Adobe took early termination penalty   $ 764.30 from my account 10days ago insisting staff mistake but never returned  $ 764.30 back. I have chatted with two staffs for this and all I got was "please wait with patient"... 10 days already have passed since

This is totally insane!! They took someone's money in a sec by 'MISTAKE' but haven't returned after 10days.
I already have chatted with two staffs about this but different from what they promised, this still has not solved yet!
My devoted time for this was totally wasted and I am still in suffering.
I think this is theft!!!  What shall I do more?!

I am really sorry to bring this issue to the forum but had no choice. Like I mentioned above, I already have contacted them but never returned me back. Sick of chatting with those staffs who act like answering machine and wasting my time because of their mistake. After I finally decided to post this last night, then they called me this morning that I have to wait 5days more.
Sorry again, and thanks for your reply.
J

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