Adobe site won't let me activate product

I've installed Photoshop Elements 13; when trying to open for the first time, system says I have to log in and activate, when I try to activate system keeps kicking me back out.

Activation & Deactivation Help

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Adobe won't recognize that I uninstalled CS on old computer, won't let me activate on new computer

Adobe won't recognize that I uninstalled CS on my old computer, won't let me activate it on new computer.

Yes, uninstalling is not the same as deactivating. Call support to reset activations.
Mylenium

Have downloaded Acrobat X. Have license # but don't have older version on my new computer. Won't let me activate. Help!

Have downloaded Acrobat X. Have license # but don't have older version on my new computer. Won't let me activate. Help!

You need the serial number from the older version from which you upgraded.
Error: "This serial number is not for a qualifying product" | CS6, CS5.5, CS5

TS1814 I have an iPhone 3GS and was trying to restore it. Now it won't let me activate my phone and my itunes tells me I have no SIM card inserted when I do. Any ideas on how to get it working again?? I'm dying without it!

I have an iPhone 3GS and was trying to restore it...
Now it won't let me activate my phone and my itunes tells me I have no SIM card inserted when I do.
Any ideas on how to get it working again?

This means that the phone was previously hacked to carrier unlock (unauthorized unlock), and when you restored, the hack was removed and it became re-locked to its original carrier. It will now accept a SIM card only from that carrier.
Your only option is to contact the carrier it's locked to and enquire if they will provide authorized unlocking. Not all carriers will unlock and those that do usually have requirements and qualifications - i.e. you have to be a current or former customer in good standing.

I'm trying to update my payment info. and the site won't let me.

I'm trying to update my payment info and your site won't let me!

Is sound working in other applications, such as Safari? Is the iTunes volume slider all the way on the right?

Adobe reader won't let me read PDF

Adobe reader won't let me read PDFs until I sign the end agreement which doesn't show up in black under the sign area.

Sorry, I don't understand that...
After you install or update Adobe Reader, you have to accept the end user license agreement by clicking on the Agree Accept button; is that what you mean?

I have Premier Elements 12 and recently changed my computer to an iMac. I want to re-register my software on the iMac but the Adobe system won't let me. Anyone have an answer? Cheers Brian

I have Premier Elements 12 and recently changed my computer to an iMac. I want to re-register my software on the iMac but the Adobe system won't let me. Anyone have an answer? Cheers Brian

Brian Chapple
I did not see your post 4 until after I had posted just now.
That is one of the drawbacks related to purchasing Premiere Elements as a download from Adobe...the download is specific to the Windows or Mac operating system to which it is downloaded. So all you have purchased that way are the installation files and a serial number for Premiere Elements 12 Windows. If you had purchased Premiere Elements 12 in the box packaging, that comes with a disc for Windows and a disc for Mac.
How long ago did you purchase Premiere Elements 12 Windows? If within 30 days of purchase, you can look into a 30 day money back from Adobe. But you cannot purchase the box packaging from Adobe. It only offers the download purchase from it. You would have to buy from an authorized reseller if you wanted the boxed purchase.
The way it is now, you will need to purchase new installation files and serial number for Premiere Elements 12 for your iMac.
That is the situation that I believe exists. More information if needed.
ATR

Downloaded Acrobat Pro 7 from Adobe site, won't install, errors out, what do I do now?

I had Acrobat Pro 7 on my old XP machine. I bought a new Win7 machine. Went to install Acrobat on it from the old CD, with original serial no. Wouldn't activate, said "activation server not available". Went to the Adobe site, that error page linked to a download of an .exe for Acrobat Pro 7 not requiring activation, providing password. So yeah, I thought . . . .Did the whole thing, but the install errors out, every time, and offers no workaround. So I am stuck. Error popups attached. Any guidance appreciated. I bought the original program, I'm legit.
The error messages are the usual opaque stuff, I have no idea how I would verify that I have access to a directory that the installer just now created on my hd . . . Why wouldn't I?
I REALLY really need the Adobe pdf printer driver for all my apps, particularly Sibelius, PDF995 drops things . . . .

OK, thanks both, yes I have 64-bit so there goes that reliable printer.
HOWEVER, the URL that 2.Bill gave me is exactly where I downloaded their exe from, the one that *won't install. If you read my post, I am looking for how to make that installer work; I found the folder listed in both error messages, but neither of the referenced files are there, only a similarly named .dll.
And when I go to delete the entire Acrobat 7 folder so I can start over (I did uninstall it after my install from disk that wouldn't activate), the system tells me I do NOT have access to delete it, I need permission from SYSTEM. But I am the only user on my new PC and as far as I know I have admin rights.
I waded into the Security settings for the folder, but the system won't let me change them. This is . . . counterintuitive . . .
I am out of my depth.
Anyone else have any ideas?
Thanks for listening,
Davod

Some web-sites won't let me in, or send me in loops.

I hope this is the correct place to post this question. I have developed a problem with some web-sites that won't let me in. They used to, and I don't really know when the problems started, and it is only some sites. Most are well-behaved, and the same comments apply whether I am using Safari 3 or 4 or Firefox, so it doesn't really seem like a browser problem tome... more a system/set-up problem.
I am currently running OSX 10.5.6 with all the most current updates applied. My machine is a 2GHz Intel Core 2 Duo iMac, with 4GB SDRAM, linked to the web via a Dynamode router, using a wired Ethernet connection. My wife is running a slightly earlier Intel iMac through the same router... I mention this point as the problems I am asking about do not occur with her machine).
The problem is this, and occurs whether I am using Safari 3 or 4 (my 'preferred' browser), or Firefox. Certain web sites let me in so far, and then either throw me around in loops, or just refuse to take any input on certain pages. Particular ones are
www.emusic.com I choose 'Login' on the 'Start Page', which takes me to the 'Enter Login Details' page. I enter my login details and click 'Submit' and am then thrown back to the 'Start Page'.... which then produces and endless loop...
www.which-local.co.uk I enter my login details on the 'Start Page', click "Login" and am thrown back to the 'Start Page' to enter my login details again... this is again an endless loop...
www.royalmail.com I work through the sequence 'Personal Customers'/Sending mail overseas/Airmail/Buy online now/Overseas and weight/Country(Oman)/Airmail Small Packets - Buy and Print/ Enter login details and Login - Print your postage/Complete the address - Continue... and I'm back to the 'Buy Online Now' page.(Although this latter one is a longer sequence, it is very similar to the other two... there are others... one lets me get to a certain page, then will not accept any text entry on the page.)
www.apple.com I log-in with my Apple ID, and get sent to the Set Up Your Account page (which contains a blue link that would let me cancel my account. I quit there, and go back to the log-in page... just can't get in... unless I do what I havedone to enable me to write this query... that is, to restart under Safe Boot... which is a lot of fuss to get into the forums.
With all these sites, if I do a Restart and a Safe Boot (Shift Key) then the problems all disappear. And as I said earlier, the problems do not occur when I use my wife's machine. This implies to me that there is something in my set-up that is causing the problems, and which is disabled in Safe Boot.
Under OS 9 I would then have gone to the control panels and done a binary search with restarts until I had isolated the process that was causing the problem.
I have deleted Intego Firewall, and Intego Virus Barrier. They are the only major items that seem possible culprits, and which have never been installed on my wife's machine (which runs only under the built-in OSX Firewall that is configured exactly as mine is, allowing access for specific services and applications... among them Safari and Firefox), which seems to have no problems. This doesn't seem to have helped - (though they have been involved in other problems in the past, which have then been resolved). I can think of no way that I can identify what is interfering with both browsers in this way. I have both browsers configured to accept cookies, and not to block pop-ups, as each of these has caused problems with other sites in the past!!.
So where do I go from here!!?

It still sounds like there is a problem with cookies being set. Since you were previously running a virus scanner, did it do something with the cookie databases, such as change their permissions? Don't bother with repairing permissions from Disk Utility, it does nothing inside a user account - for that, you would need to use the Reset Password utility from the OS installation disk.

Had to buy a new computer, went to install my old photoshop cs and it won't let me activate it! don't this people have phone numbers????

help please.... I HAD TO BUY A NEW COMPUTER, OLD ONCE CRASHED. OF COURSE I LOST EVERYTHING. I'M NOW TRYING TO INSTALL FROM MY OLD DISC PHOTOSHOP CS ... IT WILL NOT LET ME ACTIVATE!!!! I CAN'T FIND A PHONE NUMBER WHERE I CAN TALK TO ANYONE!!! WHAT DO I DO?????? I'M JUST THANKFUL I SAVED ALL MY PICS ON A DISC BUT I REALLY NEED MY PHOTOSHOP, IT'S OLD, BUT STILL WORKS! CAN ANYONE HELP ME?

Adobe shut down the activation server for CS2 and earlier a couple of years ago. In its place, they made available a new non-activation version of CS2. As an existing CS owner, you're entitled to download it.
Download and install the non-activation CS2 from Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Use the new non-activation serial number on that page. Your existing serial number will no longer work.
PS I presume you're using Windows. The CS2 version will not install or run on modern Intel-based Macs.

Macbook pro won't download adobe and won't let me watch youtube videos

i just got a macbook pro for christmas and it won't let me watch any youtube videos. it tells me to get the latest adobe flash player. I've tried downloading it multiple times, but it still won't work.. Help!.

Hey there, the exact same thing happened to me last night except for not being able to download adobe. Just make sure your connected to the internet(I know you probably are) and try downloading. I don't have an answer as to why you may not be able to download anything but for what it's worth, if you get to download adobe - install adobe then I close everything, restart, then it will all work
I hope this helps you my friend
C
Message was edited by: AUDiOZOMBiE

When I try to activate my product on line I get error code 160:41 It won't let me activate via the internet

When I go to the activate by telephone option I am given the following information:
Serial Number < Removed by Moderator >
Activation Code < Removed by Moderator >
Activation Type Repair 160:41
It then asks me to enter a Authorization Code but there is no telephone support
I have posted this before and had no response – I only have 1 day left to activate my product – I have twice contacted Adobe and been directed here but this gets no response – this is really poor service Adobe. Please answer and resolve my problem.

What product are you trying to activate, is it Acrobat 8 Standard for windows.

Latest version of Adobe Reader won't let me annotate

I have been using the Adobe Reader 11 app to open PDFs and annotate them. The revised pdf is then uploaded to Dropbox and the reps in the field can download and continue annotating the same file. The field reps use iPads and/or iPhones but since the update to iOS 8.1 we can no longer annotate (I had a programmer specifically design this pdf form for me so it could be virtually passed and added to from one person to another via their mobile devices). Thoughts anyone?
Len

Len,
We received the PDF form. Thank you!
The Document Properties dialog shows that your PDF form is a static XFA form authored with Adobe LiveCycle Designer ES 9.0.
Unfortunately, Adobe Reader mobile products (Reader for iOS, Android, Windows Phone) do not support static or dynamic XFA forms. This has not changed since the introduction of Adobe Reader mobile products a few years ago. This has not changed for Adobe Reader for iOS version 10.4.
When you open the static XFA form in any of the Adobe Reader mobile products, the text fields in the form are not highlighted in light blue. That is the indication of the PDF form not being "fillable". In other words, you are not able to fill in the static XFA form in Adobe Reader mobile products. Sorry for the inconvenience.
Please use the desktop version of Adobe Reader to fill in static and dynamic XFA forms.
To make PDF forms fillable in both the desktop and mobile versions of Adobe Reader, we'd recommend authoring PDF forms using Acrobat Pro.
Please let us know if you have further questions.

Central Admin site won't let anyone log in.

I am trying to set up our production multi-server farm. I have run the configuration wizard after creating the configuration database manually using powershell, and Central Administration site loads fine when opened directly from the application server
which it is hosted on while logged in as the setup user account. However, if i am on any other server or machine, it prompts for credentials and doesn't accept anything. Also, if i am on the application server hosting the central administration
site, and i try to sign in as the farm administrator account, it will not accept those credentials. It won't even then accept the setup users credentials. I have to close IE then re-open the central administration page in order to be able to administer
anything.
Here is a little more information:
I already ran through the same type of installation on a sandbox machine in a single server environment, and it was working fine. The only major difference at this time is that i am using separate accounts for the setup user and the farm administrator.
I have tried to push forward with my deployment, however, i get an error when trying to set up the search service. After running a set-spenterpriseSearchService command i get an error: "The specified credentials are invalid"
I am using Kerberos authentication just like i did on the sandbox, and i have set up the SPNs for the SQL service account, farm admin account, application pool account, and the setup user account just in case.
I am at a complete loss on this one, it seems like it is not able to validate any credentials, but i don't know how to verify that at all. I did try to verify kerberos was working, but i didn't see any security logs regarding verification of any account
at all, so i don't technically know if kerberos is working or not.
Please help. Thanks.

From the login issue you described in your last post, this sounds a lot like a Kerberos configuraiton issue. IIS will challenge for Basic, NTLM, and Negotiate protocols before issuing an access denied message (which it appears you were not even getting).
So, you may want to run the get commands from the KB article I posted to check the CA web site to see if only NTLM is configured which could cause the problem. The cscript commands in the KB I posted still work on IIS 7. I used them in Beta to
fix the triple login prompt I was getting from Central Admin. Regardless, when you have a Kerberos issue, you need to check multiple facets of the configuration:
Account trusted for delegation in AD?
Computer trusted for delegation in AD?
No duplicate or missing SPNs (ldifde or setspn -l commands can provide listings)?
IIS Web Sites configured for Negotiate protocol
Sometimes you need to go to Component Services and find the DCOM WAMREG properties and allow local activation for service accounts though I thought this wasn't necessary in SP2010.
Is the correct Service being registered?
For instance if my web application is on a machine with FQDN server.host.com so that the NETBIOS name is "server," then I'd issue the following SPNs:
"setspn -a HTTP/server.host.com <Service account w/ domain>" and "setspn -a HTTP/server <Service account w/ domain>"
That being said, if you are using the same service account for everything (such as port 80 web app pool and CA app pool), then you may be having a duplicate SPN issue due to the port numbers not being handled properly in the browser. However, this issue
should only exist in IE6.
http://sharepointspot.blogspot.com/2008/12/non-standard-port-numbers-hotfix-for.html
http://support.microsoft.com/kb/908209/en-us
I agree with Rob_H that you may want to only allow NTLM for Central Admin.
Dan Luciano - Sogeti USA - MCP, MCTS WSS 3.0 and MOSS 2007 Configuration WSS 3.0 Applicaton Development

New adobe flash won't let me watch video without allowing tracking what do i do?

Anyone have any fixes for abode flash player invading viewing on many streaming video sites? It seems the latest version won't allowing viewing on most sites without allowing them to track me. I realize it may be the site doing this but it didn't start happening until I downloaded the most recent adobe version this morning.
Thanks.

What do you mean by "allowing tracking" -- is the problem that you can't disable local storage objects (LSOs, also sometimes called supercookies)??
By the way, you probably should remove the extension "Updated Ad Blocker for Firefox 11+" because Adblock Plus is now much more up-to-date and having them both do overlapping things will make blocked content problems much harder to sort out.
You can manage extension on the Add-ons page. Either:
* Command+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions.

Adobe site won't let me activate product

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