Adobe updater won't quit and I cannot restart my mac osx machine
Running mac osx with Adobe Reader set to auto update, I came home to find that an update had stalled and now I cannot quit the installer, cannot update any other software (only tried Office 11 update) or restart my computer... please help!
canipleasehaveascreenname wrote:
Running mac osx with Adobe Reader set to auto update, I came home to find that an update had stalled and now I cannot quit the installer, cannot update any other software (only tried Office 11 update) or restart my computer... please help!
You need to press and hold the power button for five seconds and do a "hard" shutdown. Then restart.
Download the "offline installer" here: http://get.adobe.com/reader/enterprise/ and run it to update.
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I'm just a user like you who volunteers my time here. Your technical question requires the response from a support engineer.
I do sincerely think you'll get a better response by asking in the Downloading, Installing, Setup forum which I referenced in post #3. They have support engineers who monitor that forum for these kind of issues. This forum can only deal with general issues. Sorry. -
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I have a Windows PC - OS: Win 7 Home Premium, SP1
I recently had to have my hard drive replaced and, as result, had to reinstall the Adobe products I own: Acrobat 10, Premiere Elements & Photoshop 9
I assume as part of reinstalling the software the Adobe Application Manager was installed as well - regardless, it indicates 'updates are available' -- however when I open the updater I am receiving the error message:
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The full message is as follows:
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There was an error downloading this update. Please quit and try again later.'
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thank you so much for any help provided!!I don't know why you are getting these errors. Try downloading & installing the updates manually from http://www.adobe.com/downloads/updates.html
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Which operating system are you running on?
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Adobe - Photoshop Elements : For Windows : Adobe Photoshop Elements 9.0.3 update
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If you are getting an error during the download please try a different browser.
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Start the updater from the program first, then install from the download.
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Read through all the threads, NOT HELPING.
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