Adobe Send Now Error

I am trying to send a large pdf file in Adobe Send Now.   After a long time the bar showing progress of upload appears complete then I immediately get an error message "Error uploading files" please try again.  I have done this several times and it is always the same.  Can anyone help me?

Hi there,
Yikes! I'm sorry to hear that you're not having a successful experience with Adobe Send. If you wouldn't mind answering these questions, we can try to get to the bottom of this and help you send your file:
Which service are you using, Adobe Send (https://cloud.acrobat.com/send) or SendNow (https://sendnow.acrobat.com)?
How large is the file that you're trying to send, and what kind of file is it (*.pdf, *.pptx, etc)?
Let's start there for now. Thank you for your patience; we'll do everything we can to get you up and running with Adobe Send.
Best,
Rebecca

Similar Messages

  • Ive just subscribed online but realised I have the wrong service by mistake... I require Convert PDF into Word doc service but selected Adobe send in error, sorry. Can you please switch the service for me? Thanks Anthony Levy

    Ive just subscribed online but realised I have the wrong service by mistake... I require Convert PDF into Word doc service but selected Adobe send in error, sorry. Can you please switch the service for me? Thanks Anthony Levy

    Hi Tony,
    Please refer this KB document : Return, cancel, or exchange an Adobe order
    Please let me know if you need any further assistance.
    Regards,
    Rahul

  • Is the Adobe send now system down ? sending out 3 emails to 3 dif emails address, and it is not reaching the other side

    how to check if Adobe send now system is down or not

    I just tested; there are no problems right now with Adobe Send. Can you try sending a file to yourself and see if the email comes through?

  • I am a member of Adobe Send Now I need to edit a contract I designed here but it won't let me change anything on the Contract.

    I am a member of Send Now and have several PDF files for small Dog Rescue.
    I need to change several things on the forms but it won't let me make changes.
    It tells me to pay for this & I am paid up till 2017 on the Adobe Send Now?
    Help I don't want to rewrite the whole contract to change a few simple things.

    Hi Lana Gahagan,
    Adobe Send is a service used for sending large files. It does not provide you with the facility to edit or create PDF. Also, as suggested earlier in the thread, using Acrobat you can edit the PDF.
    Thanks,
    Vikrantt Singh

  • I was using Adobe Send Now for the longest time to send files; there was never a charge for it.  Now, does Adobe Send replace Adobe Send Now and is there a charge or fee for Adobe Send?  I can't get it towork!  Paul Madsen

    Does Adobe Send replace Adobe Send Now and if so, is it only available on a subscription (fee) basis?  Adobe Send Now was free; I was never charged for the service.

    Dear Sir or Madam at Adobe:
    Does "Adobe Send" replace "Adobe Send Now" and if so, is there a charge for it?  I was never charged for using Adobe Send Now.  I cannot get Adobe Send to work for me; I can upload the file from my computer but when I click the box to send a "personalized link" a message box drops down asking me to upgrade.  When I say no thanks, the message disappears but the box click does nothing.  Do I have to subscribe to Adobe Send and pay a monthly fee for it before I can use it?  Please explain what change has been made and what is going on with this program/service.  Thank you.  Paul Madsen 763-781-9118  [email protected]

  • Does Adobe Send allow you to select how many days your files can be downloaded - as with Adobe Send Now? Also, why don't I see the virus scanning message any longer with "Send" versus "Send Now"?

    Does Adobe Send allow you to select how many days your files can be downloaded - as with Adobe Send Now? Also, why don't I see the virus scanning message any longer with "Send" versus "Send Now"?

    We relied upon the "days available for download" to get people to take
    action more quickly. The "virus scanning" progress bar was simply another
    way of knowing this activity was actually taking place - unless this is
    written somewhere in the Adobe Send User Guide.....wherever that is.
    On Tue, Dec 2, 2014 at 12:09 PM, bob.treitman <[email protected]>

  • Recipients cannot open files sent through Adobe Send. There was no problem with Adobe send Now. They see a blank page only! Please help!

    My recipients only get a blank page. I show file sent. This is with Adobe Send. Adobe Send Now had no problem.

    I'm sorry to hear that you're having a problem with sending your files through Adobe Send.  Can you provide more details?
    What type of file are you sending?
    When you download the file yourself, is it blank?
    Are all recipients having the same problem?
    Do the recipients get a Preview of the file?
    Are they seeing the blank document as a Preview as well as after downloading?
    Would it be possible for you to send the file to me through Adobe Send?  I will provide you with my email address in a Private Message.

  • Re AD002357145UK I have just subscribed to Adobe Send. I am sure that v revently I used Adobe Send Now for free. Is that still possible (which means I could cancel AdobeSendNow subscription) or do I have to subscribe to Adobe Send to carry out file transf

    Re AD002357145UK I have just subscribed to Adobe Send. I am sure that v revently I used Adobe Send Now for free. Is that still possible (which means I could cancel AdobeSendNow subscription) or do I have to subscribe to Adobe Send to carry out file transfer. Incidentally I have Adobe Creative Suite. Thanks. Nadim Othman

    [topic moved to Adobe Send forum]

  • Do you have to pay for adobe send now?

    I have used Adobe send in the past to send PDF's that are too large to attach. Do I have to pay for that now?  It doesn't seem to be working anymore.  I use the free version of Adobe.

    Hi cheryld57 ,
    Thank you for posting on the forums, yes, you need to pay for Send now in order to use the service.
    You can refer to Subscribe for Less Than $2.00 per Month | Adobe Send for more information on pricing.
    Thanks,
    Vikrantt Singh

  • Adobe send now

    This used to be so much better, but now I really struggle with this.
    1.     The default message "I have shared some files with you. Please click on the link to view and download them" so looks like SPAM/phishing/virus email.  If I got this message, I would automatically delete the email!
    2.     Changing the default message is really difficult.  Its just a single line. No matter how many sentences etc... I keep trying to make it look like it IS NOT a SPAM/phishing/virus, by pressing enter at the end of a sentence.  But all this does is CANCEL the whole thing so I have to start again.
    I waste sooooooooooooooo  much time just trying to send something securely and if I do it quickly (I thought that was the point of using it), it just looks like I am sending a SPAM/phishing/virus.
    So now I am here winging about it in an attempt of someone who could doing something about it actually reading this.
    Anyone any ideas?

    Hi there,
    I'm sorry to hear you're having trouble with Adobe Send. It sounds like you're trying to send a personalized link to a file; as long as you have the "Personalized Link" box checked, you should be able to enter an email address and then edit the subject and text of the email to say whatever you like. Here's what that looks like:
    Please note that sending personalized links requires a subscription to Adobe Send. If you don't have a subscription, you can still share documents, you just have to use the "Public Link" option. 
    Let me know if you need any assistance here; I'm happy to help out however I can.
    Best,
    Rebecca

  • Cancel adobe send now

    Subscribed to send now today and it wasn't what I was looking for.  Need to cancel, any suggestions?

    Click here:   Cancel your membership or subscription | Acrobat, Acrobat.com online services

  • Does "Adobe Send" memorize the e-mail addresses I send to repeatedly, as "Send Now" did?

    In Adobe "Send Now", it was much easier to send a personalized link to multiple e-mail addresses.  Plus, once I used and e-mail address, it memorized it.  I am a university professor at a school where we use the Exchange type of account.  How can I associate my Adobe Send e-mail field with my Outlook Exchange account?  Then, once I type in one personalized address, neither the return key or the space bar, start a new address field in the way which Adobe Send Now did.  Adobe Send Now did everything above except associate with my Outlook Exchange account o the University.

    Hi saxoteacher,
    Yes in Adobe Send you can send a personalized link to multiple e-mail addresses.The e-mail addresses will not be memorized but will be saved in sent items.
    Our engineering team is working on integrating Adobe Send plug-in with outlook exchange.To distinguish between the email addresses you need to type the semicolon.
    Regards
    Florence

  • Adobe Send - Problem with uploading files. When is this going to get fixed?

    When is the Adobe Send problem with uploading files going to get fixed. Similar to others - I have tried and tried to make Adobe Send work and get an error. I have tried to upload the file and it looks like it uploads and then - it is nowhere to be found.
    I then go to Adobe Send Now and it works fine.

    The problem is the same as described in other similar threads.
    I have a 57 MB PowerPoint file I am trying to send using Adobe Send. I go through the normal steps to identify the file and select recipients and then send the file. After the file completes the upload - an error saying there was a problem comes up and the file is not uploaded.
    I have tried to upload the file to the site with similar results - error and the file doesn't go.
    I can go to the old SendNow site and it works flawlessly.
    If I need to get screenshots - let me know. There are several other threads describing this same problem. It isn't something new or not heard of before.
    Sent from my iPod

  • Availability Limit in Adobe Send

    Hi,
    I am now transitioning from Adobe Send Now to Adobe Send and I could not find the Availability Limit Set function. How can I put day limit so files cannot be downloaded after certain days in Adobe Send?
    Best regards,
    Jim

    Hi decommoditizer,
    There is no automatic expiration date in Adobe Send at this time. Please see How long are files available for download?
    Best,
    Sara

  • Why can't adobe send send a send receipt ?

    I purchased a Adobe send Now account ,and they used to send - send receipts which was important to say tat the items i sent had been sent but now having changed to Adobe send they only offer a opened receipt,when the client has opened them,then they send a delivery notice,
    Does anyone one know if you can still get a send receipt???
    Thanks
    Mark

    Hi Mark,
    I totally understand. I wish I had a different answer for you. You are welcome to submit a feature request: Adobe - Feature Request/Bug Report Form. I can't speak to future plans for our products, but I can say that we take your feedback seriously, and encourage to submit a feature request.
    Best,
    Sara

Maybe you are looking for

  • Changing root directory {subject and body edited by moderator}

    How do I change it to a new location to support two different web sites (root directory CS6)?

  • Multiple SQL Query as Data Source

    I have an SQL Query as Data Source of my Crystal Report. It combine the contents of two tables. I want to do another SQL query based on the previuos SQL Query. Can I do this in CR ? How I can reference the new SQL query to the main SQL query ? Thanks

  • MouseMove doesn't respond

    when i click de mouse in the area assigned by the method mouseMove(); it doesn`t respond what's wrong import java.awt.*; public class Panel2 extends Panel String Atri; private Color col1; private Checkbox opc; private Image Ic; private int Act=0; pub

  • Assets disabled

    All the boxes in the Assets page under file/project settings/assrts are disabled i need to change tick the second box saying CONVERT SAMPLERATE WHILE IMPORTING....Please help me to crack this..... I use the Logicpro 9 .1.8 in 64 bit mode on a Macbook

  • Quickest way to edit long string of greetings

    Hello all, I've shot a long video where I am greeting Happy Passover to friends. It is a long video clip where I clapped my hands between one greeting to another. The final goal is to cut this long clip to shorter ones (divided by the claps). What is