Cannot install Office 2010 on Windows Server 2008 terminal server

Hello
I have a Windows 2008 terminal server which has Office 2007 Professional Plus on it. We want to upgrade it to Office 2010 Professional Plus.
Following steps from Technet, I made sure all users were out of the terminal server, then selected "Install Application on Terminal Server", then ran the setup.exe file for Office 2010.
The splash screen comes up for Office 2010 but then disappears and the install does not progress, although the setup.exe is still running in Task Manager. The "install Application on Terminal Server" window is still open, waiting for me to click
Next, Finish or Cancel and nothing else happens.
I also tried putting the server into install mode from command prompt and rebooting the server and re-attempting but no good.
How can I go about troubleshooting this issue?
Many thanks
Luke Dunster

Hi Luke,
Are you using a volume license version of Office 2010 for Remote Desktop Services/Terminal
Services? I may be wrong but I think that only this version of Office 2010 will work on a Terminal
Server. The Retail Version will just not work in this case.
I had similar problem where I tried to upgrade from Office 2007 to Office 2010 on a Terminal Server (Windows
2008) but wasn't successful with the upgrade/installation.
Also take a look at this post:
http://social.technet.microsoft.com/Forums/windowsserver/en-US/e09ee781-82c2-4399-85f4-1b90ae690ccb/office-2010-licensing-for-windows-2008-rdsterminal-services-pkc-ok?forum=winserverTS
Jale01

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