Adobe Reader 8.1.2 (Acrobat standard 8) When saving Crashes

When I attempt to save a previously created pdf adobe closes without saving. Doesnt matter what pdf or where I save it. Any suggestions? Anyone know Adobe's default working directory?

Adobe Reader or Acrobat Standard? Which one?
Aandi Inston

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Adobe Reader 8 compatible with Acrobat Standard and Pro 7?

Our organization has Adobe Reader 7 deployed to all users. Some users also have Acrobat Standard 7 or Acrobat Pro 7. We want to upgrade all users to Adobe Reader 8 (or maybe 9) but do not want to upgrade Standard and Pro users yet.
I have not been able to find any information about compatibility issues with Reader 8 and older versions of Acrobat, but last time we did an upgrade in similar fashion we experienced issues. Any insight?

Thanks for the reply. I stumbled across something today after posting. I had already known that If the ARX user also had one of the other products (AAXS or AAXP), then they would get the dialog box. Here is what I just figured out: if the user uninstalled ARX and re-installed (still having both ARX and AAXS or AAXP in the end) then they no longer get the dialog box. It seems like perhaps its an issue the AAXP and AAXS are overwriting something in the registry.

I am having an issue with my adobe acrobat 9 pro. Every time I try to open a pdf from someone it opens it up with my free adobe reader rather than the Acrobat 9 pro so then I don't have all of the functions of 9 pro. How do I get it to open with 9 pro ins

I am having an issue with my adobe acrobat 9 pro. Every time I try to open a pdf from someone it opens it up with my free adobe reader rather than the Acrobat 9 pro so then I don't have all of the functions of 9 pro. How do I get it to open with 9 pro instead of the free reader?

It may depend on the plugin that is loaded into your browser. However, right click on a PDF and select the Open With option and go to the default button to select Acrobat as the default. That might do it.

Not able to open any doc with adobe reader XI. fatal error, acrobat failed to its core DLL load

not able to open any doc with adobe reader XI. fatal error, acrobat failed to its core DLL load

See http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

Acrobat Standard 9.1.1 crashes on Create PDF from scanner

All options under the Create PDF from scanner sends Acrobat Standard 9.1.1 crashing.
Faulting application Acrobat.exe, version 9.1.0.163, time stamp 0x49a88b32, faulting module dlbatwds.ds, version 3.107.0.0, time stamp 0x45df4d3d, exception code 0xc0000005, fault offset 0x00004da2, process id 0xce4, application start time 0x01c9dca1b4c4360b.
Tried with both scanners CanoScan LiDE 600F and Dell 920A
I am using Vista Ultimate x64.Have tried turning off UAC and also tried running as Administrator.
No luck yet. Anyone have the same issue?

This might be a scanner issue. Have you tried scanning using other applications?
If not, can you try the following steps once?
1. Download TWACKER (Twack_32.msi) from http://www.twain.org/downloads.shtm
2. Install it.
3. Go to <Program files>\TWAIN Working Group\Twacker 32 and invoke Twack_32.exe.
4. Go to File menu > Select Source.
5. Select the TWAIN driver (not the WIA driver) for HP M1212nf and Click OK.
6. Now, invoke File > Acquire menu.
Please update with the result.

Adobe Reader 10.1.3 uses max CPU when closed

We're having the problem where Adobe Reader uses all of a CPU core when a user is closing the program but the .exe file is still running in the background.
We're running 10.1.3 and have been using that since it was released but the problem just recently started. It's running on top of Windows 2008 SP2 with Citrix XenApp 5.0 installed and using DFS.
The trick with denying the user access to the "cRecentFiles" in the registry don't seem to solve the problem.
Anyone who knows a way to solve this?

If you have Adobe processes (AcroRd32.exe) showing in the task manager after you close the Acrobat Reader that use up a significant amount of processor speed. This is what you can do to fix it.
Basically the file that is used by the welcome screen (ReaderMessages) has become corrupted (that file is located here on Windows 7 C:\Users\%UserProfile%\AppData\LocalLow\Adobe\Acrobat\10.0.) Deleting that file did not help on a long term basis, but by disabling the welcome screen it bypasses that file and will close normally. Unfortunately Adobe does not have a built in way to disable the welcome screen but you can disable it by making a small addition into the registry.
1. Open the regeidt and navigate to
a. HKLM\SOFTWARE\Policies\Adobe\Acrobat Reader\10.0\FeatureLockDown
2. Add the a key with the name
a. cWelcomeScreen
3. Add a DWORD value to that key
a. bShowWelcomeScreen = 0
It should look like this when your finished
The welcome screen should not show when you open Acrobat Reader, and when you close the window the process should close with it. If this fix does not work for you, there might be something else causing your problem.

Adobe reader will not open pdf files I have saved as, or, export as pdf to my desktop (latest Maverick). The same file does open when I am on the source website (i.e. user manuals etc.). Why?

Adobe reader will not open pdf files I have saved as, or, export as pdf to my desktop (latest Maverick). The same file does open when I am on the source website (i.e. user manuals etc.). Why?

iMac G4, Mac OS X (10.4.9)
Make sure you have the latest Adobe Reader installed for your OS.
http://www.adobe.com/support/downloads/product.jsp?platform=macintosh&product=10
Did you try using Preview. If you control click on the PDF on your desktop you can use the "open with" option.

PDF file prints fine from Acrobat reader XI, but not Acrobat Standard XI

I have a 2 page document that is set up as tabloid 11x17, meant to be printed duplexed and folded as a 4 pamphlet. The document with the same printer settings prints fine from Adobe Reader XI but from Adobe Standard XI, Page 1 prints fine, but page 2 looks like it is trying to print on the backside of an 81/2x11 instead of 11x17. I have played with the print settings in Standard, and cannot come up with a combination that prints that document correctly, yet it prints fine from Acrobat Reader XI. I did double check for updates on both products and installed them. Anyone have any idea as to why this is happening? If I print page 2 by itself it does print properly, just not when sent duplexed with page 1.

Well, for those following this thread or needing a solution, I found a work-around though I'm still not sure why the initial problem exists.
In Acrobat 9 Pro, once you have the main print dialogue box open, follow the steps below:
1) Click ADVANCED
2) Select PRINT AS IMAGE
3) Set DPI to 300
4) Click OK
5) Make any other typical print setup adjustments as you normally would and finish printing as usual

Interactive button in PDF file doesn't work with Adobe Reader for Mac nor Acrobat Pro

Hello!
I've to use a interactive form which has an interactive button that is supposed to send that form by email. If I open that PDF with my iPhone or iPad with the PDF Expert App, it works perfectly, but for any strange reason, when I try to open that same PDF in my Mac with Adobe Reader or Acrobat pro, that button doesn't do anything.
Can this be a configuration error?
Thanks!

The problem is deeper than that. It's not reader. Now the same form I was creating in LifeCycle Designer ES2 yesterday, with the actions working perfectly, no longer work. None of the actions are working.
Could it be realted to me trying to set the default version compatibility to Adobe 7. It gave me warnings, so I set it back to 9.
Any help would be appreciated.

How to create saveable forms for Adobe Reader 6.0 using Acrobat Pro 9?

Hi
I'm using LiveCycle Designer ES (Acrobat Pro 9).
I only need to create a simple pdf form where the user enters data and saves the file with the data using Adobe Reader 6.
What are the steps to convert a Reader Extended PDF forms version 1.6 (Reader 7) to version 1.5 (Reader 6)?
Thanks
Bela

Any luck here? I have just a subset of your challenge, i.e., I want to get forms designed in Designer 8.2/Acrobat 9 to work in Reader 7.0.5
Thanks!

Doc Signing disabled in adobe reader but enabled in Acrobat Pro X1

Hello there,
I have used Acrobat Pro X1 Trial to create a PDF document with a Signature field. When I view the Properties and Security of the doc I can see that Signing - Is Allowed.
When I open the same document in Adobe Reader X the document security properties allow form fill & printing but not signing.
http://tv.adobe.com/watch/acrobat-x/how-to-digitally-sign-a-document-with-adobe-reader/
This tutorial shows how to change settings using Acrobat Pro 10. The same File Save As options are not available in X1. Am I missing something in Acrobat Pro X1?
Your help would be very much appreaciated!!
Thanks in advance

Hi Tim,
There are a couple of things at play here.
First, adding a digital signature is always allowed in Acrobat, but only allowed in Reader if the PDF file has been Reader enabled for signing. To use Acrobat XI to Reader Enable a PDF file for signing you would:
Select the File > Save As Other > Reader Extended PDF > Enable More Tools menu item
Click the Save Now button on the Enable Usage Rights in Adobe Reader dialog
Select a file name and location, and then click the Save button on the Save As dialog
That would allow the file to be signed when opened in Reader.
However, I did mention that there are two items of consideration. If you are using a Pre-release (beta) version of Acrobat then signing will not work in a release version of Acrobat or Reader. When you said you are using a "trial" version I just want to make sure you mean the released version of Acrobat XI being run under the trial license where you don't have a serial number as opposed to a beta version that made available prior to the release date.
Steve

Change the launch default to Adobe Reader 9 (instead of Acrobat 6)?

I have Adobe Reader 9 and Adobe Acrobat 6 both loaded. Until a week ago I could launch
PDF files in a broswer without difficulty. They would launch in Adobe Reader 9. Now when I try to launch a PDF in a browser Adobe Acrobat 6 launches and I get a message:
"The Adobe Acrobat / Reader that is running cannot be used to view PDF files in a web browser. Adobe Acrobat version 8/9 is required."
It seems that Acrobat 6 is the default now for PDF files. How do I change the default Adobe Program that launches back to Adobe Reader 9?
Confused,
Simple Mind

Hii.
Go to any PDF file, Right click it ->Propoerties-> in open with select ADOBE READER 9 and OK...
I hope it will work. Or innopenwith option select reader 9 and click the check box below-"Always use this....."
Regards,
Nikhil

Adobe Reader XI - Fatal Error Acrobat failed connect DDE Server

Hallo zusammen.
Mein System ist:
Windows XP SP3
Adobe Reader XI (11.0.3)
Outlook 2010
Exchange 2010
Antivirus: Avast Endpoint Protection Suite Plus
Alle User haben ein Firmenprofil
Der "Problemuser" arbeitet an zwei PC's mit Windows XP SP3 -> Profil wurde komplett erneuert
PC HP Compaq 6300 Pro (Businesspc) -> wurde vor 1 Woche neu installiert
Seit ein paar Wochen hat einer unserer Userin das Problem dass wenn sie normal mit Outlook arbeitet und Lieferscheine bekommt, öffnet sie diese und druckt sie aus. Doch nach ein paar Stunden arbeiten tritt immer wieder der nachfolgende Fehler auf. Sie klickt auf das PDF und bevor das PDF sichtbar ist erscheint folgender Fehler:
Fatal Error
Acrobat failed to connect to a DDE server.
Sobald sie den Reader schliessen möchte, passiert nichts. Der Reader schliesst sich nicht. Sogar den Prozess schliessen geht nicht. Nur ein Neustart hilft noch.
Manchmal kann sie das PDF öffnen und lesen und der Reader lässt sicht dann aber wie oben beschrieben nicht schliessen (Fehlermeldungslos).
Wie kann ich das mit dem DDE Server beheben? Ist ev. ein Port beim Antivirus geschlossen welcher offen sein sollte?
Lg Samigasi

Das ist ein Windoof-Fehler. Das hat mit Acrobat Null zu tun. Da schmiert irgendein Dienst oder die svchost.exe selber ab....
Mylenium

Adobe Acrobat Standard 8.12 keeps crashing

Hello
I have an issue with Adobe Acrobat Standard 8.12. When I load up Acrobat and go into the EDIT menu and then choose Preferences I get the following error.
I initially uninstalled Adobe Acrobat Standard 8.12 and then reinstalled the application but this made no difference. I then rebuilt the laptop and installed the XP operating system and then Adobe Acrobat Standard 8.12. When I go into the preferences option the same thing happens.
This was not the original problem I was experiencing. The initial problem I had was after I opened a PDF file, and choose File \Export \ Word document and then the settings option the application shut down with no error message being displayed.
This is when I went to the preferences menu option to see if any setting was affecting the export of the PDF file.
Word 2007 is also installed on the laptop which has the word 2007 PDF option. I have disabled this add-in but still no joy.
Any help would be appreciated.
Ron

Hi ,
As you are trying to update to Acrobat XI ,it may or may not be compatible with both the versions .It could work fine without causing any difficulties .
In case you face any compatibility or any other issue ,feel free to write us back so that we can assist you with the issue .
Also make sure the OS on which you would install Acrobat XI should be compatible with it .
It generally does not cause any issue ,however if it does ,we are here to help you with that .
Regards
Sukrit Dhingra

Adobe Reader XI vs. Acrobat Questions

Hello. I am currently using Adobe Reader XI, and I am not able to combine files into a separate combined file. I am also having trouble extracting pages as separate files. Als, I am having trouble printing to pdf. I had to install CutePDF writer.
These are all functions I used on a daily basis at my previous company, and I need to use them now. Any help would be greatly appreciated.

Estimator wrote:
These are all functions I used on a daily basis at my previous company, and I need to use them now.
This means that you probably had Acrobat installed. Or a subscription to the Adobe PDF Pack service.

Adobe Reader 8.1.2 (Acrobat standard 8) When saving Crashes

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