Adobe Reader 9.20 CPU Utilization. 2008 Terminal Server

Hello everyone,
We are running into an issue where under load (greater then 20 sessions) adobe reader will suck up to a full processor core and just sit there churning until its killed on our 2008 terminal server farm. We are disabling all sorts of stuff through reg hacks including the updater. Process explorer screen shot attached. Seems to always be the same Start Address that is hanging. Any help would be great.
Thanks,
Dan

Can you check, whether patch KB2624667 is installed on your machine or not ? If “yes”, then uninstall that patch. Uninstall Reader. Restart your server and install Reader again using the steps mentioned in Enterprise Guide.
Make sure to update the Reader version to latest version available.
Regards,
Deepak

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Adobe Reader 9 keep crashing on a Terminal Server

Here is the windows error message that comes back everyday:
Log Name:      Application
Source:        Application Error
Date:          2012-07-04 10:41:00
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      MERCATOR_TS1.corpgmt.com
Description:
Faulting application name: Acrobat.exe, version: 9.0.0.332, time stamp: 0x4850eb76
Faulting module name: dhcpcsvc6.DLL, version: 6.1.7600.16385, time stamp: 0x4a5bd9b6
Exception code: 0xc0000005
Fault offset: 0x000014df
Faulting process id: 0x2b4c
Faulting application start time: 0x01cd59f2f43ac4d3
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe
Faulting module path: C:\Windows\system32\dhcpcsvc6.DLL
Report Id: 45504af3-c5e6-11e1-b6c7-001517895c29
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-07-04T14:41:00.000000000Z" />
    <EventRecordID>115431</EventRecordID>
    <Channel>Application</Channel>
    <Computer>MERCATOR_TS1.corpgmt.com</Computer>
    <Security />
</System>
<EventData>
    <Data>Acrobat.exe</Data>
    <Data>9.0.0.332</Data>
    <Data>4850eb76</Data>
    <Data>dhcpcsvc6.DLL</Data>
    <Data>6.1.7600.16385</Data>
    <Data>4a5bd9b6</Data>
    <Data>c0000005</Data>
    <Data>000014df</Data>
    <Data>2b4c</Data>
    <Data>01cd59f2f43ac4d3</Data>
    <Data>C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe</Data>
    <Data>C:\Windows\system32\dhcpcsvc6.DLL</Data>
    <Data>45504af3-c5e6-11e1-b6c7-001517895c29</Data>
</EventData>
</Event>

Can you check, whether patch KB2624667 is installed on your machine or not ? If “yes”, then uninstall that patch. Uninstall Reader. Restart your server and install Reader again using the steps mentioned in Enterprise Guide.
Make sure to update the Reader version to latest version available.
Regards,
Deepak

Acrobat 9 Reader with Windows 2008 Terminal Server

I am setting up a Windows 2008 Terminal Server and i need to have the Adobe Acrobat Reader installed. I downloaded and installed the Vista version and it worked from the console but when i try to access it via a terminal server session the application just crashes. If i try and run it as administrator in the same terminal server session it launches fine.
Any suggestions????
Jason
p.s The associated event log error is:
Log Name:      Application
Source:        Application Error
Date:          7/31/2008 1:17:57 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Comet.invera.com
Description:
Faulting application AcroRd32.exe, version 9.0.0.332, time stamp 0x4850f0a3, faulting module Annots.api, version 9.0.0.332, time stamp 0x4850e57f, exception code 0xc0000005, fault offset 0x001bd9e0, process id 0x1458, application start time 0x01c8f3316002e3b7.
Event Xml:
    1000
    2
    100
    0x80000000000000
    3663
    Application
    Comet.invera.com
    AcroRd32.exe
    9.0.0.332
    4850f0a3
    Annots.api
    9.0.0.332
    4850e57f
    c0000005
    001bd9e0
    1458
    01c8f3316002e3b7

Jason...
Make Certain that you Had the Server In "TS-Install" Mode When you Installed Acrobat. It Is In your Control Panel. I Have Pasted the MS Help File Below.
Install Programs on a Terminal Server
You should install the Terminal Server role service on the computer before you install any programs that you want to make available to users. If you install the Terminal Server role service on a computer that already has programs installed, some of the existing programs may not work correctly in a multiple user environment. Uninstalling and then reinstalling the affected programs may resolve these issues.
To ensure that an application is installed correctly to work in a multiple user environment, you must put the terminal server into a special installation mode before you install the application on the terminal server. This special installation mode ensures that the correct registry entries and .ini files that are needed to support running the application in a multiple user environment are created during the installation process.
You can put a terminal server into this special installation mode by using either of the following:
Install Application on Terminal Server tool under Programs in Control Panel. This tool will run a wizard to help install the application.
Change user /install command at a command prompt. You will have to start the installation of the application manually.
After the application is installed, you must put the terminal server into execution mode before remote users begin using the application. The Install Application on Terminal Server tool will automatically put the terminal server into execution mode when it is finished running. To put the terminal server into execution mode from a command prompt, use the change user /execute command.
Additional considerations
Some programs may require minor setup modifications to run correctly on a terminal server.
If you have programs that are related to each other or have dependencies on each other, you should install the programs on the same terminal server. For example, you should install Microsoft Office as a suite on the same terminal server instead of installing individual Office programs on separate terminal servers.
You should consider installing individual programs on separate terminal servers in the following circumstances:
The program has compatibility issues that may affect other programs.
A single program and the number of associated users may fill server capacity.
For more information about the change user command-line tool, see the Terminal Services Command Reference (http://go.microsoft.com/fwlink/?LinkId=89674).
For more information about deploying programs on a terminal server, see the Terminal Server page on the Windows Server 2008 TechCenter (http://go.microsoft.com/fwlink/?LinkId=79608).

Add Windows 2008 Terminal Server to RWW/RWA

I would like to add our Windows 2008 Terminal Server (not R2) to RWW in Windows 2012R2 Essentials. The connect computer wizard did not work on the Windows 2008 server, returning Win32 error.
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You cant add it as a tile device in the way you could in SBS 2011 Standard.
You can create an RDP file, and save that so it is accessible via the RWA then add a link to the RWA to that file.
You may need to tweak IIS to allow .rdp files.
Robert Pearman SBS MVP
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Windows 2008 Terminal Server, Acrobat 7, 9

Hello,
I have Acrobat 7 installed on a Windows 2008 terminal server. Anyone with a terminal session that has Acrobat 7 installed on the local workstation is able to create Acrobat documents. Why is it that anyone with a terminal session that has Acrobat 9 installed on the workstation is not able to create Acrobat documents?
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I replied to your other message
http://forums.adobe.com/thread/536492?tstart=0

Cannot find m1212nf multifunction printer driver to install on w/2008 terminal server (64bit).

Cannot find m1212nf multifunction printer driver to install on w/2008 terminal server (64bit). The existing driver wants me to connect the printer using USB. The printer is in another facility I am trying to support.

Hi,
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(ii) HP does not recommend installing these host-based LaserJet drivers on the Citrix server; however, the devices may function by using the Citrix UPD on the Citrix server with the HP host-based driver installed on the client. Print drivers for your product may be available within the Windows 7 operating system.
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Windows 2008 Terminal Server, all patched and up to date. The IP Address is 192.168.1.11 (on a teamed intel controller). Terminal services enabled and working ok.
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Hi,
How is the issue going now? Is there any update?
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Adobe Reader High CPU Usage on terminal server

Hello,
I have a question?
Yesterday one of our customers ran into a problem where the Adobe Reader process (Acrord32.exe) was using the maximum available CPU resources constantly on a terminal server. Even when Adobe reader program was closed, therefore the process remains running in the background continuing to use all of the available CPU resources. Customer is using Windows server 2012 R2 with Adobe Reader please help?

Hi Michaeld71937612,
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Hi,
I have a fully patched Windows 2008 SP2 Terminal Server and a fully patched Windows 7 client.
I have logged into the Windows 2008 SP2 Terminal Server server with a test account via RDC before.
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Hi Ajlan,
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Adobe Reader 9.20 CPU Utilization. 2008 Terminal Server

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