Hi i have a white screen problem with my macbookpro mid2009 15".I installed a ifixit battery and i think it screwed up one owc ssd drive.I just installed a new one and at 13min battery left it shut down and then all i got was a white screen...

Hi i have a white screen problem with my macbookpro mid2009 15".I installed a ifixit battery and i think it screwed up one owc ssd drive.I just installed a new one and at 13min battery left it shut down and then all i got was a white screen...I tried every feasible command and all i got was some more white lol.I dont have my tools to open the case right now but do you guys think my cpu board is done?

Have a look at this help document for suggestions that you haven't tried yet:
http://support.apple.com/kb/TS2570

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Following a message saying that my Startup disc was full and advising me to delete some files, I deleted my trash but then apps started to fail. When I tried to log on again, all I got was a blank screen and a cursor. I am a Mac Book Pro virgin, help

Following a message saying that my Startup disc was full and advising me to delete some files, I deleted my trash but then apps started to fail. When I tried to log on again, all I got was a blank screen and a cursor, so I am unable to delete any more files. I am a Mac Book Pro virgin, help

How much free space do you actually have? Go to the Apple menu and select About This Mac... More Info... and click on the Storage tab. You should see something like this...
This will show you how much free space you have and what's taking up all the space on your hard drive. You may need to backup and trash some seldom used files, applications, etc. You have to drag them into the Trash and empty the trash to regain the space. A general rule of thumb is that you should have about 15% of your hard drive storage free.
Good luck,
Clinton

I downloaded a book on iBook and when I opened it all I got was a gray screen and I can't go back to my library. Help! How do I get rid of the gray screen and go back to my library?

I downloaded a book on iBook but when I tried to open it all I got was a empty gray screen. I can't do anything. How do I go back to my library? There are no icons, nothing.... Help

If tapping the book doesn't give a button at the top left to go back to your Library, then try closing the iBooks app completely and see if it works when you re-open it : from the home screen (i.e. not with iBooks 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iBooks app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

HT2305 just downloaded quicktime player, tried to play avi file and all I had was a black screen. HELP!

I'm just after attempting to play an avi file with Quicktime player on windows7 and all I got was a blank screen. Is there any particular reason that this is happening, or is quicktime incapable of playing avi files without going pro?

The QuickTime Player doesn't have the right codec for that specific AVI. Purchasing QuickTime Pro will make no difference; it doesn't contain any additional codecs.
(64086)

Hi , I have an iPhone 5S and I have got a problem with the app store : iI can't update my apps , it is asking me to change frim the UK store to go to the french one , but i have already changed it and I am in the French one !! Help ! :(

Hi , I have an iPhone 5S and I have got a problem with the app store : iI can't update my apps , it is asking me to change frim the UK store to go to the french one , but i have already changed it and I am in the French one !! Help !

Have you tried signing out of your iTunes & App Store on your device and then back in again - Settings>iTunes & App Store, click on Apple ID, then on Sign Out. Then sign in again and see if it accepts the password.
If that doesn't resolve the issue, try resetting your device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the reset is complete, the Slide to Unlock screen will display. See if the problem is resolved.
Cheers,
GB

I have macbook 5,2 mac osx 10.5 leopard, my problem is every 60 sec. there is pop up on desktop ,restart, sleep, cancel, and shut down and desktop dim also like sleep mood or hibernate mood, i try already to adjust the screen saver to longer minute but

i have macbook 5,2 mac osx 10.5 leopard, my problem is every 60 sec. a pop up on desktop restart, sleep, cancel, and shut down and the desktop dim also i already adjust the sleep time to longer time but nothing happen, and every time i shut down my laptop he go restart again i canot of my laptop, i shut down and before he restart again i push the power botton the laptop is off and if i start my laptop not start 2 to 5 time i remove the battery again fix then laptop start. any body can help me about this problem may only the setting but i dont have idea..... please help thanks

i think i find solution.
after instal baytrail driver, without restart i instal gpu driver direct from intel
https://downloadcenter.intel.com/search?keyword=Intel%C2%AE+HD+Graphics+for+Intel%C2%AE+Atom%E2%84%A...
work fine for now...

I have an iPad2 and have been experiencing problems since the last software update. My iPad randomly freezes and has to be shut down and restarted to move between apps. The screen also suddenly enlarges and can't be reduced in size without shutting down

Not sure if anyone else is experiencing the same issue of the screen freezing or suddenly enlarging. I'm having to shut down and restart as much as five or six times a day. This has been happening pretty regularly for the past week or more, but seems to be getting worse. Could it be the last software update?

Close all apps in Multi-Task Window.
1. Double tap the home button to bring up the multi-tasking view
2. Swipe the app's windows upwards to close
3. The app will fly off the screen

My MacBookPro (mid 2012) will not complete the boot process. Yosemite's progress widget gets about 1/3 to 1/2 way across when the logo disappears and the screen goes all white for 10-15 secs or so, then the machine shuts down and restarts.

My MacBookPro (mid 2012) will not complete the boot process. Yosemite's progress widget gets about 1/3 to 1/2 way across when the logo disappears and the screen goes all white for 10-15 secs, then the machine shuts down and restarts. This sequence will repeat seemingly forever unless I shut it down manually.
I upgraded to Yosemite from Mountain Lion a couple months ago, skipping Maverick completely, and I've done any associated updates that Apple told me about. I don't recall which version of Yosemite I have, but I'm sure it is the "latest and greatest".
I've tried re-starting in Safe Mode / Safe Boot and that does the same thing as described above except without the endless restarts. Instead of restarting at some point, SafeBoot proceeds to the white screen and then it hangs until I restart it manually. (I've waited as long os 20-30 minutes with no response).
When I tried the option-command-p-r key combo I never get any chimes or other noises besides the original 1 time boot sound that you would expect to get when starting up a macbook pro.
I was using the mac quite normally (meaning I was doing work I normally do on it and there was no indication of anything wrong) immediately prior to this happening.
The machine is BootCamp(ed) with Windows 8.1 which I use from a VMWare virtual machine instead of natively so that I can have both OSes running at the same time. I also think this is unrelated to my problem. I have been using this setup for more than 2 years.
My upgrade to Yosemite was uneventful and I thought it went well and was very smooth. I don't want to lead attention away from Yosemite, but at this point my problem does not seem related to the upgrade.
Any help is appreciated.

Install or Reinstall OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
      the Security button and set the Zero Data option to one-pass. Click on
      the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
           because it is three times faster than wireless.

Whenever I open a new Firefox Browser, the other Firefox Browsers that I have minimized to the bottom of the screen all restore, (reopen up) onto the screen with the new opened Firefox Browser, how do I stop this? Just want the new one to open on screen

Whenever I open a new Firefox Browser, the other Firefox Browsers that I have minimized to the bottom of the screen all restore, (reopen up) onto the screen with the new opened Firefox Browser, how do I stop this? Just want the new one to open on screen and the existing stay minimized.
== This happened ==
Every time Firefox opened
== I think when a I updated or downloaded a newer version of FireFox at Firefox's suggestion.

Hmm that does sound a bit strange - I use a system quite similar to yours (XP, FF 3.6.3), and don't see this behaviour.
I would recommend trying to start Firefox in Firefox [[Safe Mode]] (make sure you close '''all''' running Firefox instances first), and see if this problem persists.
If not, it could be some add-on causing this behaviour - restart Firefox in Safe Mode, disable all add-ons, and enable them one by one to find the guilty one.
If it still happens in Firefox Safe Mode, some other program (or something in Windows itself) most likely is the cause. We may be able to help with this too, so let us know what works and provide as much additional information as possible to let us help you solve this.
Please let us know how above works out, and if we can be of further assistance. Detailed feedback is appreciated and helps us to help you better, plus enables us to better help other users with similar issues.

HT1414 My Ipod Touch have a black screen when an app shut down and I can not shut down the Ipod. The screen is still black and I did the press two buttons solution and it doesn't work. What I have to do now?

My Ipod Touch have a black screen when an app shut down and I can not shut down the Ipod. The screen is still black and I did the press two buttons solution and it doesn't work. What I have to do now?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

TS3276 I have recently had a problem with one of my hotmail accounts, some sort of virus sending random emails to people in my address book. Hotmail advised me to change my password for that account, which I did. Why won't mail recognise the new password?

I have recently had a problem with one of my hotmail accounts, some sort of virus sending random emails from my address book. Hotmail advised me to delete all contacts and change the password for that account, which I did on my laptop running windows XP. The change was successful and I was able to send and receive emails with no problem. I then had to change the account password on my iPhone 4s, which I did and it too was successful but when I came to change the password on my iMac, running the latest version of Lion it would not recognise the new password. I have tried to remove the account details and re-install but every time I go to add new account my old details are in the box. This is very frustrating as I use my iMac for all my profects and I need to access my email. Please help.

hi guys,
I had already deleted all reference to the hotmail account in question from the keychain access app, I have also tried to delete and re-instal the account details from within mail. The icon in the side bar dissapears but when I go to Add Account, the old account details are in the new account box. I then input my new password but am told that the server does not recognise it. If I access hotmail via google on the iMac I can get into my account with no problems. I am thinking there must be some other form of security system within the mac software that is blocking the new password. This is driving me nuts. I have been trying to resolve this for the last two days. Thank you for your advise anyway.

My new mac mini (3 month) didn't start up,all that appeared was a white screen and a flashing folder with a question mark inside it.

My new Mac mini (3 month) didn't start up, all that appeared was a white screen and a flashing folder with a question mark inside it.
I followed by recommendations from 'Everything Mac': "shut it down by pressing and holding the power button for about 5 seconds.
Then hold down the Option key and press the power button again to start up the Mac mini. Keep holding down the Option key until
the Mac mini starts up."
But I got a Wi-Fi button only to chose and connect the local network. I connected to my network and I can't use this connection
becouse no icons.
Could you please help me?

Your Mini (running 10.6.4) should have come with grey-colored install disks. Now is the time to put them into service. Turn on your computer so that there is power to accept disk #1 into the optical drive. Once the disk is in the drive, shut off the computer by holding the start button down until it powers off. Then turn it on this time holding down the "C" key to make the computer boot from the disk. The question mark that you saw indicates that the computer cannot find a bootable volume. This can happen due to corrupted system files or an improper shutdown etc. Once you are in the "Installer" you can choose Disk Utility from the Utilities Menu in the menu bar. Use it to repair the disk and to see if that can solve your trouble.

Hi I have been having a problem with Bridge in CS4 recently. So uninstalled CS4 and Lightroom 4.4 and reinstalled them on my Desktop PC. When I turned on Bridge through CS4, My thumb nail images disappeared and a thumb nail icon with CR2 appeared. Now som

Hi I have been having a problem with Bridge in CS4 recently. So uninstalled CS4 and Lightroom 4.4 and reinstalled them on my Desktop PC. When I turned on Bridge through CS4, My thumb nail images disappeared and a thumb nail icon with CR2 appeared. Now some of my images have disappeared from Light room 4.4, but I can find them in CS4 and Bridge now shows some thumb nails as images and some as an icon with CR2. I have spent two weeks going through preferences etc. to find how to resolve my problem. Please can you Help? Meany thanks in advance
Derek Randall

I don't use LR and rarely use the bridge so I can not answers about thumbnails in them, However thumbnails in windows file explorer and windows dialog for CS2 files will only show if you have installed codec into windows that will produce them. Windows does not do CR2 thumbnails on its own. I use FastPictureViewer Codec package for RAW File and PSD files thunbmail support.

My iMac is telling me I have to shut down and restart; reminds me of the blue screen of death many years ago on my old PC.

A greyness rolls down the screen and then a box appears in the middle saying, in several languages, something like, "You must shut down your computer. Press and hold the button until it shuts down. Then press it again to restart. "
The first time it happened this morning, I had actually just left my computer about ten minutes prior, having restarted it as I often do when I leave it so it will be fresh for my next session. So it shut down on the screen with all my family's usernames.
The second time it happened, a few minutes ago, I only had Mail open and Safari with just one website open, and I'd only just got back on the computer 5 minutes prior.
The only recent changes I can think of are that my husband installed 8 GB of RAM over the weekend and I moved about 200 GB of data from my internal hard drive to an external hard drive that stays connected to my iMac all the time.
This is scary; I've never heard of this happening on a Mac. And my iMac is barely 1 year old. Can you tell me what's going on? Do I need to do something to fix it?

What is a Kernel Panic?
http://support.apple.com/kb/TS3742
and http://support.apple.com/kb/TS1892?viewlocale=en_US
http://developer.apple.com/mac/library/technotes/tn2002/tn2063.html
More details here:
http://www.thexlab.com/faqs/kernelpanics.html
Useful article on how to avoid and eliminate kernel panics here:
http://reviews.cnet.com/8301-13727_7-10344626-263.html?tag=mfiredir

I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.

I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.
Thanks.

I stumbled upon the solution. In addition to downloading Creative Cloud, I needed to go back to the website and download trials for the programs I want to use--Photoshop and Lightroom. Once I did that, I was in business. Would save trouble if that was made clear on the download site.
Thanks

Hi i have a white screen problem with my macbookpro mid2009 15".I installed a ifixit battery and i think it screwed up one owc ssd drive.I just installed a new one and at 13min battery left it shut down and then all i got was a white screen...

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