Adobe premiere cs6 suddenly EXTREMELY slow and CPU intensive

Hi everyone,
I'm editing candon 5d mk III footage (h.264 files) on my late 2011 MacBook pro. Here are the specs..
240 gig SanDisk SSD harddrive (190 gigs free)
500 Gig (250 gigs free)
8 gigs ram
2.4 ghz i5 processor
Intel HD graphics 3000 graphics card
I'm a wedding videographer and I am currently closing my last edits of the season. I have edited 20+ 45 minute videos on Adobe Premiere CS6 and have had absolutely no issues at all. I enjoy working on premiere so much that I've been trying to get my videographer friends to give a shot and simplify their workflows.
Upon starting my second to last edit (same process as the other 18 videos I've done this season, organizing the footage within it's respective folder, loading it into premiere with the couples' choice in music and opening 4-5 new sequences based on the events of the day) I noticed that I was having a lot of trouble importing folders into my media bin. I had to import all of the footage unorganized because loading the folders "Preperation, Ceremony, Photos, Reception" with the footage within them would cause premiere to freeze and become unrepsonsive. So, finding no solution I added all the footage in no particular fashion. Just one large unorganized group. Then, while organizing the files into bins, I noticed even the smallest move would take several minutes to complete. Because I was working directly off of my hard drive I figured these kinds of delays would eventually catch up to me, so I moved all of my files to my HDD and decided to work on them there. The project itself continued to be extremely slow and started crashing regularly (especially when applying audio effects). After a few hours, I stopped being able to play 1080p video at all. It would jam and stutter so often it become unuseable. 720p video was the next to go along with my ability to render anything in less than 30 minutes - 1 hour. At last attempt to use premiere I was getting an "Unable to compile movie - Unknown Error" message when trying to render alpha channel things (lower third titles and things of the nature), my ability to change the resolution of the playback had disappeared (Going from full, 1/2 and 1/4 did nothing, it just remained at full quality) and finally doing anything in premiere caused it to use 300% of my CPU (based off of my Activity Monitors metering).
Does anybody have any clue as to what could be happening to my machine/program? I have a yearly subscription to adobe's creative cloud service if that helps. Oh and I've tried moving my media cache's from my HDD to my SDD with little or no results. Don't know if that helps.
Thank you to anyone who helps in advance. What I believe to be clean installs aren't doing anything so I'm hoping somebody can give me a hand.

Sounds to me like specific media is dragging the Mac to a halt. (300%, really Apple? Isn't that like saying that my car can go up to 90mph, but last night I drove it at 300% speed, 270mph)
Some things to trouble shoot:
Do you have any assets in the project that are loaded directly from strange devices, like a SD card or CD audio? Any dynamic link media that may be problematic?
Is there anything that makes this footage different than footage from successful projects?
Can you work successfully with an old project?
Can you successfully start a new project using different or less media?
Is the 500 GB drive internal or external?
One time I was sent out at from work to troubleshoot a system that would freeze up like yours. The guy was an idiot and rude client that demanded that someone from our facility help him fix his own project. He said that he had been troubleshooting for a day, and then had convinced his organization's IT guy that he needed a way over spec new pc to run Premiere.
His system was fine. Within 3 minutes of checking media in his project, I saw that top track of the problem sequence had a video clip that was set to a speed of .01%, and he had the clip stretched for 24hours in the sequence. His project was supposed to be a 2 minute PSA. All his issues went away after removing the idiotic Day Long slow motion clip. He complained to my boss because I had laughed at him.
I relate that story to illustrate that it could be a weird thing with you media or fx, just as well as a hardware or software issue.
Good Luck

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    Underpainting 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Vanishing Point 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”
       Variance 13.0.6 x001  ©2006-2013 Adobe Systems Incorporated - from the file “statistics.plugin”
       Water Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Watercolor 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Wave 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Wavefront|OBJ 13.0.6 x001 ©2006-2013 Adobe Systems Incorporated - from the file “U3D.plugin”
       Wind 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Wireless Bitmap 13.0.6 x001  ©1989-2013 Adobe Systems Incorporated - from the file “WBMP.plugin”
       ZigZag 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Optional and third party plug-ins:
       Alien Skin Blow Up 3 Blow Up 3 3.0.0.672 20633 Copyright © 2011 Alien Skin Software, LLC - from the file “Alien Skin Blow Up 3 Automation.8li.plugin”
       Analog Efex Pro 1.0.11.180, Copyright ©2000-2014, Google - from the file “Analog Efex Pro.plugin”
       Analog Efex Pro 2 2.0.4.288, Copyright ©2000-2014, Google - from the file “Analog Efex Pro 2.plugin”
    BackgroundFilter 2.2.16.288, Copyright ©2000-2014, Google - from the file “BackgroundFilter.plugin”
       Blow Up Blow Up 3 3.0.0.672 20633 Copyright © 2011 Alien Skin Software, LLC - from the file “Alien Skin Blow Up 3 Photoshop.8bf.plugin”
       Color Efex Pro 4 4.3.16.288, Copyright ©2000-2014, Google - from the file “Color Efex Pro 4.plugin”
       Dfine 2 2.2.16.288, Copyright ©2000-2014, Google - from the file “Dfine2.plugin”
    FineStructuresFilter 2.2.16.288, Copyright ©2000-2014, Google - from the file “FineStructuresFilter.plugin”
       HDR Efex Pro 2 2.2.16.288, Copyright ©2000-2014, Google - from the file “HDR Efex Pro 2.plugin”
       Hidden Topaz Labs Denoise - from the file “TopazRemaskAutomate.plugin”
    HotPixelsFilter 2.2.16.288, Copyright ©2000-2014, Google - from the file “HotPixelsFilter.plugin”
       Merge to HDR Efex Pro 2 2.2.16.288, Copyright ©2000-2014, Google - from the file “HDR Efex Pro 2 Automation.plugin”
       Nik Collection Selective Tool 2.1.21.288, Copyright ©2000-2014, Google - from the file “SelectivePalette.plugin”
    ShadowsFilter 2.2.16.288, Copyright ©2000-2014, Google - from the file “ShadowsFilter.plugin”
       Sharpener Pro 3: (1) RAW Presharpener 3.1.16.288, Copyright ©2000-2014, Google - from the file “SHP3RPS.plugin”
    Sharpener Pro 3: (2) Output Sharpener 3.1.16.288, Copyright ©2000-2014, Google - from the file “SHP3OS.plugin”
       Silver Efex Pro 2 2.2.16.288, Copyright ©2000-2014, Google - from the file “Silver Efex Pro 2.plugin”
    SkinFilter 2.2.16.288, Copyright ©2000-2014, Google - from the file “SkinFilter.plugin”
    SkyFilter 2.2.16.288, Copyright ©2000-2014, Google - from the file “SkyFilter.plugin”
       StrongNoiseFilter 2.2.16.288, Copyright ©2000-2014, Google - from the file “StrongNoiseFilter.plugin”
       Topaz Adjust 5 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_adjust5.plugin”
       Topaz B&W Effects 2 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_BW2_Effects.plugin”
       Topaz Clean 3 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_clean3.plugin”
       Topaz DeJpeg 4 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_dejpeg4.plugin”
       Topaz DeNoise 5 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_denoise5.plugin”
       Topaz Detail 3 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_detail3.plugin”
       Topaz InFocus CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_infocus.plugin”
       Topaz Lens Effects CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_Lens_Effects.plugin”
       Topaz ReMask 3 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_remask3.plugin”
       Topaz Simplify 4 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_simplify4.plugin”
       Viveza 2 2.1.16.288, Copyright ©2000-2014, Google - from the file “Viveza2.plugin”
    WhiteWindowWorkaround 1.0.5, Copyright 2013-2014 - from the file “WhiteWindowWorkaround.plugin”
    Plug-ins that failed to load: NONE
    Flash:
       Gallery Wrapper
       Mini Bridge
       Kuler
    Installed TWAIN devices: NONE

  • Why does Adobe Premiere CS6 slow playback after importing some audio?

    Adobe Premiere CS6.0 v6.0.2
    Mac Pro:
    1, 4 core - 3.2ghz CPU
    16gb ram (4 sticks of 4gb @ 1066 MHz)
    1 Tb dive with OS/Apps on
    2Tb 7200 RPM media drive
    ATI Radeon HD 5770
    Sequence:
    30Fps
    1920x1080
    Media:
    mostly .MFX files from a Canon XF100 however these clips commonly play nice with Premiere.
    Issue:
    After importing some audio clips (.wav/.mp3, possibly other extensions) to the timeline on occasion the video playback will become choppy and the audio will slow down 3% creating any voices in the video to become deeper and slows down.  Choppy video playback as well.  The problem is very annoying but  it can be temporarily fixed with a computer restart but it will come back.
    Things to note:
    Creating a rendered ID (Exporting the movie out to a .mov) the slowed choppy video does not appear in the final movie.
    Temp. Solution:
    The only way I can fix this problem is by restarting the computer.  Simply restarting Adobe Premiere and closing any non-essential applications does not fix the problem.
    Any ideas on how to fix this are much apperciated.

    Try converting your MP3 to AIFF ,QT or something else Macs like. See if that helps.

  • Premiere timeline plays fine, but output extremely slow and screen lags

    In Adobe Premiere CS6 I've been working on this timeline.  I've added some effects to a couple clips such as drop shadow and basic 3D.  The timeline plays perfectly fine.  However, when I go to output this sequence to H.264 or MPEG 2 for DVD the first clip with these effects takes forever to output.  Also, if I force render the segment to make a preview, it also takes forever.  It is using the GPU to render, as the CPU has very little going on, but things on my computer screen take forever to do anything. If I open a window while it is rendering, it is extremely sluggish.  I don't remember CS5 ever doing this. 
    Why would it be able to play the clip just fine, but take 10+ minutes to render the 10 seconds?  Granted, I understand it is doing scaling bicubically now instead of bilinearly, but wow, this is sort of wierd.
    I've also tried turning on and off certain effects to see if one is more problematic than another.  The effects that appear to be intensive are the "Drop Shadow" and the "Basic 3D" effects.  That's what is killing this.
    Can anyone tell me how big of a performance jump would I get going from a GTX 470 to a GTX 680? 
    Thanks

    Please provide more information about your computer, and your project http://forums.adobe.com/message/4200840

  • PS CS6 Extremely slow and sluggish. Brush tool delay.

    Hello everyone.
    I own a copy of Photoshop CS6.
    Switching from Photoshop CS to CS6, I have found this version to be extremely slow and I can not find a reason why it is like this. It is impossible for me to work on it.
    Problem: Slow performance, when using the brush tool there is a long delay - lag. The brush takes more than 8 seconds to catch up with my strokes.
    Software:
    Adobe Photoshop CS6 x64
    OS:
    Windows 7 x64 SP1
    CPU:
    AMD Phenom II X4 965 BE
    GPU:
    Radeon 6790 OC @ 920Mhz
    RAM:
    A-Data DDR3 1333Mhz CAS9 4GB (x2)
    SSD:
    A-Data 510 128GB SATA3
    HDD:
    Samsung SATA 1TB
    Tried:
    - Memory usage allowed upgraded to 6GB, nothing changed.
    - Default selected "Scratch Disk" is the main SSD which has over 58GB of free space, I've tried selecting the secondary HDD as well but nothing changes.
    - Disabled the "Use Graphic  Processor" square. nothing changed.
    - Disabled the "Use open CL" square in advanced Graphic Processor Settings. Nothing changed.
    - Changed power management settings in windows to "High Performance". nothing changed.
    - Disabling tablet pc service doesn't help.
    Notes:
    - Graphic drivers are the latest release on AMD website
    - Windows is completely updated
    - SSD Firmware is the latest available.
    - The issue happens both with mouse and tablet.
    - 1px brush and 5000px brush lag just alike in zoomed and not zoomed canvas.
    - This happens on both x64 and x86 versions of the software.
    Any help is aprecihated.
    Thank you in advance.

    ForeKeith wrote:
    AMD replied to my email just today and said that my graphic card should be compatible and should perform great with the current drivers.
    Wow, they went out on a limb and said that?    AMD clearly is denying any problems just as any corporate entity appears to do nowadays.  Didn't someone once say "shoot all the laywers"?
    It's pretty clear the Catalyst 12.4 release is a bust with Photoshop.  Lots of people have seen that.  And I just checked - AMD hasn't released Catalyst 12.5 yet.
    http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx
    But I agree that your card is MORE than powerful enough.  Mine is slower than yours and my Photoshop experience is quick and interactive.  There is a SPECIFIC PROBLEM that's manifesting here.
    But just to be absolutely, completely, undeniably sure we're not talking about a performance issue with very large files, please do the following:
    1.  Create a new, blank document as follows:
    2.  Choose the Brush Tool then reset it by right-clicking in the little brush icon at the upper-left and choosing Reset Tool:
    3.  Make the brush 1000 pixels in size, fully soft.
    4.  Set the foreground color to something other than white and brush quickly from the upper-left corner of the image to the lower-right.  Roughly how many seconds does it take for the actual on-canvas stroke to get all the way to the bottom (i.e., how far behind does it get)?
    Is it:
    Nearly instantaneous?
    One second behind?
    Many seconds behind?
    On my system with this big brush and huge image, it gets about 1 second behind.
    -Noel

  • Adobe Premiere CS6 and Mac/OSX Maverics

    After I Installed OSX Maverics on my mac: Adobe Premiere CS6 is crashing all the time.
    I have a legal version of Premiere CS6, but I´m not sure how I update?
    In Creative cloud?

    Premiere Pro CS6 is a "perpetual license" product... if you did not originally install from the Cloud
    If you DO install from the cloud, the program stops working as soon as you stop paying
    Adobe/Jive have a BAD title for the SEARCH THIS FORUM function
    Go to http://forums.adobe.com/community/premiere and, in the area just under Ask a Question, type in
    maverick
    or
    mavericks
    You may now read previous discussions on this subject... be sure to click the See More Results at the bottom of the initial, short list if the initial list does not answer your question
    I am Windows so did not save any links... but I *think* I have seen a message or two saying that a complete UN-and-REinstall of CS6 fixed the problem
    Be sure to run the cleaner and restart after UNinstalling http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • How do you fade text in and out of a still image on Adobe Premiere CS6?

    How do you fade text in and out of a still image on Adobe Premiere CS6?

    Creating and editing titles

  • IMac CPU3.06 GHz Intel Core 2 Duo, 8GB, Extremely slow and repeatedly "out of Memory" since migration from Mountain Lion to Mavericks

    Dear Apple Support Community.
    As mentioned by a number of users reporting the same problem, my 2009 iMac CPU3.06 GHz Intel Core 2 Duo, 8GB RAM, has become extremely slow and repeatedly "out of Memory" since it was migrated from Mountain Lion to Mavericks (OS 10.9 then OS 10.9.1).
    I have already run CleanMyMac, deleted 5GB of useless stuffs, which did not translate into any improvement. Following the advices collected in other Apple Support Community threads, I have applied EtreCheck the outcome of which is provided below.
    For information, I have also upgraded my 2011 MacBook CPU2.3 GHz Core i7, 8GB which became only a bit slower than before, sometimes freezing which it almost never did before. However, I am used to the fact that Mac get usually slower and more prompt fo freeze after upgrading to a more recent OS.
    Both my 2009 iMac and my 2011 MacBook have F-Secure installed. So the problem with the 2009 IMac is unlikly to be due to the presence of F-Secure. Interestingly, the few abnormalities found by Etrecheck were exacly identical before I ran CleanMyMac. There are two more findings (mentioned below) since I ran CleanMyMac on the 2009 iMac, which again didn't improve the problem.
    So please find below the details of the EtreCheck experience and some additional measurements made with iStat while running EtreCheck:
    Hardware Information:
    iMac (24-inch, Early 2009)
    iMac - model: iMac9,1
    1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
    8 GB RAM
    Video Information:
    ATI Radeon HD 4850 - VRAM: 512 MB
    Audio Plug-ins:
    BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
    AirPlay: Version: 1.9 - SDK 10.9
    AppleAVBAudio: Version: 2.0.0 - SDK 10.9
    iSightAudio: Version: 7.7.3 - SDK 10.9
    System Software:
    OS X 10.9.1 (13B42) - Uptime: 0 days 2:40:57
    Disk Information:
    WDC WD1001FALS-40K1B0 disk0 : (1 TB)
    EFI (disk0s1) <not mounted>: 209.7 MB
    XooS5 HD (disk0s2) /: 999.35 GB (189.85 GB free)
    Recovery HD (disk0s3) <not mounted>: 650 MB
    OPTIARC DVD RW AD-5670S 
    USB Information:
    Apple Inc. Built-in iSight
    Canon CanoScan
    Apple Computer, Inc. IR Receiver
    Apple Inc. BRCM2046 Hub
    Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    WD My Passport 071D 800mbit - 800mbit max
    EFI (disk1s1) <not mounted>: 209.7 MB
    disk1s2 (disk1s2) <not mounted>: 2 TB
    Boot OS X (disk1s3) <not mounted>: 134.2 MB
    Thunderbolt Information:
    Kernel Extensions:
    com.f-secure.kext.fsauth          (1.0.0d1)
    Problem System Launch Daemons:
    [failed] com.apple.wdhelper.plist [REMARK: this abnormality appeared only after running CleanMyMac. It does not appear on my 2011 MacBook]
    Problem System Launch Agents:
    Launch Daemons:
    [loaded] com.adobe.fpsaud.plist
    [invalid] com.bjango.istatlocaldaemon.plist [REMARK: this abnormality pre-existed to running CleanMyMac. It appears also on my 2011 MacBook]
    [loaded] com.f-secure.fsavd.dbhelper.plist
    [loaded] com.f-secure.fsavd.plist
    [loaded] com.f-secure.fsmac.firewall.plist
    [loaded] com.f-secure.fsmac.fsupdated_guts2.plist
    [loaded] com.f-secure.fsmac.licensetool.plist
    [loaded] com.macpaw.CleanMyMac2.Agent.plist
    Launch Agents:
    [loaded] com.babylon.activation.plist
    [loaded] com.bjango.istatlocal.plist
    [loaded] com.f-secure.relauncher.plist
    [loaded] com.f-secure.trasher.plist
    User Launch Agents:
    [loaded] com.adobe.ARM.[...].plist
    [loaded] com.google.keystone.agent.plist
    [loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
    [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist
    [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist
    User Login Items:
    iTunesHelper
    Dropbox
    F-Secure Anti-Virus for MAC
    3rd Party Preference Panes:
    Flash Player
    Internet Plug-ins::
    FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
    Default Browser: Version: 537 - SDK 10.9
    AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6
    AdobePDFViewer: Version: 11.0.04 - SDK 10.6
    DivXBrowserPlugin: Version: 2.1
    Flash Player: Version: 11.9.900.170 - SDK 10.6
    OfficeLiveBrowserPlugin: Version: 12.2.8
    Google Earth Web Plug-in: Version: 6.1
    QuickTime Plugin: Version: 7.7.3
    iPhotoPhotocast: Version: 7.0
    User Internet Plug-ins::
    Picasa: Version: 1.0
    Bad Fonts:
    None
    Old applications:
    None
    Time Machine:
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: YES
    Volumes being backed up:
    XooS5 HD: Disk size: 930.71 GB Disk used: 753.90 GB
    Destinations:
    XooS5 TM [Local] (Last used)
    Total size: 2 
    Total number of backups: 32
    Oldest backup: 2013-09-15 01:11:39 +0000
    Last backup: 2013-12-07 12:48:45 +0000
    Size of backup disk: Too small. Backup size 2  < (Disk used 753.90 GB X 3)
    Time Machine details may not be accurate. All volumes being backed up may not be listed.
    REMARK: The above finding is unlikely to be accurate. In fact, my Time Machine is supported by a 2TB WD My Passport Studio external HD connected with a Firewire 800. As mentionned, only 754GB of the 2000GB are used.
    Top Processes by CPU:
    5%          backupd
    5%          Mail
    5%          WindowServer
    3%          Finder
    3%          Dropbox
    Top Processes by Memory:
    1.60 GB          mds_stores REMARK: this item was marked in red in the outcome of EtreCheck, so I assume there is something wrong there
    82 MB          Finder
    74 MB          Mail
    49 MB          softwareupdated
    49 MB          Dropbox
    Virtual Memory Statistics:
    97 MB          Free RAM
    1.21 GB          Active RAM
    1.19 GB          Inactive RAM
    1.21 GB          Wired RAM
    1.83 GB          Page-ins
    36 MB          Page-outs
    Please find now some additional measurements collected with iStat while running EtreCheck:
    Practically:
    The iMac can work slowly with only one software e.g. either Mail or Safari or Firefox, but still the below "out of Memory" message occurs about every 3 minutes.
    Aperture has becomre to slow to be useable
    If trying to write a mail (with Mail) while Safari or Firefox is open, then the "out of Memory" message occurs about every 20 seconds so I need to check on "Resume" several times per minute.
    Conclusions
    From the above, unless anyone in the Apple Support Community proves to be able to identify a specific problem leading to a way to find a cure, I tend to conclude that Mavericks is not suitable for computers operating with a Core 2 Duo CPU even with a 8GB of RAM.
    Unless I missed something, I did not see any warning from Apple Computer Inc. informing their customers they should refrain from upgrading Core 2 Duo Computers.
    The only solution I see so far is to downgrade from Mavericks to Mountain Lion. And the Apple Support Community would confirm that it is the only solution, I would appreciate to get your guidance on how to proceed.
    Intended action plan
    Migrate the above 2009 iMac to a 2014 Mac Mini Server operating on Mavericks to ensure that no data may be lost while downgrading to Montain Lion.
    Provided the above downgrading operation is successful, assign this 2009 iMac to partial retirement e.g. Mail, Skype, iTunes  and DVD player.
    In advance, I would like to thank the Apple Community for helping me either i) finding a cure to the problem, ii) or confirming that Mavericks cannot operate properly on Core 2 Duo computers, iii) and in such a case, guiding me on how to downgrade to Mountain Lion.
    Yours sincerely
    Core

    ... what anti-virus would you recommend using?
    Use what is already included with OS X. It already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.
    A much better question is "how should I protect my Mac":
    Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
    Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
    Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
    Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
    Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
    Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
    Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
    Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
    Don’t install Java unless you are certain that you need it:
    Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
    Disable Java in Safari > Preferences > Security.
    Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
    Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
    Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
    Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
    If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
    Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
    The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
    OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
    Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
    If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
    Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
    Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
    Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

  • Mac Pro restarts with kernel panic error during Adobe Premiere CS6 or Adobe Media Encoder CS6 render/encode.

    Multiple times this week, my Mac Pro at work has been restarting during renders in Adobe Media Encoder CS6 and Adobe Premiere CS6. This seems to be specific on this computer only. Identical computers don't have this problem. Here is the system report after it reboots to OS X:
    Interval Since Last Panic Report:  252068 sec
    Panics Since Last Report:          2
    Anonymous UUID:                    7DF9A04B-0693-5FC4-60CF-4BC6ABDB3C1E
    Fri May 17 15:37:07 2013
    panic(cpu 0 caller 0xffffff8009ab7e95): Kernel trap at 0xffffff8009e1b814, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x00000000000000b8, CR3: 0x000000000c3d3000, CR4: 0x00000000000206e0
    RAX: 0x0000000000000001, RBX: 0xffffff8039ebfb98, RCX: 0xffffff800a08eb00, RDX: 0xffffff82413abde8
    RSP: 0xffffff82413abde8, RBP: 0xffffff82413abe20, RSI: 0x00000000000000b8, RDI: 0x0000000000000001
    R8:  0x0000000000000000, R9:  0x00000000000003ff, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
    R12: 0x000000000000004a, R13: 0x0000000000000371, R14: 0xffffff8040611cb0, R15: 0xffffff80404ec008
    RFL: 0x0000000000010206, RIP: 0xffffff8009e1b814, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x00000000000000b8, Error code: 0x0000000000000002, Fault CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff82413aba80 : 0xffffff8009a1d626
    0xffffff82413abaf0 : 0xffffff8009ab7e95
    0xffffff82413abcc0 : 0xffffff8009acd4dd
    0xffffff82413abce0 : 0xffffff8009e1b814
    0xffffff82413abe20 : 0xffffff7f8bcf4d54
    0xffffff82413abe60 : 0xffffff7f8bcf72f1
    0xffffff82413abf20 : 0xffffff8009d86e2b
    0xffffff82413abf60 : 0xffffff8009a3dcfe
    0xffffff82413abfb0 : 0xffffff8009ab2977
          Kernel Extensions in backtrace:
             com.apple.nke.asp_tcp(7.0)[78FAA01C-ABC4-3AD3-8D9A-6187F7911E1A]@0xffffff7f8bce f000->0xffffff7f8bcfbfff
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    12D78
    Kernel version:
    Darwin Kernel Version 12.3.0: Sun Jan  6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
    Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
    Kernel slide:     0x0000000009800000
    Kernel text base: 0xffffff8009a00000
    System model name: MacPro5,1 (Mac-F221BEC8)
    System uptime in nanoseconds: 76945023460235
    Model: MacPro5,1, BootROM MP51.007F.B03, 8 processors, Quad-Core Intel Xeon, 2.4 GHz, 20 GB, SMC 1.39f11
    Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB
    Memory Module: DIMM 1, 4 GB, DDR3 ECC, 1066 MHz, 0x857F, 0x463732353155363446393333334700000000
    Memory Module: DIMM 2, 4 GB, DDR3 ECC, 1066 MHz, 0x857F, 0x463732353155363446393333334700000000
    Memory Module: DIMM 3, 1 GB, DDR3 ECC, 1066 MHz, 0x80CE, 0x4D33393142323837334648302D4348392020
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