder named "italy", I want to see all pictures with the keywords "beach" and "me". What I get are all the "beach" images and all the "me" images. How can I change this?
Would be great if someone could help me...!
Thanks!

In the Find box the Match drop down has 2 options. "If all criteria is met" is like "and" while "if any criteria met" is like "or" logic.

MY CC SUBSCRIPTION HAS BEEN SHUTDOWN – TOLD PAID BY ADOBE SUPPORT - UNABLE TO WORK

I am currently shut down by Adobe. I can't use any products on the Creative Cloud. Adobe has had a gun to my head for the past 7 days and just pulled the trigger. I am currently unable to work. I have used 3 credit cards with Adobe on this account and all have failed at some time over the years that creative cloud has been in existence with one having to be terminated because of the hack issue. I've spent 3 days with Adobe support this week and now I'm on my fourth day of several hours each day trying to get this solved. It started on December 12th when my auto payment wasn't accepted and I received an email to please update my payment information. I checked and nothing had changed and just re-entered the same correct information. The cloud apps still worked but I was getting the dreaded countdown timer. On December 15th I had 27 Days left. On December 15th on another machine I had 26 Days left. On December 16th, I didn't get the countdown timer on any machines. On December 17th, I had 25 days left. Then after speaking on the 4th day with Adobe Support (800-833-6687) and being assured that everything is fine, ignore the timer, your payment has gone through and been accepted, I received an email from Adobe Creative Cloud that my Creative Cloud membership has transitioned from Paid to Free. What happened to the 25 days I had 4 hours ago? That made me have to call Adobe Support again that day and listen to another agent (names are available if needed) tell me that everything is fine your payment has gone through ignore all emails and messages. I will check back with you tomorrow to make sure all is ok.
December 18th - TODAY MY CREATIVE CLOUD ACCESS HAS BEEN SHUT DOWN. That means none of the Adobe applications will work. All that happens is the Application Manager opens with the countdown timer two big red 00's saying "Please Check Your Billing Info." anytime I try to open an Adobe application This means nothing works. I can't perform any business design functions. NO ACCESS TO CLIENT FILES ON THE CLOUD. Supposedly you have 30 days to take care of billing problems. I went from 25 days to 0 days in one day. Shutdown. The Adobe Customer Service Agent has not called back yet today. By the way my bank paid Adobe $53.14 on December 15th. Adobe also charged a temporary authorization on December 17th of $1.00. It's very hard to keep my true feelings suppressed about the past 6 days events.
Thanks for the special holiday present Adobe.

This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

MXF Files won't play in Adobe Premiere CS6

I had a music video shot on Wednesday, the cinematographer downloaded the files from the memory card onto an external hard drive.. Checked the files, they were fine, handed it off to me. Upon trying to open the MXF files in Adobe Premiere CS6, it gives me an error code of "preview in source monitor failure" "the importer reported a generic error". I've tried downloading codec and all sorts of things, and nothing is working. I also tried converting the files to MOV (i paid $30 for a converter) but the converters aren't playing back the audio, (i tried 4 different converters)… I thought it was some type of error in the files, but I checked with the cinematographer, and he even played back his MXF copy of the clips for me and they have the audio in.. I'm getting really frustrated because I HAVE to have the audio in order to sync up the lip syncing with the audio track. The cinematographer said the MXF file is an MPEG2.
Can anyone shed some light on this issue? I had wanted to have the video edited and released by next weekend.

If I double click on the word holiday, it just shows the file folders. In the file folders the mxf files still don't open.

I just can't TRUST you any longer Adobe (major gripes)

I bought a Macbook Pro 17, upgraded the Ram, loaded only one program (actually Design Premium), and completed all updates and started in working on all my images from this summer in Alaska. I even went out to purchase the Apple Cinema Display to view and work strictly in Bridge and Camera Raw for editing, before converting into Photoshop to finalize.
So, now that I have spent over $7,ooo what have I found:
1. Bridge is displaying whatever previews it wants and clearing the cache does absolutely nothing to help and in fact is a poor system to purge the cache, as it instantly starts building the thumbnails again before you even say OK and thus the problems are once again there.
I have tried every option within reason to correct this. Set up a root cache folder. Elected to only show HQ previews when viewing versus allowing them to be built all at once. I have waited for the previews or thumbnails to be built and allowed the notebook to do its job and waited the 5-6 minutes and not touched anything in hopes of success only to see the images I click on in content and the preview image is again NOT THE SAME IMAGE!!
I cannot right click on that image in content window and ask to rebuild the preview image but have to do the whole process again and again it fails, no matter what option I choose.
I can open the image in ARC and make a slight correction to get that preview image back, but then later it will change again and show some other image from some other folder or even my trash can when I click on the thumbnail.
There is no way you can call this a light table for editing and selecting images.
2. So I made way the best I could through this and spent several hours just selecting images to edit later. I did not do anything but empty the cache again and now all those tags for selected images are gone! Hours of work - GONE! I did not throw away the cache folder which would cause this, but only purged the cache and set the option to show HQ preview when image selected. So all my labels are now gone!
I have opened images in Photoshop using the Open Image and can't wait to actually finish editing images, but I first must be able to select, label, and edit with Camera Raw before I can go into Photoshop and at this rate, I am spending ALL my time just trying to get Bridge to show the correct image in the Preview Panel. ITS NOT HAPPENING!!!
$7,000 for a system just to edit photos using Adobe products which they advertise as the best for such use and yet I cannot get one product to work. Bridge.
What gives?!!!
I am losing all faith in Adobe and know calling customer support only to speak with someone in India who cannot even pronounce, much less spell, my name and won't have any understanding of this is not an option I look forward to.
I am in San Antonio right now but do live in Seattle, in Fremont, near the bridge... and am more than willing to cut my vacation short and miss the holidays with my family this Christmas just to come to your office with my system to find a solution.
What will it take to get this corrected. I have spent money on your products, now can we get them to work?
Yes, I am upset. And have no faith nor trust in your company right now. Please, help correct this mess and restore my faith, and trust. When can we meet and what will it take?
Randal

I, too, have found Bridge very unstable. I find this to be extremely disappointing, seeing as it's literally the most expensive piece of software I've ever purchased for personal use. I've seen these two symptoms:
1. When running in full screen mode, Bridge crashes periodically. This happened on Vista, so I blamed Vista (of course), but even after regressing to XP SP2, I see the same symptoms.
2. Although I didn't see this on Vista, running on XP I see the problem described earlier in this thread, where clicking on a thumbnail displays the wrong image preview. When this happens the image displayed is one from a different folder! I solve the problem by clearing the cache, and it's OK for a while, but the problem keeps returning.
3. Even when exiting cleanly from Bridge (using File->Exit), Bridge often forgets where I was working in my previous session. I need to re-navigate from the very top level directory down through the hierarchy to my photo directory.
Again, it's very disappointing to invest so much in a single software package only to see such basic operations malfunction.

Adobe Lightroom 4 - Some Questions / Help Needed

Hi everyone.
After advice from several experts, I've just purchased Adobe Lightroom 4. I've already got Photoshop CS5, but I was looking for something proper to organise my photos, plus I found Lightroom easier to do the sort of editing I am wanting to do. Now, I only really use photoshop for things like colour pops, or really in-depth editing. Anyway, I'm loving Lightroom so far, but there is some stuff I'm not very sure of, so I'd appreciate some help
1. Organising
Firstly, I'm not really sure how to organise. At the moment, I've just got lots of folders with random events in My Pictures on W7, so I might have a folder called April 11, which contains photos from that month but that might have been a wedding or an easter holiday or both. So it doesn't really work. \
I understand in Lightroom what catalogs are. But I know enough to know that I don't want to group mine into those, its getting too complicated. What I don't know though is the difference between a collection and a folder. Basically, I'm wanting to reimport and reorganise all my photos, so I want to put them into "events" as such like you can do on iPhoto on a mac, so I would have "France Summer Holiday 11" for example, or "Mia's Wedding". I'm not really sure on the best way to do this ...?
2. Editing
I've played around quite a bit so far, and I really like what I've seen. On a lot of photos, I've made a lot of changes. But from what I can see, these changes are stored merely in Lightroom itself. For example, at the moment I'm importing photos from my external disk into Lightroom, which then saves them in C://My Pictures/Lightroom/Pictures . When I go look at these photos in windows explorer which I know I have edited, it doesn't show any of the changes or editing I've done on them. Now I realise this is me being stupid, but why doesn't it? Supposing I then want to email that photo to a friend that I have edited? How would I do that? I don't want to have to open lightroom and export every single photo I edit? There must be a simpler way?
Likewise for backing up, because all my files are in subfolders within C:// My pictures / Lightroom / Pictures, to back up I was simply going to set up windows to copy that latter folder onto my external HDD everytime I plugged it in. This would be pointless however if it isn't physically overwriting the original photo with my edited version?
3. Editing 2
Something else I like to do is make lots of different edits to the same photo. For example, at the moment I'm editing a photo of a pier at night. I spent ages adjusting colours and lighting and so on, and now it looks great. But I would also like to save a copy of that photo with the "old age photo" effect preset on. Is this possible? and how do I do it? Other than obviously importing a duplicate?
4. & 5. & 6 - Misc:
4. Simple question - how do I add tags, keywords or comments if I haven't done it on import?
5. My camera doesn't have built in GPS. Is it possible for me to manually geotag photos (in a batch, say for a Summer Holiday to NY), could I manually add a geotag for all these photos?
6. I also forgot to add copyright information on import for some, is it possible to do this after import and how?
7. I normally shoot in JPEG. I probably shoot shoot in RAW as everyone tells me to do so. Are there any significant advantages in terms of quality, and for editing with?
Thanks for any help given. I appreciate this is a lot of questions, but I could really use the advice.

Hi William,
1. Organising
Firstly, I'm not really sure how to organise. At the moment, I've just got lots of folders with random events in My Pictures on W7, so I might have a folder called April 11, which contains photos from that month but that might have been a wedding or an easter holiday or both. So it doesn't really work. \
I understand in Lightroom what catalogs are. But I know enough to know that I don't want to group mine into those, its getting too complicated. What I don't know though is the difference between a collection and a folder. Basically, I'm wanting to reimport and reorganise all my photos, so I want to put them into "events" as such like you can do on iPhoto on a mac, so I would have "France Summer Holiday 11" for example, or "Mia's Wedding". I'm not really sure on the best way to do this ...?
I am not so sure if you understand *catalogs*.
You need a catalog, exactly 1 in my opinion. A catalog is a database. The Lightroom database, where records about your images are stored, including the pointers to your images, which are not inside a catalog! LR backups just does the backup of the catalog (i.e. a file ending .lrcat). You need to take care separately that your real images are backed up !
Inside your LR database the best way to organize is via collections - this will give you what you want with "France summer holiday 11" etc.
Folders are relatively unimportant, just storage buckets. They should be *handy portions*, I would prefer them with below 3000 images each, as there currently some bugs to those bigger ones.
Before you start with LR, you can organize your pictures in Mac Finder / WindowsExplorer.
Or you could do it with the help of LR, by copying your images over during import into the destination folders (and deleting today's folders afterwards after having verified that everything is fine).
A simple date-based structure will do, I'd recommend a root parent folder like "LR images", underneath one folder per year (\2010\, \2011\, \2012\...) and underneath them either
just one folder per month (LR can auto-create them for you)
or you create the folders in import dialog as e.g. "YYYY-MM-DD description of shoot", to have a mini-diary overview also in your OS.
Apart from that you create collections, either *dumb ones*, where you drag images into, or smart ones, where you specify criteria according to which they get auto-filled.
2. Editing
I've played around quite a bit so far, and I really like what I've seen. On a lot of photos, I've made a lot of changes. But from what I can see, these changes are stored merely in Lightroom itself. For example, at the moment I'm importing photos from my external disk into Lightroom, which then saves them in C://My Pictures/Lightroom/Pictures . When I go look at these photos in windows explorer which I know I have edited, it doesn't show any of the changes or editing I've done on them. Now I realise this is me being stupid, but why doesn't it? Supposing I then want to email that photo to a friend that I have edited? How would I do that? I don't want to have to open lightroom and export every single photo I edit? There must be a simpler way?
Likewise for backing up, because all my files are in subfolders within C:// My pictures / Lightroom / Pictures, to back up I was simply going to set up windows to copy that latter folder onto my external HDD everytime I plugged it in. This would be pointless however if it isn't physically overwriting the original photo with my edited version?
LR will never overwrite your original photos.
You can save most of the catalog content into the xmp-part of the original photo, which is either a sidecar-file (.xmp) or part of the file format, like for DNG, TIFF, PSD, JPG. To do so you select the image in LR and hit <ctrl> s. Or you set it up for continuous update, which creates a lot of operations while you play back and forth in develop.
I do that on my own, typically twice per file: once I am done with develop, once I am done with keywording and other metadata update.
LR contains records about your images, i.e. a set of instructions how they are to be interpreted. That is all.
So of course you need LR to export the result of these instructions, which is actually pretty quick.
To backup your images you need to do that just once, plus you backup your LR catalog. Or if you save xmp to the files, you can do another backup once xmp is ready.
I would not consider this pointless. You just have to think that there are 2 places with data for your images: the images themselves and a database with interpretation instructions.
3. Editing 2
Something else I like to do is make lots of different edits to the same photo. For example, at the moment I'm editing a photo of a pier at night. I spent ages adjusting colours and lighting and so on, and now it looks great. But I would also like to save a copy of that photo with the "old age photo" effect preset on. Is this possible? and how do I do it? Other than obviously importing a duplicate?
Yes, this is one of LR's beauties: you create a so-called *virtual copy*, which is just a 2nd record for the same original image file with different interpretation settings, like black-and-white, a different crop size, different development etc. You can have as many virtual copies as you like, and you'll see them as additional thumbnails.
Virtual copies are not saveable into xmp, though. There is another concept which is saveable into xmp: snapshots. but these are different states in develop history, and you do not see outside develop module that you have several.
If you export virtual copies e.g. to jpg one file per virutal copy will be created.
4. & 5. & 6 - Misc:
4. Simple question - how do I add tags, keywords or comments if I haven't done it on import?
5. My camera doesn't have built in GPS. Is it possible for me to manually geotag photos (in a batch, say for a Summer Holiday to NY), could I manually add a geotag for all these photos?
6. I also forgot to add copyright information on import for some, is it possible to do this after import and how?
7. I normally shoot in JPEG. I probably shoot shoot in RAW as everyone tells me to do so. Are there any significant advantages in terms of quality, and for editing with?
Thanks for any help given. I appreciate this is a lot of questions, but I could really use the advice.
ad 4: you use the library module, metadata panel to enter.
ad 5: you use the map module. Either you manually drop your images on a map, or you have a separate GPS track to load and have LR assign via matching time-stamps.
ad 6: like 4
ad 7: You don't need JPG from your camera, you can achieve better results viy LR from RAW. Yes, there are significant advantages as to editing headroom.
Overall, may I suggest my favorite learning material for LR? First watch Julieanne's Tutorial Videos.
Then go play and use Victoria Bampton's eBook or paper copy of her "Missing FAQs to LR4": http://www.lightroomqueen.com/books/adobe-lightroom-4-missing-faq/
Have fun,
Cornelia

Adobe Customer Service vs Avid's

I recently upgraded my Adobe and Avid software suites and was able to make a better comparison between both companies customer service. First, I want to make clear that except for the Creative Cloud membership, I always buy my software from authorized resellers like Videoguys and B&H, and not directly from the manufacturers (Avid, Adobe...).
After a year using Creative Cloud for $29.99 a month, I decided not to renew my membership and save me $49.99 a month until I really needed the latest versions of the software I use the most. Right now I'm using Avid Media Composer for editing so all I need to complete my workflow is, Photoshop, After Effects and Adobe Media Encoder, and those are pretty good in CS5.5. The following version, CS6, brought major improvements to Premiere Pro (GUI and under the hood) and the introduction of Prelude. It was hard, having to use Premiere Pro CS5.5 after using CS6, so I decided to upgrade to Production Premium CS6 perpetual license. These upgrades are sold only as Electronic Software Downloads (ESD, LIC). So I purchased the upgrade through the Videoguys website and that same day I received a confirmation e-mail from Adobe about my new Adobe License. So I click on the link provided and enter my Adobe ID. I was welcomed by a very intimidating screen with information about End User Organization, Deploy-to-contact and categories for different kind of licenses. I just wanted to install my software, so I went ahead and downloaded the installation image and got my serial key.
While visiting one of my daily forums I heard about the $19.99 a month, one year subscription to Creative Cloud full for CS6 users. Coming from paying $29.99 a month, I thought it was a good deal, so I decided to act, since the offer was good only until August the 31st. To my surprise, the system did not let me select the $19.99 option because my CS6 is a "Volume License". It was Friday night so both, Adobe and Videoguys were closed and since it was a holiday weekend, I have to wait until Tuesday to call. By that time, that offer was already over.
So today I called Videoguys and explained to them what happened. They told me to call Adobe since the problem was on their end. I then called Adobe and talked to a representative named Dolores. She said that they can't honor the special offer of a one year subscription to Creative Cloud (full) for $19.99 a month, because I have a "Volume License" and that was something that my vendor would have to fix. I told her that resellers only sell Licenses for ESD. She asked some questions that made me realize that she had no clue of how the process works when buying from an authorized reseller; (they are trained to handle only issues with their own ordering system). Then she said that there is nothing they can do since I did not purchased the upgrade directly from Adobe. So I called my vendor back and apparently I'm not the only one having that licensing issue with the upgrades.
How does that compare to Avid? They are also doing the Electronic Software Download only thing. I am going to miss the fancy boxes but this seems to be the industry trend. Anyways, what I really care about is to be able to use the software I already paid for until I decide it is time to upgrade. I had a Media Composer 5.5 and a Symphony 6 that I wanted to upgrade to version 6.5 with the option to later upgrade to version 7 for free. The problem is that the free upgrade to 7 offer was already over. So I called Videoguys and they told me that the offer was still good while supplies last. Just to be sure I contacted Avid through the User Forum and a famous Avid's Customer Advocate replied and told me to contact her privately. We exchanged e-mails and she even personally called me, (sometimes after office hours), during the whole process and after my problem was resolved, just to make sure I was 100 percent satisfied. They not just only solved my problem but also made me feel like a was a very important client with a large account.
I am not an Avid or Adobe fan boy. I like Avid products but love Adobe products even more. Premiere Pro CS6/CC is my favorite NLE, but in my market I can get more freelance gigs or a better staff position if I know Media Composer. Just wanted to share my experience in case you are planning to upgrade your Creative Suite or need to contact Customer Service.

Bill,
I understand your frustration. The whole situation sucks, but rest assured that Beverly and Adobe will take care of your problem. I am currently enjoying Adobe CC at a discounted price for one more year, thanks to their prompt response. I am disappointed that they couldn't change my volume license for a “single license”. I’m afraid this is going to haunt me, since individuals always get the best deals. I learned a few things with this experience...All CS6 upgrades purchased from the resellers are now "Volume licenses". If you want a single license, you have to buy it directly from Adobe. Apparently Videoguys did not know that, since they blamed Adobe for the misunderstanding. I have purchased pretty much all my pro video software and hardware from Videoguys and always thought they were the top reseller in this market, but just noticed that they are not included in the Adobe Partner list. Which is very strange. I wonder if they lost their status as Adobe Authorized reseller.
I love the CC products and I see myself using at least CS6 for a long time, but I am a little apprehensive about my future business with this Company, due to their new strategies and the resent “hackers” attack. I was one of the many customers that received the scary notification and had to change my password.

Adobe Support: Please Read, New Flash Not Working

Adobe, please read this. My Flash player is not working and I would be happy to help you troubleshoot. I have a completely fresh install of Windows XP on a Dell Laptop and the new Flash Player is not working. I am in the tech field so I will understand most of your requests...Here is my situation.
The problem began just after Christmas when I returned home from holidays and tried to watch videos, which I do all the time for both work and pleasure. Videos would not play in a watchable manner...I could hear audio but video was completely choppy and unwatchable. I researched and researched and implemented many suggestions but to no avail. Thus, I COMPLETELY rebuilt my system from scratch. (I needed to do this anyway since it had been 2 years.)
After the rebuild, on a completely fresh install of XP on a Dell D410 laptop (that was playing all videos just fine a week ago), I installed Firefox, went to youtube which prompted me to install Flash, and then had the exact same problem that I had before the complete reinstall of everything. There are scarecely any variables here other than the Dell Laptop, a standard Windows XP SP2 build, Firefox and Flash.
I think I have narrowed this problem down to two things. One, the new version of Flash.
It's choppy on youtube AND it's choppy on megavideo, the other place where I watch a lot videos.
I then tried on IE, which also prompted for the new version of flash, and also had the same problem. Chrome--same result.
However, this problem cannot be a universal problem with Flash otherwise nobody would be able to watch any videos onlline.
This leads me to the second problem, which a complete hypothesis but it seems to be the only thing left: my Dell laptop.
I have noticed that some of the other folks with reported problems, who mention their system type, are also using Dell laptops. Mine is an older d410, but as I said, it was running every video just fine up until a week or so ago when all of the sites forced me to install the new version of Flash. Most Dell laptops use a common video driver set and this is what is leading me to this conclusion.
So, could this be a problem with the new Flash and Dell laptops (or systems that use a common video driver)? As a reference point, my "display adapter" says "Mobile Intel (R) 915GM/GMS,910GML Express Chipset Family".
Viewing videos is part of my job (and entertainment) and I cannot do anything right now.
Someone out there...please hlep. Adobe, where are you? We are here providing you with all of the information that you need....

Thank you for this response. Apparently, Adobe does not provide support since this is a free product.
However, Adobe, I need your help.
In summary, I have a fresh build of Windows XP, SP2 on a Dell D410 and the Flash player does not work. This affects at least 50% of the sites I visit. Right now, I simply have the Flash Player uninstalled and can surf the net rapidly. Once I install it, I am back to a crawl and still cannot affectively watch any videos (they all have extreme video choppiness but the audio is fine).
I need your help, Adobe. Everything was working fine until 2 weeks ago. It is unfair of you to distribute a product like this, force everyone to use it, and have it not work for some of us.
So far, this free product has cost me hundreds of dollars as a good part of my job is reviewing videos.
Many have suggested that I buy a new computer to fix the problem.
Is this really necessary?
Adobe, I am a man in need...please help me...
(PS: I am not the only one. I have also entered my problem here http://www.google.pl/support/forum/p/youtube/thread?tid=6039f438d085295f&hl=en&fid=6039f43 8d085295f00047c7e3182b625 to no avail.
And I have done more research than you can imagine. Here are a number of sites where people are reporting problems with Flash:
Streaming videos are choppy all the sudden.... - CPUs - CPU-Components How do I resolve choppy/jerky video in Firefox? - YouTube Help Videos are choppy, Audio distorted. - YouTube Help DIYnot.com > Youtube stopped working "JavaScript turned off" youtube is not working - YouTube Help Flash sound stopped working. | Ask MetaFilter Anyone have problems with Youtube freezing? - Software - Non-Gaming - Discussion Forum | Eurogamer YouTube videos freeze after a second - Google Chrome Help My Comments on Video Problem Flash Player 10 memory leak!! Graphics - Customized computer manufacturer graphics driver is detected AfterDawn.com: Guides: How to play FLV files Adobe Forums: Adobe Support: Please Read, New Flash... Adobe Forums: Flash Stopped working
Obviously, I have still not found an answer to my problem. Please help me.
Thx,
Richard)

I added songs to my iphone for the holidays and now it won't go away

I had the songs in my itunes library - downloaded from Amazon.com - and synced to my phone. I removed them from itunes but when I sync they are still on my phone. So I unchecked "sync music" and had it remove all the songs off my phone but guess what was left on my phone - just the holiday music. Then I removed the holiday songs from my computer completely, and synced my music again - now my regular music is back on the phone but so are the holiday songs. I really don't want to listen to the chipmunks singing jingle bells one more time (put it on for my daughter, but kind of embarrassing when it starts playing in January and your boss hears it) PLEASE HELP!!!

Hello,
Do you have Windows or MAC computer ?
Which version of Adobe AIR installed on your computer ?
Thanks,
Vikram

Moving iPhoto library to Adobe Bridge?

I have a 15GB photo library in iPhoto. Although I like the simplicity of iPhoto for viewing photos, I find the editing facilities too limiting - and the RAW conversion done by iPhoto on import makes a lot of the photos look awful compared to Photoshop.
I have tried using the Adobe Bridge software that comes with Photoshop CS2, and it seems it could be used as a replacement for iPhoto. However, with my libarary currently scattered amonst hundreds of sub-folders in iPhoto. I have not found this organisation suitable to view in Bridge, and if I export my photos from my iPhoto library I'm not sure what the best way to organise them is.
I've also spent a lot of time going through some older photos (from 35mm scanned onto CD at the time of processing) and changing the dates etc so they display in the correct order (holiday photos) and I'm suspecting that this would be lost if I moved the photos out of iPhoto.
Has anybody else been in a similar position, and worked out a good way of managing their photo library? I would quite like to keep the iPhoto library, but unfortunately my main problems are 1) poor quality RAW conversions 2) if I tell iPhoto that I want to edit in Photoshop, it opens the jpg created by iPhoto rather than letting Photoshop do a conversion itself from the RAW file.

I can't help you regarding Adobe Bridge but I've worked out a workflow for moving from iPhoto to iView Media pro. You might use that, using iView in demo mode, to get the files into separate folder with annotations and then use AB to take over at that point. Here's the workflow in case you're interested: iPhoto to iView MediaPro Workflow.

Adobe on Holiday

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