Adobe toolbars do not show with F8 key

Dear Adobe Forms expert!
We are looking at display forms in e-recruiting. When we want to show the Adobe toolbars within the SAP display, we can hit the F8 key and they show and if we want to hide them again, we just hit the key again.
This is as well mentioned in the last sentence of the [SAP Help|http://help.sap.com/saphelp_nw2004s/helpdata/en/45/2dbb13d79f3446e10000000a155369/frameset.htm] document.
For most users it does work but one for one of our team members it does not want to work. We tried different PCs as well. The F8 works for her in the Acrobat reader itself, but not in the portal.
Any ideas how we can fix this?
Thanks and best regards,
Mathias

Thanks for your reply...but thats did not work. As I said earlier, I have a Structure in my rows and 2 characteristics in my free chracteristics and in my columns I have a selection of key figures...
What I want is when I drill down on one of my 2 free characteristics, I do not want to see rows with amounts (KFs) zero or space.
RR

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